J & J DESANTIS PLUMBING CO INC

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They did a very good job.

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The company was quick to respond, came over to look at the situation the same day. The plumber that came that day thought it was a challenging job due to the old lead pipe and other pipes nearby. We made an appointment for the following Friday. The plumber assured me that he would come and do the job himself since it looked tricky. On the following Friday I received a call from the company that the plumbers would be an hour or two later than scheduled. They ended up showing only about half an hour later than originally scheduled. Two plumbers (the first guy was not with them) showed up and did the job in a couple hours. They were very courteous and professional. The cost was a little less than originally estimated but still quite a bit for two men and two hours. My chief concern is that the plumber that said he was going to do the job didn't and no explanation was offered. This wasn't a big problem for me but I know many people would have just told these two guys to beat it. If you say you're going to do the job yourself you should probably at least show up to explain that you think your buddy can do it just as well.

Very professional. Went well.

Since I was unsure exactly what I needed, Jim advised me as to what and where they normally install the grab bars. I had him add one additional bar to accomonodate our needs. He brought the bars back when he returned about 2 hours later. The entire job was finished by 11:30 am, and it is just what we needed. He was very neat and there was no cleanup needed when he finished. I had used this company about 20 years ago for a bathroom remodel, kitchen sink anbd countertop remodel and change to pipes to copper. As we were leaving in about 5 days for a 10 day cruise, they were able to do the work while we were away and when we returned,the entire job was completed and it was beautiful. They are a very reputible company and I would not hesitate to have them come again when I have a need.

Rich arrived on time. He was very pleasant and professional. The job was completed in a timely manner and the toilet works great now!! He also provided estimates for replacing parts on a small sink in a half bath as well as how much our drippy faucet was probably adding to our water bill.

We returned from vacation and found one of our toilets was not filling properly and a badly leaking outdoor faucet. We called our usual plumber several times in the following week but continually got no response. We checked Angie's List and called Jand J DeSantis. We were told a someone would be at our house the next day. Then about a half-hour later they called back and said they just had an opening and someone could be at our house in about 20 minutes. The plumber came, assessed the situation and started to work. He moved quickly, was thorough, pleasant and didn't take time to chat until after the work was done and the bill was presented. We are very happy with DeSantis and will definitely use them again.

We had a emergency late on a Friday. We called several companies on Angies's List.Only one would come ASAP, and not on Monday.We couldn't wait til Monday.I called DeSantis and they said they would be right over.I thought OMG this is going to cost us a fortune.But I was wrong.Rick came and fixed the problem. He was professional, friendly, and conscientious. He was clean and made no mess.He explained everything in detail to my husband. And the bill was under $200. My husband and I were very happy and we plan on using them in the future, and will recommend themto all our family and friends.

He dose good work. It was an emergency installation. He came with in a couple of hours. He promptly installed it and cleaned up after himself. They were friendly honest people.

They are an excellent service and they come on time and get the job done without a second visit. They have replaced my hot water heater, outdoor faucet, sump pump and the back-up system as well.

I have used the company before, they are honest. I like them. I will use them again. They replaced the hot water heater in my rental home. I have used them off and on for about twenty years.

It was good. They had come out before and they were pretty fair in price and I thought they were honest.

Their work was excellent. They are my go-to plumber.

They were very nice. I thought that they were pricey for what they did.

It was excellent. They replaced the plumbing, drain, faucet and attachments. We recommend them to everybody. They're wonderful. They're always on time and clean up their messes. They do not use profanity or smoke in our presence.

Getting them scheduled was tough, although it hasn't been in the past. They are always very nice, and always have done great work.