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PAC Plumbing, Heating, Air Conditioning

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We are a Family owned and operated Plumbing, Heating, and Air Conditioning company operating in the service and construction industry for the past 35 Years. We currently run 8 Service and Installation trucks daily. We are available for repairs for all of your Plumbing, heating, and Air Conditioning needs. We charge by the job so you will not have to worry about hourly wages or how long the job will take. Free Estimates are also available for renovations or replacement of heating and air conditioning equipment.

Business highlights

46 years of trusted experience
Emergency Services Offered

Services we offer

Hot water heaters, Furnaces, Generators, Boilers, Faucet repairs and Installation, Toilet repairs and Installation, Back flow and RPZ Testing/Installation, Shower Repairs, radiant heat, Furnace Repairs and Installation, A/C repairs and Installations, Heating Repairs and Installation, Water Meters, Drain Cleaning, Main Sewer Snaking. 24/7 Emergency Service available for Service Agreement Customers. Residential, Commercial, Industrial.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.7144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
3%
2
2%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.2
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 101-125 of 144 reviews

CArol M.
03/2021
5.0
home remodeling
  + -1 more
They did an excellent job.
Description of Work: They did a bathroom renovation.
Rating CategoryRating out of 5
Yes, I recommend this pro

Stephan K.
05/2018
5.0
plumbing
  + -1 more
everything WENT SMOOTHLY.
Description of Work: TOILET LEAKED -- REPLACED

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from PAC Plumbing, Heating, Air Conditioning
Thanks for the great review!!

Sebastian N.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

David T.
07/2017
5.0
plumbing, gas leak repair
  + 0 more
The service was excellent.
Description of Work: Bob came by to get my home ready for a D.O.B. inspection. He was polite and extremely professional. He worked diligently to correct the issues relating to the piping which ensured that the violations were corrected. I requested him a second time to hook up my washer and dryer which required a gas valve adapter be added. If you go to PAC, only ask for Bob.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PAC Plumbing, Heating, Air Conditioning
Thank you very much for your feedback!!

Leonard R.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
See above.
Description of Work: Our central A/C stopped working. We have a service contract with PAC. The technician showed up within an of our call; he actually showed up 5 minutes early. The part was replaced within a half hour. There was no charge for the service call, the part or labor. The AC Is now working fine. PAC followed up with a call to make sure we were satisfied with the service. The technician was courteous and professional. We have been using PAC for years and have never had anything other than excellent service. We would recommend them highly.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from PAC Plumbing, Heating, Air Conditioning
Thank you very much for the excellent review! We appreciate the feedback and don't hesitate to call with any other issues!

VALENTINO M.
05/2017
5.0
plumbing
  + -1 more
very well,,,,
Description of Work: replace toilet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from PAC Plumbing, Heating, Air Conditioning
We appreciate the excellent feedback! Give us a call anytime !

Joseph and Lucille S.
02/2017
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Sashi W.
02/2017
5.0
electrician, heating & air conditioning/hvac
  + 0 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda P.
01/2017
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$400

James H.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: After purchasing a new stove I needed to move my gasline to fit the stove against the wall.John from PAC was professional,on time (early actually) and the price he quoted was the price I paid.He was even nice enough to put some insulation on a leaky pipe I had
Rating CategoryRating out of 5
Yes, I recommend this pro

James M.
06/2016
5.0
plumbing
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Nancy S.
06/2016
5.0
plumbing, water delivery
  + 0 more
unknown
Description of Work: Change outside water faucet and inside pikes and inside knob for faucet

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$575

Leonard R.
05/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: I don't recall the date or the specific amount but it was much less than an amount I was quoted by another company. They came on short notice on a really hot day to fix my air conditioner. I was extremely grateful for their prompt and professional service. They were excellent and I will certainly call them again. I recommend them highly. (I wrote a review right after they fixed my AC and don't really understand why you are asking again.)

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

VALENTINO M.
03/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Lorraine L.
02/2016
1.0
heating & air conditioning/hvac, plumbing
  + 0 more
It didn't!
Description of Work: He came on time to look at the H/AC unit that had to be replaced. He said he would make a few phone calls to try to locate it. and that he would go to his truck and make these calls and let me know in 15 minutes or so. I never heard from him again. Called the office of the company and spoke to the receptionist she said she will contact him again did not hear back, called the next day again she would contact him never heard a word again! the least I would have expected was a courtesy phone call if they could locate the unit and would not be able to perform the service. I do not recommend this company. Very unprofessional.

Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Michele G.
02/2016
5.0
plumbing, water delivery, water heater repair
  + 1 more
unknown
Description of Work: Replaced water heater. Service was excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan P.
01/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Mary Anne K.
02/2012
5.0
drain cleaning, heating & air conditioning/hvac, plumbing
  + 1 more
The work was done on time and in a professional manner.
Description of Work: PAC PLUMBING was contacted to apply individual water meters to a commercial properties on Staten Island. They also performed some assistance with repairing a toilet and installing a thermostat that had been formerly removed from a premises. The job was done on time and the service men were professional and courteous. They receive full price for their work but were able to negotiate a price change when asked to do so. I would use them again and refer them to others for plumbing help.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alan N.
12/2011
5.0
drain cleaning, plumbing
  + 0 more
Very, very smoothly. He came, knew what to do, how to do it most efficiently with the least mess possible
Description of Work: removed old cast iron sink, installed new sink faucet and drain

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

ronald L.
12/2011
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
I was referred to PAC by National Grid for an oil to gas conversion.The appointment was scheduled by National Grid.Halfway throughout he appointment window I called to confirm they were coming. They claimed to have no record of the appointment.They came for the estimate at the rescheduled time and date. Their price wqs 23% higher than the two other estimates I received. The other firms were long-established and well rated on Angies list.
Description of Work: Estimate for oil to gas conversion

Rating CategoryRating out of 5
responsiveness
3.0
punctuality
3.0


PATRICIA T.
03/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
All work gets a written estimate and is performed for that price. I have a difficult house with 1 foot thick plaster walls and steel beams. They did the work at all times with quality products. A few years ago, I had a backup in my basement. They came and analyzed the situation. They referred me to competent experts who replaced my 75 year old orangeberg sewer pipe. Any referrals they have made were to quality reliable firms. They did not attempt to do something that was not their expertise. I recommend them to everybody.
Description of Work: They have been my plumber for almost 10 years. I have a baseboard hot water heating system. I travel for extended periods in the Winter. As a precaution against possible catastrophic heating failure, they replaced the water only with an antifreeze solution. It has provided me with piece of mind, especially with the brutal winter we had this year. It was done quickly and neatly. I have saved more than that amount in fuel. The employees are long term, skilled and trustworthy. The company is not the cheapest but their policy of providing a good wage and benefits and the leadership provided by this family firm has resulted in our ten year relationship. When I remodeled the master bathroom, they did a complete repiping job and will be the firm I use this Spring to do a similar job in my new kitchen. They have handled many service calls over the 10 yr span and were responsive and came when they said they were coming. They accept major credit cards.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$518

PATRICIA H.
02/2011
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything was great. There was an air bubble, but they were able to find it and they corrected it. I would use them again and recommend them to others.
Description of Work: They replaced two boilers.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,250

LAURA S.
01/2006
4.0
plumbing
  + -1 more
I'VE USED THEM SEVERAL TIMES OVER THE YEARS. THEY COME, AND THEY DO A DECENT JOB. THEY'RE A BIT PRICEY. ONCE OR TWICE THEY'VE BEEN LESS THAN RESPONSIVE, BUT THEY COME AND THEY DO WHAT THEY'RE SUPPOSED TO DO. THEY SEEM TO KNOW WHAT THEY'RE DOING.
Description of Work: HE WAS CHECKING FOR LEAKS IN A BATHTUB.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$100

DAVID G.
12/2005
4.0
plumbing
  + -1 more
I THINK THEIR RELIABILITY AND COMING AND DOING IT IS VERY GOOD. WITH ALL THE HOUSES, THINGS ARE DIFFERENT SO YOU MIGHT HAVE A PROBLEM AND THEY HAVE TO COME BACK.
Description of Work: I THINK IT WAS UPSTAIRS. IT WAS A BATHROOM ISSUE. I THINK IT WAS THE TOILET.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

MARCIA L.
12/2005
5.0
plumbing
  + -1 more
THEY WERE ALL GOOD. I HAVE NO BAD EXPERIENCES. THEY ARE GOOD. THEY CAME IN AND DID THE WORK. IT WAS A HIT AND RUN PROJECT. THEY CAME IN, DID THE JOB, AND GOT OUT.
Description of Work: THEY WERE REPLACING BRASS SINK DRAIN PIPES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

545 Port Richmond Ave, Staten Island, NY 10302

http://WWW.PAC-PLUMBING.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Drain Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Sewer Cleaning,
Drain Pipe Installation,
Water Coolers,
Air Duct Cleaning,
Electrical,
Heating Oil

FAQ

PAC Plumbing, Heating, Air Conditioning is currently rated 4.7 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:00 AM - 5:00 PM

PAC Plumbing, Heating, Air Conditioning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, PAC Plumbing, Heating, Air Conditioning does not offer free project estimates.
Yes, PAC Plumbing, Heating, Air Conditioning offers eco-friendly accreditations.
Yes, PAC Plumbing, Heating, Air Conditioning offers a 10% senior discount.
Yes, PAC Plumbing, Heating, Air Conditioning offers emergency services.
Yes, PAC Plumbing, Heating, Air Conditioning offers warranties.
PAC Plumbing, Heating, Air Conditioning offers the following services: Hot water heaters, Furnaces, Generators, Boilers, Faucet repairs and Installation, Toilet repairs and Installation, Back flow and RPZ Testing/Installation, Shower Repairs, radiant heat, Furnace Repairs and Installation, A/C repairs and Installations, Heating Repairs and Installation, Water Meters, Drain Cleaning, Main Sewer Snaking. 24/7 Emergency Service available for Service Agreement Customers. Residential, Commercial, Industrial.

Contact information

545 Port Richmond Ave, Staten Island, NY 10302

http://WWW.PAC-PLUMBING.COM

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:00 AM - 5:00 PM