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Magic Assistants

House Cleaning, Home and Garage Organization, Entertainment/Parties,

About us

We can manage just about any level of household task you see fit. From full detailed cleanings to standard cleanings. Move out and move in cleanings to organizing. Give us your to do list and let us take care of the rest. We are your can do professionals! (Areas outside of a 15 mile radius from 14225 is subject to a travel fee) If Magic Assistants does not offer the service your looking for, we can quickly resource the best service provider for you.

Business highlights

14 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Eco Friendly

Services we offer

House Cleaning (one-time and recurring services), Office Cleaning, Apartment Cleaning, Move In/Out Cleaning. Home Organization for particular rooms or entire homes. Party & Event Assistance - Servers, Set-Up & Clean-Up assistants and Errand Services.

Services we don't offer

Carpet, Furniture Shampooing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

Check
CreditCard
PayPal
Zelle

Photos of past projects

Reviews

4.5402 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
17%
3
4%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.5
value
4.6
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 351-375 of 402 reviews

verne S.
02/2015
5.0
house cleaning
  + -1 more
They did a good job.
Description of Work: They cleaned the entire house except the basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you very much for letting others know that you were pleased with your services. It was a pleasure caring for your home. We wish you a very delightful week. Thank you Magic Assistants

Ron S.
01/2015
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Response from Magic Assistants
Thank you so much for leaving feedback for us, we greatly appreciate it. We enjoy caring for your home on a bi-weekly basis, it is just stunning. If there is ever anything we can do to increase your happiness please do not hesitate to ask. Your Magic Team

Patrick Z.
01/2015
5.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
We love to see the A's, we always work as diligently as possible in order to complete as much as possible within the time frames booked. It was a pleasure assisting you and we hope to hear from you in the future. Magic Assistants

Marie C.
01/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: house cleaning...they did a good solid job.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you so much for letting others know you were pleased with your services. We always try to complete as much as possible within the time frame of the vouchers. We look forward to caring for your home again soon. Take Care :) Your Magic Crew

Robert P T.
01/2015
4.0
house cleaning
  + -1 more
unknown
Description of Work: We are now using this service on a regular basis.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Magic Assistants
It is always a pleasure to care for your home, if there is ever anything you would prefer to have done differently or added please do not hesitate to ask. Our goal is your satisfaction! Your Magic Crew

tina S.
12/2014
4.0
house cleaning
  + -1 more
very good
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$75

Response from Magic Assistants
It's always nice to hear that we were "very good" we hope to see you in the future, please do feel free to let us know if there is anything that we can do differently to increase your happiness it would be a please to do so. Thank you again for allowing us to care for your home. Magic Assistants

Kathy P.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I hired Magic Assistants to clean my mothers house. Two cleaners worked and scrubbed from the moment they came into to the house non stop until they were finished. They did an excellent job, were very polite and considerate. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
You are just an absolute delight to work for, the girls enjoyed caring for your home and we hope to see you in the future. Thank you so much for allowing us to provide cleaning services for you. Magic Assistants

Katelin S.
12/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned my bathrooms (2.5) and kitchen from top to bottom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you so much for providing such wonderful feedback for us. We truly appreciate you taking the time to do so. It was a pleasure caring for your home and we hope that it shows in the work that we provide. We look forward to seeing you again. Thank you Magic Assistants

Robert K.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Terrific cleaners. Great customer service. Highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
You are an absolute delight to work for, we thank you from the bottom of our hearts for leaving such wonderful feedback and kind words for us. If there is ever anything extra you would like done during your visits please do not hesitate to ask, it would be our pleasure to do so. Your Magic Crew

Patrice W.
10/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: The ladies arrived on time and were very friendly but they said that they couldn't get the soap scum mark off under the soap dish on the shower and I requested that the walls be wiped down. When they left I used my regular cleaner to finish the shower and then had to wipe down knee of the walls that they failed to do. It also looked like they just used water to clean things. Wasn't too impressed.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$77

Response from Magic Assistants
Thank you for providing feedback for us, we certainly appreciate it. In order to complete as much as possible within the time limit of vouchers we must manage time frames within particular rooms. We are showing your home to be 4 beds,3 baths. Bathrooms can take upwards of 40 minutes or more depending on the condition of them. We use environmentally friendly cleaners; water is only used by itself when requested. Some visits require speciality cleaners aside from just the standard ones (as we carry many products) it was noted in your records that a speciality cleaner would be needed in order to accomplish your goals. As it would be extremely difficult to bring every product we carry we relay heavily on the input of our clients when making appointments and then by updating a clients records once the cleaning has been completed. Please do feel free to call the office so that we may go over any concerns you might have. Sincerely, Magic Assistants

Donna K.
10/2014
5.0
house cleaning
  + -1 more
.
Description of Work: General cleaning bathroom, family room, kitchen, dining room. Excellent service, pleasant crew.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you so much for letting others know that you were pleased with your services. It is always challenging to ensure likes and dislikes going into homes for the first time, we strive greatly to accomplish as much as possible within the time frames alloted. It was a sincere pleasure caring for your home and we look forward to seeing you during your holiday appointments. All our best to a delightful fall/winter season. Your Magic Crew

Mary G.
10/2014
1.0
house cleaning
  + -1 more
.
Description of Work: Streaked my linoleum floor in bathrooms & garage foyer. Used their products when I specifically told them to use mine. After third try with them I dismissed them. Owner called to inquire why I terminated her service. Reviewed in detail my displeasure. Owner graciously apologized stating the service I received was not acceptable for her business. Owner refunded my money for the 2 very unsatisfactory days.
Rating CategoryRating out of 5
$85

Response from Magic Assistants
Thank you for updating your review to reflect my solution with your unsatisfactory service. I assure you as mentioned during our phone conversation that it is never our intent to displease any of our clients; that we will correct any issue or oversight found. We truly believe in learning from our mistakes so as to avoid disappointments in the future. I appreciated our phone conversation and the feedback you provided to me. The only thing I should mention is that the girls did in-fact use the products you requested, however they did use their own microfiber clothes, mop pads, and rags. Thank you again for taking the time to converse with me I wish you nothing but the absolute best in all that you do. Magic Assistants Tammy - Owner

Beverly B.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned house and I have kept them for a regular schedule of service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
The girls just absolutely love being able to care for your home, it is a complete pleasure and we thank you immensely for choosing us. We look forward to seeing you again this week, and hope you have a truly delightful fall season. All our best, Your Magic Crew

Kirsten S.
10/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Cleaned 3 bathrooms and the kitchen in 4 hours (2 people for 2 hours). They were professional and worked the entire time cleaning. They did a pretty good job. Some stuff could have been cleaner (the last bathroom they worked on), but I'm sure that was time related. Would hire again, but too expensive to have clean on weekly or monthly basis.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you for providing your feedback; yes timing plays a very important role in being able to complete an entire home or specific rooms. Depending on our clients request (standard cleaning, detailed cleaning) likes, dislikes or requests. We work very diligently to accomplish as much as possible within the timing of the vouchers. I assure you every avenue is exhausted in determining our price points (insurances, supply cost's/repairs, payroll, advertising, and the like) all play a major role. There is also different price points depending on a clients needs or requests and the frequency in which they would prefer them. All recurring clients receive a price break on their services. We would be happy to go over any pricing concerns you may have to find a suitable solution for you. Thank you so much for trying Magic Assistants out, we greatly appreciate it. Thank you again, Magic Assistants

Mary F.
09/2014
3.0
house cleaning
  + -1 more
unknown
Description of Work: they arrived late, spent the 1st 5mins petting the dog. Did not finish the requested cleaning before they left right on time.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
2.0

$77

Response from Magic Assistants
We apologize for our delayed arrival, travel and traffic are not always the easiest to navigate. Since we knew your original appointment booked was not pleasing to you, we moved you up in order to accommodate the last minute request. All of Magic Assistants team members work in a family oriented, team player, goal driven attitude working around pets is customary. However ensuring that your pet accepts us into your home a proper welcoming should be welcomed by pet lovers and expected. The girls did stay a few minutes after the allotted time, unfortunately a bit more time would of been needed in order to accomplish your cleaning goals. I assure you we strive to create the most pleasant and successful atmosphere possible when performing our services. We wish you nothing but the absolute best and do hope you have a delightful fall season. Thank you Magic Assistants

Marie K.
09/2014
4.0
house cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Thank you for providing feedback for us, we are truly thankful for being allowed to care for your home. We do hope that you have the most joyous fall season. Our team members work as diligently as possible to accomplish as much as possible within the time frames allotted of the vouchers; while providing a friendly and family like atmosphere in order to make your services comfortable, welcomed and successful. All our best, Magic Assistants

Stephen W.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: I love these guys! They come every month to clean my office space and they do a fantastic job. For the price I'm paying and the work they do, I feel like I'm getting a deal every time they leave. Highly recommend for commercial cleaning - although I'm sure they do great job on the residential as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Response from Magic Assistants
Thank you so much for providing such wonderful feedback for others to view. It is a pleasure caring for your cleaning needs and we thank you for choosing us. If there is ever anything we can do differently or add too in order to increase your happiness please do not hesitate to contact us. Thank you again, Your Magic Crew

Carol M.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: We had 2 Assistants. They were very professional, arrived promptly, sized up what needed to be done and set to work with enthusiasm. They worked very well as a team, and did a thorough job, including dusting the tops of the windows and doorsills. |When they got started, they found that their vacuum cleaner was not working properly, and opened it up to tighten the belt. The belt turned out to be broken. They did not have a replacement belt with them, but it was clear that if they did have, they would have known how to replace it. They used our vacuum instead, and assured us that if it was not satisfactory they would reschedule and return another time. They would also make sure that they had spare belts in the future. I felt they were being very responsible and that they must have good communication with the owner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Response from Magic Assistants
Thank you for providing such detailed feedback, we all work very closely with one another as the owner is very much hands on and still in the field as well. We are trained to repair our vacuums on site when needed. We apologize that we did not have a spare belt with us as we normally do; but are pleased that you enjoyed your services. Thank you for letting others know of our dedication and eagerness to please our clients. We are grateful for all services we are able to perform and thank you again for allowing us to care for your home. Thank you Your Magic Crew

Peter M.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Thoroughly cleaned the kitchen and cabinets that had been caked in grease and oil from the previous owners. Answered what little questions I had with helpful information. Very professional and friendly.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
It was a pleasure providing cleaning assistance to you. We only wished that we had more time available in order to accomplish more rooms for you; as vouchers are time pending we try to work as diligently as possible to accomplish as much as possible within that time frame. Removing build up on cabinetry from the previous home owners can be time intensive so as to remove as much as possible without damaging the surface itself. We are delighted that you were pleased with the finished product and hope to hear from you in the future. All our best, Your Magic Crew

Kay R.
09/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Clean house very thoroughly. Hard word and work well as a team. Hired them to clean every month.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
We are truly thankful for each and every client we receive and always hope that it shows in the work we perform. You were a delight to work for and we look forward to caring for your home regularly now. We think you will find that there is nothing we wouldn't do to ensure the happiness of our clients. We enjoy working as a team with one another as we are family oriented and dedicated to providing excellent services. Thank you so very much for choosing Magic Assistants, we are very pleased to have you. All Our Best, Your Magic Crew

Leslie G.
09/2014
5.0
house cleaning, gift shops
  + 0 more
unknown
Description of Work: Tammy and Angela went beyond my expectations on providing the services I needed. They created one-of-a-kind gift baskets that were the hit of the event. I highly recommend Magic Assistants for any job you can think of!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Magic Assistants
It was our esteem pleasure to be of service to you, and we look forward to working with you in the future. Assembling your gift baskets was a joy and we are thrilled that they were a hit at the party. All our best Tammy

Renae M.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Two professional, friendly and just wonderful women came to the house, spent two hours cleaning and can I say - WOW they clean things I don't even think to clean! Exceptional job and they do not try and stretch out the time - they get right to work and work hard for the entire two hours! Love them and will use and refer them again and again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Tears of Joy !!!!!!! We truly thank you from the bottom of our hearts for leaving such a kind review. We always try to complete as much as possible within the time limits of vouchers, booked appointments, etc. but we tend to be a bit more detailed than most may think. It was our sincere pleasure caring for your home and we can't wait to see you again. Thank you so much Your Magic Crew

Charles K.
08/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: General light house cleaning. Satisfactory. They charge more than my last cleaning service, but I lost that service when the owner gave up the franchise.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107.67

Response from Magic Assistants
Thank you for providing feedback for us. I assure you we exhaust all avenues in order to keep our pricing as satisfactory as possible; of course insurances, workers comp, supplies, advertising and payroll are an important part of our price points. We appreciate you choosing us to care for your home and assure you your happiness is extremely important to us. Thank you again, it was a pleasure caring for your home. Your Magic Crew

Barbara M.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: two women cleaned for two hours, they did a very good, thorough job. they were attentive to my requests, and pleasant in preforming their duties well. I was very satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$77

Response from Magic Assistants
Satisfaction is what we strive for, thank you for leaving such kind words. It was a pleasure caring for your home. If there is ever anything you would prefer to have done differently please do not hesitate to contact us. We look forward to seeing you again. Your Magic Crew

Anna Maria B.
07/2014
5.0
house cleaning
  + -1 more
unknown
Description of Work: Mother's home needed spring cleaning. Excellent results.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Response from Magic Assistants
It was a delight taking care of your mother's home. Thank you so much for leaving such wonderful feedback, it is greatly appreciated. We look forward to seeing you again. Your Magic Crew

Contact information

24 French Lea Rd, West Seneca, NY 14224

http://www.magicassistants.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Entertainment/Parties,
Home Staging

FAQ

Magic Assistants is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 9:30 AM - 5:00 PM

Tuesday: 9:30 AM - 5:00 PM

Wednesday: 9:30 AM - 5:00 PM

Thursday: 9:30 AM - 5:00 PM

Friday: 9:30 AM - 5:00 PM

Saturday: Closed

Magic Assistants accepts the following forms of payment: Check,CreditCard,PayPal,Zelle
Yes, Magic Assistants offers free project estimates.
Yes, Magic Assistants offers eco-friendly accreditations.
Yes, Magic Assistants offers a 10% senior discount.
No, Magic Assistants does not offer emergency services.
Yes, Magic Assistants offers warranties.
Magic Assistants offers the following services: House Cleaning (one-time and recurring services), Office Cleaning, Apartment Cleaning, Move In/Out Cleaning. Home Organization for particular rooms or entire homes. Party & Event Assistance - Servers, Set-Up & Clean-Up assistants and Errand Services.
Carpet, Furniture Shampooing

Contact information

24 French Lea Rd, West Seneca, NY 14224

http://www.magicassistants.com

Service hours

Sunday:
Closed
Monday:
9:30 AM - 5:00 PM
Tuesday:
9:30 AM - 5:00 PM
Wednesday:
9:30 AM - 5:00 PM
Thursday:
9:30 AM - 5:00 PM
Friday:
9:30 AM - 5:00 PM
Saturday:
Closed