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Kiefer-Randall Construction & Remodeling LLC
Electrical for Home Addition or Remodel - Install, Electrical for Home Addition, Electrical Wiring or Panel Upgrade,
About us
Co-owners Tim Kiefer and Jim Randall bring over 38 years of experience in the building and remodeling business as owners, foremen, production manager, estimating and sales, and design and administrative positions. Let us bring our experience, knowledge, multi-year award winning craftsmanship and professionalism into your home as construction company owners and staff that pride ourselves on integrity, treating your home or place of business as if it were our own. Our goal: Raving Fans! Winner of the Binghamton Press and Sun Bulletin's Reader's Choice Award for Best Home Improvement Contractor for 2016. Follow us on Facebook! Additional phone - (607) 321-1631.
Business highlights
16 years of experience
Services we offer
& Tile Flooring Installation., Additions, Barns, Basement Remodeling, Decks, Kitchen & Bathroom Remodeling, Outbuildings, Porch Restorations, Siding, Sunspaces, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.8105 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 84% | ||
| 10% | ||
| 6% | ||
| 0% | ||
| 1% |
Showing 51-75 of 105 reviews
Charles J.
Sep 2014
They did a nice job. They were very conscientious, continued to check up on everything, and communicated very well. I would definitely use them again.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you for your business and the opportunity to give you a great looking maintenance free decking and railings! It was a pleasure to serve you!"
Kathryn K.
Aug 2014
Kiefer-Randall did an outstanding job with our addition. They set up a great team that stayed with us throughout the effort, and kept us informed. The team lead let us know if there were any issues, and also gave us some great suggestions. The manager worked with us to keep costs down, including allowing us to purchase significant items ourselves in order to avoid additional pass-through costs. The quality of their work was excellent - We couldn't be happier with the results!
Response from Kiefer-Randall Construction & Remodeling LLC
"It was our pleasure to build your master suite addition with the killer view of the river valley below! Thank you so much for your business and trust!"
Sid F.
Aug 2014
I used Angie?s List as well as other available resources to research and pick a builder to do a sizable building addition to my existing residential building. Many did not qualify; of the two that did, one took four weeks for an oral estimate; it was almost as much as what I had originally paid for the house 10 years ago! The only well qualified and within the budget contractor was Kiefer-Randall Construction & Remodeling. From the conception phase to design and implementation of the project, Kiefer-Randall always delivered; co-owner of the company, Jim Randall?s customer relations remained at a professional level throughout the project; whether providing expedited answers to any and all inquiries or filing required "code" paperwork or attending "variance" hearings, Jim has always been supportive. During the construction phase some issues had to be Verified In Field (according to the architect) thus resulting in change order submissions; Kiefer-Randall was both receptive and responsive to any such changes. All changes dealing with code compliance were swiftly implemented by the Project Manager and Craftsman. The quality of the job speaks for itself; being a handyman myself, I approved every stage of the construction as it progressed! The overall pricing was also fair. Kudos on a job well done!!!
Response from Kiefer-Randall Construction & Remodeling LLC
"We enjoyed doing your project and gaining you as a friend as well! Thank you!"
TAMMY G.
Jul 2014
I was promised that the kitchen would be done prior to me leaving for a few weeks for work. I did not want my mom to take care of my kids while under construction. Well do to one excuse to another it was not done. I was angry and was getting mad with the middle ma, then one of the owners grabbed the phone and was yelling at me when He had never met me nor dii he take the time to see why I was mad. I felt like I had no control on what was happening to my kitchen afraid they wouldn't finish the job.
I couldn't wait for this job to be done and I felt the workers just cut corners to get the job done. I noticed a long thin crack in my new cupboard when I went to input the shelf in, nicks in the sheetrock (not nail holes that I was to fill) when I mentioned it I was told how to patch it.. I also paid all this money for a contractor/designed and when I was done I only have ONE drawer in my kitchen. My fault I was excited about al the new things going in like dishwasher that I didn't pay attention for what I was removing. But I could have made room for drawers in original plans if noticed by professional designer. I was ready for them to be out of my house. Overall you look at my kitchen it looks a lot better. But paid way too much for the service I got and work done on house.
Ellen B.
Jun 2014
That went well. They did a good job. They were timely and they cleaned up after themselves. I don't remember what they charged but it was fair.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you! Please call on us again for your home improvement needs!"
Anna D.
Jun 2014
We contracted a full kitchen remodel with Kiefer-Randall and were thrilled with the entire process. They removed an island, raised a section of ceiling, added a wall and new door frame, installed several doors, rotated a closet, installed new cabinetry, added in custom shelving, installed electric outlets, installed new lighting, shortened an inset shelving box, offered timely and good advice, and did it all with a smile. I cannot speak too highly of the crew that was sent to my home each day. The crew did not rotate so I became comfortable with the staff in my home. Their work and demeanor was constantly professional. They took pride in their work and took care of our kitchen every evening by sweeping and keeping the work zone cleaned. It helped our home feel livable throughout the process. This is a company that hires quality staff who cares about the details of your home. So many little touches went in to this project, and I'm so thankful for the care the crew took to keep me in the loop throughout. This was our first major home renovation, and because we have heard so many horror stories, we braced ourselves for several months of frustration. Even with change orders though, the crew finished up on time and the process was next to painless. The worst part was having to wash dishes in the bathtub.
Response from Kiefer-Randall Construction & Remodeling LLC
"Fabulous! We look forward to an opportunity to get some photos of the kitchen we you get settled. Your review makes our day! Thanks again for your business!"
Sewng C.
May 2014
They were average. They showed up and did some work. I had a problem so I called them back, they came back and they fixed it. I'm having the same problem now.
Response from Kiefer-Randall Construction & Remodeling LLC
"We are sorry to hear this and will contact you. Pre-existing water leaks can be problematic to cure and the location of the existing crack in the concrete foundation wall had been repaired by others to no avail before we were called."
Andy C.
Apr 2014
The work went very well. Initially there was some difficulty in fitting the door. However, the crew & crew supervisor quickly arrived at a means to overcome the problem. There was a minimum disruption to the office routine and the noise level was not too loud. After the installation was complete the crew completely cleaned the work area and removed all debris.
We have several other projects in mind and will again call on Kiefer - Randall to perform the work
We have several other projects in mind and will again call on Kiefer - Randall to perform the work
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you! We are glad we could serve you and look forward to working with you again!"
Jacqueline H.
Apr 2014
We could not be happier with this company. They were up front, went over the contract line by line. The staff who came to do the work were kind, knowledgeable, knew what they were doing.
They came out and got up on the roof to find the problem. Within five minutes, they could see the problem.
They came to fix the flashing. Needed to take off part of the roof and the siding in order to place one continuous piece of flashing.
They went up and around the dormer . We were told that he put other materials on, so this would not happen again.
We will be hiring Kiefer & Randell to fix the inside, when we can. I would give their name to anyone who wants good work done.
They came out and got up on the roof to find the problem. Within five minutes, they could see the problem.
They came to fix the flashing. Needed to take off part of the roof and the siding in order to place one continuous piece of flashing.
They went up and around the dormer . We were told that he put other materials on, so this would not happen again.
We will be hiring Kiefer & Randell to fix the inside, when we can. I would give their name to anyone who wants good work done.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you! We were glad to help with your problem and look forward to working with you again!"
Barbara M.
Mar 2014
One of the co-owners, Jim Randall, did a marvelous job with the computer layout of the remodeling of the kitchen, which was the first project. Although they had a labor issue which delayed the initial start of the work, they were excellent at keeping me informed as to the new start-up date. The on-site team was excellent at answering my questions, advising me when I was thinking of future changes, and cleaning up at the end of each day. I would love to clone Joe so I could have a handyman around for all projects I come up with...this guy can do everything!! I was so pleased with the kitchen results that I added two more projects: finishing the basement, which was bare concrete, and adding a concrete driveway and extending the roof to include an attached carport. The basement now includes insulation, paneling, and a drop ceiling and the work resulted in a family room, laundry area, and lots of storage space. Joe did a fantastic job with hanging garment bags. The carport is a dream...it blends in so well with the original structure it appears to have been there always. I've already had several compliments on it from neighbors and family. I am so pleased with the results!! I would definitely recommend the K-R team!
Response from Kiefer-Randall Construction & Remodeling LLC
"It has been an absolute joy to work on your project with you! Thank you so much!"
Jean D.
Mar 2014
Contract was finally ironed out and signed in August and work began in November. I custom designed the porch posts to be used and was told there would be 7 posts and only 6 posts were used. These posts were not cheap, 390 dollars each. I primed and painted the posts only to have them tossed around and now they will have to be sanded and redone in many places. One spot can not be repaired because the posts are round and there is now a flat spot on the turning. Anyway, the job went fairly smooth. I must say I have never used a contractor so I have nothing to compare this experience to
Response from Kiefer-Randall Construction & Remodeling LLC
"First and foremost, thank you for your business and the trust you placed in our company to do the work on your home. We took photos of the home prior to the start of the work as you wanted the porch restored to nearly the original specifications and you also took time to draw up your own plans without asking us so we had enough to go on which was evidenced at your remark that the end product was "impressive". The work did not require drawings for the code office to proceed. Schedule delays can be frustrating and you are like everyone else in that once we decide to do a project yesterday is not soon enough. It was a particularly busy season last year for us and weather, change orders on jobs scheduled prior to yours and other vagaries can impact the timeliness of projects. We just ask that our clients be patient as we take care of the needs of others before them and then they will receive the same care. As you observed and were told however, we will stay on all of our jobs until they are complete regardless of change orders and the other delays beyond our control. You had called while I was on the way driving several states away that you wanted to special order some posts you had found online. We would much rather have more of an item particularly if it takes weeks to get here rather than run out and have to hold up things to wait. I did not have the luxury of a closer plan review at the time. A necessary change in the plans forced the non-use of one post as it would have thrown off the design and balance of the porch. We hope that some of the other considerations and things we did for you at no additional charge might have lessened the disappointment with the extra post investment. The remark about the posts being tossed about gives other readers the impression of negligence and we are holding ourselves and our employees to a higher standard and hope this was not the case but accidents can happen. Repair of the dent was offered to you at the time and you declined as we were told, but please let us know if this is not the case. Primed and white glossy painted posts will get soiled on a construction site despite our best efforts but we understood that you wanted to get the painting done while the weather was still warm enough. Finally, regarding the C in pricing and financial blow, we hope we showed willingness to work with you in order to make your particular project more affordable as you did your own demolition, bought some of the items on your own, and did some of the finish work. Please call us again, and by all means, let me know if anything might still need attention."
Pat M.
Feb 2014
It went good. Everything went good when they were doing the work here in the house.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you for your review, however, after a thorough investigation of our files we do not have a record of doing work for you. Angie's list personnel have been notified of the error. Please let us know of your next project, as we would be happy to help!"
Richard W.
Feb 2014
Contractors crew was one (1) person. Workmanship was excelleny. Materials was low end. Issue on shower door verses curtain resolved at my additional expense. Contractor showed little/no interest in any negotiation regarding issuue, A full sized shower stall was installed but supporting accessories provided were bare bones.
Harolyn P.
Feb 2014
They were very good and we were pleased. They made a room from some extra space that we have. We were satisfied and they did a good job. I had recommended them to other people already.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you so much for your business and for your recommendation of us to others!"
Judith D.
Jan 2014
It went well. They came when they said and completed the project when they planned. They were there promptly and worked hard. The workmen were pleasant and easy to work with. They were responsive to my requests. On their own time they reinforced
a flight of stairs. Their work is of excellent quality.
a flight of stairs. Their work is of excellent quality.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you so much for your feedback! We look forward to another opportunity to serve you!"
Susan K.
Nov 2013
At the initial contract signing, with Tim Kiefer, I was given a time frame when they would be able to begin the front porch rebuild. They were right on schedule and I was contacted approximately a week before and given an update when to expect the work to begin. On day one, Cody, Tony and Matt arrived discussed with me what would be taking place and the demolition began. They cleaned up each day making sure no debris(nails etc) were left behind and they would update me each day as to their progress. Despite cold weather and a couple surprises (one where they had to get a jackhammer and remove some concrete from the original construction) they were on site each day, on time and would work right along. If I had any questions or concerns they were right there to explain fully to my satisfaction each process. The men are polite, courteous and very professional; their craftsmanship is beautiful. I am extremely pleased with my new porch and have received positive remarks from neighbors, family and friends. I will definitely go to them with future projects.
Response from Kiefer-Randall Construction & Remodeling LLC
"We are extremely grateful to have you as a customer and definitely looking forward to serving you again!"
Pat M.
Nov 2013
The entire project went smoothly from the initial contract to the completion of the job.
All the Kiefer Randall personnel were honest, courteous and professional.
The salesman was prompt in giving me an estimate. The actual sale was low pressure - more of a conversation than a sales talk.
The written contract was very detailed and clear, so I knew exactly what would be done and when payments came due.
The project manager and the site foreman both kept the lines of communication open all through the project.
I always knew what was going to happen next and when I had any questions they were answered thoroughly.
Once the job started, the crew was there every day until the job was completely finished. They cleaned up the job site at the end of every work day. As an added note, Kiefer Randall's workers are completely insured. That's an important issue when homeowners have workmen on their property.
I am very happy with Kiefer Randall's excellent work and would use their services again.
All the Kiefer Randall personnel were honest, courteous and professional.
The salesman was prompt in giving me an estimate. The actual sale was low pressure - more of a conversation than a sales talk.
The written contract was very detailed and clear, so I knew exactly what would be done and when payments came due.
The project manager and the site foreman both kept the lines of communication open all through the project.
I always knew what was going to happen next and when I had any questions they were answered thoroughly.
Once the job started, the crew was there every day until the job was completely finished. They cleaned up the job site at the end of every work day. As an added note, Kiefer Randall's workers are completely insured. That's an important issue when homeowners have workmen on their property.
I am very happy with Kiefer Randall's excellent work and would use their services again.
Response from Kiefer-Randall Construction & Remodeling LLC
"Reading reviews like yours make our day! Thanks again for your business and trusting us to do the work on your home! Your color choice of siding is awesome!"
Jacques K.
Oct 2013
We selected Kiefer-Randall to remodel our kitchen and bathroom because they had an excellent rating on Angie's List. Another important factor for us was that Kiefer-Randall is a somewhat larger company and we felt that they could do the job faster than a smaller organization. With a larger company, the work can proceed at your home, while elsewhere, company personnel are cutting orders, picking up and delivering materials, and generally taking care of all the tasks that keep the project moving but which, in a smaller company, can eat away at the time available for the actual work. Once our project began, it continued on with Kiefer-Randall staff on our property every work day.
That Kiefer-Randall is a larger company turned out to be critical, at one point, when serious and extensive structural damage was
discovered under the floor and the walls of the bathroom. City inspectors became involved, requiring an architect and a putting together of many heads to come up with a solution. Kiefer-Randall performed this task well and saved us many thousands of dollars in the process. In this regard, we were continually pleased to find that the Kiefer-Randall workmen were comfortable with the challenges that our 100-year old house presents to a contractor.
We saw mention in another Kiefer-Randall review (here on Angie's List) of "Joe" and how pleased they were with his work. We also had the pleasure of having Joe do most of the remodeling for us. He is a gentleman who is also a hard worker, one who knows his business and is very careful with the details. There are many fine touches that he provided on this job; and his tile work is just beautiful. Given the quality of this company, we are certain that all Kiefer-Randall employees are equally competent; we just happened to have Joe and he was a pleasure to have on our property.
We saw some reviews on Angie's List that gave Kiefer-Randall a "B" rating on price. We didn't find that to be true. While Kiefer-Randall was not the low bidder on our project, we already have plenty of horror stories from contractors who sold us their services based on price. We did not want to go through that again. We wanted this project to be done well, in a timely manner, and without hassles. We consider what we paid to Kiefer-Randall to be a fair price and money well spent. They listened to everything we said and then made sure we got what we asked for. As for concerns that arose during the project, all were addressed immediately and to our complete satisfaction. Kiefer-Randall is a solid "A" company. We would not have wanted to pay for less.
That Kiefer-Randall is a larger company turned out to be critical, at one point, when serious and extensive structural damage was
discovered under the floor and the walls of the bathroom. City inspectors became involved, requiring an architect and a putting together of many heads to come up with a solution. Kiefer-Randall performed this task well and saved us many thousands of dollars in the process. In this regard, we were continually pleased to find that the Kiefer-Randall workmen were comfortable with the challenges that our 100-year old house presents to a contractor.
We saw mention in another Kiefer-Randall review (here on Angie's List) of "Joe" and how pleased they were with his work. We also had the pleasure of having Joe do most of the remodeling for us. He is a gentleman who is also a hard worker, one who knows his business and is very careful with the details. There are many fine touches that he provided on this job; and his tile work is just beautiful. Given the quality of this company, we are certain that all Kiefer-Randall employees are equally competent; we just happened to have Joe and he was a pleasure to have on our property.
We saw some reviews on Angie's List that gave Kiefer-Randall a "B" rating on price. We didn't find that to be true. While Kiefer-Randall was not the low bidder on our project, we already have plenty of horror stories from contractors who sold us their services based on price. We did not want to go through that again. We wanted this project to be done well, in a timely manner, and without hassles. We consider what we paid to Kiefer-Randall to be a fair price and money well spent. They listened to everything we said and then made sure we got what we asked for. As for concerns that arose during the project, all were addressed immediately and to our complete satisfaction. Kiefer-Randall is a solid "A" company. We would not have wanted to pay for less.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you for one of our nicest reviews to date. It has been a pleasure working with you and getting to know you as friends!"
Robert M.
Oct 2013
They showed me what I wanted. They tidied up and cleaned up the mess that they made. I chose them over other companies because of the Angie's List ratings. I was happy with the service, and everything looks just exactly as I wanted it.
Response from Kiefer-Randall Construction & Remodeling LLC
"We appreciate your review and have hopes it will make for a quick sale of your home!"
Charles R.
Sep 2013
Every thing went smoothly.
There was an issue with the ceiling tile glue not holding, but Jim was prompt in addressing the issue and fixing the problem (which really was no one's 'fault'). The skylight is not leaking and all the work was done professionally and courteously. The company was on the high end of the estimates we received, but then you tend to get what you pay for: It was definitely worth it to have it done properly. Additionally, the company stands by their work and fixes all issues if any arise.
We would use them again and recommend the company to others. I 'liked' the company on Facebook, which is not something I normally do for ANY company, but; they are a local and independent small business who do quality work. Moreover, Jim takes the time to develop a relationship with his customers: Something unheard of in the world of mega-corporations and box-store chains.
There was an issue with the ceiling tile glue not holding, but Jim was prompt in addressing the issue and fixing the problem (which really was no one's 'fault'). The skylight is not leaking and all the work was done professionally and courteously. The company was on the high end of the estimates we received, but then you tend to get what you pay for: It was definitely worth it to have it done properly. Additionally, the company stands by their work and fixes all issues if any arise.
We would use them again and recommend the company to others. I 'liked' the company on Facebook, which is not something I normally do for ANY company, but; they are a local and independent small business who do quality work. Moreover, Jim takes the time to develop a relationship with his customers: Something unheard of in the world of mega-corporations and box-store chains.
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you for your nice review and kind words. We also appreciate your friendship!"
Heather L.
Aug 2013
They're very friendly, easy to work with, very timely and punctual in getting back to us. We have a really limited budget and they were still willing to meet with us and go through everything to work it out and do everything what needed to be done. They did some works for my parents, and their quality was excellent.
Response from Kiefer-Randall Construction & Remodeling LLC
"We particularly enjoyed working with you on your project! Thank you!!"
Susan K.
Aug 2013
The job went extremely well and I'm very impressed. They graciously added me to their already booked schedule sensing my fear that I had waited too long to have the steps taken care of. Cody was the contact man on the job and kept me informed of the start date and any other details and Tony was at my property first thing in the morning to get things done. They ran in to some difficulty when it was found that one side of the porch was lower but they quickly adapted and got everything level. The process only took one day from start to finish including cleanup and removal of the old steps. Everyone was so personable and kind; I would definitely like to have them return to do further work on my property.
Response from Kiefer-Randall Construction & Remodeling LLC
"We look forward to another invitation to look at further work you may have. Many thanks!"
EDWIN L.
Aug 2013
Their work was excellent - very professional. They pointed out where all the problems were - I agreed with their findings - would certainly hire them again for any future work I may need done.
Response from Kiefer-Randall Construction & Remodeling LLC
"We would love another opportunity to do work for you. Thank you!"
Louis L.
Jul 2013
I can't say enough about this company and the terrific people they employ. I'm am so satisfied, that I am actually writing this "review" BEFORE they are finished with the project. They are punctual, polite, and really do care about doing the job to exceed the customer's satisfaction.
I heartily endorse this company!
I heartily endorse this company!
Response from Kiefer-Randall Construction & Remodeling LLC
"Thank you for your kind words and wonderful endorsement!"
Richard M.
Jun 2013
We have a multi-story older home situated on a somewhat steep street. On the lower rear corner of the house, the foundation is largely exposed but faced with stucco. A problem downspout at the lower rear corner resulted in water/freeze damage to the stucco and erosion to some of the old foundation blocks. We contacted Kiefer-Randall in the fall of 2012 and arranged a contract that would extend work through the end of June, 2013, since winter was rapidly approaching. Jim Randall was timely in responding to our call for help and throughout the process. He arranged to have the troublesome downspout replaced and had the damaged corner covered and protected during the winter months. In the spring we negotiated a change order to our contract, based on the workman's discovery that additional work would be necessary to repair the eroded foundation. The work was done in a timely manner before our contract due date and the quality of the work was excellent. Their unhesitating and prompt communication throughout the process was a tremendous plus.
Response from Kiefer-Randall Construction & Remodeling LLC
"It was a pleasure serving you!"
Licensing
State Contractor License Requirements
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FAQ
Kiefer-Randall Construction & Remodeling LLC is currently rated 4.8 overall out of 5.
Kiefer-Randall Construction & Remodeling LLC accepts the following forms of payment: CreditCard
Yes, Kiefer-Randall Construction & Remodeling LLC offers free project estimates.
No, Kiefer-Randall Construction & Remodeling LLC does not offer eco-friendly accreditations.
No, Kiefer-Randall Construction & Remodeling LLC does not offer a senior discount.
No, Kiefer-Randall Construction & Remodeling LLC does not offer emergency services.
No, Kiefer-Randall Construction & Remodeling LLC does not offer warranties.