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"Very good so far"

"This my second time using them because they are consistently great. They made my old house new again. Chris and his team were extremely professional and great at what they do."

"Joe is very experienced and very professional to replace my well pump, bring up the well cap to above ground level and installed house water filter. He discussed the job in detail and gave a fair quote. He came on time and did the job at high quality. He cleaned up everything before he finish. He took the 5% Angies list coupon as well. Will use him again and highly recommended if you need well pump service!"

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Charles was fantastic. Would recommend!"

"I decided to go with Cassidy because out of the 4-5 different companies I contacted, they were the first to respond in a timely manner and their dispatch fee was affordable ($79 vs >$100). The actual service they provided went well. They were on time, finished the whole project within a couple hours and were professional. However, I did remove a star from my rating because they do overprice everything. I was able to cut down my total cost by >$300 by just buying my own supplies (ex: water faucet, basket strainer, faucet aerator, etc.). They were going to charge me $125 for something I was able to get for $4 and fix on my own, which I thought was ridiculous. Overall, I would recommend because they made the whole process go smoothly but I would just be aware of their pricing and make sure they don't trip you off."

"CL Home Improvement did an excellent job on our bathroom. They gave great advice throughout the project, and the quote was affordable. They were so cordial -- knowing it was our only full bath, they worked quickly so we could get our kids in a tub again! This was much appreciated. The bathroom came out better than we even expected. I would redo my bathroom again with them in a heartbeat ... but I don't think we'll have to for a long time!!"

"Gustavo and his team were phenomenal. The scope of the project evolved a lot after starting yet Gustavo was extremely fair with the pricing and tried his best to stick to the original timeline. His ethics are unmatched and did not deviate at all from his original quote for the initial job. From the day he started, you could tell Gustavo's primary objective was to ensure 100% satisfaction when it comes to quality and value. There was a fair amount of structural work such as removing a load bearing wall and replacing it with a complicated support beam. The final result looked like the house was originally built like this. So from the structural elements all the way down to the bathroom tile grouting everything was done with expert precision. Was also amazed to see how tidy his crew kept the house and cleaned up every single day and didn't damage a thing during the 6m renovation. He even helped out with minor things around the house outside of the renovation project which he did with full care. Couldn't recommend Gustavo and his team more. Can never go wrong hiring a great person who gives 100% to deliver."

"I can’t say enough good things about Procyon. When a sudden flood in my basement occurred, their team responded with urgency and professionalism, arriving promptly and fully prepared. They quickly assessed the situation and got to work immediately. They ensured that every bit of moisture was taken care of, preventing any future mold or structural issues. I was especially impressed by their attention to detail. They didn’t just focus on removing the water, they also followed through with thorough drying, disinfecting, and post-remediation inspections to ensure my basement was safe and sound. They communicated with me every step of the way, which gave me peace of mind throughout the entire process. Thanks to their efforts, what could have been a disaster turned into a manageable situation. I highly recommend Procyon for anyone in need of reliable and effective remediation services. Their dedication, expertise, and customer care were second to none."