Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

Napora Heating & Cooling

Heating and Air Conditioning, Plumbing, Water Heaters,

About us

**Fast, Affordable Heating Repairs for Home & Business** Here at Napora Heating & Cooling in Rochester, our entire team is dedicated to making your experience as rewarding and affordable as possible. Whether you’re a homeowner, a property manager or the owner of a local business, there’s no room for compromise when it comes to your heating, cooling and plumbing needs. Napora is a family owned and operated HVAC company based in Webster NY, proudly serving the greater Rochester area.. Get in touch with us to learn more or schedule an appointment. **24 our emergency service available**

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

heating repairs, furnace maintenance, furnace installation/replacement; heat pump repair, heat pump maintenance, heat pump installation/replacement, air conditioner repair, air conditioner installation/replacement, air conditioner maintenance, Air duct cleaning, insulation, dryer vent cleaning, plumbing repairs, water heater repairs, water heater installation/replacement, exterior drain pipe installation, gas leak repair, drain cleaning, sewer cleaning,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.8468 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
7%
3
1%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 101-125 of 468 reviews

Christian K.
07/2017
5.0
plumbing
  + -1 more
Excellent! Individual who performed the job was right on time, very polite, and did a great job. Could not have asked for a better experience. A job well done!
Description of Work: Replaced outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Bruce H.
07/2017
4.0
heating & air conditioning/hvac
  + -1 more
Did good job cleaning outside but coils for ac inside were not accessible. 20 point inspection is misleading. It should be advertised by Angie as cleaning debris on outside unit. It had lots of leaves and had a nest near compressor so it needed cleaning.
Description of Work: Angie advertised 20 point inspection and has list of work items.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Bingchun Z.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician came in time. He did his job quickly and professionally. Also provided suggestions for air conditioner maintenance.
Description of Work: Air conditioner tune-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cindy M F.
07/2017
2.0
plumbing
  + -1 more
Didn't go well.... He made me appointment for a Friday bet 3:30-3:45, called me at 3:20 to advise he would be there in 20 mins. showed up at 4:45 looked at my toilets said he would contact me on Monday with prices for parts. I didn't hear from him on Monday, Tuesday, I finally contacted him 1st thing Wednesday morning he advised me he didn't have the numbers would call me back within 1 hr. I waited all day Wednesday and 1/2 day Thursday. He never got back to me. I felt like if he was too busy or just didn't want the job he should of told me. At that point I contacted Angie's list to advise I wasn't going to use him.
Description of Work: I needed to Kohler toilets repaired, purchased a deal that was being offered.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
2.0


Response from Napora Heating & Cooling
[member name removed] I totally screwed up and let you down. That was not the intention. I am really sorry and it was not professional of me. I must have gotten a bit busy and failed to get back to you. My apologies. If you had he repairs made, I understand.. if not I would like to make it rite by you.

Connie E.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
He is very fair priced. He is very competitive. I have went to a relative for my heating but I will still use him for plumbing.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Connie E.
07/2017
5.0
plumbing
  + -1 more
My toilet seal was leaking into the basement. His worker started it and he finished it. He is good to get out when you need him. I trust him. There is something about him. I think he is an honest young man.
Description of Work: He works on my plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Marjorie C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
The owner of Napora came out to assess the situation, sent one of his staff out that afternoon to install a quality disposal and got the whole thing done in about two hours of very steady work. His prices are in the ballpark and not one minute is wasted. We will definitely hire this company again.
Description of Work: We had to have a large clog unplugged and then a disposal installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mike C.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Went well...very punctual. Job was done fast and efficient
Description of Work: Replaced out side water faucet with a frost free faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
It went great. Much cheaper than when I had it done before (it was on special) but I was very happy with them.
Description of Work: They checked my A/C

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

TIMOTHY B.
07/2017
1.0
plumbing
  + -1 more
Plumber found that screw was loose, tightened it and it fixed problem. I have not seen a refund of any amount and this means I paid 129.00 for a screw tightened?
Description of Work: Frost free hose bib replacement outdoors

Rating CategoryRating out of 5
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0


Catherine B.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Yuri and his guys are hard-workers who go above and beyond. Highly recommend!
Description of Work: Furnace cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Daniel B.
06/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
on-time, quick and professional. What more do you need?
Description of Work: Repaired/Replaced a couple of old faucets on the exterior of the home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Doreen D.
06/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
It was easy to schedule and they came right on time. The worker seemed to work efficiently and it was done quickly. It's one those instances when I ask myself why I waited so long to get it repaired. I had been putting up with a dripping outdoor faucet for a few years and it was replaced and ready to use in less than an hour. Everything was cleaned up so well when he was finished that I couldn't even tell he had been here. He had me try out the faucet when he was done and confirmed that it was working fine before he left. I bought this through an offer on Angie's list but would feel confident using them at "regular" pricing for future work.
Description of Work: They put in a frost-free outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Kate Y.
06/2017
5.0
plumbing, water heater repair
  + 0 more
Service and install were fantastic. Completed in less than 2 hours, and everything was perfect.
Description of Work: Replacement of a hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ian D.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
The technician went through all of the obvious items inside and out that might need repair and also recharged our older air conditioning unit. It seemed to work well and should get us through the next few years. The technician was thorough and explained all that he did. Pricing ws fair and about what we expected.
Description of Work: Air conditioner tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Catherine V.
06/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Great! Very prompt and courteous service.
Description of Work: Replace outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Alan W.
06/2017
5.0
plumbing
  + -1 more
It went as well as it could. He even advised me on other potential work including adding a shop sink and a new furnace and air conditioner
Description of Work: New fixtures for hot and cold water for washer hook ups, new spout in the shower, and an external faucet for outdoors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert G.
06/2017
5.0
heating & air conditioning/hvac, plumbing, air duct cleaning
  + 1 more
Great as always, We always use Napora for our heating/cooling and plumbing needs. I wouldn't use anyone else and highly recommend them to family, friends and coworkers!
Description of Work: A/C stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James T.
06/2017
4.0
heating & air conditioning/hvac
  + -1 more
No issues with service. Had to call to schedule work.
Description of Work: AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$29

Elaine V.
06/2017
5.0
plumbing
  + -1 more
Service person was,professional, on time, polite and thorough.
Description of Work: outdoor faucet replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Frances T.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Great! Myron is an excellent young man and did a wonderful job.
Description of Work: New outdoor faucet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sheila M.
06/2017
5.0
plumbing
  + -1 more
Great job! Prompt and efficient installation.
Description of Work: Installation of outdoor faucet.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

Carolyn M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. On time, polite, friendly service. Agreed to do extra unscheduled job of installing and programming new thermostat that I had previously purchased.
Description of Work: Air conditioner maintenance and installation of thermostat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Catherine P.
06/2017
5.0
plumbing
  + -1 more
Went great. Technician was very professional, got the job done, asked if I had any questions. He used shoe covers indoors and left and area clean.
Description of Work: I had 2 leaky hose bibs replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark S.
06/2017
5.0
plumbing
  + -1 more
It went fine. Myron removed old faucet and installed new one in a little less than an hour. Works great.
Description of Work: Replacing an old kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

762 Maple Dr, Webster, NY 14580

http://naporaheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Plumbing,
Water Heaters,
Air Duct Cleaning,
Appliance Repair,
Insulation,
Dryer Vent Cleaning,
Drain Pipe Installation,
Appliance Repair - Small,
General Remodeling,
Drain Cleaning,
Sewer Cleaning

FAQ

Napora Heating & Cooling is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Napora Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Napora Heating & Cooling offers free project estimates.
Yes, Napora Heating & Cooling offers eco-friendly accreditations.
Yes, Napora Heating & Cooling offers a 10% senior discount.
Yes, Napora Heating & Cooling offers emergency services.
Yes, Napora Heating & Cooling offers warranties.
Napora Heating & Cooling offers the following services: heating repairs, furnace maintenance, furnace installation/replacement; heat pump repair, heat pump maintenance, heat pump installation/replacement, air conditioner repair, air conditioner installation/replacement, air conditioner maintenance, Air duct cleaning, insulation, dryer vent cleaning, plumbing repairs, water heater repairs, water heater installation/replacement, exterior drain pipe installation, gas leak repair, drain cleaning, sewer cleaning,

Contact information

762 Maple Dr, Webster, NY 14580

http://naporaheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day