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Crossfield Heating & Air Conditioning

Heating and Air Conditioning, Water Heaters, Plumbing,

About us

Since 1993, the Crossfield Team has been committed to 100% customer satisfaction while providing and maintaining comfortable, energy-efficient home environments for our customers in Monroe, Wayne and Ontario Counties.To us, "100% Customer Satisfaction" aren't just words - it is the result of a customer-focused approach backed by honesty, integrity, attention-to-detail and team member training. It has led to our continuous growth, and allows Crossfield to provide a Lifetime Craftsmanship Warranty, Award winning, quality-driven and reliable products that are backed by 24-hour customer service every day of the year. Please see our Energy Auditing website for additional details: http://crossfieldhomeenergy.com/

Business highlights

31 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential and commercial installations, sales, repair of heating & a/c, tuneups, air duct cleaning, gas furnace, & energy assessment.

Services we don't offer

No Oil Heating Equipment Serviced

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.9240 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
4%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 226-240 of 240 reviews

Roy J.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Anna P.
04/2015
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
unknown
Description of Work: They installed a new hot water heater. |This is the 2nd time I have used Crossfield. I also had them install a new furnace & AC system. |I was happy with them both times. They come when expected, do the job and clean up very well after themselves. |Maybe I could find someone less expensive but I know that with Crossfield I will get professional treatment from beginning to end and that is worth it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Crossfield Heating & Air Conditioning
Thank you for your kind comments! Remember we will be here for maintenance and service when you need us too!

Mary S.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We are very happy with the job they did and the furnace we bought.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Timothy H.
12/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Crossfield removed our 40+ year old old furnace and replaced it with a new Trane furnace + humidifier + air conditioning system. They arrived on time and completed the job in ~8 hours. They removed all old equipment and cleaned up prior to leaving. The crew was friendly and helpful assisting us in getting the WiFi enabled thermostat configured and operational. We are very pleased with the unit so far and already notice an improvement in heat balance throughout our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Alex M.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: installed furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3

Joyce G.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They installed a new air handler and heat pump. Showed up on time and finished the new install by the afternoon. Have only used the unit the past few days and so far it has worked very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamie S.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Installed heater and air conditioner

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Alan F.
09/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Install new air conditioning system and humidifier.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

Larry H.
07/2014
5.0
solar panels
  + -1 more
.
Description of Work: Todd gave me a very thorough estimate of what he would do and he did it as he proposed. He replaced two power dampers in my attic solar system. He allowed me to provide the dampers and do as much of the work myself as I wanted to do which saved me several hundred dollars. He was very professional, helpful and friendly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$400

Jeanine S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I was in need of a new furnace and I was not sure who to call. I got on Angie and I saw the ratings for Crossfield and I decided to call and I am glad that I did. The salesman was so nice and gave me all the options, including a financing option and I had it paid for in 6 months. Will definately use them again. I will be in need of an air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Anna P.
04/2014
5.0
heating & air conditioning/hvac, plumbing, air duct cleaning
  + 1 more
unknown
Description of Work: I got a new furnace & AC unit. |First the salesman was very thorough and gave me all the info and then some. |After agreeing to use them I had my pick of convenient install dates. |Took a little less than a full 8 hour day to do it all. Workers were courteous, helpful, knowledgeable and showed me the things I would need to know after the install. |It was one of the COLDEST winter days and still the man who did the outside AC unit would not stop. I was willing to let them come back another day to do it but they said no and did it all - and with humor and a smile. |Subsequent contacts to either salesman or office for a question were handled very quickly. |I gave price a B because one, I always feel that maybe I can get it cheaper and 2 it is not something I purchase every so often that I can really compare if I got a good price. But I do know that Crossfield, if even a little more expensive has the best warranty out there. |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,500

Susan B.
02/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Dennis S.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

arthur G.
01/2013
5.0
heating & air conditioning/hvac
  + -1 more
the work was done well
Description of Work: heating and hot water system replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

David B.
11/2012
5.0
heating & air conditioning/hvac
  + -1 more
See above
Description of Work: Routine furnace cleaning which was done to my satisfaction. While this review is pinned to a particular date my opinion of Crossfield Heating is formed over many years of solid service. I have used other contractors and they are generally competent - but sometimes lack the end-to end good performance from the person who answers the phone to the technicians who do the work. Little courtesies such as wearing shoe booties and thoroughly cleaning up the work area make a difference in my book. They may not be the least expensive (and by no means are high priced - I comparison shop from time to time) but the old adage 'you get what you pay for' applies here.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Contact information

44 Donovan St, Webster, NY 14580

http://www.crossfieldheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Plumbing,
Energy Efficiency Auditing,
Insulation

FAQ

Crossfield Heating & Air Conditioning is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Crossfield Heating & Air Conditioning accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Crossfield Heating & Air Conditioning offers free project estimates.
Yes, Crossfield Heating & Air Conditioning offers eco-friendly accreditations.
Yes, Crossfield Heating & Air Conditioning offers a 5% senior discount.
Yes, Crossfield Heating & Air Conditioning offers emergency services.
Yes, Crossfield Heating & Air Conditioning offers warranties.
Crossfield Heating & Air Conditioning offers the following services: Residential and commercial installations, sales, repair of heating & a/c, tuneups, air duct cleaning, gas furnace, & energy assessment.
No Oil Heating Equipment Serviced

Contact information

44 Donovan St, Webster, NY 14580

http://www.crossfieldheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day