Air Rescue

Heating and Air Conditioning, Heating Oil, Water Heaters

About us

Air Rescue has been serving customers for over two decades! We have the experience and the technicians to handle even the most challenging tasks. All our technicians are highly trained and experience. We are also fully licensed, bonded and insured, so you can rest assured that you are in safe hands. Give us a Call 718-501-1616 With a full range of heating and A/C service solutions, we are here to take care of all your needs. Our highly trained technicians and customer support staff can help you make the right choice that ensures better comfort.

Business highlights

14 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

A/C Repair, A/C Installation, Air Duct Installation, Ductless A/C Services, Electric Furnace Repair, Air Duct Repair, Electric Furnace Installation, Emergency Services, Gas Furnace Installation, Heater Installation, Thermostat Repair

Services we don't offer

Air Duct Cleaning; Window units

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%first responders

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available
PayPal
Zelle

Our Recent Projects


Photos of past projects

Reviews

4.8141 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
1%
3
0%
2
1%
1
6%


Rating CategoryRating out of 5
quality
4.8
value
4.8
professionalism
4.8
responsiveness
4.8
punctuality
4.8

Filter reviews by category

Showing 26-50 of 141 reviews

Christine W.
12/2023
5.0
heating & air conditioning/hvac
  + -1 more
I tried to do a DIY fixing an issue I had with my Nest Thermostat. After I only made it worse, Jeff was able to come to my place, fix my mistakes and figure out the problem I was having. Very friendly and helped me get my place to actually blow cool air.
Description of Work: Thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Samuel Kalu M.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Literally the nicest most helpful humans I've encountered for a repair tech! They responded right away, came the next day, and fixed my problem within minutes. Can't thank them enough!! 10 stars
Description of Work: Fixed my HVAC problem within minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Response from Air Rescue
Very happy to see our customers happy

Ralph S.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Chris!! You have quite a gem in that young man. He was prompt, professional, very thorough in going through all the details of what needed to be done and why. I highly recommend this company and will recommend them to all my friends and family. We are now enjoying a very cool house, thanks to Chris and Air Rescue!!
Description of Work: I highly recommend this company
Rating CategoryRating out of 5
Yes, I recommend this pro
$99

Response from Air Rescue
Thank you we are very happy that you were pleased with the company

Timothy Fran G.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
Air Rescue has been out to my home or rentals about a half dozen times over the last 4 years or so. I could not be more satisfied with the service. During a recent issue with my home AC, they came out the day before a holiday and we're able to remedy the issue by replacing a small part. The fee was reasonable and they were in and out in less than an hour. I'll Unfortunately, they AC stopped working again by that evening. Ugh. I called Air Rescue at about 4:45PM the day before a holiday. While they couldn't make it out that evening, THEY OFFERED TO COME ON THE HOLIDAY MORNING. We settled for the day after the holiday, and I hope they enjoyed some well deserved time off. The next day they arrived promptly at 7:30AM, and discovered the issue was just a safety switch. We are back to enjoying cold air, all thanks to Air Rescue. It's not even worth searching for another AC service company, just call Air Rescue!
Description of Work: I could not be more satisfied with the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Toni S.
10/2023
5.0
heating & air conditioning/hvac
  + -1 more
CHris was an amazing service engineer and very knowledgeable in his field. He was patient and informative when explaining what was wrong with our system. The education he provided was insightful and didn't make us feel like we were being ripped off. He took the time to explain every detail and ensured we understood what we were agreeing to and what we do and don't have to replace right in this moment. I would recommend Chris and this business Air Rescue to anybody in the future. He is very trustworthy and thorough; something that is a lost art in the service industry. 10/10 highly recommend!
Description of Work: Fixed what was wrong with our system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

Joseph N.
09/2023
2.0
heating & air conditioning/hvac
  + -1 more
They replaced three AC systems condenser and air handler in difficult crawl spaces. They all worked but there were a lot of screw-ups. They said they could not find the right size filter holders so they taped on a bigger size. They initially installed one so the filter could not be replaced and when I pointed it out initially said falsely they had fixed it. They weren’t able to fit the bigger filter in one place and Jerry-rigged a fairly ugly fix to one of the return grilles. There was a misunderstanding as to whether the price included repairing the ceiling that was torn up and when they fixed it they initially sealed up the unit without an access hatch. When they came back to fix it (I agreed to pay a bit more) they did such a crappy job, and smoked in our house (leaving behind thru vaping device under the rocking chair they had smoked in), that I fired them. Chris, the boss, seems pretty competent, but he didn’t supervise adequately. He says he fired the guys who did all this.
Description of Work: Replacing 3 condensers and air handlers

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
3.0
responsiveness
4.0
punctuality
2.0

$21,350

rashawn L.
09/2023
5.0
heating & air conditioning/hvac
  + -1 more
Absolutely professional company!!! Great job!! Had a split AC and heating installed, these guys were very respectful of my home, they cleaned up exceptionally well !! Great price! Great employees!!
Description of Work: Great price! Great employees!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$299

Abe K.
09/2023
5.0
heating & air conditioning/hvac
  + -1 more
To sum up in one word, Air Rescue is excellent! They came on time and described the work that needed to be done. The work was completed, the problem was corrected, and they left the job site (a kitchen, dining room and bath) in our home spotless. Total professionals, I very highly recommend Air Rescue.
Description of Work: In the wall repair of split system drain leak and deep cleaning of 2 split system units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Rescue
Thank you for your kind words Air Rescue

Sonia D.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
Chris & Air Rescue is first class all the way! These guys are saving lives one HVAC at a time. I had their technician Matt come out and was able to fully diagnose my HVAC system and fix the issue. I was very pleased with the entire process from making the appointment to Matt's knowledge. they are a family business that truly deserve 5 stars. Matt was able to find out the issue on my older system and fix the for problem. I have these guys on speed dial for any HVAC related issues. I was referred to these guys by my neighbor and will always recommend them to anyone looking for any heating and cooling service.
Description of Work: Chris & Air Rescue is first class all the way!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$990

Juan S.
08/2023
5.0
heating & air conditioning/hvac
  + -1 more
These guys were able to come out for service a week sooner than others I called (during the busy heat season of August). Also, ask for their AC Technician, Matt, he is the best AC guy I've dealt with. He was right on time (we live out in Mountain House), he quickly assessed the issue, was professional and courteous, and he also thoroughly explained the issue and how he was going to fix it. We were cooling our home again in about 40 minutes. Marg, the Office Manager, is very easy to work with too, and very accommodating. This is my new HVAC go-to team.
Description of Work: HVAC go-to team.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Air Rescue
Thank you for your kind review

Paula W.
07/2023
5.0
heating & air conditioning/hvac
  + -1 more
They were just excellent in every regard. I really appreciated that they took the time to speak with me, make sure I was 100% comfortable and understood what we were doing, and were very courteous & friendly. Carlos and his assistant did a great job and now my home is nice and cool.
Description of Work: Replaced the AC and furnace with a new heating and cooling 3 ton heat pump system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Rescue
Happy to accommodate our customers. Thank you for your review.

Raul G.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
My Home Warranty service lined up Chris Heat & Air Systems. My system was intermittently sounding like a playing card in the spokes of a bike. Sunny arrived at the beginning of the two hour window and quickly diagnosed the problem and went right to work. He explained what the issue was and did a good job of answering my questions. He got the system up and running, but the complete fix required a part he needed to order. He committed to a date to install the new part and he met that commitment. Sunny was very friendly and professional, he really knew his stuff. I would highly recommend Chris and I would suggest asking for Sunny.
Description of Work: HVAC Servicing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$899

Marjorie G.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Chris came out today through our home warranty company. All I gotta say is from the initial phone call to the tech, all extremely professional and very nice! My wife had answered the service call and they were initially suppose to come out next week! But they worked around their schedule just to have someone out the next day! Amazing! Our tech, Matt, was very nice and got the job done quick! Now we are not left without heat this winter! Big thank you to Matt and the Chris company!
Description of Work: Home Warranty

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Air Rescue
Thank you for your review. Your happy to make a custom is always happy.

Marie P.
06/2023
5.0
heating & air conditioning/hvac
  + -1 more
Chris and his staff are incredible. My mother was relocated from her house because her air conditioner stopped working during our last heat wave. We were quoted $12k, $9800 and $8800 to replace her furnace and air conditioner. Chris got it up and running for under $2000. They were compassionate, professional, timely and very friendly. My mother is back in her own home and cool. Thank you Chris, company and staff.
Description of Work: Replace The Furnace and Air Conditioner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Air Rescue
We are more then happy to always please our customers

Gary I.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
My furnace and A/C unit needed replacing Chris gave me a great estimate very fair for the job, he explained what had to be done and answered all my questions, Chris and technicians were fantastic, performed very professionally, they removed all old equipment and even straightened old unsightly wires, protected my floors, excellent work highly recommend this company. Gary
Description of Work: Replaced furnace and air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Rescue
Thank you for your Review we appreciate your kind words chris

Olesya M.
04/2023
5.0
heating & air conditioning/hvac
  + -1 more
Very appreciated the fast and great response when I was contacted by Emily from air rescue company, was able to get an appointment next day for my HVAC check up. Chris and Alex were very nice, professional, knowledgeable and friendly. They also were able to accommodate changing my water heater next day for me and were quick and clean. Would highly recommend them. Thank you, air rescue team!
Description of Work: HVAC check up and water heater replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Rescue
We are more then happy to always please our customers thank you for your great comments

Margie C.
02/2023
5.0
heating oil companies
  + -1 more
My furnace gave out, and Air Rescue replaced it with an upgraded furnace. process was smooth and expedient. The onsite repair answered all my questions, taking the time to educate me as to what was happening with the repair. The only hiccup was a slight misunderstanding when it came to the billing, but that was certainly a "stuff happens" scenario and it got resolved with little fuss. I would use this contractor again.
Description of Work: Air Rescue replaced our furnace with an upgraded furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$490

Response from Air Rescue
We are happy to assist our customer as fast as possible

Aida L.
01/2023
5.0
heating & air conditioning/hvac
  + -1 more
They were very professional, on time. Work was performed neat and organized, both installers very knowledgeable. Service was excellent, informative from the estimate to the office to the installation. Would definitely recommend them, installation of furnace, air conditioning unit was very affordable.
Description of Work: Installation of new furnace, air conditioning unit and removal of existing units.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Rescue
We are glad you are happy thank you for your review

Mary S.
01/2023
5.0
water heater repair
  + -1 more
After reviewing few companies I finally decided to choose Air Rescue for my new furnace and air conditioner. Their price is very competitive. Ray came to look at the old system. He is very knowledgeable and advises me what I should get.After I accept the quote, they set the date for installation which is two days later.They were pretty fast forward.They even have a link to check their location before they come which I rarely see from other companies. One plus for that. The two technicians Jose and Hugo did the job.Even though the weather was 100 degrees but that didn't slow them at all. They were very attentive and neat. They answered all the questions with a nice and happy manner. I'm pleased and highly recommend Air Rescue HVAC. Thank you all the staff members!
Description of Work: pleased and highly recommend Air Rescue HVAC.
Rating CategoryRating out of 5
Yes, I recommend this pro
$800

Response from Air Rescue
Glad we were their got you and appreciate your reviews

lorenzo M.
10/2022
1.0
heating & air conditioning/hvac
  + -1 more
installation was never completed. there are holes in the wall and loose lines on the outside that swing in the wind. one line was not insulated properly
Description of Work: installation of two ac mini splits

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$6,500

Lilly B.
10/2022
5.0
heating oil companies
  + -1 more
Chris installed 2 A/C units recently and we were extremely happy with their service from the time we were given an estimate, to scheduling the install, and with their install as well. They were very professional and reliable and most importantly, when there was a bit of an issue with the install, Sal (one of the owners), came out and came up with a plan to deal with the situation and reassure me as well. Price wise, they were very reasonable laying out 4 different options which were also explained in detail. I will now use Chris to do our annual service on both our Heating and AC.
Description of Work: Heating and AC maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Air Rescue
Thank you for taking the time to give us a review we appreciate it very much Look forward to our next job

Mac A.
10/2022
5.0
heating oil companies
  + -1 more
We were referred by an existing client and called right after moving into our condo. We called at the height of furnace maintenance season but the support replaced us on a wait list in case there were any cancellations and they actually called with an opening about a week later! We were impressed with the follow up and the tech they sent, Trevor, was great. He took time to inspect everything and educate us along the way, making recommendations and options. Highly recommend!
Description of Work: HVAC Maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rafa L.
09/2022
5.0
heating oil companies
  + -1 more
From start to finish, just a phenomenal experience. They accurately diagnosed what was proving to be a big riddle in my duct and heating system. (No other local company knew how to solve it). The price was reasonable; the techs were very nice, thorough, knowledgeable and explained everything they did and why. Just a really good experience.
Description of Work: Phenomenal experience while repairing our system
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Air Rescue
Thank you very much we love making Our customers happy

Allan M.
09/2022
5.0
heating oil companies
  + -1 more
I had my furnace and condenser replaced. First of all, they have the lowest quote when I shopped around, I liked the extra care that Glen showed in explaining what needed to be done. The crew assigned to me (Vince, Dale, Keith, Glen) is the nicest and most helpful. They are all professional, respectful and very much knowledgeable. They did GREAT work and I'm so impressed. They never did short cuts and the quality of work is excellent. I will definitely use them again and I highly recommend. Well done, team! I thank you so much.
Description of Work: Furnace and Condenser replaced by Air Rescue

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindy M.
09/2022
5.0
heating oil companies
  + -1 more
My furnace was not working and I called to have someone come out. Christopher called me back and instead of charging me for the emergency call, he talked with me over the phone how to get it working again. I cannot thank him enough for his time and knowledge. I will definitely be using them for my future HVAC needs.
Description of Work: Taught me my furnace repairing procedure
Rating CategoryRating out of 5
Yes, I recommend this pro

Contact information

957 Post Ave, Staten Island, NY 10302

http://airrescueny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Heating Oil,
Water Heaters

FAQ

Air Rescue is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Air Rescue accepts the following forms of payment: Check,CreditCard,Financing Available,PayPal,Zelle
Yes, Air Rescue offers free project estimates.
Yes, Air Rescue offers eco-friendly accreditations.
No, Air Rescue does not offer a senior discount.
Yes, Air Rescue offers emergency services.
Yes, Air Rescue offers warranties.
Air Rescue offers the following services: A/C Repair, A/C Installation, Air Duct Installation, Ductless A/C Services, Electric Furnace Repair, Air Duct Repair, Electric Furnace Installation, Emergency Services, Gas Furnace Installation, Heater Installation, Thermostat Repair
Air Duct Cleaning; Window units

Contact information

957 Post Ave, Staten Island, NY 10302

http://airrescueny.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day