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Tri-Phase Electric & A V Inc

Electrical, Lighting

About us

Tri-Phase Electric & AV is a full service electrical design, service and installation company. We provide "turn-key" electrical and audio visual services in residential and commercial facilities. Our experience and expertise covers a full range of electrical installations including, but not limited to, the installation of line voltage, fiber optic, data/telecom, distributed audio/video systems, home automation, power saving devices and solar equipment. Follow us on Facebook!! www.facebook.com/tphaseelectric

Business highlights

25 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Service Upgrades, Ceiling Fans, Exhaust Fans, Renovations, Additions, Generators and battery backup systems, Landscape Lighting, Network, Telephone and TV/Cable Wiring, Flat Screen TV installations, Installing Outlets, New Ceiling Fan, Fiber Optic Installation, Complex Data Wiring, Residential Backup Power Options

Services we don't offer

..

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.9146 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
3%
3
3%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 101-125 of 146 reviews

James G.
09/2016
5.0
electrician, home automation
  + 0 more
Very well. Mark did a great job with the town inspectors and was able to completely rewire all of my pumps, heater and other units bring them up to code . He also installed a remote control, managed and sub contracted all of the cement work to build a new pad so the equipment could function better and be more manageable. While it was not cheap Mark did an excellent job. He finished on time with no surprises and alerted me every step of the way as to what was happening. I would highly recommend Tri Phase for any complicated electrical jobs.
Description of Work: Installed a variety of electrical equipment for pool

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,200

Response from Tri-Phase Electric & A V Inc
Thank you [Member Name Removed] for the excellent review. This means a lot to me and how I operate my company. Look forward to working with you in the future again.

michael S.
08/2016
5.0
lighting, home automation
  + 0 more
Marco installed the Lutron dimmers and also upgraded some of our older dimmers (mostly cosmetic - but it looks 110% better). Marco also made some fixes to extend our WiFi range which was pretty pathetic (or non-existant) in some far corners of the house. Everything is working perfectly - the lighting adjusts itself automatically, and the WiFi signal is strong everywhere. This is the third time we've hired Marco and I would certainly do it again, he's a pro.
Description of Work: We hired Marco to install Wireless Lighting controls. Specifically the Lutron Caseta system of lighting controls so that we could create automatic schedules for our exterior lighting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Donald M.
08/2016
3.0
electrician, lighting
  + 0 more
I paid $500 for 8 hours of electrician work under an Angie's List deal, but received 4 electrician hours and 4 hours of an inexperienced apprentice. It took them more than a total of 8 hours to install 4 recessed lights and and an extra light fixture box, so was charged $180 for the extra time. I had previously purchased the recessed fixtures and trim kits. They need to supply the wiring, boxes, and wire nuts. Their work was just fair in my opinion. They created quite a mess in the ceiling. I had to do a lot of work to patch the butchered holes they made. Marco was prompt and polite to me but treated his apprentice very poorly. He was downright nasty. I felt bad for the guy. This Angie's list deal was no bargain and I wouldn't hire these guys again.
Description of Work: Installation of recessed lights

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$780

Yen G.
08/2016
5.0
electrician, lighting
  + 0 more
Mark was very punctual. The job took two days due to some unforeseen circumstances and he did an excellent job.
Description of Work: Install outdoor lighting.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

George D.
08/2016
5.0
electrician, lighting
  + 0 more
We were very happy with the work performed the first day and had them come back for additional work on another day. They were on time, professional and very knowledgeable and experienced and the pricing was reasonable. I would highly recommend them for any type on electrical worked needed and I would be very happy to use them again in the future.
Description of Work: Tri-Phase installed dedicated electric lines in kitchen for stove, microwave and lighting and GFI outlets. Also had additional GFI electric outlets installed in the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karen F.
08/2016
5.0
electrician, lighting, home automation
  + 1 more
Tri-Phase is fantastic!! Everything was done professionally, perfectly and courteously. We couldn't be happier!!!
Description of Work: Removing and replacing three ceiling light fixtures and installing and programming Nest Protect and thermostats.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eugene D.
07/2016
5.0
electrician, lighting
  + 0 more
We thought everything went well. We purchased the 8 hours of an electrician from the specials page on Angie's List. Marco was on time, professional, and made sure the areas where he worked was clean when he was finished. He has a wealth of knowledge which is helpful as well. He completed all the work we had requested within the time we had paid for. He even waited for me to go to the store to purchase another fixture to install last minute. We are having him come back for some more work next month.
Description of Work: Three fixtures installed and two bathroom fans installed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$499

C C.
07/2016
4.0
electrician
  + -1 more
This was a $79 big deal purchase. Their price was okay. I called them back for the $499 deal and I was not happy. I called for a refund and I still have not heard anything about it. There was only one worker and he was okay. He did not do anything. He just went around and checked the outlets. I thought he was okay and then I got the $499 deal and I thought it was a bit of a scam.
Description of Work: I used Tri-Phase to check my electrical outlets and check to see when whether everything was in code.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$79

Response from Tri-Phase Electric & A V Inc
Thank you for choosing Tri-Phase Electric & A/V and we are very sorry to hear you were not completely satisfied with our services. You originally purchased a Big Deal Whole Home Electrical Inspection for $79. We then scheduled our Licensed Master Electrician to come to your home and perform the Electrical Inspection as agreed. Upon completion of the inspection, our electrician found over 12 electrical code violations and safety [Member Information Removed] that he reviewed and documented with you in detail. Soon after, we were notified by Angie’s List of your $499 Big Deal purchase for eight hours of labor. We then proceeded to schedule an appointment for the services that you purchased. We came to your home to provide you labor on your project as promised and were turned away because the additional materials to perform your project were not included in the Big Deal that you purchased. See the fine print for the $499 Big Deal below. In addition, all refunds are issued through Angie’s List. Please contact them directly for your refund. Thank you. · $499.00 for up to 8 labor-hours of electrical work (e.g. 1 electrician for 8 hours or 2 electricians for 4 hours each) · Possible projects include: installing new lighting, dimmers and switches; installing multiple interior or exterior outlets; installing new ceiling fans; changing out bathroom exhaust fans (to name a few) · If additional labor is required to complete your project additional time will be quoted at standard company rate The Fine Print Deal must be purchased through Angie's List to be eligible for discount Not valid for cash back Deal cannot be combined with other specials or offers Deal cannot be applied to current or past jobs For residential service only Appointments are to be performed during normal business hours Standard cancellation policies apply Limit 5 deals per household Deal is good for labor only; additional charges will apply for parts, permits, and materials Deal is valid for 8 consecutive hours to be used in 1 visit If additional time is required to complete your project, labor will be charged at $125 per hour for 1 electrician ($250 per hour for 2 workers) and collected separately at time of service; please inquire with service provider for details Does not include any excavation or underground installation Image may not reflect exact product/service This offer is protected by the 30 Day Refund Guarantee Fair Price Guarantee available with purchase by members (some exclusions apply) Service Quality Guarantee available with purchase by Premium and Plus members (some exclusions apply) Promotional value expires 6 months from date of purchase; paid value never expires

Cassandra D.
07/2016
5.0
electrician
  + -1 more
Mark and his team were excellent! They were on time, easy to work with and got a job that would have taken several days, done in only a few hours. Mark is extremely reliable and easy to get a hold of. We needed Con Ed to give us an appointment to officially change our main service line over, Mark handled the hassle of dealing with them and gave me updates as soon as he got them. It was such a relief to work with someone that was so on top of everything and that we could fully trust. I would highly recommend using Tri-Phase!!
Description of Work: new electrical panel, relocated the main service line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Heidrun K.
07/2016
5.0
electrician
  + -1 more
Mark, the master electrician, arrived on time, he was very pleasant and most of all, did an excellent job repairing and updating some rather old electrical equipment.
Description of Work: I originally hired Mark for an electrical inspection and eventually hired him to do some of the recommended work in my garage, attic and basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

michael S.
06/2016
5.0
electrician
  + -1 more
I purchased a whole home electrical inspection through Angie's List not really knowing what to expect, but thinking it seemed a good idea. Marco showed up and I knew immediately that he was going to be my go-to electrician. Turns out the electrical system in my house was in good shape, so repairs weren't necessary - BUT - I did set a date with Marco to complete a wish list of electrical tasks. I highly recommend calling Marco next time you need an electrician.
Description of Work: Whole house Electrical Inspection

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

ABU T.
06/2016
5.0
electrician
  + -1 more
Very professional. Checked all the electrical systems, and smoke detectors in the house for safety and working condition. Gave a detailed report on sockets missing ground, improving safety for gas boilers, and any required upgrades.
Description of Work: Electrical inspection for the entire home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Amy N.
06/2016
5.0
electrician
  + -1 more
Marco and his assistant were great! They were professional and on time and he gave us a lot of different ideas at different price points so we could choose which option worked best for us. They cleaned everything up when they were finished and I'm confident that our scary outlet problems have been fixed.
Description of Work: Added several outlets and ran power to the attic.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Lawrence S.
05/2016
5.0
electrician
  + -1 more
This is my first time using this company. So many trades people these days are horrible businessmen. Marco is the exception to the rule. He was professional, reliable, and knows his stuff. It gave me peace of mind to know I hired someone who is a master of their craft. Owner on site and in control of the job. I definitely recommend using them
Description of Work: Upgraded my grounding and fixed broken wires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

James G.
04/2016
5.0
electrician
  + -1 more
Mark was exceptionally professional returned my call right away and was on top of all of the work. The job required coordinating with Con-Edison pulling permits and making sure they were ok with the work. Mark was very good with all follow up items completed the job on time was never late and kept me updated with all of the work that happened. He had do re do a job I had performed by a terrible unqualified electrician that I did NOT find on Angie's list. I would not hesitate to use Mark again.
Description of Work: Tri-phase replaced my circuit breaker box and did other work to upgrade my circuit breaker wiring

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Isaac C.
03/2016
5.0
cable tv service, electrician, lighting, home theater design
  + 2 more
Mark and his team were prompt, courteous and performed excellent work at a very fair price. Mark also offered suggestions for future projects. I wish I had used him and Tri-Phase for previous work on my home.
Description of Work: Installed recessed lighting; installed motion sensored garage light; wall-mounted TV; hid TV wires and installed infrared sensor to pick-up remote cable box signal; installed new thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1

Alice T.
02/2016
5.0
electrician, tv sales
  + 0 more
Mark DiBiase, owner of Tri-Phase, was a pleasure to work with from start to finish. Beginning with our emergency call to him when our power failed, to the moment he handed us our certificate of compliance, the job was efficiently and quickly handled. When our fuses blew, we called in the fire department. Our next call was to Mark. He was on the scene before the fire department left and was able to allay their concerns, as well as Con Edison's, that the job would be completed quickly and to code. This happened on one of the few cold nights of this unseasonable winter. Thanks to Mark, our power was back on before evening. He was able to provide temporary fuses that gave us peace of mind, as well as electricity, for the night. Mark outlined a plan of what needed to be done to replace our aging system and give us peace of mind that our electrical usage would be safely delivered to our home. He even provided payment options so that we could handle this emergency without it short circuiting our finances. Mark also coordinated his work with Con Edison so that the project could proceed quickly. On the day of service, Mark arrived on time and kept on schedule. He introduced us to his team which included other master electricians like himself. Again, we were assured that the job was in the hands of professionals. Unfortunately, we had another emergency when our furnace pump switch failed the day before. Mark rewired the pump and replaced the switch on short notice without missing a beat. When he and his team left, our house was warm and bright and all materials had been placed neatly for garbage pick up. The work area was spotless and our main panel looked new and modern. We won't hesitate to call Mark again for additional electrical work before our next emergency and it is good to know that we can count on Tri-Phase should the need arise. We heartily recommend Mark DiBiase and Tri-Phase Electric to our neighbors for all electrical needs.
Description of Work: Tri-Phase Electric completed a new 200 amp Con Ed/Westchester Service Upgrade Package after our previous service was determined to be inadequate and below code. The company replaced the entire existing service, both interior and exterior and furnished all new equipment. They installed a new interbonding kit to establish a grounding electrode system as well. They relocated our meter outside and installed a new plywood wall and a larger size main panel. They also rewired our furnace pump and replaced it's power switch. Tri-Phase handled inspections and coordinated repair with Con Edison and the Village Board. Certificate of Compliance was provided to us at the end of the job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

GURKAN T.
01/2016
5.0
electrician, lighting, home theater design
  + 1 more
The work came out fantastic! It met every expectation from beginning to end of project including training on how to use the system. I would highly recommend this provider to anyone looking for exemplary work and honesty. It was a pleasure to work with him and his team.
Description of Work: Installed a home theater cinema with all new LED lighting in our new theater room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

LISA B.
12/2015
5.0
electrician, lighting
  + 0 more
Mark responded quickly to my message, came out and gave me an estimate. Recommended high-quality products for outdoors. Scheduled the work quickly. Recommended against doing work that wasn't worth the cost, even though it would have been a bigger job for him. Got the work done well and fast. Cleaned up after himself. A pleasure to deal with.
Description of Work: Installed seven light fixtures indoors, two security lights outdoors, rewired switches.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Alice T.
11/2015
5.0
electrician, lighting
  + 0 more
Marc was in constant contact after I bought the Angie's Deal. He guided me through purchase of the materials necessary for the jobs I'd requested and confirmed the appointment the day before as well as calling when he was on the way. Upon his arrival, Marc was respectful of my home, wearing protective booties on his work shoes. The problem he was solving had been diagnosed by another provider but Marc took the time to understand the problem and confirm the diagnosis. He explained everything he was going to do and also gave me some information about my house's wiring and how it may impact my furnace in the future. He took time to wrap the older wiring and checked the furnace was turning on before he left. Marc also repaired my rear doorbell which had been out for some time. Thanks to his guidance, I was able to get the right equipment and Marc made quick work of replacing this old bell without any damage to my door. All in all, I was very happy with the work Marc did as well as the way he did it. I fully recommend Tri-Phase Electric and Marco DeBiase!
Description of Work: Removed and replaced disconnect switch/toggle for furnace and replaced rear entrance door bell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Amy N.
11/2015
5.0
electrician, lighting
  + 0 more
I purchased an Angie's List deal. He responded to my request very quickly, and set-up an appointment. He showed-up on time, was friendly and knowledgeable and was able to install the new fixtures into our old house. It was expensive, but lower than some of the other quotes we received for the same work. Electric work is just plain expensive, but Marco seems to be very fair in his pricing. He's coming back in a few days to finish the job as we need to have a piece of the ceiling patched before he can finish.
Description of Work: Installed two new light fixtures into our old house and checked the wiring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

ashutosh S.
11/2015
5.0
electrician, outdoor lighting, lighting
  + 1 more
Besides replacing fixtures, Mark also made sure they are adjusted/programmed and working as expected. He waited for timer to turn on/off at intervals. He is a professional, and I feel confident it was done right. Will definitely use him again.
Description of Work: Replaced outdoor security lights with new LED. Replaced indoor light switches with motion sensor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Jessica L.
11/2015
1.0
home theater design
  + -1 more
I just called this guy up for potential work in the area and he was a complete jerk.. When I asked for his email address he said " what, its not on the Angies list page?" and then accused me of being a telemarketer!!!!! Yeah, a telemarketer asks if you are able to port numbers over for a large furniture company. Your loss buddy! You should consider having someone else handle customer service for your company...
Description of Work: Nothing.

Rating CategoryRating out of 5
professionalism
1.0

$95

Response from Tri-Phase Electric & A V Inc
[Member name removed] I apologize for the miscommunication, I believe you may have reached our company in error because we do not port over numbers, which I kindly explained to you over the phone. I suggest you contact your local phone company to assist you further.

william W.
11/2015
5.0
electrician
  + -1 more
Courteous and smart, Mark called to say he was running early and could he arrive sooner than planned. He did so and worked very fast, replaced two switches and clearly explained options for our future electrical needs. He seems clearly over-qualified for most household jobs. I'm intending to hire his company to install inwall speakers for y home theater. Recommended!
Description of Work: troubleshoot light switches in room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Frank N.
11/2015
5.0
electrician
  + -1 more
They did an excellent job. They are clean and efficient. When I had the house inspected, the inspector confirmed that it was a fantastic job. I would use them again. I would recommend them to anyone.
Description of Work: They installed new circuit breakers and electrical panels for the whole house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

980 Broadway Suite 334, Thornwood, NY 10594

http://www.tri-phaseelectric.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Bonded

Insured

Licensed*

Trade License Number
ELC.0201671-E1
Trade License Locale
Connecticut
Trade License Authority
Connecticut
Trade License Expiration
09/30/2025

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Electrical,
Lighting

FAQ

Tri-Phase Electric & A V Inc is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

Tri-Phase Electric & A V Inc accepts the following forms of payment: Check
Yes, Tri-Phase Electric & A V Inc offers free project estimates.
Yes, Tri-Phase Electric & A V Inc offers eco-friendly accreditations.
No, Tri-Phase Electric & A V Inc does not offer a senior discount.
Yes, Tri-Phase Electric & A V Inc offers emergency services.
Yes, Tri-Phase Electric & A V Inc offers warranties.
Tri-Phase Electric & A V Inc offers the following services: Service Upgrades, Ceiling Fans, Exhaust Fans, Renovations, Additions, Generators and battery backup systems, Landscape Lighting, Network, Telephone and TV/Cable Wiring, Flat Screen TV installations, Installing Outlets, New Ceiling Fan, Fiber Optic Installation, Complex Data Wiring, Residential Backup Power Options
..

Contact information

980 Broadway Suite 334, Thornwood, NY 10594

http://www.tri-phaseelectric.net

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM