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Stanley Steemer

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Stanley Steemer has been providing cleaning and restoration services for both residential and business customers for more than 60 years. They offer multiple services, including carpet cleaning, tile and grout cleaning, hardwood floor cleaning, upholstery cleaning, air duct cleaning and water damage restoration services.

Business highlights

30 years of trusted experience
Emergency Services Offered

Services we offer

Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, Air Duct.

Amenities

Free Estimates
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.7168 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
13%
3
4%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.7
responsiveness
4.7
punctuality
4.7
Showing 26-50 of 168 reviews

Edward L.
05/2014
4.0
carpet cleaners, floor cleaning, oriental rug cleaning
  + 1 more
Failed to remove old stains from carpet and tiles. Otherwise, excellent result.
Description of Work: Steam clean all carpet and rugs in my house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$350

Eunice H.
04/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They were punctual, the price was reasonable and they did a good job cleaning and sanitizing the rugs.
Description of Work: Removed rugs for treatment and cleaning after a flood.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Thomas E.
03/2014
5.0
carpet cleaners
  + -1 more
They were great. They came exactly on time. They did a great job. They were very courteous. They were very friendly and trustworthy.
Description of Work: I used the services of Stanley Steemer. They did cleaning and stretched my carpets too.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Varrett K.
03/2014
5.0
carpet cleaners
  + -1 more
I've had them a few times. I have them once a year and they're okay. They were good. I'm pretty satisfied with their work. They seem to do a pretty good job. The only thing was that I don't think they put everything back where they got it from. Just make sure they put everything back like they got it. I'd use them just make sure they put the stuff back. I think their work was satisfactory. I guess I would recommend them. They could have done a little better about the price. I wish they'd be a little more specific about the time they're gonna come. They are pretty much on time.
Description of Work: I used Stanley Steemer for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0

Yes, I recommend this pro
$200

Ira M.
10/2013
5.0
carpet cleaners
  + -1 more
Excellent service provided. Techs were very professional and did a very thorough job. I was pleased with the results.
Description of Work: Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MARILYN M.
09/2013
5.0
carpet cleaners
  + -1 more
The two employees from Stanley Steemer arrived right on time and immediately started prepping for the job. They were both courteous and very efficient. We had a stain that kept returning and they explained the reason for the stain and removed it all. I have been using Stanley Steemer and will continue to do so in the future.
Description of Work: Our master bedroom, living room and hallway carpeting was cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$104

Elaine V.
08/2013
5.0
carpet cleaners
  + -1 more
I was extremely pleased with the service I received from Frank and TJ. They were on time, very helpful and courteous. They knew their product well and took care when moving their equipment from room to room. My carpets came out beautiful especially our 2nd bedroom. The bedroom was used by our daughter and her husband and their 3 dogs for six months while their apartment was rebuilt after hurricane Sandy. I really thought it would have to be replaced. I was amazed and so pleased to watch the bedroom carpet come alive again and look and smell like new. (Carpets are only 3 yrs. old) Thank you Frank and TJ for an outstanding job. Would definitely use Stanley Steemer again and recommend them to family and friends.
Description of Work: Cleaned and Scotched Guarded carpets in 2 bedrooms, hallway and living room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Joseph J F.
03/2013
5.0
carpet cleaners
  + -1 more
They were very timely and did a good job.
Description of Work: They cleaned our carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Anne M.
12/2012
5.0
carpet cleaners, upholstery cleaning, floor cleaning
  + 1 more
My elderly neighbor whom I care for was recently hospitalized and I decided to take the opportunity to have his rugs and furniture cleaned. I called on a friday and they could have sent someone that afternoon. Instead I requested someone for the next day. I was given a 3 hour window between 11-2pm. The workers arrived around noon and called when they were on the way. My original order had been for the rugs and furniture only but they sat down with me and gave me a new quote for items I had not thought about. They were friendly and interested in the owners' story. I expanded my order to include every room in the house and was amazed at the wonderful job that was done. This rug and furniture hadn't been cleaned in over 30 years. My neighbor had been ill so there were staind of all sorts on everything. When Stanley steemer was done the arm chair was navy blue again, the mattress was shockingly white and every stain was gone. They even got most of the grout around the kitchen tiles back to the original white. Now they've gotten me to thinking about having my own home done. Very impressive.
Description of Work: Cleaned the wall-to-wall rugs in the entire house, both first floor and basement, cleaned arm chairs, sofa, mattress, chair covers, throw rugs, and kitchen ceramic tile floor using a deodorizing enzyme based additive to freshen the house and kill bacteria.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

cheryle ann P.
12/2012
5.0
carpet cleaners
  + -1 more
This is the second time we have used this company and would definitely use them again.They were punctual, efficient, courteous and did the job quickly.
Description of Work: Carpet cleaning, dining room, hall and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$132

Karen S.
09/2012
5.0
carpet cleaners
  + -1 more
They arrived later than the time frame quoted to me but they did call to say they were on their way. Both gentlemen were professional and respectful. The job they did was excellent. We were in two minds on whether to keep the carpet in our new home or replace it but they brought it back to life. We are no longer looking at replacing it in the near future. The carpet was just neglected. Love the job Stanley Steemer did and the money they have saved us. Now I can afford plantation shutters LOL.
Description of Work: They steam cleaned carpets in two large bedrooms and a staircase.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$350

Antonia M.
04/2012
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Service was prompt,professional, & efficient. The whole job was done in minutes with not fuss or mess. I was very pleased with the results.
Description of Work: Steamed cleaned large sofa & 2 side chairs plus an area rug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

THOMAS K.
01/2012
5.0
carpet cleaners, upholstery cleaning, oriental rug cleaning
  + 1 more
Overall, both my wife and I were satisfied with the job they did. Also, an important point is the rug was not saturated when they left, and we were able to walk on it within a few hours after the techs left. We did however, walk on the rug with slippers or socks on our feet for the rest of that and the following day. The techs were finished and cleaning up within about 2 hours, which was a pleasant surprise to us as it left time for us to do some errands that would have had to be put off until a later date.
Description of Work: The two service techs were professional, prompt, courteous and quick They cleaned the living room, alcove, and a short hallway rug. They also cleaned my living room furniture. They cheerfully moved furniture as necessary, and kept me abreast of every step. Both of the techs paid special attention the spots on the rug. Please note, other than normal vacuuming, the rug had not been cleaned professionally in the 9 years the rug has been down. However, I am noticing a few spots surfacing, but cannot say these were missed by the S/S crew. I purchased a spot remover from them, and will be using it in the near future. Hopefully the spots will be a thing of the past. All of their equipment is run from their truck. The water coming in to clean the rug, along with the excess water that was vacuumed off, was pumped from and to the truck. They did not use my water, nor did they use my electricity.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$365

Barbara U.
09/2011
5.0
carpet cleaners
  + -1 more
I received an email the day before confirming the appointment with the window of time listed. They arrived within the window of time. A walk through was done to make sure that we both agreed on everything that was being done. The cleaning service started and was done thoroughly, professionally and completed. I am very pleased.
Description of Work: six small rooms - two hallways - two staircases - 4 rooms deodorized.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

M. F.
08/2011
5.0
carpet cleaners
  + -1 more
I used them about three months ago. They did a good job of cleaning the carpet. The carpets are quite clean. They were quick. They acted in a professional manner. I gave them the approximate mentions in their office and she gave me an estimate over the phone. We have used them once before about eight or nine years ago and so we thought of using them again. We decided to go back to Stanley Steemer because we were not too happy with the others.
Description of Work: I used Stanley Steemer to clean our carpets in one large room, a hallway and two flights of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Celeste R.
08/2011
5.0
carpet cleaners
  + -1 more
My sister used them and had the same experience. I would HIGHLY recommend them.
Description of Work: Stanley Steemers reps Randy and Jose were great. My power was out in the house in the aftermath of Irene, but that did not deter them. They did the family room in the basement by flashlight!!!!! Carpets look great.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

THOMAS K.
05/2011
5.0
carpet cleaners
  + -1 more
I thought about doing the rugs myself, but had a problem finding a machine that wouldn't cause circuit breaker problems. This is an old house and the lines are all 15 amps. I wanted to compare Sears and Stanley Steemer for pricing. Steemer quoted a price over the phone after I answered a few questions. (Sears wanted me to call an 800 number which I didn't want to do). The price I paid was the price quoted by Steemer. Their two professionals arrived within the 2 hour scheduled appointment. They were both curteous and helpful. When I told them the rug was 10 years old, they said it would not be a problem. A number of times while they were cleaning, they asked how the rug was lookiing. They were also able to get rid of most of the stains in the rug. It was a quality rug when purchased, and by the time the job was done, it looked very much like when it was new: including getting rid of impressions left in the rug from years of chairs and tables. I will absolutely call Stanley Steemer again when we have the whole house done, probably just before the Christmas holidays. The finished job was worth every bit of the money I spent.
Description of Work: Cleaning the living room/dining room rug, along with furniture and hallway and entrance alcove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$460

Judi S.
09/2010
5.0
carpet cleaners
  + -1 more
I found them on Angie's List, and they had good reviews. They were very good. They did a cleaning with deodorizer. They came back a second time because the carpet still smelled a bit; they did a second deodorizing treatment. They were clean and efficient.
Description of Work: They cleaned the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Harriette H.
07/2010
5.0
carpet cleaners
  + -1 more
Their work was of good quality and I thought their prices were reasonable.
Description of Work: I used them for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

dana lynn G.
05/2010
5.0
carpet cleaners
  + -1 more
They came on time, very nice guys, explamed what they were going to do, and how much everything was going to cost. they took their time did not rush and if i need the rugs still had a smell they would deodorized again for me for free. great job
Description of Work: I have little dogs, so my carpets get soiled. They cleaned the carpet and deodorized .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DIANE R.
04/2010
5.0
carpet cleaners
  + -1 more
The workers were prompt and friendly. I was very happy with the service, until I noticed the stains reappearing. All in all, it was a nice experience.
Description of Work: They cleaned the carpets in two rooms. They also cleaned my couch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Donna S.
12/2008
5.0
carpet cleaners
  + -1 more
The carpets came out beautiful. They did a thorough job. In fact, I have already recommended them to my cousin.
Description of Work: I had pet stains on my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

03/2006
3.0
carpet cleaners
  + -1 more
THE CARPET CLEANING WAS ACCEPTABLE. WE FELT THAT THEY WERE INFLEXIBLE IN REGARD TO MOVING THE FURNITURE. THE CREW WAS VERY PROFESSIONAL. THE JOB GOT DONE IN A QUICK MANNER.
Description of Work: THEY CLEANED THE CARPET THROUGHOUT MY HOME.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

$400

02/2006
5.0
carpet cleaners
  + -1 more
I WAS VERY HAPPY WITH THE PRICE THAT STANLEY STEEMER CHARGED ME. THEY DID A WONDERFUL JOB, AND WHEN THE JOB WAS DONE MY CARPET LOOKED NEW. I WOULD HIGHLY RECOMMEND THEM.
Description of Work: CARPET CLEANED IN TWO BEDROOMS, LIVING ROOM, DINING ROOM AND THE ENTIRE BASEMENT

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

02/2006
5.0
carpet cleaners
  + -1 more
I WOULD HIGHLY RECOMMEND STANLEY STEEMER BECAUSE THEY ARE A VERY HARDWORKING AND PROFESSIONAL COMPANY. MY CARPET LOOKS GREAT AND THEIR PRICES WERE GREAT.
Description of Work: CARPET CLEANED IN THE LIVING ROOM AND THE HALL.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Contact information


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Dryer Vent Cleaning,
Pressure Washing,
Air Duct Cleaning,
Water & Smoke Damage

FAQ

Stanley Steemer is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Stanley Steemer accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Stanley Steemer offers free project estimates.
No, Stanley Steemer does not offer eco-friendly accreditations.
No, Stanley Steemer does not offer a senior discount.
Yes, Stanley Steemer offers emergency services.
No, Stanley Steemer does not offer warranties.
Stanley Steemer offers the following services: Carpet cleaning, tile & grout cleaning, furniture & leather cleaning, area rugs, autos, boats & RVs, water damage restoration, air duct cleaning, Air Duct.

Contact information


Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM