We have been in business for over 40 years. We are a family owned and operated pest control company and pride ourselves on having a quick response to our customer needs. Please call us with whatever pest control needs you may have.
Business highlights
57 years of trusted experience
Emergency Services Offered
Services we offer
ALL TYPES OF PEST CONTROL INCLUDING TERMITES, BED BUGS, ANTS, COCKROACHES, SILVERFISH, MICE, RATS, SQUIRRELS, RACCOONS, ETC. JUST GIVE US A CALL AND ONE OF OUR EXPERTS CAN HELP YOU TODAY.
very well. Patrick came three times. placed traps. explained everything to us. saw it through until we had no more small visitors.
Description of Work: had mice in our basement pantry eating our packaged food
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Brian L.
09/2017
5.0
pest control
+ -1 more
Very accomodating, friendly and puncutal. Great work overall and would definitely hire them in the future.
Description of Work: wasp nest and mouse removal
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Brian L.
09/2017
5.0
pest control
+ -1 more
terrific. these guys are great communicators, show up when they say they will, are priced fairly, and keep my home bug-free.
Description of Work: general pest control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
James L.
09/2017
5.0
pest control
+ -1 more
Within 10 minutes, Larry found the nest and treated it. Haven't seen a yellow jacket since. He was courteous and professional. Would not hesitate to use Bug Runner again.
Description of Work: Problem with yellow jackets inside the house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Dennis W.
09/2017
5.0
pest control
+ -1 more
Price was very reasonable. They installed a one way door on my roof with mesh on the other side so the squirrels can exit.
Description of Work: They removed squirrels off of my roof.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Faith F.
09/2017
4.0
pest control
+ -1 more
The staff is very courteous and professional. The company in general is very accommodating.
Description of Work: I live adjacent to a state park in a very wooded area and have a problem with field mice. The best solution for me was to take out a yearly contract for $500. This included an initial assessment, closing all access points, placement of exterior bait stations, follow up service calls.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$500
Janet R.
08/2017
5.0
pest control
+ -1 more
They were good, trustworthy, not cheap. I would give them an excellent grade overall. On the price, I would have to do a comparative study with other companies in the area, so I am not exactly sure what to say. It was not cheap, and there is a continuing fee, they are going to come back throughout the year to check the traps around the house. It is expensive, but I don't know how it compares to other providers in the area. It is expensive, but maybe it is because of the chemicals they have to use or whatever. They do periodic checks, I did notice the truck out in the driveway recently, I think they were just checking. They did leave a note that they checked and they saw no activity. It was my understanding with the contract that they would continue to do that during the year just to make sure there has not been a recurrance of the problem. This is the second time I have used them, so I would probably call them in the future.
Description of Work: Termite Treatment on my house this summer.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joanne N.
08/2017
5.0
pest control
+ -1 more
Doug responded quickly, charged a very fair price, was punctual and completed the work efficiently. He even gave me a 6 month warranty on the service. I was very satisfiedvwith the service.
Description of Work: Needed an in-ground wasps nets eliminated.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$134
Paul D.
07/2017
5.0
pest control
+ -1 more
Technician arrived on time for scheduled appointment. Answered all questions. No smell from spray. 60 day warranty.
Description of Work: Spray interior for carpenter ants.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$240
Jimmy T.
06/2017
5.0
pest control
+ -1 more
I needed someone to come out and see if my property was infected with termites. Spoke to Jessica at Bug Runner to schedule an appointment. She was very accommodating and helpful. She even asked that if I have any pictures, send it over to her and she can tell me if they are termites or not. Jason came out the next day and inspected the house. Everything went well. Although I did not get any treatment today, I will definitely call them again if I need work on something else. They did not try to sell me on a package or anything else that I don't need. Truly professional. THANKS AGAIN BUG RUNNER!
Description of Work: Termites/Ants
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Justin C.
10/2016
5.0
pest control
+ -1 more
The technician came on time and was very thorough. He placed mouse traps around the house and came back 2 weeks later monitor activity and close up entry points. We have noticed a huge change since their visit. We have 2 young children and the technician was always very mindful when treating for the mice and other pests. Highly recommend using Bug Runner, we also signed up for their seasonal treatments as well (annual price listed with this review).
Description of Work: Mouse prevention and general seasonal maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Jeffrey Z.
08/2016
5.0
pest control
+ -1 more
Bug Runner promptly came to our house to remove wasps that were nesting in a space near a shingle in the back. Santiago checked the area in question and other areas of the house for potential issues. He was knowledgeable, friendly and courteous, and explained the extermination process. Bug Runner successfully eliminated our pest problem. I strongly recommend Bug Runner for pest control/extermination needs.
Description of Work: Removal of wasps
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$70
Jose M.
06/2016
5.0
pest control
+ -1 more
After calling several best control services, I opted to go with Doug and Bug Runner. So happy with the decision. Doug was quick to respond and on overall . I decided to go with a year round service as I determined it would be the better value. I needed to schedule our first visit very quickly as my wife was very upset about the bug situation in our home. Dave was so great in accommodating our needs and quickly setup an appointment for that very next day despite it being a weekend. When Peter from Bug Runner arrived, my wife was so relieved. Peter was the absolute best. He was patient and calmly explained what he was doing and the best methods to handle the issue. I can't thank him enough. We are requesting Peter for our next quarterly visit and so happy to be rid of our bug problems.
Description of Work: Just moved into a new home and needed pest control services for Spring/Summer months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$490
Jennifer B.
12/2015
5.0
pest control
+ -1 more
I was skeptical when I first noticed him carrying a large golf club into my yard, but it was to be used as an extension pole to which the fogger can was attached. In the end, he used a few cans of this streaming spray to subdue and kill the pests , the force of which broke apart the nest as he went along. I was left with the pieces of broken nest, but I don't know what protocol is for that part of the job. The tech wasvery nice and friendly as well, and told me they were indeed "extremely nasty" insects. I would call them again if need be, and he did tell me to call in the unlikely event that they returned, which they did not. Incidentally, the nest was in my rear facing neighbor's backyard , in his overgrown bushes but because of their overgrown state, the bees' easiest flight path to and from the nest would be facing my yard which my poor puppy found out that day when he began yelping and running and falling trying to get away from the territorial little monsters.
Description of Work: Sprayed basketball sized white & black striped bee or hornet's nest with fogger cans.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Lisa K.
10/2015
5.0
pest control
+ -1 more
We use Bugrunner every year to eliminate a big wasp and bee problem on the outside of my home. The price is great at $124 and they assess the outside of my home and look for wasp and bee nests and they always find them. Before hiring Bugrunner we couldn't enjoy our backyard and deck and the wasp and bees were relentless and we would easily have 10 or more hives each year. As a preventative we hire Bugrunner in the Spring when the weather gets warm to dust the typical areas that the bees and wasps seem to congregate. They always find the nests and dust in the areas that they know the bees and wasps will look to make their home. This always works for us. If we need another dusting as the summer progresses, they always offer to come back and take care of us. But we have never needed more than one application. Prompt service and the exterminator is friendly, helpful and punctual.
Description of Work: Dusted my home on the outside perimeter for wasps and bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$124
Jimmy K.
10/2015
5.0
pest control
+ -1 more
they responded extremely quickly sending one of their guys on a Friday within 2 hours of contacting them. They are professional, well trained in what they are doing and quick! Hope I never have the need for them again but if I do, wont hesitate for a minute to call them. Highly recommend!
Description of Work: Contacted Bug Runner regarding a yellow jacket nest located behind the vinyl siding of house
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
KEN Z.
10/2015
5.0
pest control
+ -1 more
Very well done job, bees are not coming back, thanks a lot for the great work
Description of Work: Elimination of Hornets, Wasps, and Yellow Jackets Nest/Colony
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Denise S.
09/2015
5.0
pest control
+ -1 more
Any treatments and removal of the yellow jackets was done on one visit to my home. No other treatments were necessary and I was pleased.
Description of Work: Treated areas where yellow jackets were thought to be living. They were actually living in one of the poles of my fence. The top was not on and they built a nest.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Robert T.
08/2015
5.0
pest control, animal removal
+ 0 more
Excellent -A gentleman named Louie arrived on time as scheduled, surveyed the situation and quickly eradicated the issue. Louie was very polite, courteous and informative as to our situation. We will definitely call Bug Runner and Louie for any future problems
Description of Work: Removed a nest of white faced (bald faced) wasps suspended under an overhang of the house
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$215
Judy H.
08/2015
5.0
pest control, animal removal
+ 0 more
Went very well, prompt scheduling of appt and arrival. He had to come back to re-treat but was very responsive and did not charge for re-treating. Problem solved!
Description of Work: Removed hornet's nest from tree.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Response from Bug Runner
Thank you for your feedback. I am glad you were happy with our service. Call us if you need anything in your new home! Good luck, Doug
Kyle R.
08/2015
5.0
pest control
+ -1 more
So, Larry made himself available before his shift because of my work hours to do the inspection, very accommodating, and explained to me that he started the company in the 1970's, and his son now runs it. I showed him one of the areas of concern, and also some small wainscoting style pieces of wood that had dropped from the outside soffit that looked eaten up. He informed me that although it was a significant amount of fine wood dust, it was purely dry rot and not termite damage. Same for the pieces of wood i showed him. He noticed that i was doing a lot of the renovations at my place myself, and suggested that i fully scope out the framing when I do replace the windows one by one. Music to my ears, and quite a relief. He said that if i wanted, he could put monitoring stations outside as a preventative, but there was no hard sell. He said that i was fine, and that if i ever needed him in the future for any kind of service, don't hesitate to call. Wow!!! No Hard sell!! Just a real honest professional who wasn't trying to sell me something i didn't need. He totally will have my business when needed. Wow, what a relief!!
Description of Work: I knew the windows on my house were dry rotted from age (replacing them all shortly), but when i found what i thought was quite a bit of frass (saw dust like accumulation) between the window and storm window, i obviously became concerned that i had termites that found their way into the house through the already old and deteriorating sills, and windows. I logged onto Angieslist to find some exterminating businesses in my area. Bug Runner was highly recommended/rated, and i reached out to two other companies as well on a Saturday afternoon. Bug Runner called me on Sunday to hear what i had to say, and we set up an appointment for a free estimate to scope out the issue. The other companies i reached out to either didn't call me, or said that i was out of their main focus area of Westchester even though their ad stated that they serviced Rockland. I don't want to beg for a company to come out and do me any favors (prob would overcharge), so i dismissed that other company.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Bug Runner
Thank you very much for your review. We appreciate the feedback and look forward to helping you in the future with your pest control needs! -Doug
Marilyn W.
08/2015
5.0
pest control
+ -1 more
Excellent Service! Showed up when they were supposed to. They did the job and I would recommend them to anyone.
Description of Work: Termite mediation
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
Joseph M.
08/2015
5.0
pest control
+ -1 more
Communications were great. The woman on the phone was very helpful and professional. I texted photos of the hornet's nest and immediately scheduled an appointment. As promised, I was called 30 minutes in advance of the arrival of Doug, the owner, who did the work. Doug explained the process, put on his bee suit and sprayed the nest. At the end, Doug told me what he had done and to let him know if there were any hornets remaining the next day. All have been eliminated and we can use our patio again. I will certainly be using Bug Runner in the future as needs arise. Thanks!
Description of Work: Hornet Nest Removal
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$124
Mei W.
07/2015
5.0
pest control
+ -1 more
It works very well and no wasp net any more. Great job!
Description of Work: clean up wasp net and prevent wasp comes to my house again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$129
Jessica S.
07/2015
5.0
pest control
+ -1 more
Bug Runner came highly recommended by a trusted local source. They were responsive, prompt, thorough and professional. I will happily have them do a quarterly service. Creepy carpenter ants were gone in less than 24 hours. Santiago was responsive to my concerns about toxins (we have a young child). He used gel bait in the house and only sprayed in the utility room, which is off limits to our child. He said to give a call if we notice anything unusual and he would return. I was very pleased with the service.
Description of Work: Bug Runner took care of our carpenter ant problem, and did a general inspection and treatment of the whole house, inside and out.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Bug Runner is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:30 AM - 1:00 PM
Bug Runner accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Bug Runner does not offer free project estimates.
No, Bug Runner does not offer eco-friendly accreditations.
No, Bug Runner does not offer a senior discount.
Yes, Bug Runner offers emergency services.
No, Bug Runner does not offer warranties.
Bug Runner offers the following services: ALL TYPES OF PEST CONTROL INCLUDING TERMITES, BED BUGS, ANTS, COCKROACHES, SILVERFISH, MICE, RATS, SQUIRRELS, RACCOONS, ETC. JUST GIVE US A CALL AND ONE OF OUR EXPERTS CAN HELP YOU TODAY.