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Tri-Phase Electric & A V Inc

Electrical, Lighting

About us

Tri-Phase Electric & AV is a full service electrical design, service and installation company. We provide "turn-key" electrical and audio visual services in residential and commercial facilities. Our experience and expertise covers a full range of electrical installations including, but not limited to, the installation of line voltage, fiber optic, data/telecom, distributed audio/video systems, home automation, power saving devices and solar equipment. Follow us on Facebook!! www.facebook.com/tphaseelectric

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Service Upgrades, Ceiling Fans, Exhaust Fans, Renovations, Additions, Generators and battery backup systems, Landscape Lighting, Network, Telephone and TV/Cable Wiring, Flat Screen TV installations, Installing Outlets, New Ceiling Fan, Fiber Optic Installation, Complex Data Wiring, Residential Backup Power Options

Services we don't offer

..

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 76-100 of 146 reviews

Stephen C.
05/2017
5.0
electrician
  + -1 more
Both units were found to have defective transmitters so, unfortunately, they don't work. But he thoroughly tested everything to ensure the problem was with the units and not with the electrical setup.
Description of Work: Installation of two ceiling fan/light kits

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Tony H.
05/2017
5.0
electrician
  + -1 more
Excellent and professional company. Also gave me advice on other electrical work for possible upcoming projects.
Description of Work: Had exterior post lamp fixture changed out and one motion sensor exterior light changed out Changed with out any problems. Marco was extremely pleasant to deal with and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

martin B.
05/2017
5.0
electrician
  + -1 more
Excellent Technician knew what had to be tested and he did it well.
Description of Work: I needed to have the electric outlets checked out. The technician was excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$144

Kathleen H.
05/2017
5.0
electrician
  + -1 more
Mark not only accommodated my request based on the nature of my call, he actually made arrangements to come one whole week earlier than I had expected. This was an unbelievably nice thing for someone to have done. It is rare that I have come across someone that was as kind, prompt and professional. He was very communicative, also rare, and actually arrived on time as promised. I will without doubt be using Tri-Phase Electric again when the need arises and I highly recommend them.
Description of Work: I needed 2 ceiling mount light fixtures replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Francesca G.
04/2017
5.0
electrician, generator service
  + 0 more
Great service and great electricians! We had Tri-Phase Electric & A/V Inc. install a whole house generator and a new electrical panel, and we couldn’t have been more pleased with the services they provided. The technicians were on time, very polite, explained everything thoroughly, and checked and double checked every piece of equipment. We would definitely recommend them again!
Description of Work: We had a whole house generator and a new electrical panel installed in our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcia S.
04/2017
5.0
electrician, lighting, home theater design, ceiling fans, cable tv service, home automation
  + 4 more
We were so happy with the work he did. He was on top of things, he explained, before he did anything and made us aware of the cost prior to doing the work. There were no surprises.
Description of Work: We moved to a new house and had major electrical problems. We needed electrical lines run from one end of the basement to the main floor on the opposite side of the house. Our electrician did his best to minimize damage to walls and ceilings and explained everything he had to do so that we were well informed. In addition we had to move TV cables, heating registers and we had to add additional heavy duty designated lines for a refrigerator and an air conditioner system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christine P.
04/2017
5.0
electrician, lighting, home security systems, home automation
  + 2 more
He took the time to review my project list, gave me recommendations and laid out his plan from start to completion. He was prompt, courteous and extremely professional. He truly is a master electrician. I was very pleased, he went above and beyond and satisfied all my needs. I would highly recommend him and use him again for any future work
Description of Work: I hired Mark to do a variety of electrical projects in my home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

GLENN T.
04/2017
1.0
electrician
  + -1 more
After arguing with me, stating that he knew I meant that I wanted to have a fan installed, he eventually understood that I was talking about replacing the balance wheel, and not "the box", he started arguing about where my building is located, insisting that it was not where I said it was. The day after finally making an appointment with me to do the work, he emailed me to cancel the whole thing, stating that his business — an electrician — does not do that kind of work. WHAT KIND OF ELECTRICIAN DOES NOT DO ELECTRICAL WORK???
Description of Work: I needed some simple electrical work, including a repair to a ceiling fan, for which I had purchased the replacement part— the balance wheel to which the fan blades are attached.

Rating CategoryRating out of 5
responsiveness
5.0


Response from Tri-Phase Electric & A V Inc
I take my reviews and quality of customer service very seriously. I am including our email communication below, which shows a very different story than you speak of in your review. Leaving my company an F Review because I couldn’t service your need, is uncalled for. I invite everyone to read below and see the facts. Immediately after you purchasing the offer through Angie’s List, I asked questions to further clarify what service you were needing completed. I then researched your project and found that you needed internal parts of your ceiling fan replaced. For liability reasons, we don’t rebuild or repair the internal electrical components of ceiling fans. I quickly responded, apologized, and gave you direction to reach out to Angie’s List for a refund of your purchase, and the ceiling fan manufacturer for further assistance. ------------------------------------------ My first response to your purchase--Sent: On Mar 29, 2017, at 4:27 PM “Hi [Member Name Removed], Thank you for your purchase of our 1 hour labor only deal. Can you tell us what you would like serviced in your home and your availability? Best Regards, Mark DeBiase Your Reply--Sent: Wednesday, March 29, 2017 7:08:27 PM “Mark, Thanks for your quick reply. I need to have the rubber hub replaced on one of my ceiling fans. I have three fans of the same model, and bought replacement hubs for all three, but only replaced two at that time. Now the third (lesser used) fan hub needs to be replaced.” My reply—Sent: On Mar 29, 2017, at 7:33 PM “When you say rubber hub you mean the bracket that connects to the outlet box? How's April 3rd 8 am? “ Best Regards, Mark DeBiase Your reply-- Sent: Wednesday, March 29, 2017 11:19 PM “The hub is the disc that attaches to the motor’s shaft. It balances the motor and anchors the fan blades.” My reply--Sent: Friday, March 31, 2017 5:24:16 PM Please request a refund from Angie’s List. Unfortunately, after researching your service request we don't offer repair on ceiling fan internal parts. I recommend you contact the manufacturer to have their equipment serviced. Sorry for the inconvenience. Best Regards, Mark DeBiase

Julie A.
04/2017
5.0
home theater design
  + -1 more
Everything went perfectly, from the initial appointment to installation. Marco gave us a very reasonable price for the scope of work, which was much more involved than I realized. He explained everything he was going to do, gave us a timeline, and stuck to it. After the installation was complete (2 full days of work), we had trouble with getting our PlayStation to work, so he came back to our house at the end of the day and spent an additional 2 hours fixing the issue and helping us to fully understand how to work the new system. Great experience all around. Honest, fair, and extremely helpful. We will be happy to hire him again in the future.
Description of Work: We needed a tv and soundbar mounted above our fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Rachele B.
04/2017
5.0
electrician
  + -1 more
Excellent. Marco came by to assess the work and explained in detail the scope of work. He also gave us options (i.e. Sound bar). Marco knew the brand of tv and the sound output therefore suggested the sound bar. While we didn't choose that option, it was nice to know our options. He also installed the infared kit. Not only does it take time to install the tv and hook up the kit, but it takes the know-how and he has that. Marco thinks ahead and works with his team member to discuss the next steps -and at the same time is explaining to us what he's doing. This is our second time using Tri-Phase Electric and we are pleased! Thank you!
Description of Work: Install a 65" television on the wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

carol M.
04/2017
5.0
electrician
  + -1 more
Service was really good. He went above and beyond as far as suggestions in terms of improvement.
Description of Work: Electrical Service Call with 1 Hour of Labor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amanda H.
03/2017
5.0
electrician, lighting
  + 0 more
Tri-Phase Electric was very responsive and I am confident in the work. Before work was completed, issues were described to me and various solutions were presented.
Description of Work: Repair of faulty wiring and new hardware installed

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tri-Phase Electric & A V Inc
Thanks for the review!

Allan R.
03/2017
5.0
electrician, lighting
  + 0 more
Mark and his team were prompt and professional. Quick response times to both text and phone. Mark even provided some suggestions for a simpler fixes than I thought was needed. Clearly cares about what he does- refreshing.
Description of Work: Electrical and lighting for both my office building and home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Tri-Phase Electric & A V Inc
Thanks for the review!

Anthony C.
03/2017
5.0
electrician, ceiling fans
  + 0 more
Mark showed up on time for scope of work and for the actual install. He was totally professional & did the job on time. I'am totally satified with his knowledge of electricity, professionalism and straight forward approach to a job. I highly recommend mark. I will defiantly hire Mark in the future.
Description of Work: I needed 2 complete ceiling fans installed. Also, needed the electrical for the fans to be run.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tri-Phase Electric & A V Inc
[Member Name Removed], thank you for the review! It means a lot me that our company provided you a good service experience on top of your electrical installation. Welcome to the family of Tri-Phase Electric & A/V. We look forward to working with you in the future.

Karen S.
03/2017
5.0
electrician
  + -1 more
Excellent Mark was punctual and displayed a professionalism that you don't always see today! I would use this company again and would highly recommend them to my family and friends,
Description of Work: Kitchen outlets needed to be replaced,

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Tri-Phase Electric & A V Inc
Thank you [Member Name Removed] for the review!

Rebecca R.
03/2017
5.0
electrician
  + -1 more
Marc was a pleasure to work with. He was thorough and efficient and accommodated my tight schedule. I am extremely pleased with his work. I would hire him again and recommend him in the future.
Description of Work: replace and repair electrical outlets and switches

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Tri-Phase Electric & A V Inc
Thank you [Member Name Removed] for the review!

Michael Z.
02/2017
5.0
electrician, lighting, home theater design, cable tv service
  + 2 more
Problem solved quickly and professionally.
Description of Work: Telephone wiring repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Steven K.
02/2017
5.0
electrician, lighting, ceiling fans
  + 1 more
On time, very professional and efficient. Would definitely use again.
Description of Work: Put in a new outlet, ceiling fan and fixed a light.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Sam K.
01/2017
5.0
electrician, ceiling fans
  + 0 more
Awesome! Very knowledgeable and professional.
Description of Work: Ceiling fan & light fixture installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sam K.
01/2017
5.0
electrician, lighting
  + 0 more
Mark got here right on time and got right to work. He was friendly and professional and we were very pleased.
Description of Work: Previous owner installed some light fixtures and none of them worked. We weren't sure if it was faulty wiring or if their was a more serious problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laura P.
11/2016
5.0
electrician, ceiling fans
  + 0 more
Appointment went perfectly and such friendly service (so rare these days), and they were super prompt. Plan to hire them again for other electrical work.
Description of Work: Had a ceiling fan taken down and then replaced with a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Beth C.
11/2016
5.0
electrician, lighting
  + 0 more
They were very accommodating of my schedule and gave me an appointment right away. The electrician was punctual, polite and professional. He got my list done quickly. The only down side was I had to pay for a minimum of a 3 hour service charge and he was done in about an hour. I would definitely use them again though.
Description of Work: I needed a lot of little things done.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

GURKAN T.
11/2016
5.0
electrician, home theater design, home security systems, home automation
  + 2 more
Marco did a fantastic job with the utmost professionalism. He came at the specified time and date, was a pleasure to work with, answered all my questions and made me feel very comfortable. This company stands out because of the variety of services they offer including electrical and audio visual. I would definitely highly recommend them to anyone.
Description of Work: Upgrade existing home security camera system. Installed a new DVR and a Pi device, upgraded individual camera connections with the new DVR. Installed new software to connect via a smartphone. Resolved all remote connectivity problems.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Angela S.
10/2016
5.0
electrician, outdoor lighting
  + 0 more
Done quickly and very professional. I have recommended him to someone already. Marco is a very nice person to talk to
Description of Work: Installed LED Lights outdoors and adding wiring Checked outdoor deck lights

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300,000

Eleanor K.
10/2016
5.0
electrician
  + -1 more
All the jobs were completed in a timely manner. They even cleaned up.
Description of Work: WE had four electrical jobs including the addition of a new switch.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Contact information

980 Broadway Suite 334, Thornwood, NY 10594

http://www.tri-phaseelectric.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
ELC.0201671-E1
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting

FAQ

Tri-Phase Electric & A V Inc is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Tri-Phase Electric & A V Inc accepts the following forms of payment: Check
Yes, Tri-Phase Electric & A V Inc offers free project estimates.
Yes, Tri-Phase Electric & A V Inc offers eco-friendly accreditations.
No, Tri-Phase Electric & A V Inc does not offer a senior discount.
Yes, Tri-Phase Electric & A V Inc offers emergency services.
Yes, Tri-Phase Electric & A V Inc offers warranties.
Tri-Phase Electric & A V Inc offers the following services: Service Upgrades, Ceiling Fans, Exhaust Fans, Renovations, Additions, Generators and battery backup systems, Landscape Lighting, Network, Telephone and TV/Cable Wiring, Flat Screen TV installations, Installing Outlets, New Ceiling Fan, Fiber Optic Installation, Complex Data Wiring, Residential Backup Power Options
..

Contact information

980 Broadway Suite 334, Thornwood, NY 10594

http://www.tri-phaseelectric.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM