GallettAir Inc

Great, no problems

The work was conducted over the course of two days - one day for the furnace and one day for the air conditioning. The group of men were very pleasant, professional, hard-working and clean. They arrived when expected and stayed until the job was done to my satisfaction. In addition, they did all the paperwork necessary for me to take advantage of all rebates and tax incentives. It was a wonderful experience and I highly recommend this contractor.

We began having problems with the heating system. Naturally, we called our regular Oil Delivery Company who we have a service contract with, to fix the problem. The servicemen made their diagnosis and none of the repairs or parts that they said were needed were covered by our Service Contract. They said that they could arrange for the work to be done, by outside contractors, and gave us some idea of prices. It was going to run a considerable amount of money. A second opinion was needed, fast. At that point we were without heat or hot water. We called Gallettair, who has done work for us before, explained the situation, and they were here. The Gallettair technician discovered a serious water pipe leak that was not found by the Oil Company servicemen. Apparently, the hot water pipe leak was so substantial that it was causing the system to constantly run, wasting water and oil, causing the heating system eventually to break down. The first issue was to get to the broken pipe, and make the repair. Next, the decision was made, that we would have to make additional upgrades and get some new equipment for the heating system to avoid future problems. Gallettair facilitated those upgrades and new equipment on the spot. The technicians knew what needed to be done, worked fast and worked clean. We were up and running in hours. By the end of the day we had heat and hot water again.

Honestly, this was one of the best experiences dealing with any contractor and I have had a lot of work done in many areas. First of all, they were courteous, professional, neat, and informative. They walked me through every part of what they were doing. The price was as promised with no extra costs. Not only was this one of the best jobs that I've had done here, but Galletair contacted me at the end of the job to ensure I was satisfied. They even said if I needed anything at all, to just call them.

We used Angie's List to locate businesses that clean home heating air ducts. After reading customer recommendations and interviewing representatives of several companies on the phone, we decided that Gallettair had the best system to do the job. We are delighted with the work of Mike and Joe, the technicians who came to our home. They are knowledgeable, pleasant, and did an excellent job of cleaning and sanitizing all of our air ducts, registers, and returns. Although they needed to be in our basement and in every room in our home, we never felt that they were intrusive. Now, I no longer sneeze every time the furnace goes on! We highly recommend Gallettair. Gallettair's charge for cleaning and sanitizing a single-zone system is $400. 00 plus tax. We used a $75.00 Angie's List coupon. Our membership in Angie's List has more than paid for itself already.

So far just requesting a quote from them for new replacement gas boiler.

My AC broke overnight and Gallettair was able to schedule me very quickly (the next day!). They were able to come earlier in the morning (and called to make sure it was ok). Carmine was on time and got the AC up and running in no time flat. The fees were reasonable and I'm a very satisfied customer. Thank you!

The quote was fair, they explained all my options for replacing my gas boiler and hot water tank. I chose the most efficient and moder system Gallett installs. The guys were punctual and patient with my son who wanted to see all the "men" working. They covered my basemant carpet and cleaned up better than they found the area. Through out the installation I was kept informed to the progress and they cheerfully answered all our questions. We are going to have them back to clean our AC ducts as well as access our aging central a/c. This company is family owned and it shows in the demeaner of their employees and the quality of their workmanship Highly recomended.

The guys arrived on time and were very neat and professional. I was very impressed! I love my new A/C unit worth every penny, Carmine really knows his stuff and will not steer you wrong. I already use GallettAir for my heating as well and have never had any problems. I highly recommend GallettAir you will not be disappointed!!!

Carmine gave a thorough explanation of what was to be done. It was completed exactly as stated in one day.

Bob and his crew arrived on time. They handled our carpet and floors with such care as if it was their own.The job was very high quality. The staff was very professional, and my overall experience was excellent.

Went superbly. If all businesses acted like Gallett, there would be no need for the Better Business Bureau or Angie's List.

Gallett diagnosed and repaired a problem with our high energy boiler that no other company could locate. They came a few times because the problem was intermittent and did not charge for multiple service calls. Once root cause the problem became apparent, the repairman had all the parts necessary to perform the repair on the truck. The cost of the parts and labor were not cheap, but fair. This was an emergency call and they responded within a few hours. They did immaculate work. I have been unhappy with other HVAC contractors, and I can say that Gallett seems to be a company I will be happy to deal with. 100% satisfaction.

I already have a service contract with them for my gas furnace but I got to know from Angie's list that they do duct cleaning too. They did a good job. They were punctual and professional. Everything is fine now.

They was a problem with a part (out of the box) both the owner and the service manager stayed until the part arrived, was installed and the unit was up and running. The owner comes out for the estimate and after he looks at your unit you have the pricing within 10 minutes. Everything is included there are no additional surprises. This was an overall good experience and we would recommend this company to friends and family.

Aside from a scheduling mishap (we appeared on the schedule twice), it went fine. Folks were prompt and clearly explained things after the check of our units. I was happy to put our HVAC equipment under service with them - their price was very reasonable.

my wife says they were neat, polite and efficient. not cheap, but we would be happy to use them again.

they were prompt,pleasent and professional - it took longer than i thought it would; - they were thorough and tidy - i used an angies list coupon for approx. $50.00

They were very professional and very nice, but I went with another company. They were a little more expensive, but they seemed professional. I almost decided to go with them.

They came out the same day I called. They made a special run out to my home and didn't charge me extra. The diagnostics and flush was $85, but I purchased a service contract from them as well. They were very polite, efficient, and answered all my questions.

I needed my air conditioning unit checked to see if it was working. I called them on a Friday and they were not able to come here until Monday. So I tried another company who was able to come the same day. It was just a matter of them being able to come sooner. Further, Gallett?s quote was $50 higher than the other company. That was another reason why I did not use them. They were responsive and professional. I may consider using them in the future. I would use the other company first because I have had the experience with them. Usually when we go along with one company and every thing goes well, we stick to that company. However, I have nothing negative to say about Gallett Air Inc except that they were not able to come here sooner.

I did the service contract for a $195. My air conditioner was not functioning properly. The young man came out and checked everything including the vents. He explained to us about the thermostat. He did a good job and it worked out very well. He explained everything to us and did not do any unnecessary work. People in my condo complex area used them. I first saw them on Angies List. That was why I used them and they were very good. They lived up to their reputation. I will use this company again in the future.

They came when they said they would, finished their work expediently and it cost what they said it would. They were careful not to make the house dirty and they even got along with my dog! They took care of all the paperwork for the rebates, explained the system and made the process as user-friendly as possible. Please note that the price above does not include $1300 in rebates and a $1500 tax credit. This said, quality isn't cheap and I could've gone with cheaper components. However, the quality of the system as well as their workmanship justified this easily. Multiple teams performed multiple functions concurrently and this speaks to their efficiency. They were very cordial, treated me very well and were enthusiastic in their approach to to the job. I can't stress enough how happy I am to have chosen GallettAir.

All of the technicians are very knowledgeable and I really get the feeling that they know what they are doing. There was a maintenance that they wanted to do and I did not understand what is was, so I called the office about it. I talked with one of the owners and he was willing to talk with me and explain everything so that I understood. I have also called them in the past when I was looking into some extra maintenance service to ask about the differences in the services. The guy who I spoke with explained everything and told me what I should be and what would not be a good idea. They have always tried to help keep me informed. They always show up when they say that they will. They have reasonable prices. They are not out to make the biggest buck, but without a doubt they do want to make money but they are not going to rip me off. They are very good about honoring the service contract and taking pride in their work. They recently installed a new air conditioner and when the temperature started to rise I noticed that the air conditioner was not working quite right, so I called them up and they came out the next day to check everything over. It turned out that when they installed the air conditioner it was too cold to check the fluid levels, so all they had to do was add a little bit of fluid and it worked out great.

WORK WAS COMMUNICATED TO US CLEARLY. THE SERVICE PERSON ANSWERED ANY QUESTIONS WE HAD REGARDING OUR APPLIANCES.