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Greene Overhead Door

Garage Doors, Doors, Siding

About us

COVID-19 NOTICE Greene Overhead Door remains *OPEN* for emergency services during the COVID-19 crisis! If you have a broken garage door in need of urgent repair, call us. We are still available to help. For your safety (and ours), all of our technicians are taking extra precautions and using protective equipment, including masks and sanitizing wipes. In return, we ask our customers to maintain a safe distance (at least six feet away) during service calls. We’re all in this together! For a quick response to an emergency door repair need, perhaps your car is stuck in the garage, press the "Message Provider" button, and send us your contact information.For more than 15 years, Greene Overhead Door has been sprucing up Albany by repairing and installing quality overhead doors. From garage door spring installation to garage door panel repair, Greene Overhead Door is the name to trust for all your garage door repair and installation needs.

Business highlights

27 years of trusted experience
Emergency Services Offered

Services we offer

Specialists in emergency repair. Multiple dispatch locations throughout the capital district, we are close to you.

Services we don't offer

n/a

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

0%

Emergency Services
Yes


Accepted payment methods

Check
MasterCard
Visa

Reviews

4.9334 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 51-334 of 334 reviews

J E.
03/2017
5.0
garage doors
  + -1 more
Fantastic. Got me in same day. Very knowledgeable and professional. The technician even swept out my garage! Really? Who still provides that extra touch of service. These guys do. Will definitely use them again when the other motor gives out. Very fair price.
Description of Work: Garage Door Motor replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Giovanni N.
02/2017
5.0
garage doors
  + -1 more
It was fantastic. Price was reasonable. I would absolutely use them in the future. I liked everything. I liked their professionalism. They were very knowledgeable. It was a phenomenal experience.
Description of Work: I used Greene Overhead Door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ann T.
02/2017
5.0
garage doors
  + -1 more
Very well. I'd had Joe here for a garage door 'tune-up' special offered on Angies List 2-3 years ago & still had his card, so I emailed and then called him. It was 7:45 at night & the door wouldn't open, so I was stuck. Joe promised to be there in the AM and arrived at 7:45, got the door open so I could get my car out, and returned 45 minutes later with new springs for the double-size door. The entire job was done in about an hour and a half from his arrival. He was also helpful when I asked some questions about the motor's likely lifespan & discussed options re: replacement when needed. I was very happy that I still had his card!
Description of Work: The garage door springs had to be replaced, which meant first getting the door to open.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Greene Overhead Door
Thank you for taking the time to post a review, glad we could help. Joe

Stephen F.
01/2017
5.0
garage doors
  + -1 more
They also reviewed the other doors cables and springs and determined preventative replacement for a fair price.
Description of Work: Replace springs and cables

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rob C.
12/2016
5.0
garage doors
  + -1 more
The whole process was perfect. I called Joe around noon and the job was completed less than 24 hours later. Joe was friendly, easy to speak with, and was happy to discuss pricing and share his expertise over the phone. I wanted to confirm the pricing we spoke about, so he came out to look. He honored an extra discount because I mentioned Angie's List, and I was given a very fair price that I was comfortable with. After meeting him, I felt confident in his company’s ability to get this job done right. His technician arrived the next morning as scheduled and was friendly to my wife and children while he did his work. He was polite, clean, and it would be very difficult to even know that the work had been performed because there were no remnants or scraps left behind. The end result looks beautiful, works great, is technologically friendly (wifi enabled!), and a VERY reasonable price for any home repair. We feel silly we didn't do this a few years ago since it was a very cost effective way to improve the value of our home in literally less than a day!
Description of Work: Complete replacement of 30-year old overhead door for a 2-car garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

William Y.
12/2016
5.0
garage doors
  + -1 more
Very well. Mr. Greene was very responsive to our contact, arrived when scheduled, completed the work and all was done at a reasonable price.
Description of Work: Garage door was not functioning properly and it was due to tension spring. We wanted to have a professional deal with the potentially hazardous spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$98.44

Jonathan E.
12/2016
5.0
garage doors
  + -1 more
Fantastic, joe and his team were great to deal with. Would highly recommend to anyone. Quick to respond to all questions. A+++
Description of Work: 2 garage doors with openers

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,400

David R.
12/2016
5.0
garage doors
  + -1 more
Came over the day after my initial call and fixed it right up, including reinstalling the entire track of the spring in one door's case (unexpected). Punctual, easy, professional -- no nonsense. Will totally hire again when doors need total replacement. Feel like this short review doesn't do them justice for the quality of work done.
Description of Work: Just had a couple of old doors that had pulleys and springs wearing out and one spring totally broken.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

Leo F.
08/2016
5.0
garage doors
  + -1 more
Joe was pleasant to work with during the initial site visit and over the phone during the ordering process. He is very knowledgeable and is a "straight shooter". The correct door was ordered, and he even provides a customized graphic of what it will look like on your house. While Joe did not do the installation himself, one of his technicians did, it came out great. They were very professional, knew what they were doing, and did a high quality installation. The door operates smoothly, it is very quiet, and sealed correctly. This is an above average installation.
Description of Work: Garage door and opener replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Phyllis W.
07/2016
5.0
garage doors
  + -1 more
Great service... From quick response and scheduling to friendly efficient service. Joe and Jeff had great cosumer service - would highly recommend. Thank you
Description of Work: Spring replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Kathryn C.
06/2016
5.0
garage doors
  + -1 more
Great! I called on Saturday afternoon and received a return call in minutes! Joe Greene was at my house an hour or so later, got my door open, and said he would send Jeff Monday to replace the opener. I arrived home from work Monday to find my new opener, keypad and two remotes - all operating perfectly. This is my second experience with Joe Greene and his company and it is by far one of the best customer service experiences I have eve had! Really excellent! Thank you!!
Description of Work: Replacement of my garage door opener.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

kassie G.
06/2016
5.0
garage doors
  + -1 more
This is our second time using Greene Overhead Door for a garage door repair at our home and it won't be our last.? Both experiences have been pleasant - Joe & his staff have proved to be extremely prompt (same day service on the most recent call!), efficient and reasonable. Joe never fails to go the extra mile in terms of customer service. We appreciate that we don't have to question who to call when we have an issue and for that reason we highly recommend this company.?
Description of Work: Garage door repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Gene F.
06/2016
5.0
garage doors
  + -1 more
Woke up Sunday morning to find out the garage door spring was broken, and I had two cars trapped in the garage. I was able to get two other guys over to open the door manually and get the cars out--emergency avoided. I called Joe Greene that morning and he answered the phone---not an answering machine but a real human. i explained the situation and he said he could send someone over the next day. Jeff, a technician, showed up before noon on Monday and had the door repaired in less than an hour. He was personable, courteous, and professional. I really appreciate Joe's concern for us and his rapid response. No question that I would use him in the future and highly recommend him to others.
Description of Work: Repaired broken garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197

Kara A.
05/2016
5.0
garage doors
  + -1 more
They were quick to respond, come out to my house and fix my garage door. It was not an emergency call, but the job was done quickly and efficiently. I would recommend Greene Overhead Door.
Description of Work: The springs were replaced on my garage door, as well as, the track was reset.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian N.
05/2016
5.0
garage doors
  + -1 more
We had an absolutely fantastic experience with Joe Greene. I couldn't recommend him more highly!!! I started my process by calling Joe for advice on my old delaminating Masonite overhead doors. He was not the least bit high pressure told me what my struggles might be to find replacement panels for the old doors but gave me the resources, who were other overhead door firms, to contact if that was the path I wanted to choose. After some investigation it was clear the smart choice were new doors. As a result I immediately gave Joe a call. Joe called me back in less than 15 minutes of my message to him, even though he was riding on I-95 heading to Florida for a week. He sent me door info that same night and a few days later had taken pictures of my garage. The very next day he emailed me pictures of my garage with a few door choices superimposed onto my garage. After we selected a few colors on the website Joe dropped off actual samples of the 3 colors we were considering. We ordered the doors and Joe indicated they had a 3 week lead time for the ones we chose. They actually came in in just 2 weeks. Joe did an absolutely GREAT job of installing them. We love our new doors and the service that we got from Joe.
Description of Work: Replacement of 2 single car width overhead doors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Michael P.
04/2016
5.0
garage doors
  + -1 more
Excellent job, Joe gave me the $100.00 discount and the took another $100.00 off because he didn't have to cart away the old door. Other estimates did not offer either. I got $200.00 and a BETTER door than the other guys. If you live in the Capital District try Joe and his crew, outstanding service.
Description of Work: new double garage door & installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Greene Overhead Door
Thank you for the opportunity and the review. Joe

Richard S.
04/2016
5.0
garage doors
  + -1 more
This went great! When the spring broke, i could not get the door open. Mr Green came Sunday evening, repaired the broken spring which allowed the door to open so we could bet cars out of the garage. The following day, a service rep came and removed/replaced the broken spring. This is outstanding service. Other firms I called did not answer their phones so I left a message. Greene had weekend hours which is simply the best.
Description of Work: Replaces 2 large operating springs on the opening mechanism

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Response from Greene Overhead Door
Thank you for the opportunity and the review.

Patrick D.
02/2016
5.0
garage doors
  + -1 more
Joe was very responsive. After I left a message to request a quote, he called back within an hour. He came to the house to provide a quote the next day, and after we decided to use his business, he was able to schedule the work for the next day. Joe was very professional and friendly, and I felt good about him standing behind the quality of his work. The worker who actually installed the doors was also very knowledgeable and professional and did a great job with the installation (for example, all wires were run straight and tacked nicely to the wall). Joe even came out to check the work as the worker finished up to ensure I was happy. I would definitely recommend Greene Overhead Door to others, and we will be using them again when we get around to changing the actual garage doors (not just the openers).
Description of Work: Installed 3 garage door openers and replaced the springs/cables/pulleys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,350

Response from Greene Overhead Door
Thank you for taking the time to write a review and thank you for your business.

Robert L.
01/2016
5.0
garage doors
  + -1 more
Discovered my garage door would not open around 9:00am and called Greene as he was rated #1 on Angies List. I got through to Joe and described my problem. He said he'd have someone over by mid-afternoon. At noon, Jeff arrived and replaced the springs and tuned up the entire system. It now works fine. I was very pleased with the prompt response and the work done.
Description of Work: Replace springs on double garage door and tuned up the rest of the door opening system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$281

patricia S.
01/2016
5.0
garage doors
  + -1 more
It went perfectly. Mr. Greeme was on top of things .... responded much sooner than other installers, installed the door very quickly and did a great job. We accidentally damaged the door a few months later and Greene's Overhead Doors came ASAP to fix it. This guy knows how to run a business and he provides awesome customer service.
Description of Work: Installed new garage door

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

patricia S.
01/2016
5.0
garage doors
  + -1 more
Joe and his crew do an outstanding job.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Clyde S.
01/2016
5.0
garage doors
  + -1 more
Technician provided excellent service at a fair price.
Description of Work: Replaced Torsion Springs and preformed preventative maintenance on all garage door components.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Greene Overhead Door
Thank you for choosing Greene Overhead Door for your service need.

Lance S.
01/2016
5.0
garage doors
  + -1 more
Green Overhead Doors installed a new garage door and opener in our home. Joe Green did a great job of assessing our needs and providing options/recommendations. We got 2 other estimates and they were all in the same ballpark, but Joe Green seemed the most knowledgeable. The door installation went well and everything works as advertised (even the WIFI connection to the door). The door looks great, and the installers were professional and punctual. My only complaint was that we ordered the door in mid-October and were told 3-6 weeks. There was a delay in getting the doors from the manufacturer, so the time from payment to installation actually took 12 weeks. However, Joe responded to all of my emails during that time. Overall I would recommend Green Overhead Doors.
Description of Work: Installed a new garage door and opener

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$2,500

Response from Greene Overhead Door
Thank you for your confidence in my company and taking the time to post a review.

Thomas K.
01/2016
5.0
garage doors
  + -1 more
After discovering the garage door was stuck down on New Year's Day due to the torsion spring breaking I decided to call Greene Overhead Door based on their Angie's List rating.I left a message on the answering machine and was pleasantly surprised when Joe Greene actually called back within minutes.He apologized for being unavailable the following day which was Saturday for which he was booked solid.We scheduled the service for Monday at 10AM. His service tech Jeff arrived promptly and went to work and had the spring changed out in about a half hour.He then checked and lubricated the entire door assembly.No more squeak when the door goes up! I am very pleased with this company and will use them for all my future servicing and replacement needs.
Description of Work: Replaced broken garage door spring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$197.95

Response from Greene Overhead Door
[Member Name Removed] Thank you for taking the time to post a review. I hope to here from you in the future for any garage Joe door needs.

Andrew B.
12/2015
5.0
garage doors
  + -1 more
Joe Green and his team did a truly outstanding job. On time, clean, diligent and professional they did the whole job in a day with hardly a break. The new doors are huge improvement and after one month of use we have not had an issue. I would heartily recommend Green Overhead Door - every home improvement company should be run this well!
Description of Work: Installed 3 new insulated garage doors with carriage door design and grid window at the top. Also installed one new garage door opener. Removed all existing doors and packaging.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,980

Response from Greene Overhead Door
Thank you for the review.

Contact information

711 Hudson River Rd, Waterford, NY 12188

http://overhead-garage-doors.albany-biz.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 12:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Garage Doors,
Doors,
Siding

FAQ

Greene Overhead Door is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 9:00 PM

Saturday: 7:00 AM - 12:00 PM

Greene Overhead Door accepts the following forms of payment: Check,MasterCard,Visa
Yes, Greene Overhead Door offers free project estimates.
Yes, Greene Overhead Door offers eco-friendly accreditations.
Yes, Greene Overhead Door offers a 0% senior discount.
Yes, Greene Overhead Door offers emergency services.
Yes, Greene Overhead Door offers warranties.
Greene Overhead Door offers the following services: Specialists in emergency repair. Multiple dispatch locations throughout the capital district, we are close to you.
n/a

Contact information

711 Hudson River Rd, Waterford, NY 12188

http://overhead-garage-doors.albany-biz.com/

Service hours

Sunday:
Closed
Monday:
7:00 AM - 9:00 PM
Tuesday:
7:00 AM - 9:00 PM
Wednesday:
7:00 AM - 9:00 PM
Thursday:
7:00 AM - 9:00 PM
Friday:
7:00 AM - 9:00 PM
Saturday:
7:00 AM - 12:00 PM