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GallettAir Inc

Heating and Air Conditioning, Air Duct Cleaning, Electrical,

About us

Additional DBAs - Gallett Air Conditioning & Heating, Gallett Air Heating/Air Conditioning Inc. GGS GallettAir Green Solutions. Building performance and energy testing. What make us different from other companies, is that, we do not have sales people that work on commission. Our Free Estimates are performed by our professional Service and Installation technicians that have the knowledge how to plan out your project efficiently and to get the job done correctly the first time. We (Do Not) sub contract, allowing to insure High Quality and Pride Of Workmanship in all of the services that we offer.

Business highlights

41 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial heating and. air conditioning service, installation, replacements, air duct cleaning, sanitizing, dryer vent cleaning and repair. Appliance repair, heat pumps, water heater service & replacement. Natural gas installations. Yearly parts and labor service agreements for heating, air conditioning, plumbing, water heater, appliances, multiple year discounts. BPI accredited building analysts. GallettAir Green Solutions.Com Voted Long Islands #1 A/C Company 2013 and 2014 .

Services we don't offer

Oil Burner Service

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.8313 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
6%
3
5%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 276-300 of 313 reviews

Peter J M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Diagnostic, replaced inducer motor. Two weeks later blower problem required replacement of fan relay and limiter. Same technician, John, performed all services. Office and tech promptly answered/returned all phone calls.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Howard G.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: The did an annual maintenance check on the A/C System.
Rating CategoryRating out of 5
Yes, I recommend this pro

Elizabeth V.
05/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They have an astronimical fee just for coming to the house at $185. I have been finding most are from $95 to $150. I normally would not rate someone without using them, but they have an A rating on Angie's List for price and that doesn't make sense when they charge such a fee just to even come out.

Rating CategoryRating out of 5
professionalism
5.0

$185

Response from GallettAir Inc
Thank you for your post. Our service call pricing is based upon a service truck, technician, trip time, insurance, and a half hour of diagnostic time once the truck arrives at the home. This customers home is 30 miles round trip and about a 25 minute ride each way without traffic. In order to stay in business its necessary for companies to charge a fair price for a service call. Yes, there are other companies that may charge less for their service call, perhaps they have less overhead or maybe they are closer in proximity to the service call location. Many variables here. We hope this customer found a company within her budget. Food for thought... How much is your MD co-pay? and you drive to see them.

David F.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: John Roman was prompt,courteous and professional. He and his assistant showed me the work they were doing and kept the house clean from debris. I would recommend them without hesitation.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Matthew S.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a two zone central air system in my home. This was accomplished, start to finish, in a single day and they were very clean and careful throughout the process. Whenever I had a question about the system, Gallett Air was prompt with an answer or a free service call.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Response from GallettAir Inc
We are pleased to see that you're happy with the installation and performance of your new system. We stand behind our workmanship and materials 100%. During your warranty period, we urge you to use your maintenance agreement that comes as part of your system installation. It comes at no cost to you, and it will keep your new system operating at peak performance for many years to come.We appreciate the trust you have place in us. I'm always available if you wish to speak with me for any reason. Respectfully, Carmine Galletta President/Owner

Ruby T.
02/2015
1.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: I called for service because I had no heat. I was advised to reset my emergency switch and breakers. I had already checked the emergency switch prior to calling. I was to call back after resetting the breakers, the breakers could only be reset after 5pm and they were already closed by then. I decided not to call them back and called another company instead, who responded within 3 hours of my calling them the next morning without having to reset anything. The day I lost heat was one of the coldest we have had this year.

Rating CategoryRating out of 5
responsiveness
1.0


Response from GallettAir Inc
When a customer calls in with a request for service, its our protocol and / honest business to advise them to check certain items. Then they either call us back with their results or we can also wait on the phone. Many times, safety switches, circuit breakers and thermostats are accidentally turned off or tripped causing the system not to function. This customer claims we were closed when she needed us. Although our corporate offices may close at 5-pm, We do have a true 24- hour emergency service with one of the most advanced answering services and technician communication systems available. Response would have been within the hour and on that particular evening, our entire fleet was out in full force. Had this customer called us back as discussed-- We Would Have Responded (that evening) not the next day. Bottom line is that (we operate a honest company.) We always try to save people money, by helping them to learn their systems to avoid unnecessary service call charges. (This is what we were trying to do in this case.) Many times-- we arrive at a call where a safety switch was accidentally turned off or work was being done in the home and breaker was turned off or a thermostat was not set correctly. When the customer was charged $185.00 plus tax for the service call, for just turning on a switch. (the customer was not happy) this is why we have these procedures in place. We were just trying to do the right thing. I hope this explains our position. Personally, I'm sorry the customer feels we deserve an (F) for trying to save her a service call charge. (Most people are thankful.) Had she called back as discussed, we would have responded to the home quickly and her heating system would have been repaired that night. Contrary to the statement we were closed. We are available 24/7 365 days a year. Service is our business.. We Never Close.. Carmine Galletta/President/Owner

Wendy B.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Corrected undiagnosed problems with my AC unit

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Michael B.
12/2014
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: Install 2 Nest thermostats

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$950

Anthony K.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced upstairs central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,600

john D.
09/2014
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: We liked working with Gallett. We originally initiated with them because of their positive review on Angie's list and their proximity given the future need for service calls. They were highly responsive in responding to our questions and explained their approach carefully. Installation went without issue and their staff were courteous and efficient. Our home was not suitable for Central Air so Gallett installed two ductless systems. One was a powerful single zone system for the living room. The second was a 3 zone system for the bedrooms. Needless to say, our home is now beautifully air conditioned. Our experience with Gallett was overwhelmingly positive and we felt that their work was competitively priced given the quality we experienced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000

enid B.
07/2014
3.0
heating & air conditioning/hvac
  + -1 more
Nice conversation.
Description of Work: This is an update to previous review. One of the owners called me to respond to my less than glowing review. He sounded sincere And interested as to why i wrote a bad review. H e said he would look into all my dissatifaction with the company. I hope to hear from him soon. 8/11/14 Carmine the president and owner did get back to me. He reviewed my file and it was determined that the failure of the board was not due to any fault by the company.. The board comes with a 90 day warranty , Carmine sent me a letter stating that he was extending the warranty to 1 year from the date of installation with NO Additional Charge to me. since he did not charge me for the second board this was above what I expected or even hoped for. I appreciate the time and effort he put into this matter.. I would use gallet air in the future because of the good customer service from the owner and i do not expect any problems in the future. Thank you again Carmine.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
3.0

Yes, I recommend this pro

Response from GallettAir Inc
After reviewing the customer file. It was decided to extend this customer a one year warranty on the part that we supplied and installed beginning on the date when the first repair was performed . This extended warranty is (free of charge) The trust and peace of mind of our customer is paramount to us here at GallettAir Inc. It's important that communication exists, and the customer allow the company ample time to review and answer their concerns.

enid B.
07/2014
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced a computer board in the gas furnace. The furnace was under contract but this was not covered. It cost approx. 450.00. The board was for control of the fan and other stuff. The new board broke 2 weeks after the 90 day warranty was up. Gallet wanted to charge me for a second board. I had to make a major fuss but finally got them to replace it for free.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0

$500

Response from GallettAir Inc
The customer is correct that there is a 90 day warranty on replacement electrical component parts. This is due to the fact that electrical components are subject to electrical power surges, this is beyond our control. There may very well still be an electrical issue within the wiring in the home or to the home. The terms of the repair and warranty are clearly stated on our invoices and the customer is made fully aware of such and signed the invoice. We made an exception for this customer, we went above and beyond. Our service agreements (do not cover) such parts, again as the customer so stated and was fully aware. We absorbed the cost of not only the (2) electrical control boards, but also the cost of technical time to replace them. We are sorry that the customer is not satisfied with our services, but a service agreement is just that (agreement) between the consumer and the company. We upheld our end to the extreme. This customer should read the terms and conditions. Consumers should be fully aware of the limitations of coverage's. especially after posting a (F) rating on a company that helped her. A company that this customer still holds a contact with.

Jacqueline S.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Air Conditioning Tune-Up - Was very pleased with the service. Everything was right on time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Fred M.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Original diagnosis was incorrect, but they came back, found the issue and corrected it quickly. Very reasonable price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$140

Wilma C.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replacement of compressor and air handler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Jean U.
07/2014
4.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: I was quoted $400 for the air conditioning duct cleaning and was given the date of mid July. I mentioned that I was an Aniies list member and was given $75 off the price. A little while later I was called to say the could do the service two days later. I was ecstatic. The service was about 2 hours and very thorough. Thank you Angie.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Sheree G.
07/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Went very well

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$200

yvonne S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$279

thomas A.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They identified my problem and fixed it, then went over and did a preventative maintenance on the system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Albert F.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

lucille R.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

John U.
06/2014
4.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Cleaned filters,recharged freon

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro

Kathy K.
05/2014
2.0
heating & air conditioning/hvac
  + -1 more
Not sure yet.
Description of Work: Nothing yet.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from GallettAir Inc
We reported to the customers home for a Free Estimate and system evaluation. The customer requested a price on a new heating system. Due to the age and construction of the home, lack of insulation, air infiltration and ex-filtration, we recommended that the customer apply for a Free energy audit. We provided the customer with the number to NYSERDA to call for a reservation number. Explained that once the home is evaluated and improvements were performed, we would return to do another audit at no cost and then the proper sizing of the system can be calculated. In this case, It seems a though the customer expected that an estimate would be sent to the home prior to the Energy Audit being performed. Our building Analyst Paul contacted the customer to explain the step process. Once the home is insulated and air sealed it will decrease the btu and tonnage needed. This is a clear case of misunderstanding. In the future we will not only explain the procedure but will also put it in writing so the customer can further review the procedure and steps of the process.

Jeanne P.
05/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I hired Gallettair to clean my dryer vent. There was a major problem with the dryer flexline behind the walls, and unfortunately they were unable to perform the cleaning. Once this problem is fixed, I will call upon them again. My experience with Gallettair is that it is a trustworthy and professional company, reflected through technicians like, John and Gerry. These guys were honest, polite, professional, and, more importantly, extremely knowledgeable about this business. Thank you Gallettair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stewart W.
03/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Fixed AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

860 Little E Neck Rd, West Babylon, NY 11704

https://www.gallettair.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Air Duct Cleaning,
Electrical,
Water Heaters,
Appliance Repair,
Appliance Repair - Small

FAQ

GallettAir Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

GallettAir Inc accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, GallettAir Inc offers free project estimates.
Yes, GallettAir Inc offers eco-friendly accreditations.
No, GallettAir Inc does not offer a senior discount.
Yes, GallettAir Inc offers emergency services.
Yes, GallettAir Inc offers warranties.
GallettAir Inc offers the following services: Residential & commercial heating and. air conditioning service, installation, replacements, air duct cleaning, sanitizing, dryer vent cleaning and repair. Appliance repair, heat pumps, water heater service & replacement. Natural gas installations. Yearly parts and labor service agreements for heating, air conditioning, plumbing, water heater, appliances, multiple year discounts. BPI accredited building analysts. GallettAir Green Solutions.Com Voted Long Islands #1 A/C Company 2013 and 2014 .
Oil Burner Service

Contact information

860 Little E Neck Rd, West Babylon, NY 11704

https://www.gallettair.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day