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Magic Assistants

House Cleaning, Home and Garage Organization, Entertainment/Parties,

About us

We can manage just about any level of household task you see fit. From full detailed cleanings to standard cleanings. Move out and move in cleanings to organizing. Give us your to do list and let us take care of the rest. We are your can do professionals! (Areas outside of a 15 mile radius from 14225 is subject to a travel fee) If Magic Assistants does not offer the service your looking for, we can quickly resource the best service provider for you.

Business highlights

14 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

House Cleaning (one-time and recurring services), Office Cleaning, Apartment Cleaning, Move In/Out Cleaning. Home Organization for particular rooms or entire homes. Party & Event Assistance - Servers, Set-Up & Clean-Up assistants and Errand Services.

Services we don't offer

Carpet, Furniture Shampooing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
PayPal
Zelle

Photos of past projects

Reviews

4.5402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 376-400 of 402 reviews

Suzanne K.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I recently was notified by my cleaners that they would no longer be providing service. Anyone who has ever gone through the experience of finding people that you trust in your home and to do a quality job can imagine that I was very upset. Then I found Magic Assistants! They were very responsive, willing to work with me to get me on a schedule that was convenient for me and did an excellent job the very first visit! It turns out that having my previous service go out of business was a very good thing for me and my home. I highly recommend Magic Assistants.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

Response from Magic Assistants
Thank you for providing such kind words for others to see, we enjoy cleaning your home. It is clients such as yourself that are a true joy to work for, if there is ever anything we can do to increase your happiness do not hesitate to let us know. Sincerely, Your Magic Crew

Judy A.
06/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
It was a pleasure to be of service to you, cleaning up quite a few years of woodworking projects in the basement was definitely a new project for us; but one we were delighted to challenge. You were a complete sweet-heart to work for and we look forward to assisting in the future. All our best, Your Magic Crew

Jennifer M.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Magic Assistants
We were delighted when you found us back in 2012 and call when needed. We thoroughly enjoy what we do and hope it shows in the work we perform. We look forward to seeing you again and hope that you have the most joyous summer season. All our best, Your Magic Crew

Dawn C.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: 2 women were here for 2 hours. Although they did not get through my entire home in this time, they did a very thorough job on the completed areas. I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
It was a true pleasure assisting you in your cleaning needs. We definitely try our absolute best to complete as much as possible within the alloted time frame of the voucher. We look forward to seeing you again and truly thank you for giving us an "A" rating; we work very hard to impress our clients and enjoy working with one another. Have a delightful summer season, Your Magic Crew :)

kelly P.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Magic Assistants
Thank you so much for letting others know of the great service you received, it was a joy to service your home again and thank you for choosing us. We hope that you have a truly delightful summer season. Thank you Your Magic Girls

John T.
06/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Magic Assistants
Always a delight to see we are performing at an "A" rating. Thank you so much for allowing us to service your home. Your Magic Crew

Kartik S.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: The contract said 4 hours of cleaning (1 person) or 2 hours (2 persons). They were a little late getting here (rush hour traffic + bad weather). But they did a fair job cleaning. They were meticulous at cleaning the bathrooms (that's what took up a majority of their time). And the wood on the staircase was gleaming when they left! My only complaint - they didn't use a checklist (like most professionals do) and they missed little things - like windowsills were completely untouched. And they ran out of time by the time they got to the kitchen. They did overstay (without over-charging) to mop the kitchen floor, etc. All in all, a good job for a great price!

Rating CategoryRating out of 5
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$80

Response from Magic Assistants
Thank you for leaving your feedback, bathrooms are always detailed and because of this can definitely take up a great deal of time depending on the amount of bathrooms within the home. In order to complete as much as possible within the time frame of the voucher we focus on larger areas first and finer details after, time pending of course. Window sills, door frames, detailed dusting's are all apart of our cleaning and would most certainly been taken care of should there of been remaining time. Checklist's are always used and left behind upon request, otherwise they are generally brought back to the office. Thank you again for allowing us to care for your home, we look forward to seeing you in the future. Thank you Your Magic Crew

randy M.
06/2014
4.0
house cleaning
  + -1 more
unknown
Description of Work: Sale priced special. All areas they cleaned were very well done. I had hoped they might get to a few more areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you for providing feedback for others to view. As always vouchers are time pending and we work as diligently as possible in order to complete as much as possible within that time frame. Please feel free to always leave a checklist of priorities in order of preference so that we can take care of the rooms you prefer first. We look forward to seeing you again. All our best, Your Magic Crew

Maureen M.
06/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Spoke with the owner about needing the home cleaned for company I was having. She totally understood and was extremely responsive. Two ladies came on time. Were very thorough and professional. They did a great job. Will be having them back.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
It was our pleasure to be of assistance to you. We hope that you enjoyed your guests and thank you from the bottom of our hearts for leaving such kind words. We look forward to seeing you again, do have a wonderful summer season ahead. All our best, Your Magic Crew

Barbara F.
05/2014
5.0
house cleaning
  + -1 more
The crew did an excellent job!!
Description of Work: House cleaning .i

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$78

Response from Magic Assistants
Thank you so much for letting others know how pleased you were with us. It means a great deal to know that we are ensuring your happiness. We wish you the most delightful summer season. Your Magic Crew

SueAnne H.
05/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Housecleaning, special attention to hardwood floors. Went very well, I now have them come on a regular schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Magic Assistants
Thank you very much for letting others know how pleased you are with your services. We look forward to continuing to impress you. If there is ever anything we can do to make your services even more enjoyable please do not hesitate to contact us. Thank you Your Magic Crew

Thomas F.
05/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Magic Assistants
Thank you for providing feedback, we greatly appreciate it.

Mary G.
04/2014
1.0
house cleaning
  + -1 more
unknown
Description of Work: Did not dust about half the furniture. I informed Melissa that some furniture had not been dusted the previous time and she stated she would personally make sure it was all polished. Again, the house was left with numerous pieces not dusted nor polished. Their version of washing the floors is simply to spray something on the floor and go over it with an implement that is similar with the dust mop used in halls in schools, office buildings, etc. Therefore, the shine on the floor is blotchy to say the least. I observed Melissa is one of the bathrooms using a tiny whisk broom and tiny dust pan on the floor. Not very efficient use of her time when a vacuum or regular broom would do the job. I went over the floor with the traditional mop and bucket method after the two ladies left and was appauled by the dirty water in the bucket when I finished. I am giving them one more chance and will have to take MY time to supervise them to insure they do what I am paying them for. I do not know what products they use, but the are not quality in my opinion. After they cleaned my walk-in shower, I almost fell when I used it that night as the floor was very slippery. Not good, not good at all. NOT PLEASED. My house is a clean house (so to speak) to begin with and it is not a hard job to clean (and that is per Melissa & myself).

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0

$85

Response from Magic Assistants
Unfortunately we can not guarantee the outcome of the cleaning performance when a client requests that we use "their" products. It was requested when the girls arrive that they use your products, the girls however used their tools (micro-fiber towels, brushes, dust pans and mop system) our products were "not" used. We carry professional strength environmentally friendly cleaners. Little dust pans and brushes are used in bathrooms to brush down baseboards and get "into" the corners of flooring and tight spots that mopping systems can not reach. Also please be advised that promotional vouchers and the rebooking specials are "time pending" we can only accomplish as much as possible within that fame. There is quite a difference between detailed cleaning's (dusting included) then standard cleaning's. Some homes require much more time to do so, also please note that dusting behind dressers is not something that is feasible for safety concerns; the girls are not allowed to move anything over 20 pounds. We wish you nothing but the best and the most joyous Spring season. Please do understand that again promotional vouchers from any business offering them are "time pending" if a detailed cleaning was preferred we most certainly would of performed this service for a select amount of rooms that can be accomplished within the time frame of the voucher. We also find your rating system of our business to be grossly misinterpreted; once it was determined that you were dissatisfied you were promptly sent a refund in the amount of the 2 cleanings you had; even though the reason was not warranted as we used your products and were on a time limit per voucher used. However Magic Assistants prides itself on excellent customer service and professionalism would never accept payment from a displeased client. Thank you Magic Assistants

Marlene J.
04/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Everything! Great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Response from Magic Assistants
We love to see A's on our reviews, we strive greatly to accomplish this and take pride in all that we do. We are delighted that you enjoy our services and the girls look forward to seeing you every other week. It is a pleasure taking care of your home, if there is ever anything you would prefer to have done differently please do not hesitate to contact us. Thank you Magic Assistants

Theresia S.
04/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Magic Assistants
Thank you for letting others know that we are your "A" team. We look forward to continuing our relationship with you. If there is anything that you would prefer to have done differently please do not hesitate to contact us, it would be our pleasure to be of assistance. Thank you Magic Assistants

Timothy C.
03/2014
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
Always a pleasure providing House Cleaning Services for you and your family. We truly appreciate your business and look forward to seeing you soon. We hope you have a truly delightful Spring Season. All our best, Magic Assistants

Derek F.
03/2014
5.0
house cleaning
  + -1 more
Very effective and thorough.
Description of Work: Move in cleaning.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Magic Assistants
Effective and Thorough - Music to our ears. We were delighted to be of service to you and wish you nothing but the best in all that you do. Your Magic Team :)

Kathleen A.
03/2014
5.0
house cleaning
  + -1 more
Great job
Description of Work: Cleaned 1st floor of house, kitchen, bath, 2 bedrooms, stairs, hall. wiped floors, dusted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Magic Assistants
Thank you very much for letting others know how pleased you were with our services, it was an extreme pleasure being of assistance. We look forward to seeing you again. Your Magic Team

Karen S.
02/2014
5.0
pet sitters
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Magic Assistants
Thank you very much for providing feedback, it was a delight servicing your home. We look forward to seeing you in the future. Stay warm - spring is around the corner. Your Magic Team

Mary G.
02/2014
4.0
home remodeling
  + -1 more
Fine.
Description of Work: Washed kitchen cabinets Frants, vacuumed space between wall base bored, vacuumed mugs.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$77

Laurie W.
02/2014
5.0
house cleaning
  + -1 more
They were excellent.
Description of Work: We used Magic Assistants. They did my basement rack room.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$118

Response from Magic Assistants
We love hearing that we were "Excellent" it was a delight to be of assistance to you. Thank you so much for your business it is truly appreciated. Magic Assistants

Ellen C.
02/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
We love to see the A's ..... we're not happy unless your happy. We love what we do and strive to show that in our work. We are thrilled that you enjoyed your services and look forward to seeing you soon. If there is ever anything we can do to make your services more enjoyable please do not hesitate to ask. Sincerely, Your Magic Crew (Machic's)

Barbara F.
01/2014
5.0
house cleaning
  + -1 more
Very well.
Description of Work: Cleaned the house.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
We always love to hear the words "VERY WELL" , your happiness is important to us and we thank you for trying Magic Assistants out. If there is ever anything you would prefer to have done differently we are only a phone call away. It was a delight to service your home and we look forward to seeing you again in the future. Your Magic Crew

elaine M.
01/2014
4.0
errand service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
Thank you very much for trying Magic Assistants out, we truly appreciate it. We were even more delighted when you scheduled a 2nd appointment for this coming month. As our promotional cleanings are time pending, we always encourage our clients to leave a list of priorities in order of preference in order to complete your desired needs within that time frame. We look forward to seeing you again and truly hope that you had a wonderful holiday season. All our best, Your Magic Crew

Curtis H.
12/2013
5.0
house cleaning
  + -1 more
N/A
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Response from Magic Assistants
Thank you for allowing Magic Assistants to service your cleaning needs. It was a pleasure taking care of your home and we wish you a very joyful holiday season. Sincerely, Your Magic Crew

Contact information

24 French Lea Rd, West Seneca, NY 14224

http://www.magicassistants.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Entertainment/Parties,
Home Staging

FAQ

Magic Assistants is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:00 PM

Wednesday: 9:30 AM - 5:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: Closed

Magic Assistants accepts the following forms of payment: Check,CreditCard,PayPal,Zelle
Yes, Magic Assistants offers free project estimates.
Yes, Magic Assistants offers eco-friendly accreditations.
Yes, Magic Assistants offers a 10% senior discount.
No, Magic Assistants does not offer emergency services.
Yes, Magic Assistants offers warranties.
Magic Assistants offers the following services: House Cleaning (one-time and recurring services), Office Cleaning, Apartment Cleaning, Move In/Out Cleaning. Home Organization for particular rooms or entire homes. Party & Event Assistance - Servers, Set-Up & Clean-Up assistants and Errand Services.
Carpet, Furniture Shampooing

Contact information

24 French Lea Rd, West Seneca, NY 14224

http://www.magicassistants.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed