Crossfield Heating & Air Conditioning

Crossfield came out on a service call when our heat stopped working. We decided to get a new furnace and Mark came out the following morning to go over furnace and financing options. We got a better furnace with great financing! Matt, Brian, and Will came out the same afternoon and did a clean, professional install. They worked quickly and they were all professional and friendly. We have a new furnace going into the cold months and couldn’t be happier

Brian, Mike and Todd were excellent installers. This was an old house and they worked around the issues that came up. They went over everything with me and picked up all the trash when they left.

Just had a heat pump installed to heat/cool a finished basement area. The units look and work great. Harry and Matt showed up on time, were friendly, and did great work. I'm very pleased!

This is the second time we have used Crossfield so that says a lot!! They do an amazing job and are so friendly and go out of their way to accommodate our needs. We had Tyler working in our home everyday and Tharon at times. Both young men were polite and were extremely hard workers. Some days it was in the high 80's and they were in our attic and never complained! I can't even imagine what the temp was up there. They always left our house spotless each afternoon when they left. Joe was great about answering our questions, even called me back on the weekend to help me out!! Kept us up to date on everything they were doing. Thank you guys!!!!!

Completely satisfied! I highly recommend anyone needing HVAC service to call Crossfield. From my first encounter with the estimator to having the installation crew at my home, I was totally impressed by their service and workmanship. Top notch, from beginning to end. They prepared the hallway and floors to prevent any damage while bringing in the unit and their tools and when the install was completed, everything inside and out was spotless. Mark the estimator and the crew members, Harry, Rob S. and Brian were very courteous and respectful and answered any questions I had throughout the entire process. I couldn't be more pleased with Crossfield Heating & Air Conditioning!

What a great experience with Crossfield. Purchased a new central air system. Installation was done very professionally. Brian did a great job. Brain went over everything, answered all my questions and n a very professional manner. Thank You Brian.

Excellent installation team : Brian L, Rob S, & Tim W. Efficient, careful, professional & friendly. Helped me feel at ease. Explained everything patiently and well. Left house cleaner than when they started. Even helped me set up Trane Home app on my cell phone. Submitted rebates for me to help lower price I paid. I highly recommend Crossfield and especially this install team.

We were completely satisfied and impressed by Crossfield’s level of expertise and customer service. Our installation team, Matt & Eric, were courteous and professional, even when asked to return to take a look at a couple minor issues. The customer care team was highly knowledgeable and explained the whole process. Our sales representative, Mark, was patient in answering all of our questions and/concerns and was excellent at following up with us even after the job was completed. Furthermore, the time from the initial consult to furnace installation was less than a day! We would definitely highly recommend Crossfield for heating & cooling concerns.

For many years I have used Crossfield for all of my heating and air conditioning needs. Their recent installation of a new hot water heater was done flawlessly; sales support from Mark Stevens was excellent, highly effective in communicating our options and following up with a timely proposal. Installation by Matt and Rob was efficient and extremely well done. Their front end call support is always courteous and responsive. I highly recommend the Crossfield team!

My furnace died the first week of January 2024. From my experience from previous service, I contacted Crossfield Heating & AC. Quick response time, no pressure sales and an installation crew that was prompt and thorough. Tim W. and Steve installed my new furnace and AC in 6 hours, cleaned up, reviewed the work done and took the time to answer all my questions. Great company to do business with!

I have had several problems with this company. Most recently I was charged $2,000 for work that was never performed and I can’t get anyone to call me back.

Mike, Tyler and Zach did a good job insulating our home attic and basement.

Professional and knowledgeable. Cleaned up after themselves for the most part, and everything works like it should

Our new installation went beautifully! Our team of Harry, Eric and Brian did a great job.

The installation team for our new furnace and air conditioner were all hard working and great. Rob L., Chris and Brian were professional, courtesy and efficient. They took time to explain the new system. Helped with understanding it. They kept things clean as they worked.

Central AC went down the night before the 4th of July. Prompt holiday service and got us up and running the morning of the 4th. Had needed parts in truck. Tye was great and courteous. Explained everything. Thank you

We were very pleased with the outstanding professionalism, service and timeliness of the Crossfield crew. They came at the scheduled time, were very organized with each of the technicians knowing their role in the installation, and completed the job in one day.

We have used Crossfield for years and have a great deal of confidence in the company and its employees. Mark M. has always done our semi-annual servicing on our furnace and air conditioner. We appreciate his attention to detail and helpfulness with our many questions. When we were concerned about our furnace Mark diagnosed the problem and set up a Crossfield Trane professional to walk us through the process for a new furnace and A/C unit. We are at ease now that they have been replaced and work so well. They will be our company for a long, long time!

I hired Crossfield Heating & Air Conditioning to replace my existing HVAC system. They were on time, professional, and left my home in the condition they found it. They answered all my questions about operating the new system, including where to buy replacement filters for the air handler.

Rob L and Mike S showed up on time, explained the task and features and worked efficiently to get our hot water tank installed. Great experience.

Hired Crossfield for a HVAC service checkup and then for installing a new water heater tank. Service guys (Brian and Mike) were polite, on-time, and thorough with their work! There were some minor adjustments that needed to be made with the water heater tank, but they were able to resolve everything promptly. Their customer service is also quick and reliable. Would highly recommend them!

Their response time was phenomenal. Our furnace became unreliable. We scheduled a service call and then opted for a new installation. We were able to get it done quickly. All of their employees were professional, personable and very thorough. Great job!

We had a new water heater and a new furnace installed. I cannot say enough about Crossfiled. Rob S. and Brian arrived on time and were extremely professional. I could not be happier with the work they did. I would highly recommend Crossfiled to anyone who is considering service on their home. 5 stars for the excellent service they gave us.

We've contracted Crossfield to replace the heating and air conditioning systems on two homes now. They did such a nice, professional job and we have been so happy with the Trane System they installed on our first home a few years ago that when we needed a new system on a second home this year we made sure to call Crossfield. Everyone we dealt with from the estimator, Jordan, to the installers, Rob L, Brian, and Ryan, were friendly and super knowledgeable of the job and what needed to be done. As a result, all of my questions were answered and everything was done on time - exactly as they promised. It pays to hire professionals and I would personally recommend Crossfield Heating and Air Conditioning. Jim D.

Regarding our minisplit installation done by Rob L., Erich, and Brian L.. All three were very courteous and professional. They were friendly and kindly answered all of my questions. All work was completed in a neat professional manner. Care was taken to keep the floors clean (it was a rainy/muddy day) and everything was cleaned up completely afterwards.