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Bug Runner

Pest Control, Animal Removal

About us

We have been in business for over 40 years. We are a family owned and operated pest control company and pride ourselves on having a quick response to our customer needs. Please call us with whatever pest control needs you may have.

Business highlights

57 years of trusted experience
Emergency Services Offered

Services we offer

ALL TYPES OF PEST CONTROL INCLUDING TERMITES, BED BUGS, ANTS, COCKROACHES, SILVERFISH, MICE, RATS, SQUIRRELS, RACCOONS, ETC. JUST GIVE US A CALL AND ONE OF OUR EXPERTS CAN HELP YOU TODAY.

Services we don't offer

N/A

Amenities

Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9149 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
9%
3
2%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 126-149 of 149 reviews

Stephen C.
07/2015
4.0
pest control, animal removal
  + 0 more
unknown
Description of Work: Sprayed chemicals into hornets nest gutter only. | |I had to wait several days before spraying water to remove the hornets nest.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$125

Helayne W.
06/2015
5.0
pest control
  + -1 more
.
Description of Work: The representative came to my home and conducted a thorough inspection of the interior area of my home, including my 3 1/2" crawl space. He placed rodent traps and removed full traps free of charge. Then he inspected the entire outside perimeter of my home-even with much of it covered by shrubbery. Lastly, he put out powder and gel to rid my home of those pesky ants. After about 24 hours I never saw another ant. I highly recommend this conpany!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$149

Response from Bug Runner
Thank you for the kind review. We are pleased that you were happy with the service. Thanks, Doug

Jim B.
06/2015
4.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$149

Susan and Mike M.
05/2015
3.0
pest control
  + -1 more
unknown
Description of Work: I tried to schedule appointments with them for two different days. Both times, they called to tell me they were not sure when they were coming but would get back to me. On the first day, they called me when I was doing something else. I canceled and rescheduled for the following week. The next week, I waited all day but did not hear from them until 4:15. I don't want to do business with them because they do not respect my time. They may be great at what they do, but I cannot tell you because I could not get them to come and give me an estimate. I am assuming the actual work situation would be similar,

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Response from Bug Runner
I am sorry for your unpleasant experience with our company. We always try to do the right thing for our clients and potential clients. I wish we could have spoke before this review was written so we could figure out a way to make things better. I hope you give us another shot in the future so we can prove what a good service we can provide. My name is Doug and I am the owner of the business. Feel free to reach me at 845-352-1147 if you would like to speak with me. Thanks, Doug

Rob S.
05/2015
5.0
pest control
  + -1 more
unknown
Description of Work: Evicted a birds nest from the kitchen vent and installed wire mesh

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Bug Runner
Thank you for the good review. Glad we could help with your pest issue. -Doug

Rich H.
04/2015
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Bug Runner
Thank you for the kind review. We look forward to working with you in the future for any of your pest control needs, Thanks, Doug

Steve C.
02/2015
5.0
pest control
  + -1 more
unknown
Description of Work: We are trying to find a ground hog or whatever it is and get it off my property. I think they got it. They said if I see it again they will come back at no charge. I hope they bring a gun to kill the varmint.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Bug Runner
Thanks for the kind words. We appreciate the review and look forward to helping you in the future for any pest control needs you may have. -Doug

Albert R.
12/2014
5.0
pest control
  + -1 more
.
Description of Work: Cleaned 5 rooms and stairs. everything went very well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Tom M.
11/2014
5.0
pest control
  + -1 more
They were polite and professional.
Description of Work: They inspected the home for termites.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Julian O.
10/2014
5.0
pest control
  + -1 more
Great
Description of Work: We prepaid for the service to eliminate yellow yackets as a special from Angie's List. We called Doug to set apponitment to eliminate a nest of yellow jackets. He told us to get a refund, as all the yellow jcakets are gone from our area due to the cold weather we had the last few days. A very friendly and very honest businees man.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Stacey V.
10/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Punctual and professional. We have used them for carpenter bee and spider extermination. Would use them again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Bug Runner
Thanks for the kind words. Reviews are very important to the growth of our business and we always appreciate the feedback! -Doug

Michael L.
10/2014
4.0
pest control
  + -1 more
unknown
Description of Work: Got rid of yellow jackets including nest in attic.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$125

Response from Bug Runner
thank you for the review! We look forward to working with you in the future. -Doug

Albert A.
09/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug Runner
Thank you for the kind review. Glad you were happy with our service. -Doug

Rich M.
09/2014
4.0
pest control
  + -1 more
unknown
Description of Work: We signed up for summer treatments. They come to the house once a month, and spray for bugs and insects all along the house and in bathrooms. Very nice and professional person. Don't seem to have that many bugs in the house, so it seems to be working. Of course the only way to really know is to stop and see if it gets worse, and we don't really want to do that!

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$500

Response from Bug Runner
Thanks for the review! If you have any questions or concerns regarding the service the office staff and I are only a phone call away. Glad everything is working so far. -Doug

Robert M.
09/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Bee extermination. Spoke with Doug, very punctual and professional. No sign of bees since. Would definitely recommend them in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Bug Runner
Thank you very much for the kind review. Glad we could help and that you were happy with the service. -Doug

Lior S.
08/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alex C.
08/2014
5.0
pest control
  + -1 more
.
Description of Work: The initial service (insect spray) was professional and satisfactory enough. Since then I have had snake problems and Larry helped me walk through it all over the phone and email (no charge!.) Overall the firm is very friendly and helpful. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$129

Steven N.
08/2014
5.0
pest control
  + -1 more
unknown
Description of Work: Got rid of 2 hives, one wasp, one yellow jacket nest in the ground

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Bug Runner
Thank you for your kind review and we looking forward to working with you in the future. Thanks, Doug The Bug Runner

JAMES S.
05/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Bug Runner
Thanks for the great grade you gave us. If you have any pest control problems in the future don't hesitate to call. -Doug

Sam S.
04/2014
5.0
pest control
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Response from Bug Runner
Thank you for your review. We hope to work with you in the future. Doug

Joan R.
02/2014
5.0
pest control
  + -1 more
Very pleased
Description of Work: Exterminated a yellow jacket nest

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David L.
01/2014
4.0
pest control
  + -1 more
Ants
Description of Work: I used Bug Runner.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$99

Kathy B.
08/2013
5.0
pest control
  + -1 more
quick and effective
Description of Work: ant extermination

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$175

Bennett P.
05/2013
5.0
pest control
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Contact information

680 N. Main St., Spring Valley, NY 10977

www.bugrunner.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pest Control,
Animal Removal

FAQ

Bug Runner is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 8:30 AM - 1:00 PM

Bug Runner accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bug Runner does not offer free project estimates.
No, Bug Runner does not offer eco-friendly accreditations.
No, Bug Runner does not offer a senior discount.
Yes, Bug Runner offers emergency services.
No, Bug Runner does not offer warranties.
Bug Runner offers the following services: ALL TYPES OF PEST CONTROL INCLUDING TERMITES, BED BUGS, ANTS, COCKROACHES, SILVERFISH, MICE, RATS, SQUIRRELS, RACCOONS, ETC. JUST GIVE US A CALL AND ONE OF OUR EXPERTS CAN HELP YOU TODAY.
N/A

Contact information

680 N. Main St., Spring Valley, NY 10977

www.bugrunner.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
8:30 AM - 1:00 PM