GallettAir Inc

Carmine and his assistant quickly diagnosed the problem and had the unit working in a very short time. I couldn’t be happier with the service. Highly recommend Gallett and will use them again should the need arise. Robert M

Carmine has once again showed that he has built a team of service people that are great at their job. Jeff was on time, polite, knowledgeable and found and solved the problems in short order. After almost a week of high temperature and high humidity in our house we were exhausted. The Air Conditioning is now working better than ever. Thankyou Gallettair.

The team was on time, covered the floors with a quality protective fabric and worked very hard in very HOT conditions. A difficult task to say the least, but they were able to locate existing but not currently in operation 1st floor duct work. The tech that worked on the unit and electrical outside did some great custom work with the "leader" protection for the supply to the attic. Cleaned up very well after themselves! Very professional from start to finish.

Scheduling an appointment in the middle of summer at the close of business...I thought I would be sweltering for a few days. Nope, Joann got me in first thing the next morning. Matt and Angelo came early, fixed the problem quickly and were on their way. The professionalism and friendliness I was greeted with was amazing. From the customer care to the service professionals, it was nothing but pleasant, prompt and helpful. Thank you all!!

This was the second heat pump they have replaced. The first lasted 17 years when there was a power surge burning all the electrical components causing smoke damage. GallettAir responded to my call within hours. As the system needed to be completely replaced, I had a quotation the next day & upon my appr

Beyond Expectations ‼️The guys knew their job. They were in and out on a holiday weekend ‼️Professionals. Thank you Thank you. Highly Recommended ‼️

Had central air installed by GalletAir a year ago and that went so well we had them replace our old leaky boiler this year. One of the biggest reasons for using GalletAir a second time has been the quality of service received. Phone personnel, techs and managers (Mike and Paul) have all been helpful, courteous and professional.

I made an appointment with GallettAir for Mon, July 6, 2020 for a diagnostic of my CAC, installed 2-1/2 years ago by another company. I am impressed by Matt’s good humor, humility, and passionate commitment to his responsibility. Appreciative of the entire experience, personally and professionally, I would highly recommend Matt and GalletAir. I explained the history of my issue to Matt. The original installers had to return twice, once to attach the lines to the two air handlers they had failed to connect, and again to load coolant they had neglected to fill in the three compressors (for subzones). When it came time for the next summer maintenance check, I decided to get a reference for a local independent contractor, who claimed that the compressors were empty of coolant, and charged $1,000 to refill them, and would not check the filter system, because he did not have his own ladder, and did not trust mine (an adjustable multi-position “Gorilla”). This following summer, I got another recommendation, who also claimed that the compressors were empty of coolant, and charged $1,000 to refill them, and further suggested that I run a diagnostic of the lines to check for a “probable” leak. I then contacted GalletAir for a second opinion. Matt spent an hour thoroughly checking the compressors, the returns, the temperature from various vents, and the thermostats. He was patient and attentive, and addressed all my questions in understandable terms. Everything is working as it should. He discouraged me from running a costly and disruptive diagnostic, as the test will require the system to be off for a week, not ideal at the peak of summer, so better to wait until the fall season to reconsider unless there is a breakdown that compels immediate attention. Not all businesses practice such conscientious dutifulness, and instead are quick to turn up problems outside the scope of need in order to increase their profit. When I asked Matt for the bill, he replied that I owed him nothing, as he had “not done anything requiring particular effort”. I insisted that he should be paid for his time, and he still courteously refused to take even a “tip”, asserting that he would only take payment for more substantive service. Matt’s integrity is a reminder that customer care is as much about making you feel valued as providing a valuable skill.

Mike's work was as professional as it can be, inspected the issue at hand with our gas furnace igniter then proceeded to fix it, unit was running again in no time. Thank you, Gallett air.

Very good! They were on time and professional.

I recently moved into this house which had gas heat. My old home had oil heat and the hot water tank ran off the oil boiler. I thought the new home worked in the same manner, however I was wrong. I thought the problem was with the boiler but it turned out the problem was the pilot for the water tank was out. The technician showed me how to turn on the pilot and problem solved. In addition the technician ( Matt) refused to take a tip. I intend to buy a service contract with this company this Fall as they seem to be a very honest and non greedy firm.

Service man arrived & completed the work in a timely manner. Setup thermostat & tested. I would highly recommend this Company to anyone needing the services of an HVAC company.

They did a good job but it seems hard to get them to come back out. We have to wait three weeks to get someone out here.

This company is great!! I recently moved into my new how and have a very old central AC unit which has multiple issues. This companies techinican always come in a timely manner, are very polite and knowledgeable. I would definitely recommend to anyone looking for a HVAC company who truely cares about the customers and is very reasonably priced.

I've had problems with my central AC for years now, and I've also had many different AC contractors to my property to diagnose the problems. None except Gallett did a tune up that actually made a difference in my cooling system. Matt also gave me some advice on how to better use my current system efficiently, and was honest about the projected life expectancy of older systems such as mine. Price was great, Matt was very friendly and I would definitely call this company again.

This company was recommended to us by several friends who said they were very professional, very knowledgeable and very friendly. We called them and Paul the service manager came over and found the problem immediately and fixed it. I usually do not write reviews but had to write one about Gallett Air. Everything our friends said was absolutely true. They are now our go to company for air conditioning and heating problems.

They did a wonderful and great job.

Went well, luckily there were no issues like frozen pipes. The crew worked well and efficiently under very trying circumstances. It was extremely cold, the work took place in an unheated basement. There were no surprises, no extras, no additional charges for extra parts. The techs took care to make sure everything worked and everything was returned to normal before they left. An additional plus is that GallettAir backs up their work by covering the first years of the service contract, you have to factor that into the overall costs. A great job, Thanks!

I called on Saturday. They offered to see if a tech was in the area and to come that day, but due to the additional cost we could not afford emergency service so I scheduled an appointment for them to come Monday instead. They never showed up and they never called. We still have no heat and are have had to schedule with a different company. I thought I could trust Angie's List's Super Service Award recipient to deliver good service but apparently not.

They installed my heat pump years ago and did an amazing job, but this review is for the water heater replacement just completed a few days ago. I called around 12:30 pm when I realized I had no hot water while dressing for a doctor's appointment. I had hot water around 4:30 just hours later! The 3 installers were the best! They were wonderful, respected my property, and highly professional. They performed as a team and finished the job so quickly, I could hardly believe it! I guess I forgot just how hot the hot water should be.....it's REALLY HOT now! Whether it's heat. a/C, hot water, appliance issues now or whatever, I'll be turning to Gallettair for my future needs. For the A/C, I have to mention that quite a few years ago, my husband and I returned from a July vacation during a heatwave to no A/C. We always maintain a service contract with Gallettair and called them. Wow! The repairman showed up around 3 am and we were chilling Just a couple of hours later! There's no better service than that! So when the hot water heater went, they were the only choice I'd ever consider. Carmine and his team are truly the best.....I know very well!

On time, solved problem,replaced part

I was referred to GallettAir by a family friend. The price was in line with other companies that I received quotes from and based on the recommendation I went with them. Once I gave the go ahead a date was immediately set for the install. The guys installed the system in less than one day and were very courteous and neat. As with any new system there will be adjustments that have to be made. I dealt with Paul and every time I called he got right back to me. He even came by the house the same day to make the adjustments, sometimes in the evening.

I have never been treated this well by any contractor. They showed up with everything (five trucks and all the materials) and later on in the afternoon their electrician completed the job. Gallett's mechanics worked like it was their father's home. A week or two after the job was finished (in one day) they sent over a quality control man to check out the system and answer any questions I had. The following year I had one service call about a noise coming out of the compressor. They fixed it no charge. To date that is the only service I have needed.

I've never written a review neither positive or negative. I felt compelled to do so with Galletair. They installed a four ton central air conditioning system to cool almost three thousand square feet in June of 2015. The unit runs continuously during daylight hours and occasionally shuts down during evening hours without cooling my home or getting to a reasonable desired temperature. We were going through a gut renovation so they had many more options available to them for the installation. Carmine looked me and my wife in the eyes and assured us that we would be happy and said "my name is on that truck and I stand behind it and if your not happy I'll give you're money back." Carmine hasn't been to my house since the installation in June of 2015 to see for himself why his system is not functioning as promised nor has he given my money back. On 7/14/17 my wife requested to speak to Carmine. I made the same request on 7/21/17 through the office staff neither one of us have heard from him. This is the third summer since the installation we've had countless visits and many assurances that the adjustments they were making would be effective. Needless to say my home is still not cooling properly. Along the way there were numerous failed inspections some of which I rectified at my expense. After the latest adjustments to the system Paul said to me that I would need to call an engineer if it didn't cool adequately. Paul should consult an engineer. As expected it was just another failed attempt to cool a three thousand square foot house with a four ton unit and fifty foot runs with flex duct and a two zone damper system with no bypass. It's the third summer with Gallettair's insufficient air conditioning system and their solution is for me to call an engineer. Instead of an engineer I called three HVAC contractors all of which have been in business for at least 75 years each. They all agreed and explained in comparable detail why Mr. Galletta's central air conditioning system design and installation will NEVER be able to cool my home evenly and efficiently. They all had similar solutions to right Galletair's many wrongs.

They were great. They were on time courteous and friendly. They are very reliable and good. Now, I have more efficient heating and air condition. It's been running like a dream ever since. They even followed up to make sure it was put in right. The tech was a local guy who grew up around here. It was a good experience.