IslandSewers.com can service all your plumbing needs. We can usually provide service within 30min and will provide free estimates over the phone. We have been proudly servicing the Staten Island Community for over 12 years. 100% customer satisfaction is our goal.
Description of Work: They were great. Showed up quick, professional, competent. I had tree roots growing into my sewer. they used the camera, they used the jet, problem solved. Very nice guys, got the job done. Would definitely recommend, would definitely use again
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Island Sewers
Thank you for your business!
Michael S.
03/2016
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
unknown
Description of Work: Cleared a tough clog in the tub drain. He was thorough and snaked it more than once to make sure it was clear.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Island Sewers
Thank you for your business! We appreciate the feedback!! Kindest Regards.
tom R.
12/2015
4.0
plumbing, water heater repair
+ 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Response from Island Sewers
We Thank you for your Business!
Christina L.
09/2015
4.0
sewer cleaning
+ -1 more
....
Description of Work: .....
Rating Category
Rating out of 5
$450
Response from Island Sewers
We appreciate your business and continue to strive for 100% customer satisfaction. Thank you.
Oleg M.
02/2015
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
unknown
Description of Work: They unclogged the sewer drain buildup. All work was done very well and promptly. I hated them in the past and I'm extremely happy with their work - I highly recommend them.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Island Sewers
Thank you for you repeat business! Our goal is 100% customer satisfaction. We appreciate your feedback.
Mary Jane W.
01/2015
5.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Island Sewers
You business is appreciated! ThankYou
paul R.
12/2014
5.0
plumbing
+ -1 more
great job
Description of Work: clogged drains cleared
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$130
Response from Island Sewers
We appreciate your business. Thank you!
Juan M.
03/2014
5.0
plumbing, sewer cleaning
+ 0 more
this company is great they came in and understood what the problem was right away. I just bought this house 2 months ago and i sometimes wonder why lol. I was thinking that its sewerage so its a big problem and going to cost alot of money. After looking at the situation he put my worries to ease and it was minor work. I highly recommend this company and i dont envy the work they do hehe.
Description of Work: there was a sewerage back up due to cracked part
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$201
Response from Island Sewers
We are happy to serve you and we Thank You for your business.
Daniel L.
03/2014
2.0
plumbing, drain cleaning
+ 0 more
With in an hour and a half of the time I called a service tech arrived as I was told . He brought an electric snake and for 30 minutes tried to clear the drain but could not. He told me something was blocking the drain that the snake couldn't clear. He told me,I would have to break the ceiling of my basement to gain access and take off the pipe to see what was blocking the drain. I asked if he had something else to try to clear the drain without braking the ceiling he said no. I chose not to break the ceiling ..I was charged 75.00 for a " service call" but my drain was not cleared. I called another plumber (not found on Angie's list)and explained my problem and what this tech told me ... The plumber arrived an hour after the last tech and cleared the drain in 10 minutes of arriving .with a different snake... I will not use this company again
Description of Work: Clogged tub drain
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
5.0
$75
Response from Island Sewers
We would like to offer our sincere apologies. Our goal is 100% customer satisfaction for all customer experiences. Please note: Office Managers are available 24/7 by phone to assist our valued customers with any issues. As we do standby our servicemen and nearly 15 years of experience servicing the Staten Island community, we regret not being able to satisfactorily complete your job to your satisfaction. We Thank you for your comments as we utilize feedback to further the efficacy our company.
RONALD T.
03/2014
5.0
plumbing, drain cleaning
+ 0 more
Saul and Alex were here in a little over an hour after I called. They were able to determine that the drain line from the kitchen was filled with water - meaning the blockage was below it at its juncture with the main sewer line. They slowly drained off the water in the blocked pipe (there was a clean-out cap right there). After completely draining this line they then used their heavy-duty rooter (motorized snake/auger line) to clean out the line going back to the main vertical sewer line and then a good 80 feet or more past the basement floor/wall. I was extremely pleased with everything about them. Of all the providers I called, only Island Sewers (aka 5-B Construction Corp.) answered the phone live. All the others were "leave a message". I left four messages to four other providers. Only two called back, and by that time Island Sewer was already at my door step. They are from Staten Island, NY. While less than 20 miles from my home, the other providers were closer, but unfortunately, not as responsive. Also, their price was excellent, and quite honestly I don't even think any of the other providers could have done this well in overall responsiveness, professionalism, quality, price - you name it, I couldn't ask for anything more. Like Island Sewers asked me when I first got him on the line and told him where I lived - he asked "where are all the Jersey guys?" Good question. Only Island Sewer/5-B Construction Corp. came through.
Description of Work: Removed blockage of drain line(s) from kitchen/bath drain and in the main line.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Island Sewers
We Thank you for your business and happy to serve you! Please call us anytime. Thanks again.
ELAINE G.
03/2014
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
The provider responded quickly to our phone call & was at our home within the one hour time that he promised. He quickly addressed the problem & resolved it without incident. He was clean, courteous & reasonably priced. We will definitely call him again if the need arises.
Description of Work: Unclogged our sewer
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$155
Response from Island Sewers
Thank you for your business, we strive for customer satisfaction!
Joyce N.
02/2014
5.0
plumbing, drain cleaning
+ 0 more
. Came home from work to a burst bathroom sink pipe and a watery mess. Found them on Google. They arrived within 20 minutes of my call. They were friendly and professional, and the fee was very reasonable, Within an hour, the pipe was replaced and everything was cleaned u in a snap. I'll definitely use this company again and refer them. Thanks, Island Sewers!
Description of Work: Replaced a burst bathroom sink pipe.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Island Sewers
We appreciate your business! Thank you.
Tanya B.
02/2014
5.0
plumbing, drain cleaning
+ 0 more
Called island sewers on a holiday (2/17) for a clogged shower drain and was expecting to make an appointment for the next day. To my surprise, Danny, answered the phone and told me not only did I not have to wait, he could have someone out to me in 1 hour. I was thrilled. Within 1 hour he had a plumber there and my shower was draining like new! I commend them for the prompt service that they provided. Will use island sewers again without a second thought. Thank you!
Description of Work: Unclogged a bathroom shower
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Response from Island Sewers
We strive for customer satisfaction, and appreciate your business. Thank you so very much!
Judith W.
02/2014
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
They were punctual, professional, and courteous. They explained the problem and had it fixed for the price which was quoted. I will use them again without hesitation.
Description of Work: Clear the sewer backup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Island Sewers
We thank you for your comments and appreciate your business. Thank you so very much!
Anthony V.
02/2014
5.0
plumbing, drain cleaning
+ 0 more
Professional, courteous, punctual and thorough. Saul arrived at our home on time, asked a ton of great questions, fixed our issue in short order and worked extremely clean. So happy with the service provided would highly recommend them for any plumbing need. We will be using them in the future for all plumbing work.
Description of Work: Snaked my shower drain and unclogged it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$122
Response from Island Sewers
We are so happy you were satisfied! We thank you for your business.
Michael O.
01/2014
5.0
plumbing, drain cleaning
+ 0 more
They removed my old kitchen faucet, and installed the new one I had purchased at home depot. They tested it thoroughly to ensure there were no leaks anywhere. They also fixed a leaky faucet in the bathroom shower. I found their price to be very reasonable compared to similar work by other plumbers in the past.
Description of Work: They replaced my kitchen faucet and they fixed a leaky faucet in the shower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$206.86
Response from Island Sewers
Thank You very much. We strive for customer satisfaction with every Job. We Thank you for your business!
Oleg M.
01/2014
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
I was told that more cleaning needs to be done at extra cost which is probably true.
Description of Work: cleaned the clogged sewer pipes in the basement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Island Sewers
We appreciate your business. Thank you.
Kathleen P.
01/2014
5.0
plumbing, drain cleaning
+ 0 more
On a cold, icy Saturday morning I called about having a clogged shower that we could not clear by chemicals or by snaking it or using a plunger . Hani answered the phone promptly. He was professional and knowledgeable; he even apologized for my troubles. I had a repairman at the house within an hour. After several tries, he was not able to clear the clog by snaking it. He called Hani and they let me know what was going on. Hani wanted to come look at the job himself once he finished the job he was currently on. He came with Dennis about an hour later to look over the situation. The house is about 90 years old and has galvanized steel pipes. They believed that the T pipe between the bathroom sink and the bathtub was the problem but would not be able to know for sure until they looked. Instead of waiting until Monday, they offered to have Dennis and Sal come on Sunday to open up the ceiling and see exactly what the problem was. They made a whole in the kitchen ceiling to get at the pipe and the whole was much smaller than I expected it to be. They were correct in their assessment of the previous day about it being a blocked T pipe. It was an old galvanized steel T pipe without a curve (the kind used for plumbing). It was like the T pipe used on a fence, which is why the snake did not work. They cut out the pipe and replaced it with a curved PVC T pipe solving the problem. They were all very professional, courteous, knowledgeable and informative. On Sunday, Dennis let me know exactly what they intended to do before starting the job. Once they began, Dennis kept me apprised of everything that was happening and how the job was proceeding. They worked much faster than I expected. When they were done, they cleaned up everything and took the garbage (pieces of my ceiling) with them. I will call them next time I need a plumber and would definitely recommend them to others.
Description of Work: Bathtub/shower drain clogged, sluggish bathroom sink.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Island Sewers
Thank You [member name removed] for your business. It was our pleasure to serve you. We know how important it is to have the right person on the job. Thank you again.
The sewers were snaked and water run to make sure the sewer pipe was clear
Description of Work: Cleared sewer drains
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Response from Island Sewers
We appreciate your business. We strive for 100% customer satisfaction for all calls... Thank You again for your business. If there is any way we can make your experience a better one please let us know!
Mary F.
12/2013
5.0
plumbing, drain cleaning
+ 0 more
Would call them again if we have another drain problem. Applied a first time user credit of $25 for using Angie's List.
Description of Work: Cleared a bathroom clogged sink drain. Prepped the area to prevent damage to the surrounding area. Was careful not to damage furnishings with water. Cleared the clog and checked to be sure it was all clear.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Island Sewers
Thank You. We appreciate your business. Happy Holidays!
Rebecca H.
10/2013
5.0
plumbing, drain cleaning
+ 0 more
There was a clog in one of the main lines. Water from the kitchen sick was backing up into the sink in the basement. I was really worried it was something big. When I called they were available to come within the hour. I was not home and arranged for them to come between 5:00 and 5:30. Manny arrived at 5:00, he was very nice, professional, understanding of my anxiety and put me at ease immediately. He was able to clear the clogged drain rather quickly. Also he advised me on some preventative work I should do to avoid future problems. He is a nice man and very friendly. I will be calling him back in the near future to do some of the work he advised. I am so happy to now have a plumber I can rely on! Use this plumber!
Description of Work: He cleared a clog.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$135
Response from Island Sewers
Thank You! It was a pleasure to serve you. Happy Holidays
nicholas L.
10/2013
5.0
plumbing, sewer cleaning, drain cleaning
+ 1 more
It was good, there were no problems.
Description of Work: They worked on my sewer drain.
Extremely professional and courteous plumber arrived quickly, explained what he was going to do and did it. Finished quickly. They even have a plumbing referral program, referred a few friends and will get a discount next time i need a plumber or any service!
Description of Work: Had a sewer backup, they came within the hour and did a great job, right on the estimate they gave me.
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Service Categories
Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Septic Systems,
General Remodeling
FAQ
Island Sewers is currently rated 5 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Island Sewers accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Island Sewers offers free project estimates.
Yes, Island Sewers offers eco-friendly accreditations.
Yes, Island Sewers offers a 10% senior discount.
Yes, Island Sewers offers emergency services.
No, Island Sewers does not offer warranties.
Island Sewers offers the following services: Plumbing. Drain cleaning. Sewer cleaning. Drain pipe installation. Exterior. Hot water. Heater service. Basement pump out. Fixture installation.