Crossfield Heating & Air Conditioning

very well - thanks to Darrin, Rob S. and Isaac

Matt, Harry and Rob S. were all very professional. Very high quality workmanship. Thank you team.

Garrett was very professional and courteous. He was a pleasure to do business with. Also, Jackie was the customer service representative I spoke with when I made the appointment and she was a delight to work with also. The service contract is the way to go. I will use them again.

Established company and experienced team. Work was done professionally and the team were polite, helpful, and a pleasure to work with. Thanks Harry and Eric, and good luck in your new career Darrin!

I have used Crossfield Heating & Air Conditioning for many years for routine maintenance on my furnace and have always been impressed with their service and professionalism so it was an easy choice to hire them to replace my old furnace and install air conditioning. Matt, Todd, Tim and Andreas did a wonderful job! They were professional, punctual and very courteous. They explained what everything was that they installed, how to use the thermostat and left the basement clean. I highly recommend them.

They're fast. All members are excellent. Top customer service. They complete the job every time, on time, and 100% correct.

Excellent. This past winter, for the first time in my life, I signed up for a maintenance plan. When I called, needing help because the A/C had stopped working, the company sent out a technician the same day to assess the damage. The motor on my old unit had burnt out on one of the hottest days we've had this summer (6/28). Corey (sales manager) was very responsive and understanding when he came to give me the estimate, but told me I'd have to wait till 8/5 for an install. He and Jason (install manager) told me that they would try to move me up if there was a cancellation. They lived up to their word and my new unit was installed on 7/1 by Matt. Matt arrived around 8:30 (as promised), worked by himself all day, put drop cloths down so that my carpet wasn't affected and once done and explained in English what he did. I highly recommend Crossfield!!

I usually don't write reviews (can't recall the last time I've completed one) but Todd and Issac's attention to detail was very impressive. Additionally our sales person (Jordan) was very helpful and provided a quick turnaround on his competitive quote (other company has yet provide a proposal to us). The Crossfield team collectively worked together to provide us a pleasant experience. We were impressed with their knowledge professionalism and attention to detail. Most contractors over promise and under deliver but the Crossfield team exceeded our expectations on all accounts.

Very well. The tech was very knowledgable, positive and receptive to my questions with good answers. This was the first time that I used Crossfield and I don't recall any prior furnace checkups being so thorough. I bought the Comfort Plan, so I look forward to annual maintenance on a regular schedule (that I don't need to keep track of).

Very well Excellent customer service by Tiquin !!

Garrett M. was great, professional and very informative. He thoroughly explained what work he had performed and the results of his inspection. We hope we can get him in the future. Crossfield installed our furnace and has maintained it for over 10 years and we have great confidence in them and their HVAC service. Thx Dick and Donna Walkley

They were wonderful with their service.

I generally don't write reviews ( positive or negative) but this is an exception because I truly received exceptional service from the Cross field team. From the salesman Jordan to the service technicians Todd and Tim I was impressed with their knowledge professionalism and attention to detail. Most contractors over promise and under deliver but the Crossfield team exceeded my expectations on all accounts. The install quality is impeccable and I believe well above anything you’ll find with other local contractors.

This past winter I had furnace issue and what a fantastic response I got from Garrett at Crossfield Heating. I signed up for the annual maintenance agreement for both the furnace and air conditioner. Once again Garret did an amazing job not only cleaning and maintaining my AC unit but was able to answer every question I had. He was completely honest and transparent in helping me understand the potential issues I may have in the future as well as the costs affiliated with each. His honesty and candor was refreshing, not trying to sell me something, but helping me plan for and budget for what could come next. I will make my furnace appointment soon requesting that Garrett be the technician to complete my service. Thank you for a job well done!

Crossfield is always punctual and courteous. I have used them for years and so did my family. I recommend them to everyone!

Ti was punctual, very attentive to detail, took great care to prevent damage to my floors. He had all of the equipment he needed (donned & doffed his booties as appropriate when he needed to go to his truck & back). The detailed invoice was emailed to me @ the completion of service. Ti was very professional & answered my questions with complete explanations.

The entire team did a great job. Tim and Justin were very professional, knowledgeable, and careful to ensure any place they walked or worked was protected to keep it clean. When the job was done you wouldn't even know they were there.

Excellent workmanship, professional, Cory, Isaac, Todd, Justin and Eric were friendly, efficient, and cleaned up when job was done, wouldn't have even known they were there. Thank you Crossfield, Don't know why we waited so long to have our furnace replaced.

The installation went smoothly. Rob L and Isaac T were friendly and professional. Everything was explained well and they did a great job cleaning up afterwards also.

Excellent. The three installers, Isaac, Rob S., and Eric did a great job. Well trained and experienced individuals. Cleaned up after all work was done. Walked me through everything. I am very pleased with their install.

The installation team ( Issac, Todd, & Harry ) was great. All of the work was done in a neat and professional manner. Michael ( energy consultant/sales rep. ) did a great job explaining the various options we had to choose from and was very easy to deal with.

The workers Rob L. and Todd were very professional, on time, respectful and knowledgeable. They did an excellent job. Very polite. Hard workers. We strongly recommend them and their company.

Excellent. We have had this furnace for 10 years and no one has checked it over as extensively as your tech(Dillion). In the past it has been a quick vacuum and check of in and output temps then100 tech was out of here. I watched your tech and he was very thorough, professional and knew exactly what to do. I would recommend this company for sure.

We have had Crossfield over many times and have always been pleased with their customer service. They are very helpful and friendly.

Todd, Rob S and Harry did an excellent job.