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Napora Heating & Cooling

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

**Fast, Affordable Heating Repairs for Home & Business** Here at Napora Heating & Cooling in Rochester, our entire team is dedicated to making your experience as rewarding and affordable as possible. Whether you’re a homeowner, a property manager or the owner of a local business, there’s no room for compromise when it comes to your heating, cooling and plumbing needs. Napora is a family owned and operated HVAC company based in Webster NY, proudly serving the greater Rochester area.. Get in touch with us to learn more or schedule an appointment. **24 our emergency service available**

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

heating repairs, furnace maintenance, furnace installation/replacement; heat pump repair, heat pump maintenance, heat pump installation/replacement, air conditioner repair, air conditioner installation/replacement, air conditioner maintenance, Air duct cleaning, insulation, dryer vent cleaning, plumbing repairs, water heater repairs, water heater installation/replacement, exterior drain pipe installation, gas leak repair, drain cleaning, sewer cleaning,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8468 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 276-300 of 468 reviews

Kaitlin D.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
He was courteous. I expected a high cost he was reasonable.
Description of Work: Maintenance of A/C

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Mary Ann B.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
excellent--he came on time and was professional
Description of Work: put in all season faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deborah F.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Mr. Napora was very professional and courteous, I quickly got the impression that he was full service, no job too big (or in this case) too small. Following a quick inspection he got right down to business and worked quickly and effectively to replace faulty outdoor water faucets. Quality work throughout, very knowledgeable and experienced, pleasant to talk to, an overall great experience. I spoke to him regarding a future install of a tankless water heater, will definitely contact him again for any/all plumbing and HVAC needs. Thanks Angie's List, I was glad to find a reliable and trustworthy expert that knows what he's doing and cares about creating a positive customer experience. I highly recommend Napora Heating & Cooling.
Description of Work: Replace outdoor water faucets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Marilyn C.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
The job required a special part,which he provided as part of the service. He did the job quickly and professionaly
Description of Work: He replaced an old frost free faucet with a new one.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mark W.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Punctual and courteous. He performed the cleaning and maintenance as expected. Informed me of potential issues with my A/C unit and answered my questions helpfully.
Description of Work: Maintenance on A/C unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Doreen K.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent, described condition of system. Was punctual, courteous. Booked winter furnace service. Previously use large company now happy to find Napora Heating and Cooling!
Description of Work: A/c routine service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Laurel C.
06/2015
4.0
heating & air conditioning/hvac
  + -1 more
He checked it and cleaned it.. All went well.
Description of Work: He did a tune up on our air conditioner for the season.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$20

Doug M.
06/2015
5.0
plumbing
  + -1 more
He removed the old broken outside water faucet and replaced it with a frost free unit. He was very professional, friendly and best off all did a great job.
Description of Work: Installed frost free faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Deborah H.
06/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Included above. Will refer to others and call him again. This is what Angie's list is all about!
Description of Work: Tuned up & inspected my air conditioner per the deal and replaced the starter. He also checked my furnace, hot water heater and piping and gave much advice. Before leaving he also reprogrammed my thermostat. Great service. I learned a lot too!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gerard Z.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Napora Heating and Air Conditioning.showed up during the scheduled time. He was courteous, friendly, knowledgeable, and very professional. I was well aware that the Angie's List deal only pertained to one faucet, but the faucet came out so well, I had him replace my other outdoor faucet as well. I would definitely use him again.
Description of Work: Replaced outdoor faucet with a frost free model

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Nestor R.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Yuri Napora was great! He performed the service well that I promised to have him do the furnace tune up this coming Fall. He was very professional, immensely thorough, and very competent. HIGHLY RECOMMENDED! You can't go wrong with hiring Yuri for any of your repair needs, whether it's A/C, heating, plumbing, etc.
Description of Work: Performed A/C maintenance. Cleaned and inspected outdoor A/C system, cleaned out dirt, leaves, and debris in the outside unit, thoroughly washing it down until it was very clean. Inspected A/C coil, tested operations of A/C system, checked supply/return.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Sharlene S.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was very pleased with the service. I also had my furnace serviced last winter. Both times I felt I received excellent service done in a professional manner. I definitely would recommend this company.
Description of Work: serviced my air conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

Joe M.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
Honest, thoughtful, conscientious. Definitely will use again.
Description of Work: Furnace and Humidifier Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1

Susan L.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was very good. The guy was great. I actually ended up making an appointment for my furnace. He was clean and took care of everything.
Description of Work: I purchased a Big Deal for $29 for a 20-Point Air-Conditioning Tune-Up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Sandra S.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
I was contacted to set up an appointment in a timely manner and they were able to work with my schedule. The provider arrived on time and made suggestions but I never felt pressured to perform a repair or replace the system, even though it is getting old.
Description of Work: Air conditioning check

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$30

John P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went very well, Yuri is very professional. took apart the AC unit and cleaned it thoroughly.
Description of Work: Air Conditioner annual maintenance, cleaning and inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29.95

Cindy B.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Yuri did a great job cleaning and tuning up my AC unit. He answered all my questions and explained it so that I could easily understand the technical stuff. He checked out my return duct to see if it needed cleaning and he was honest in telling me it looked fine and didn't really need to be cleaned. He helped me set up my new dehumidifier and helped me out with a couple other things. I asked about hot water tanks and he took the time to explain all the options to me. He is very personable and professional. I would definitely hire Yuri for future work and would highly recommend him to others.
Description of Work: 20-point air conditioning tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Marcia G.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Very pleasant experience. He was promt courtesy professional and performed service as promised. We will call upon on him for future work.
Description of Work: Clean/ inspected central air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Patricia Y.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They came on time and did an excellent job. They were extremely friendly and professional.
Description of Work: $29 for a 20-Point Air-Conditioning Tune-Up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Mike K.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Uri is a specialguy,Showed up on time,Complete\\\\\\\\\\\\\\\\\ Uri Uri is a no sensence guy,hard worker,sence of humor and has the customer in mind. very reasonable prices ! considerate ! I had used him in past to unclogge a toilet----not a pleasant experience--with no complaints !!!! Prompt and time. Uri i
Description of Work: Air Conditioner service via coupon $29 Installed a new toilet Installed Kitchen i

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mary P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic. Yuri was on time, neat, very efficient and explained what he was doing at all times. I will use him in the future and recommend to all my friends.
Description of Work: Installed air conditioning units in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lorraine B.
04/2015
5.0
water heater repair
  + -1 more
It turned out really well. I've hired him to come back twice to do other things for me. I really liked him and I'll use him again for other services. He seems very knowledgeable and he has really got an engaging personality. I enjoyed talking with him. Sometimes you just hit it off with somebody who comes to your house to do work and you trust them to come back and do more.
Description of Work: He installed a tankless water heater for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$99

Michael P.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went well. Cleaned inspected everything. Suggested we raise up the unit to avoid water pooling.
Description of Work: A/C Tuneup - $29 Angie's List Special

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Richard G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
He arrived slightly early to work on the unit. He took the time to explain what he was doing and answer all of my questions. He was very neat and left everything better than he found it. He went above and beyond expectations and improved the set up of the unit at no extra charge.
Description of Work: Cleaned and tuned up the central AC unit. An Angie's list local deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Barbara V.
04/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Started out as a furnace cleaning and inspection, but the inspection revealed a problem with the heat exchanger. This is a major problem for a furnace since a leak there could cause deadly carbon monoxide gas to seep into indoor air. This was caught early due to the careful inspection by Yuri. This wasn't unexpected since the furnace is 12 years old, but certainly wasn't happy news. In future I think I'll schedule such inspections during the off season. In this car we had yo immediately repair or replace the furnace since it was still below freezing outside. Fortunately I had looked into a new system a couple of months earlier, so i already had other quotes in my hands. But, no worries, Yuri gave us a good price. Decided to upgrade to Amanna high efficiency furnace and ralso AC, Since it was the sane age. Got a rebate for going high efficiency so that took out dome of the bite. Yuri came back later the same day with the new furnace and had it installed and running by dinner time. Excellent responsiveness!! He came back a few days later with the outdoor AC unit (I wasn't in a hurry for AC I'm March). That installation was completed quickly and competently as well. Had to DSL them back about a week after the installation because the furnace was leaking water on the basement floor. Thus was simply an unglued fitting on the drain, which Yuri quickly fixed. Again, very responsive!! I rally liked Yuri and his assistant, Mike. They were very competent and professional, and didn't mind me sticking my nose in to observe, :) they patiently answered all my questions and concerns. The furnace is working fine. Remains to be seen about the AC. Until we get some hot weather, but in testing it seems to work fine. I'll come back with an update in July. I recommend Napora.
Description of Work: Installed replacement high efficiency furnace and central AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,900

Contact information

762 Maple Dr, Webster, NY 14580

http://naporaheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Appliance Repair,
Insulation,
Dryer Vent Cleaning,
Drain Pipe Installation,
Appliance Repair - Small,
General Remodeling,
Drain Cleaning,
Sewer Cleaning

FAQ

Napora Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Napora Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Napora Heating & Cooling offers free project estimates.
Yes, Napora Heating & Cooling offers eco-friendly accreditations.
Yes, Napora Heating & Cooling offers a 10% senior discount.
Yes, Napora Heating & Cooling offers emergency services.
Yes, Napora Heating & Cooling offers warranties.
Napora Heating & Cooling offers the following services: heating repairs, furnace maintenance, furnace installation/replacement; heat pump repair, heat pump maintenance, heat pump installation/replacement, air conditioner repair, air conditioner installation/replacement, air conditioner maintenance, Air duct cleaning, insulation, dryer vent cleaning, plumbing repairs, water heater repairs, water heater installation/replacement, exterior drain pipe installation, gas leak repair, drain cleaning, sewer cleaning,

Contact information

762 Maple Dr, Webster, NY 14580

http://naporaheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day