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J & J DESANTIS PLUMBING CO INC

Plumbing, Water Heaters


Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.954 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
0%
2
2%
1
4%


Rating CategoryRating out of 5
quality
5.0
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-25 of 54 reviews

Dennis B.
04/2019
5.0
plumbing
  + -1 more
They're very good, prompt, friendly and know what they do.
Description of Work: Some plumbing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Sandra H.
03/2018
5.0
plumbing
  + -1 more
Rich was fantastic. I call their business on Thursday morning. He came to the house an hour later to give me an estimate. That afternoon the water heater was installed. I would recommend them to everyone. The service and the price were amazing. They are at the top of my list for plumbing needs.. Thanks again for your help.. Sandy
Description of Work: Replaced the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Don Z.
12/2016
5.0
plumbing
  + -1 more
I was so happy with his work that I asked him to install my kitchen faucet. He was able to do it the same day.
Description of Work: Install ball valve for water main and install new kitchen faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Stephen P.
10/2015
5.0
plumbing
  + -1 more
Excellent. Rich and Mike were professional and worked quickly to do the work. George back in the office took the time to help me through a description and solution of the problem I was having. They are all very friendly and took the time to explain exactly what they needed to do and why. Great service. Best plumbers I have ever used.
Description of Work: Replaced diverter valve in single handle shower faucet. (I purchased the parts myself). Replaced stems, seats and gaskets in tub faucet handles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

elizabeth M.
09/2015
5.0
plumbing
  + -1 more
Wow, did I luck out finding him!! He was polite, professional, and reasonably priced.I will be using him in the future and will highly recommend him to friends.Thank-you Angie's list..........
Description of Work: Fixed toilet,unclogged two sinks,unclogged two bathtubs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Marietta M.
06/2015
5.0
plumbing
  + -1 more
They were extremely courteous and they showed me a couple of things. They were not pushy. They did a very good job and they were quick.
Description of Work: I use Desantis Plumbing. I had a problem with the drain in my basement and they came and cleaned it out for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Ann W.
04/2015
5.0
plumbing
  + -1 more
Install was excellent and products were great. They took care of everything, replaced the 30 year old toilets in our house. They did a quality job, no leaks, no problems and hauled away the olds ones. They know their business and we've had no issues. They were prompt and on time and we are pleased with the result.
Description of Work: Removed all old toilets in our house and replaced with new ones including all the fixtures, mechanics, toilet seat and installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Kathy O.
01/2015
5.0
plumbing, water heater repair
  + 0 more
The experience was top of the line for both the service and the product. The water heater was old. They know everything about what they have come to do. I would use this provider again in the future.
Description of Work: I used J&J Desantis. They replaced our hot water heater. They provided the water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$869

Kathy O.
01/2015
5.0
plumbing
  + -1 more
They were good at what they did. The know their business.
Description of Work: We used J & J Desantis Plumbing. They fixed our kitchen sink, and our bathroom sink. The faucet was leaking in the bathroom, and the drain in the kitchen had problems of leaking, and they fixed it all up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$227.88

Deborah D.
08/2014
4.0
plumbing
  + -1 more
Did not have an e-mail address on the Angie's list site, so I could not leave a message.
Description of Work: nothing

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro

susan H.
06/2014
5.0
plumbing
  + -1 more
I called at the last minute when the delivery company wouldn't do the hoses because the valves were rusted. Jand J was here within 1/2 an hour!
Description of Work: Put in new brass laundry tub faucet, new brass washing machine values. Hook-up of washer and dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Anthony D.
06/2014
5.0
plumbing
  + -1 more
Rich DeSantis arrived within 30 minutes of our call to him. Professional service company all the way! They are now our company's first choice for plumbing services.
Description of Work: Cleared plugged toilet and checked the overall system health to the road.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Lisa W.
03/2014
5.0
plumbing
  + -1 more
Buying a new one would make more sense. I figured such and was just making sure.
Description of Work: The showed up on time and determined that the fix was going to be pretty expensive.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Robert J.
01/2014
5.0
plumbing
  + -1 more
Everything went well. They did a nice job and were very professional.
Description of Work: They installed an outside faucet and a new hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,091

amie D.
01/2014
5.0
plumbing
  + -1 more
When I first called my hot water tank would not stay lit due to water in the basement from sump pump issue I fixed. Mike came over that day within 2 hours to help me. He was very good at assessing my situation and we agreed that my 16 year tank needed to go it was full of rust. Mike gave me the cost so I knew what I needed. Scheduled time for replacement and Mike and Rich showed up together ready and on time. I was so happy when they were done and knew I would be using them again. They even placed my tank on blocks like I asked and explained the new tank to me.
Description of Work: Remove and replace hot water tank and vent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$880

Robert J.
01/2014
5.0
water heater repair
  + -1 more
We have used them before and were always pleased with their work. The only complaint is that they seemed expensive. Maybe that is normal.
Description of Work: The price included a new hot water heater and installation and replacing an outside faucet and installing a shut off valve.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

. ..
05/2013
5.0
plumbing
  + -1 more
Mike arrived right on time. He's pleasant and professional and gets the job done correctly and promptly. I would definitely recommend his service. He correctly diagnosed the issue and replaced a rusted part, which he brought with him. He also provided me with quotes for some other projects to be completed at a later date.
Description of Work: replaced water switch feeding the washing machine.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Lorna W.
04/2013
5.0
plumbing
  + -1 more
Jim is very professional. He arrived on time, go to work right away, and finished all the work in a couple of hours. He showed me what he did and cleaned up when he was done.
Description of Work: Replaced a leaking shower faucet and installed a permanent sump pump.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Charles J.
03/2013
5.0
plumbing
  + -1 more
They are a long time plumbing contractor. They have master plumbers who work for them. They respond very quickly. They are probably not the cheapest people in town but they are fair. They have done things for us for many years now.
Description of Work: J & J Desantis Plumbing put in a new sump pump for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Leigh V.
03/2013
1.0
plumbing
  + -1 more
No work was performed since they elected not to bid on a smaller job back when business was good..
Description of Work: I was referred to DeSantis and gave them a call. It was a small job but it was in a crawl space. One visit by them resulted in NO price and NO returned calls. I would not know if they do good work or not, but they did not want my job and were not professional enough to say no.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Stephen S.
03/2013
5.0
water heater repair
  + -1 more
They did a decent job, but I was a little disappointed that they charged me for the service call.
Description of Work: They fixed a hot water heater that they had installed a year and a half ago.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

terri G.
02/2013
5.0
plumbing
  + -1 more
It was a very good experience. He showed up on time, took the time to explain my options, and was very professional. He had all the work done within 2 hours.
Description of Work: I had a toilet and small sink that needed to be removed from a room and capped off. I also had another toilet that needed to be replaced. I asked if the removed toilet could be used to replace the broken one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Margaret L.
02/2013
5.0
plumbing
  + -1 more
He was a very nice man, and gentleman. ..someone you would not mind have 'working in your home. He was punctual...neat in his appearance and workmanship. He cleaned up all the work area upon completion. Didn't talk much...just kept working...which I appreciate. He could work on his own. His cost was about average. I would call Mr DeSantis again for any plumbing repairs.
Description of Work: J&J DESANTIS PLUMBING
Rating CategoryRating out of 5
Yes, I recommend this pro
$260

Victoria W.
01/2013
5.0
plumbing
  + -1 more
Rick called and asked me a few questions about the hot water tank. He then asked if he could arrive within a 1/2 hr. He was on time. He went right to the hot water tank and found my problem. It was very simple and he corrected it immediately. I then asked him about water pressure in the kitchen sink. He took the aerator off and found that it was restricted. Rick replaced it and the pressure was great. He was courteous and polite and knowledgeable. He saved me alot of money and I would recommend Jand J DeSantis to anyone. They are on my list of reliable businesses.
Description of Work: Great Experience
Rating CategoryRating out of 5
Yes, I recommend this pro
$25

Michael W.
12/2012
1.0
plumbing
  + -1 more
I was told they could not perform the task and to call someone else by that time it was too late.
Description of Work: I called and set up an appointment for the next day.They called me 3 hours later,but I missed the call;they left no message.I called them back later and

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

    • 1(current)
    • 2
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Contact information

2117 BREWERTON RD, Syracuse, NY 13211


Service hours

Saturday:
7:30 AM - 12:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters

FAQ

J & J DESANTIS PLUMBING CO INC is currently rated 4.9 overall out of 5.

Saturday: 7:30 AM - 12:00 PM

J & J DESANTIS PLUMBING CO INC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, J & J DESANTIS PLUMBING CO INC offers free project estimates.
No, J & J DESANTIS PLUMBING CO INC does not offer eco-friendly accreditations.
No, J & J DESANTIS PLUMBING CO INC does not offer a senior discount.
No, J & J DESANTIS PLUMBING CO INC does not offer emergency services.
No, J & J DESANTIS PLUMBING CO INC does not offer warranties.

Contact information

2117 BREWERTON RD, Syracuse, NY 13211


Service hours

Saturday:
7:30 AM - 12:00 PM