I couldn't be happier, really.
Description of Work: We just bought a house that was a short sale. We knew we were getting a fixer upper and the price was good. We joined Angie's list to find good contractors to help with the repairs. I told all vendors that I was looking for a long term relationship and whomever did the right thing by me on the roof would see future business. The first project was the roof, which was really bad. I took a day off work to get estimates. I scheduled 2 Angie's list vendors and 2 others that had done family members' roofs. The non Angie's contacts didn't even show. One of them told me he would drive by and take a look during the week. I told him not to bother. The first A.L. vendor came and he was polite, but he wouldn't go on roof, said he can see everything he needs to see from the attic. He didn't even leave literature on the materials, gave me a high quote and kept going on about how they do everything "over" code. I got a very "corporate" vibe off him and he really seemed more interested in his commission than answering my questions. Second appointment was Ron from Prime, who turned out to be one of the owners. He had no problem jumping on a ladder and walking my roof. When he came down he gave me an honest assessment of what needed to be done immediately and what could wait and gave me pricing for both repair and replacement. He quoted the EXACT same materials as the other guy, for less. He answered all my questions and was patient and informative. When he asked how we heard about Prime, I said A.L. and he told me there was a coupon and deducted that off his already lowered price. Not just on price, and actually mostly based on our interaction, we really liked him so we went with Prime for a complete roof replacement using Owens Corning architectural shingles. They showed up a few days later. Wow! Seriously. I kinda have to hold back on my praise or people will think I'm a schill for the company! They showed up early in the morning, and there was a total beehive of activity. They wasted no time getting to work. I wanted to take pictures through the process, but I wasn't prepared for how fast this crew moved. No grabass, just straight out work. A few hours later, my roof was naked and all the waste was in the dumpster. I ran to the store and when I got back, they had already replaced the sheathing and had the underlayment down. All before lunch. Did I mention wow? After a short break for lunch, they were back up on the roof shingling and flashing and they were DONE by like 5 o'clock! It was like a ballet on my roof. It was actually entertaining to watch these guys work. I'm not normally a "watcher" but I was fascinated with the way these guys moved and got things done. I had bought a vent fan for the bathroom, they threw that in for free. They asked if I wanted the old rooftop antennae removed, and took that down and chucked it in the dumpster for me. They saw some garbage bags and other debris on the side of the house, and threw that in there too (unasked). I had gotten a few pallets to use to elevate firewood and they asked if they were garbage because they were willing to throw that in too. I walked the perimeter of the house. There wasn't a single nail, piece of shingle, piece of wood etc to be found, ANYWHERE. I didn't expect it to get done so fast, so I didn't even have a check ready. No problem! Ron said I could even mail a check if I had to. Who does that? I put $10K for the price because I can't recollect price right now, but I'm pretty sure it was (well) below that. A few days later we had severe rains and not unexpectedly, we're totally dry. Overall I would definitely recommend Prime and especially Ron. I'm doing this report a while after the actual work. My next door neighbor is getting his roof done as I type, by some other outfit. He's getting same shingles, same color. They've been at it since Thursday, today is Saturday. It's noon, and it doesn't look good to be finished today. He should have asked me who did mine, he'd be done 2 days ago if he went with Prime. We liked the roof job so much, we decided to do windows this year instead of in the Spring and yes, we called Prime! They're actually finishing them as I type, but that's a different report.