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Island Sewers

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

IslandSewers.com can service all your plumbing needs. We can usually provide service within 30min and will provide free estimates over the phone. We have been proudly servicing the Staten Island Community for over 12 years. 100% customer satisfaction is our goal.

Business highlights

24 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing. Drain cleaning. Sewer cleaning. Drain pipe installation. Exterior. Hot water. Heater service. Basement pump out. Fixture installation.

Services we don't offer

Call for Free Estimate

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Financing Available
MasterCard
Visa

Reviews

5.078 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
3%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
4.9
Showing 26-50 of 78 reviews

Shaun O.
06/2015
5.0
plumbing, remodeling
  + 0 more
Excellent service and pricing. These are the only guys I call after using them for the 3rd time.
Description of Work: Replaced lead bend in upstairs bathroom and jetting service/camera inspection of outside line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,840

Response from Island Sewers
Thank You! And we appreciate your report business! It was our pleasure to serve you.

Carol R.
06/2015
5.0
plumbing, sewer cleaning
  + 0 more
Alex and Rafael arrived within the hour time frame and got started right away. They assessed the problem and determined they would need to snake the sewer drain. After some problems trying to take off the cap, they quickly finished the job. Both guys were very nice, professional and friendly. I would definitely use this company again
Description of Work: Snaked the sewer drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Island Sewers
Thank you! We appreciate your business.

Irina G.
05/2015
5.0
plumbing
  + -1 more
It was a great experience. Eddy found source of the problem, suggested the best solution. Service was done on the Memorial Day, quickly and accurately. I would recommend the provider to everybody. Unlike other companies this one really true to it's claim to 24-7 availability. Thank you very much for your help in my time of crisis.
Description of Work: Replaced hot and cold washer valves.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Response from Island Sewers
Thank you for you Business it was pleasure to serve you! Please call us anytime for your plumbing needs.

Charles D.
05/2015
5.0
plumbing
  + -1 more
They did a wonderful job and I would absolutely use them again in the future.
Description of Work: Cleared sewer line and used camera in order to determine cause of clog

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Island Sewers
We Thank you for your business! 100% Customer Satisfaction is our Goal , and appreciate your feedback.

Tom M.
03/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
The response time was fast and the service was performed quickly.
Description of Work: Snake out sewer pipe

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Island Sewers
Thank you for your business!

Kathleen P.
03/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
Called Island Sewers to look into a sewer drain problem. We have used them in the past and were thoroughly impressed with their professionalism, knowledge and courtesy. Once again, Island Sewers went above and beyond all expectations. They arrived shortly after being called to look into a possible clogged sewer drain. Cleared the drain promptly and professionally; an exceptional company that I will use again and again for all plumbing needs.
Description of Work: Cleared the sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Island Sewers
Thank you! We appreciate your repeat Business. 100% Customer satisfaction is our goal. It was a pleasure to serve you.

Carl V.
02/2015
5.0
plumbing, water heater repair
  + 0 more
From start to finish excellent experience. Dennis the plumber was knowledgable, efficient and a true professional. I will be using this company again and would highly recommend them to others.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,125

Response from Island Sewers
Thank you! Your business is appreciated. It was a pleasure to serve you.

Barbara M.
12/2014
5.0
plumbing, drain cleaning
  + 0 more
Prompt scheduling and arrived within promised time frame. Work was done quickly with no mess. Price reasonable
Description of Work: Cleared clogged toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Island Sewers
Thank you! Customer satisfaction is our goal. Please keep us in mind for all you plumbing needs!

Frank L.
12/2014
5.0
plumbing
  + -1 more
A hole was made in the sheetrock behind the shower and a hole was made on the ceiling below the drain pipe. All pipes in wall was replaced. Dennis the plumbler used all heavy duty pipes and he used the top of the line shower valves. The job came out beautiful he was very neat will he was working and was constantly cleaning up after himself. Dennis was a getleman and very professional. I would use Island Sewers again but would ask for Dennis cause of his work ethics and professionalism.
Description of Work: tub drain pipe was rotted away and shower tub valves were replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Island Sewers
Thank you for your positive feedback Your business is appreciated.

Daria B.
11/2014
5.0
plumbing
  + -1 more
Hani and his team were terrific. There was a slow drip under the bathroom sink and they said they would tightened the pipe, to save me money. But they said if the tightening doesn't work, to call them back and they will replace the pipe. They did just that and came back quickly.
Description of Work: Changed pipe in under the sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Response from Island Sewers
We thank you for your business! 100% Customer Satisfaction is our goal Thank you for your feedback

Nancy K.
10/2014
5.0
plumbing
  + -1 more
Very prompt, very professional, clean, neat and tidy. Fair price. All good in our book!!
Description of Work: Repair and replace pipes in the kitchen sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Island Sewers
We appreciate your business! It was a pleasure to serve you. Thank you again.

Jose M.
09/2014
5.0
plumbing, drain cleaning
  + 0 more
Island Sewers did a great job, they called to let me know they were running a bit late and then arrived shortly after the initial estimate. They cleared the drain in my bathroom sink and were ready to go within 15 minutes, it took them longer to leave just because I couldn't find my checkbook. They also honored, their 30-day guaranty, I called them back within 30 days to come check my drain since sometimes it would still drain slowly. I suspected it was not the drain that was the problem, but I wanted to make sure. They came the day after I called and confirmed that the drain was still clear, my problem was that the sink didn't have an air vent, I just need to make sure I allow air to go down the drain when using the sink and all is well (either by manually swirling the water or not letting too much water drain at once).
Description of Work: They came to snake one of my drains that was clogged up from many years of buildup.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$158

Response from Island Sewers
Thank You for your feedback. Your business is appreciated. We continuously strive to provide high quality service, to ensure a satisfactory experience to each customer, all while keeping our prices competitive. Please note: There is an On-Call Manager avail at all times to assist customers with any questions/concerns.

Michael B.
08/2014
5.0
plumbing
  + -1 more
Great service.. Fast dispatch.. Reasonably priced,, Friendly and knowledgeable plumber.. Will continue to use this service
Description of Work: replace toilet bowl and replaced 3 shutoff valve Great service.. Fast dispatch.. Reasonably priced,, Friendly and knowledgeable plumber.. Will continue to use this service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Island Sewers
We Thank you for your business and appreciate your feedback. It was a pleasure to serve you!

Christina L.
08/2014
5.0
plumbing, drain cleaning
  + 0 more
Very pleasant, fast and professiona. Good job. I put their number in my phone.l
Description of Work: Manny and Sol replaced a pipe in the basement in a very difficult location, cleared kitchen drain and replaced trap, cleared sewage line, and checked water pressure in upstairs bathroom for free.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$875

Response from Island Sewers
Thank you very much ! We appreciate your positive feedback. Please call us anytime.

Steven R.
06/2014
5.0
plumbing, drain cleaning
  + 0 more
Everything was done quickly and efficiently. I already knew what the problem was and they confirmed it by doing a simple seal test. They came back the next morning and changed out the pipe. The rubber transfer clamp was a bit off and leaked just a tad and they came back the next day after I discovered this and quickly adjusted the clamp without further incident so far. The only negative was that they do not accept credit cards, which is hard to believe when running a plumbing business as plumbing services can be quite expensive. But overall I would use them again and recommend them.
Description of Work: Extended toilet drain pipe and changed it to PVC

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$575

Response from Island Sewers
Thank you for your Business!

Shaun O.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
They were prompt, professional, and very reasonable using Angie's list coupons that they honored. Hire these guys.
Description of Work: They cleared a tough bathroom sink drain blockage on 04/15/14, and we liked their work and price so much we had them replace a toilet flange and lead bend on 04/22/14.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,250

Response from Island Sewers
We Thank you for your comments, and we appreciate your repeat business! It was a pleasure to serve you. Please feel free to call us anytime. We strive for 100% customer satisfaction and value your opinion.

Oleg M.
05/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
After my sewer overflooded several times, I called the IslandSewers first time back in January and they showed up on the same day and cleaned it. However, the sewer overflooded twice within a month again and called them again. After the third time they suggested video inspection of the main pipe and jet cleanup. The job itself was done very well and I actually hired them to do the periodically scheduled sewer clean-up at my other house. I highly recommend the IslandSewer as I will use them again myself if necessary.
Description of Work: Clean the main sewer line to the street, conducted video inspection and performed jetting clean-up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Island Sewers
We strive for 100% customer satisfaction experience! We appreciate your repeat business, and your confidence in us. Thank you and please feel free to contact us anytime!

Linda S.
05/2014
5.0
plumbing, drain cleaning
  + 0 more
I was more than pleased with the service I received from Island Sewers. Calls were all returned promptly. Hani was very flexible and coming to do the work to accommodate my schedule was no problem. I was given a time frame for arrival and they came within this timeframe. The work was done well and I must say how appreciative I am that the original vintage sink was preserved. (In the past I feel other plumbers took advantage of my mother and had her change a toilet in this bathroom, saying it was too old to replace the "works" inside the tank. Result: now the fixtures do not match) Also, there was a opportunity for doing extra work by working on a sink that was draining slow ( Our technician, Saul or Sael, told us to use a Draino type product) and fixing what we thought was a leaking pipe (He told us the pipe was not leaking and the water was probably coming from the water diverter in the tub, which he resealed). All this speaks to the honesty of this business. I was also very pleased with the amount I was charged. I am at ease with them and I will certainly use them again. Great experience.
Description of Work: Put in a new stem and trap in a 94 year old (original to the home) pedestal sink. The sink needed to be removed to do this job. Replaced the sink after the job was done. Assessed a slow drain in another sink and a drip occurring from upstairs tub to ceiling below. Sealed the water diverter in the upstairs tub and advised homeowner to us a drain cleaner for the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Island Sewers
We thank you for choosing US! We appreciate your business. Please call us anytime.

Katsuyo M.
05/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
These guys are real professionals! I didn't know what to do when the sewer was backing up into my basement bathroom. I bought the house less than 2 years ago, and we could not locate the house trap. The Island Sewers people has the right equipment; they used a video equipment to locate the trap behind the wall. The job turned out much bigger than I anticipated because we needed to break the wall, but the Island Sewer guys were both fast and neat. They didn't leave any mess, and they also helped me patch up the wall. Another thing I liked about them was that their manager explained what needed to be done very clearly, and was willing to work with me to solve the problem and get the work done right within my budget. They were polite, and really wanted to help. I really appreciated that.
Description of Work: Helped locate the house trap hidden behind the wall, cleared out the sewer line, and fixed the problem of the sewer backing up into the basement bathroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$700

Response from Island Sewers
We thank you for your business and appreciate your confidence in our workmanship. If we can improve your next experience please let us know! It was a pleasure to serve you.

Timothy C.
05/2014
5.0
plumbing
  + -1 more
Extremely professional and courteous - very responsive Would absolutely use again
Description of Work: Pumped basement out emergent,y in the middle of the night

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Island Sewers
We thank you for choosing IslandSewers.com! We appreciate your business. Please call us anytime!

Susan K.
04/2014
5.0
plumbing, drain cleaning
  + 0 more
We called 5-B Island Sewers at eight o'clock on a Wednesday morning. The company assured us that they could do indoor plumbling repair. Two repairmen arrived at 9:00 a.m. They checked the main pipe that supplies regular water and confirmed that it was leaking. They went out to buy new pipe but they were back in an half hour. By 10:30 a.m. they were done and ready to leave. The company gave us $25.00 off for using Angie's List. We were pleased with their work and the price was reasonable. We definitely will use this company again in the future. We will let you know if we use this company again. Glad that we checked Angie's List.
Description of Work: The two guys changed the leaking pipe for new pipe.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$344

Response from Island Sewers
Thank you it was a pleasure serving you. We appreciate you choosing our company and thank you for your business.

Nelson R.
04/2014
5.0
plumbing, sewer cleaning
  + 0 more
Hani and his crew jetted the main sewer line and camera it. They offered professional advice and suggestions on maintaining the sewer lines. These guys are truly professionals.
Description of Work: Jetted and camera main sewer lines.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$789

Response from Island Sewers
We appreciate your comments, thank you. We strive to provide High-quality Service to all customers. Please call us anytime as we value your business.

Ivy T.
04/2014
5.0
plumbing, water heater repair, drain cleaning
  + 1 more
Late Thursday night on 4/10/14, I noticed there was water on top of my water heater and some corrosion surrounding one of the pipes connected to the water heater. After work on Friday 4/11/14, I went online to Angie's List, and entered Water Heater repair. Angie's List offered several plumbers that were in my area. I call several plumbers with the best review ratings that were nearby, and Island Sewer had the best price for the Water heater replacement, and were the only company available for immediate installation. The other companies I contacted, told me that they were booked until the following Monday or Tuesday. Hani, the company's owner, stated that he could be at my home within the hour, and he was. He and his assistant, were able to remove and replace my water heater in an hour, and were patient and courteous with my numerous questions. I highly recommend Island Sewer, and will use them again for any future plumbing issues.
Description of Work: Installed new water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Island Sewers
We are happy you called US! We thank you for your business as we value each of our customers.

Susan B.
04/2014
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
On a Friday evening, I noticed a bad odor coming from my basement. I called island sewers and Manny answered the call and was at my house 30 minutes later. He diagnosed the problem and was able to unblock my sewer and take care of the gaseous odor. He let me know step by step what was happening and what he was doing. He was not at all intimidated by my 102 year old house and never made any excuses about the difficulties of getting to the pipes or crawling into a tight space. He said he would come back the next morning with all his equipment to further ensure the job was done. He came exactly when he said he would and did a great thorough job. He and his workers were knowledgable, courteous, respectful, and his price for all the work he did was more than fair. They get the job done quickly and neatly. I will be doing more work on my home and I wouldn't call anyone else but Manny.
Description of Work: Manny came and diagnosed my sewer issue and corrected it immediately.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from Island Sewers
We Thank you for your kind comments and we appreciate your business!

Linda K.
03/2014
5.0
plumbing, water heater repair
  + 0 more
Last night my hot water heater burst. Looked up names on Angieslist and called Island Sewers. Despite the lateness of the hour, Manny took my information down and said not to worry, they would be there within 2 hours. Sure enough, around 8pm, the hot water heater was delivered and installed by Saul. he was very professional and easy to deal with and got the job done quickly. 7:30 this morning, Manny called just to make sure everything was fine and that I was happy. What a find!! Would definitely recommend.
Description of Work: Installed new hot water heater

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from Island Sewers
We Thank you very much for your comments and we appreciate your business!

Contact information

154 W Buchanan St, Staten Island, NY 10301

http://www.islandsewers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Drain Pipe Installation,
Septic Systems,
General Remodeling

FAQ

Island Sewers is currently rated 5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Island Sewers accepts the following forms of payment: American Express,Check,Financing Available,MasterCard,Visa
Yes, Island Sewers offers free project estimates.
Yes, Island Sewers offers eco-friendly accreditations.
Yes, Island Sewers offers a 10% senior discount.
Yes, Island Sewers offers emergency services.
No, Island Sewers does not offer warranties.
Island Sewers offers the following services: Plumbing. Drain cleaning. Sewer cleaning. Drain pipe installation. Exterior. Hot water. Heater service. Basement pump out. Fixture installation.
Call for Free Estimate

Contact information

154 W Buchanan St, Staten Island, NY 10301

http://www.islandsewers.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day