Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Magic Assistants

House Cleaning, Home and Garage Organization, Entertainment/Parties,

About us

We can manage just about any level of household task you see fit. From full detailed cleanings to standard cleanings. Move out and move in cleanings to organizing. Give us your to do list and let us take care of the rest. We are your can do professionals! (Areas outside of a 15 mile radius from 14225 is subject to a travel fee) If Magic Assistants does not offer the service your looking for, we can quickly resource the best service provider for you.

Business highlights

14 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

House Cleaning (one-time and recurring services), Office Cleaning, Apartment Cleaning, Move In/Out Cleaning. Home Organization for particular rooms or entire homes. Party & Event Assistance - Servers, Set-Up & Clean-Up assistants and Errand Services.

Services we don't offer

Carpet, Furniture Shampooing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
PayPal
Zelle

Photos of past projects

Reviews

4.5402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 51-402 of 402 reviews

Darlene M.
11/2016
5.0
house cleaning
  + -1 more
The two women the came were excellent. I would definitely hire again.
Description of Work: I had a deep clean on the first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
Thank you so much for your support in letting others know that you were pleased with your services. It was a pleasure caring for your home, and we can't wait to hear from you again. Thank you again for such kind words as a family business we strive to please each and every client. Sincerely, Magic Assistants

John C.
10/2016
5.0
house cleaning
  + -1 more
All went well pleased with the services provided.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Magic Assistants
We're delighted that you were pleased with your services, it certainly was our pleasure to do so. We do apologize for our 20 minute delay in arriving. Sometimes travel and traffic are not always so kind to us. We hope you have a wonderful remaining fall season and hope to hear from you again. Thank you again we truly appreciate it, Magic Assistants

Maria B.
09/2016
5.0
house cleaning
  + -1 more
Great! Ashleigh and Laurie were wonderful!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Magic Assistants
Thank you so much for letting us know that you were pleased with your team members. It was a pleasure caring for your home and we look forward to seeing you again. We hope you have a truly wonderful fall season. Sincerely, Magic Assistants

katerina S.
09/2016
1.0
house cleaning
  + -1 more
When I arrived home everything looked great and the one cleaner explained how hard they worked... and presented me with a bill that was quite shocking. Regardless, I knew my house was dirty, and I felt guilty, so I gave what I considered a large tip. After the cleaning crew left and I started walking around my house, I noticed more than a few things that were very disappointing... The walls were not cleaned at all. There were visible cobwebs that were still there. None of the corners in the house were cleaned - the dirt from sweeping was still there. All of the surfaces that hold books or vases or knick-knacks were not dusted properly - they just dusted around things without moving them. The doors were not cleaned so they were still full of fingerprints. The fridge doors and handles were not touched and still dirty. I could go on, but suffice to say that I was not at all impressed. I have no problem paying for services if I get the services I need, but in this case I felt like it was highway robbery.
Description of Work: I have three dogs and work long hours. I was having company over and needed my house deep cleaned. I called and explained what I needed and was informed that the coupon only covered two hours with two cleaners, and that an additional hour might be required at an additional cost, which seemed reasonable.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$300

Response from Magic Assistants
Good afternoon [Member Name Removed], You have our deepest apologies for displeasing you. The promotional vouchers are for 4 man hours; we typically send in a team of 2 for 2 hours which totals the 4 man hours. Some homes need a significant amount of more time due to their condition, concerns, reason for visit, how easily debris is removed, etc. We strive greatly to accomplish as much as possible within that time frame and use our best judgement when additional time is needed (trying to find the happy medium between doing enough and doing to much which incurs additional charges and many more man hours). A good deal of the time was spent vacuuming; due to the hair and dust on flooring, etc. Unfortunately when homes are in a more dirty state when dusting "fall back" can occur, meaning after dusting from disturbing the air and moving around some dust settling will occur and depending on lighting condition cobwebs might not appear as visible (anything missed or overlooked can most certainly be addressed). Walls are spot checked and wiped if easily removed unless they are painted with a flat paint (this would create an even larger mess), some walls can also take a significant amount of time if the debris level is high and relatively stubborn. The outside of appliances are always a standard practice of ours and it appears as though this was overlooked completely, which I assure you we would be happy to address. I assure you all concerns or issues that are brought to our attention receive the utmost care and swift response, as pleasing our clients have always and will always remain top priority. Displeasing you is not an option, I would be happy to set up another appointment to address any concerns you may have. I look forward to hearing from you so that we may work toward achieving your happiness. Our Apologies, Magic Assistants

Carissa P.
09/2016
5.0
house cleaning
  + -1 more
Excellent. They could not have done a better job.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
Thank you so much for letting us know you were pleased with our services. We love to hear that things were excellent :) it certainly was our pleasure to do so and we look forward to hearing from you in the future. All our best, Magic Assistants

Jenn B.
09/2016
5.0
house cleaning
  + -1 more
I am interested in pursuing a long-term agreement with this company. Their regular price is $7 more than what I currently pay with another maid service, but I was thoroughly impressed with the team's straightening services, which really make a difference in the overall look when they are done cleaning. They offered to change towels and bedding, as well as wash dishes, which not every company will do. They could have paid a little more attention to detail in high dusting, but they admitted they would have liked to go into greater detail over the course of one more hour -- except that the promotion was for 4 hours of cleaning, which I totally understand. I was impressed by how much they accomplished in a short amount of time. The house smelled really good when they left. I like that they called me to ask if they could come a little early.
Description of Work: I bought the 4-hours of House Cleaning promotion for $77. I've got a baby, a toddler and two shedding German Shepherds, and I work part-time from home, so it's hard to keep up!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Music to our ears! Our goal is to always impress our clients, customer service is at the forefront of everything we do. You couldn't of described the way a timed voucher works better. Some homes can not be completed during the timed promotional vouchers or they come close too it but another hour would be more ideal. We always strive to complete as much as possible and make judgement calls on priorities when they are not given in hopes of accomplishing the happiness of clients. We're delighted you were pleased with your services and we look forward to caring for your home going forward. If there is anything we can do differently or anything you are unhappy with no matter how minute please do not hesitate to contact us it would our pleasure to accommodate. Sincerely, Magic Assistants

Skip H.
07/2016
5.0
house cleaning
  + -1 more
The two women arrived on time. did a fantastic job. I was satisfied. Would recommend Magic Assistants to anyone.
Description of Work: CLEANED MY CONDO.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
It was a pleasure caring for your home and we thank you for choosing Magic Assistants. We look forward to hearing from you in the future. All Our Best, Your Magic Crew

Leslie D.
07/2016
5.0
house cleaning
  + -1 more
Two women came to the house and did a professional job of general house cleaning.
Description of Work: General house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you for allowing us to care for your home, it was a pleasure to do so and we hope to hear from you again soon. Have a wonderful remaining summer :) All Our Best, Magic Assistants

Paula J.
06/2016
3.0
house cleaning
  + -1 more
I was getting my house ready to sell and so wanted it extra clean, so I wanted four hours of cleaning. I guess I should have read some fine print or something, but I got two women cleaning for two hours. That wasn't enough time to get my whole house done. They left dust in the corners and I would say just did an average job. As I said, it wasn't enough time to get the whole house done so we ended up having to do more cleaning anyway. It just wasn't a great deal.
Description of Work: Cleaned most of my small house, including cleaning floors, vacuuming, cleaning kitchen, etc.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$77

Response from Magic Assistants
We apologize that there was some confusion with the deal that you purchased. It does state on the listing that deals are for 4 man hours and can be any combination of workers totaling those 4 hours. Getting a home ready to sell no matter the size takes quite a bit more time and effort. This way all of the corners and detailed things are taken care of; which is typically set up with us with a team of 3 or more as an un-timed appointment. This allows us to make things absolutely perfect and ensure every corner, crevice, appliance, window, and the like are cared for properly putting your home in the best light possible. Magic Assistants cares for multiple homes that are getting ready for sale and every home we've cared for and prepped for a sale sold within days. I assure you this is not something a limited deal can achieve. If you have any questions or concerns that you would like addressed please do call the office we would be happy to go over them. Sincerely, Magic Assistants

MARGUERITE C.
04/2016
5.0
house cleaning, home & garage organization
  + 0 more
They did very well and finished within the allowed time.
Description of Work: Clean a garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
It was a pleasure to be of service, thank you so much for letting us know we did very well. We hope you have a wonderful remaining spring season. Sincerely, Magic Assistants

Lisa B.
03/2016
5.0
house cleaning
  + -1 more
Great service, would use again.
Description of Work: 4 hours of cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you so much for letting others know of the great service you received. It was our pleasure caring for your home and we hope you have a wonderful spring season. We look forward to hearing from you again in the future. All Our Best, Magic Assistants

Gloria K.
03/2016
4.0
house cleaning
  + -1 more
The ladies who cleaned the house did a nice job. Unfortunately, I had them come back a couple of months later and wasn't as satisfied with the job they did.
Description of Work: Clean the house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Magic Assistants
Thank you for your feedback, it was a pleasure caring for your home. We will be sure to review our training techniques with the team members you had to ensure there are no variations; as the girls are trained together with the same techniques and systems to help alleviate the variations. We hope you have a truly wonderful Spring season. Sincerely, Magic Assistants

Anne D.
03/2016
5.0
home remodeling, party planning, home & garage organization, house cleaning
  + 2 more
I am a cancer survivor still on the path to recovery. I've lost a lot of physical strength, but my mind still works (mostly) and I am very grateful for the fantastic work these folks do! ? I love the team that has been cleaning with me! Especially Jolene! She listens well, is detail oriented, professional and works hard! ? I always have a long list. ?They help me prioritize and they do as much as they can within the time allotted while being very flexible and sweet. They even put up with me when I work along side them, as I'm able. I requested they come one day just to help me and my young daughter purge and organize her room. ?I was prepared with containers and trash bags and we accomplished a tremendous amount in a very short time. I can't ?wait to have them come back!
Description of Work: I have had Magic Assistants work with me several times over the past few months and I'm always happy! I generally request that the team cleans the kitchen/dining room, living room, bathroom and adjoining small hallway. Occasionally, when I'm expecting guests, I request them longer and they assist with a few other rooms. Recently, I've had them come to help with some bigger projects, and I'm thrilled with the results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
What an absolutely beautiful way to start a morning off. I will be sure to let your team know ASAP. It is just a delight to work for you and you are a truly dear client of ours. You are an inspiring woman, a survivor, and it is us who are grateful for you. Wishing you nothing but the absolute best, Your Magic Girls

Kris B.
03/2016
3.0
house cleaning, home remodeling
  + 0 more
The cleaning was fine, however I thought they should have been able to get more done in the allotted time. Instead of 2 people working in the same room, they should have divided up and been able to complete more. I have used another service and had an idea of what could be completed in 2 hours by 2 people.
Description of Work: Cleaned Kitchen and 2 bathrooms.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$77

Response from Magic Assistants
We're having a bit of difficulty understanding how 4 A's and 1 B equal an average of a C for overall. While we appreciate the feedback of our clients and use it to grow and learn in order to create a higher level of satisfaction; we respectfully request a possible update to the overall grade. All cleaning companies clean and train in different ways and find techniques that work best for that company. We are trained to work together in the rooms and we've found throughout the years that we are able to complete more in a shorter amount of time by doing so. Your homes criteria is a bit large (4 beds, 3.5 baths) and would normally require additional time than what a 2 hour appointment with a team of 2 can accomplish. Bathrooms alone with a team of 2 can take 25-40 minutes each depending on the condition (with some taking even longer). Kitchen's as well take up quite a bit of time while everything else goes rather quickly. We would never want to speed through the most important rooms of a home unless a client gave us specific orders to do just the basic's and no more. I assure you if any questions or concerns during your appointment would of been brought to our attention we would of done all that is possible to achieve your goals. We would be happy to give you a call to prove just how customer service and goal oriented we are. Thank you so much for trying us out, we look forward to speaking with you. Sincerely, Magic Assistants

Lisa J.
02/2016
4.0
house cleaning
  + -1 more
It wasn't the greatest. They broke a mirror. It wasn't the worst but it wasn't the best. They could be a little more thorough and a little more careful. They're very nice. They were here on time.
Description of Work: I purchased a "Big Deal" for Magic Assistants.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

$77

Response from Magic Assistants
Thank you for purchasing a promotional voucher with Magic Assistants; it was a pleasure caring for your home. As promotional vouchers are timed we try our absolute best to complete as much as possible within that time frame but would be happy to focus on select rooms if a detailed cleaning is more of your preference. A broken mirror was not reported and is very uncharacteristic of us; it would be our pleasure to go over this concern with you if you would like to call the office. Your happiness is very important to us, and we look forward to hearing from you. Sincerely, Magic Assistants

Nan Z.
02/2016
4.0
house cleaning
  + -1 more
For the work they had done, the quality is great. For the work they had not finished, I cannot comment on. While they were cleaning my house, all of the three girls wore their big boots/shoes without taking them off. I may be a little paranoid but I think this is not very profession especially your job is to make the house clean. Well, I try to be objective. The overall quality of work is still great.
Description of Work: Cleaned up the kitchen, cleaned up 2 out of 3 bathrooms, cleaned up carpet thread for the stairs. Three girls came and their total work time was 1 hr 20 min. They were 40 min late because one girl was sick and they had to change their original schedule. It seems they are getting really busy.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
1.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you for taking the time to submit a review, we apologize immensely for arriving an hour past your set appointment. I assure you it is highly uncharacteristic of us. Unfortunately this winter season's fluctuations of weather have not been kind to a few girls. It would also be our pleasure to note your account that you would prefer to have shoes removed. It is always a touchy subject as some clients feel we should leave shoes on, some prefer them to be off and some prefer for us to bring inside shoes. We would be happy to accommodate any request you may have. It was a pleasure caring for your home during your promotional voucher; and we hope to see you in the future. Again you have our deepest apologies for our delayed arrival. Please do enjoy your remaining winter season. All Our Best, Magic Assistants

Larry T.
02/2016
3.0
house cleaning
  + -1 more
Very basic service. They were at the house for under 2 hours.
Description of Work: House clean

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$77

Response from Magic Assistants
Thank you for taking the time to submit a review. We always strive to ensure that we are caring for the rooms or items that a clients prefers during a timed voucher. When we asked if there was anything else you would like us to do and you replied with no thank you, we noted your account that you have an additional 30 minutes of cleaning time left once we returned to the office. Open communication is the key foundation to creating a satisfied service. We welcome any details, instructions, or to-do lists and prefer them to be as descriptive as possible as this helps us to determine what makes you happy. Please feel free to call the office and we would be happy to go over any questions or concerns you may have, we look forward to hearing from you and do hope you have a wonderful remaining winter season. Thank you Magic Assistants

thomas W.
02/2016
5.0
house cleaning
  + -1 more
Desirae and Jo arrived on time and prepared to complete the job. This was my first time with a cleaning service and their professionalism put me at ease. These ladies cleaned things I didn't know needed cleaning and I couldn't be happier! They also let me know what type of jobs they would be able to complete in my house and recommended a cleaner for my hardwood, I was very happy and impressed. Before they left I scheduled them to come back again. Pricing seemed fair, this was the $77 promotion and my next appointment will be for $96-$112 depending on what I want done.
Description of Work: $77 for four hours of cleaning promotion. Cleaned whole first floor including one full bath and kitchen, this includes dusting all surfaces and fixtures, sweeping, mopping and vacuuming. In the bathroom mold was removed from the tub and the whole room scrubbed from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
What a wonderful way to start our day. Thank you so much for such kind words and letting others know how pleased you were with your services. We strive greatly to impress and achieve the happiness of our clients and hope our dedication shows in our work. It was a pleasure assisting you and we can't wait to see you again. All Our Best, Your Magic Crew :)

Brandi L.
02/2016
4.0
house cleaning
  + -1 more
They did a good job cleaning and were very nice. They were punctual. The overall B rating is only due to the fact that it wasn't like the ladies were expert cleaners. Just 3 young girls, who did as well as I would have, no better, no worse.
Description of Work: 4 hours of cleaning as part of a special. 3 cleaners came and stayed for 1.5 hours.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you very much for your feedback it is greatly appreciated. It was a pleasure caring for your home. As a side note the team you received did include one team member who is in her mid thirties. Some of us girlies look much younger than we actually are. In fact most of our cleaners are between mid twenties to early forties. We hope to hear from you again and as always please feel free to point out at focus points especially during timed vouchers so that we can care for your requests first. Thank you again and have a truly wonderful remaining winter season. All Our Best, Magic Assistants

Kristin B.
01/2016
5.0
house cleaning
  + -1 more
They do a great job. Always punctual, clean the areas that I ask them to focus on and are very professional. Would recommend them to anyone and use them again!
Description of Work: Cleaned 2.5 baths, cleaned the floors and the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
It is always a pleasure caring for your home, we thank you for choosing Magic Assistants and will always strive to prove our gratitude in the work we perform. If there is ever anything we can do to increase your happiness please do not hesitate to contact us. All Our Best, Magic Assistants

Edward J B.
12/2015
5.0
house cleaning
  + -1 more
Tina and Carie did a great job. The first 2 girls, not so much!
Description of Work: clean my house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you so much for letting us know you were pleased with your last team. Finding the right fit for each home is an integral part of creating happy clients. We will be sure to note your records so that you receive the most preferred team. Thank you again and do have a wonderful upcoming holiday season. All our best, Magic Assistants

Jean M.
11/2015
4.0
house cleaning
  + -1 more
It was fine. It was not because necessarily that they were...I just have another service that I like better from Angie's List. What they did , they did well, but they missed a couple of things.
Description of Work: It was a Big Deal. It was just general cleaning.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$77

Response from Magic Assistants
Thank you very much for providing your feedback. It was a pleasure caring for your home, we always try to accomplish as much as possible within the time frame of the voucher while determining a client's preferences, likes or dislikes. We hope that you have a wonderful upcoming Holiday, and again thank you for allowing us to care for your home. All Our Best, Magic Assistants

Claire S.
11/2015
5.0
house cleaning
  + -1 more
Magic Assistants are amazing! I was a bit nervous about hiring a cleaning company as I'd never done it before, but the coupon was a fantastic deal I took the plunge. I'm never looking back! The amount these wizards cleaned in 4 hours astonished me and I plan to hire them on a regular basis. I'll finally get my weekends back!
Description of Work: Vacuumed & mopped floors, cleaned bathroom, cleaned kitchen, dusted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you for allowing us to care for your home, your kind words brought very big smiles on our faces. It was a pleasure assisting you and we look forward to assisting you regularly. May you have a wonderful upcoming holiday/winter season. All Our Best, Magic Assistants

Brian B.
10/2015
4.0
house cleaning
  + -1 more
The price was good, but she wasn't happy with the quality. They weren't very efficient with the four hours they had.
Description of Work: I bought a deal for housecleaning for my mother in law

Rating CategoryRating out of 5
quality
4.0
value
5.0

Yes, I recommend this pro

Response from Magic Assistants
Thank you for providing your feedback. Upon scheduling the appointment your mother in law was specific toward her needs, indicating that she was in her own words "picky, fussy" while cleaning the girls were approached with the request of being personally hired outside the company which is against Magic Assistants policies. The girls explained while dusting that there was some fall back due to the amount of dust within the home. Scrappers were used to care for corners and the small detail of things as requested. It does take a bit of time away when caring for a home while a client micro-manages a cleaning. I assure you all avenues were exhausted in hopes of speeding up the process and we continued to be proactive in our communications with your mother in law. Please feel free to call the office and we would be happy to go over any concerns or issues you may have. As always do have a wonderful fall season. Thank you Magic Assistants

Ray O.
10/2015
4.0
house cleaning
  + -1 more
I bought a deal for 4 hours of housecleaning. I wanted a deep cleaning of my kitchen focusing on my kitchen cupboards because I was putting my home on the market. They sent 2 girls for 2 hours to do the work and I was busy doing other tasks around the house I told the girls if there was a problem or if they needed anything to let me know. at the end of the time they told me that they were done and that the grease did not want to come off of the cupboards so they cleaned the rest of the kitchen instead. This was not even done well I moved my canisters and the counters were dirty behind them. I called the owner to let her know what had happened and she was very upset to hear this. She made another appointment to send others out to the house but that took another week. The new girls did an excellent job. I appreciated the fast response of the owner to correct the problem but it was an inconvenience. All of the staff who came were quite young, but the second pair to come did do a nice job.
Description of Work: I bought a deal for 4 hours of cleaning. I cannot remember the exact cost.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1

Response from Magic Assistants
Thank you so much for providing your feedback. It was a pleasure to take care of your concerns and I appreciated you bringing them to my attention. As the girls were not prepared with the specialty item needed to remove the grease (It would be difficult to bring "all" the cleaners we carry, we typically pack a standard kit).The girls were reminded that when an issue arises or there is a particular problem that they are unable to handle to call it in immediately without excuse. I assure you this problem has been rectified so as to avoid upsetting anyone in the future. As I mentioned I can not change what I do not know; your input when we spoke was both valued and appreciated. I apologize for the inconvenience of needing a second appointment but am grateful you allowed us to do so. You were a pleasure to assist and we wish you nothing but the absolute best. Warmest Regards, Tammy Morshed Magic Assistants

Contact information

24 French Lea Rd, West Seneca, NY 14224

http://www.magicassistants.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Entertainment/Parties,
Home Staging

FAQ

Magic Assistants is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:00 PM

Wednesday: 9:30 AM - 5:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: Closed

Magic Assistants accepts the following forms of payment: Check,PayPal,Zelle
Yes, Magic Assistants offers free project estimates.
Yes, Magic Assistants offers eco-friendly accreditations.
Yes, Magic Assistants offers a 10% senior discount.
No, Magic Assistants does not offer emergency services.
Yes, Magic Assistants offers warranties.
Magic Assistants offers the following services: House Cleaning (one-time and recurring services), Office Cleaning, Apartment Cleaning, Move In/Out Cleaning. Home Organization for particular rooms or entire homes. Party & Event Assistance - Servers, Set-Up & Clean-Up assistants and Errand Services.
Carpet, Furniture Shampooing

Contact information

24 French Lea Rd, West Seneca, NY 14224

http://www.magicassistants.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed