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Prince Carpet Care

Carpet Cleaning, Upholstery Cleaning, House Cleaning,

About us

We have been in business for over 38 years. All work is done by the owner. We specialize in "GREEN" cleaning, which is safe for children, pets and the environment. We offer a professional service at an affordable price.

Business highlights

48 years of trusted experience

Services we offer

We specialize in "GREEN" cleaning of carpets and furniture. We service both residential and commercial. We offer FREE SCOTCHGUARD with each room and/or furniture cleaning.

Amenities

Free Estimates
Yes


Accepted payment methods

Check

Reviews

5.0103 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
99%
4
1%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 103 reviews

Sherri E.
11/2014
5.0
carpet cleaners, house cleaning
  + 0 more
First, Mr. Prince is very professional, courteous and thoughtful. I had an easy time getting in touch with them to schedule, and he was right on time. Second, they use only pet-safe, child-safe, environmentally friendly products. Third, there were multiple spots on the carpets and the staircase was definitely dingy reflective of all the traffic. All of the carpets look like new!!! There is not a spot to be found on any of them. I would HIGHLY recommend Prince Carpet Care and will use them again myself!
Description of Work: I recently moved into a new home. Mr. Prince cleaned my off-white carpets in 4 bedrooms, a hallway and down the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$235

Response from Prince Carpet Care
Thank you for your comment. It was our pleasure to service you.

Alicia J.
08/2014
5.0
carpet cleaners
  + -1 more
I was so impressed with every aspect of Tom's company...from the initial call with Tom's charming wife to make the appointment to the wonderful work completed by Tom. Tom really cares abouat his profession and did a fabulous job. The carpeting had a stains that I had tried unsuccessfully to remove. Actually, I had made them worse! The area rug is several years old and the colors had muted or so I thought. The carpeting is now spotless and the area rug looks wonderful. Everything was completed perfectly, the furniture was moved and relpaced with great care and the rugs dried quickly as promised I would most surely recommend Tom and plan to use his service again!
Description of Work: Cleaned wall to wall carpeting and an area rug

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Response from Prince Carpet Care
Thank you [member name removed] for your comments. It was our pleasure to service you. Tom & Debbie

Wendy B.
08/2014
5.0
carpet cleaners, house cleaning
  + 0 more
Our carpet had some stains that I could not get out myself. I called Prince Carpet Cleaners and it looks beautiful again. I am so pleased and will use them again in the future.
Description of Work: Cleaned our family room.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Response from Prince Carpet Care
Thank you [member name removed] for the comment. We look forward to servicing you in the future. Tom

Matthew M.
06/2014
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Awesome price, service and job! Have recommended to all I know.
Description of Work: Cleaned carpets and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$290

Response from Prince Carpet Care
Thank you for your comment. We appreciate your business. Tom and Debbie

Lynn C.
03/2014
5.0
carpet cleaners
  + -1 more
The carpet in the family room is at least 10 years old and very worn out. He cleaned and brushed up the fibers so that it almost looks like new! The carpet smells great, and he doesn't use any harsh chemicals. Safe for children and pets immediately after cleaning. Price was very reasonable and less than quotes I received from competitors. I will definitely use him again next year.
Description of Work: Cleaned carpet in family room and the basement, approximately 200 sq ft and 600 sq ft. Moved all of the furniture and put pads underneath the legs while the carpets were drying.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Prince Carpet Care
Thank you [member name removed] for your review. We appreciate your business. Tom

Jane A.
03/2014
5.0
carpet cleaners
  + -1 more
My phone call was returned promptly, Mr. Prince came at the appointed time and told me approximately how long the job would take. My rugs are very light colored and I have animals. I was amazed how many stains he was able to remove. He puts little plastic sheets or foam cushions under all legs to prevent possible rust stains. I have used Prince Carpet service for 20+ years and have never been disappointed with the results. This is a family run small business. I feel very comfortable leaving him in my home alone.
Description of Work: Mr. Prince shampooed all first floor carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Response from Prince Carpet Care
Thank you [Member name removed] for your review. We have appreciated your business over the years, and look forward to servicing you in the future. Tom

Tyler F.
03/2014
5.0
carpet cleaners
  + -1 more
He was fantastic. I plan on having him come back again - probably up to three times a year. Highly recommend!
Description of Work: Cleaned all carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Prince Carpet Care
Thank you [Member name removed] for your review. It was our pleasure to service you. We appreciate your business. Tom

Margaret S.
03/2014
5.0
carpet cleaners
  + -1 more
I was given a quote $20 higher over the phone. When they got here he said it would be $20 less because they thought I also had an area rug to clean. Honest. I didn't know. He could have charged me the quoted price. My carpet had a wear line in front of the sofa. I didn't expect cleaning to remove that. He got another brush from the van and tried that. My carpet looks new! Punctual, professional, honest and good quality work! I will use them again. I wish they did ceramic tile!
Description of Work: He cleaned the carpet in my family room and on the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

Response from Prince Carpet Care
Thank you for your review. It was our pleasure to service you. We appreciate your business. Tom

Kim L.
03/2014
5.0
carpet cleaners
  + -1 more
The Lady went to the extra effort to make sure she contacted me about the revised estimate on the extra rooms. Great price for the service. Tom was there 10 minutes early. Made sure that the door entry way was protected from heat loss while the door had to be partially opened. I highly recommend this service.
Description of Work: Steam cleaned the carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Prince Carpet Care
Thank you [member name removed] for your comment. We appreciate your business. Tom

Mary H.
02/2014
5.0
carpet cleaners, flooring contractor
  + 0 more
I initially contacted Prince Carpet Cleaning to contract for furniture cleaning services. Debbie Prince was able to help me assess that their method of cleaning would not work for the one set of couches due to the material rating and gave me a reference to someone who would. I was unable to locate the material rating code on the second set of couches and so an appointment was made for Tom to come and clean. When he arrived, much to my chagrin, he quickly found the code I couldn't and ascertained that the couch was not rated. He gave me the option of having him clean it but was very clear about the risks involved. I opted not to use his services at that time BUT WAS SO IMPRESSED with his knowledge, honesty and responsiveness that I talked with him about carpet cleaning. I had decided that since I had not been cleaning my carpets that I needed new - but with his level of professionalism and knowledge, I decided to hire him for the carpet cleaning service. A new appointment was made and he called to confirm I was ready for him and came and did the job The carpet came out better than I had any expectation (given the age 20 years + the fact that it had not been done ....). I decided spending the $160 on his services every 6 months to keep it this way will get me through a few more years with this carpeting and save me the expense of replacing. Highly recommend!
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Prince Carpet Care
Thank you [member name removed] for your review. It was our pleasure to service you. We appreciate your business, and look forward to servicing you in the future. Tom & Debbie

Brian B.
01/2014
5.0
carpet cleaners
  + -1 more
Tom was great. Professional, courteous, and right on time (even a bit early in fact). Price was even a hundred dollars less than the other person that we inquired with. Gave me tips on how to self-clean the dining room chair if it happened again in fact. Would definitely use his services again!
Description of Work: Cleaned a couch and a dining room chair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Response from Prince Carpet Care
Thank you for the review. It was my pleasure to service you. Tom

IAN R.
12/2013
5.0
carpet cleaners
  + -1 more
I have him clean our carpets every six months or so. I post a review every time because each time I am impressed. It's hard to find a company like them (and even harder to find a person like Tom). Really great, highly recommend them
Description of Work: Cleaned carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Prince Carpet Care
Thank you [member name removed] for your review. It was nice seeing you again. Tom

David B.
12/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Mr. Prince showed up early after calling to ensure I would be home. He did an excellent job on both the couch and carpet. The amount charged was actually less than the original estimate. I was very pleased with the service provided and would call Mr. Prince again.
Description of Work: Cleaned couch that had been in storage for some time, and removed spots from oriental carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$85

Response from Prince Carpet Care
Thank you for your review. We appreciate your business and look forward to servhe icing you in the future. Tom & Debbie

Jeff H.
11/2013
5.0
carpet cleaners, upholstery cleaning
  + 0 more
I would recommend this company to everyone. Great service and very reasonable rates. I was looking at replacing my basement carpeting due to pet stains and teenagers. I am amazed at the results. Very, very pleased.
Description of Work: Carpet and upholstery cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from Prince Carpet Care
Thank you for your review. It was my pleasure to service you. Tom

MJ W.
11/2013
5.0
carpet cleaners
  + -1 more
Tom was excellent! He was punctual, professional, explained what he was going to do, used green cleaning materials, a big plus for pet owners, and practically restored the carpets (10 years old ) to like new condition. he finished in about 2.5 hours.
Description of Work: We had a large family room 20x30, stairway, and tv room 15x15 and runner cleaned - we had pet stains and other high traffic, heavily soiled carpets cleaned. Got right to work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Prince Carpet Care
Thank you for your review. It was my pleasure to service you. Tom

Stephanie O.
11/2013
5.0
carpet cleaners
  + -1 more
Tom was very punctual. He pretreated the carpets and spent extra time trying to get the stains out of the wool rug. The carpets look great. Tom was very professional, efficient and enjoyable to work with.
Description of Work: I asked Tom to clean three area rugs. One was a wool rug (off white) that had a few difficult stains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Prince Carpet Care
Thank you for your comment. We appreciate your business.

Judy C.
10/2013
5.0
carpet cleaners
  + -1 more
Tom did an excellent job. He even removed a stain that another professional cleaning service was not able to do. I highly recommend him.
Description of Work: Cleaned carpeting in living room, dining room, hallway, three bedrooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$202

Response from Prince Carpet Care
Thank you for your comment. I appreciate your business. Tom

Ted L.
10/2013
5.0
carpet cleaners
  + -1 more
This was an excellent experience. Tom Prince arrived at the scheduled time and proceeded to do an outstanding job. I never expected the carpet to look stain-free again but he made it happen. He is professional and very pleasant to work with. I recommend his services without hesitation.
Description of Work: Cleaned upstairs wall-to-wall carpet and carpeted stairway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Response from Prince Carpet Care
Thank you [member name removed] for your comment. We appreciate your business. Tom

Lauren P.
09/2013
5.0
carpet cleaners
  + -1 more
Tom did a wonderful job. This was my first time using Prince Carpet Cleaning and I will be using them again in the future.
Description of Work: Cleaned the carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$155

Response from Prince Carpet Care
Thank you, [removed member name] for your comment. We appreciate your business. Tom

Thomas D.
09/2013
5.0
carpet cleaners
  + -1 more
We have been using the services of Tom Prince for years. He is always punctual and his work is of the highest quality. We recommend Prince Carpert Cleaning to all our friends and family.
Description of Work: Cleaned carpets in livingroom and bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Prince Carpet Care
Thank you for your comment. It was nice to see you again. Tom

mike M.
09/2013
5.0
carpet cleaners
  + -1 more
Excellent !!!!! Tom the owner arrived on time and was able to get these off white carpets looking new again. We had just purchased our new home 3 weeks prior so he was the last of contractors to be here. Will call him once a year for a preventative maintainance on our carpets.
Description of Work: Steam cleaned hallway, formal dr, stairs & family room

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Prince Carpet Care
Thank you(Member name removed) for your comment. It was my pleasure to service you. Tom

Donna F.
08/2013
5.0
carpet cleaners
  + -1 more
An excellent experience start to finish. On time accommodating to my schedule. Tackled pet stains and did a fabulous job. Saved me from having to get all new carpet, very pleasant, professional. His process dries quickly and my carpet haven't looked this good.
Description of Work: Cleaned three rooms and hallway carpets was able to remove significant pet stains!!.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Response from Prince Carpet Care
Thank you for your comment. It was my plesasure to service you. Tom

James B.
07/2013
5.0
carpet cleaners
  + -1 more
Had a very positive experience with Prince Carpet Cleaning. Tom showed up on time, was very pleasant and professional. Cleaned the family room carpet, stairs, hall and 2 BR. Had some pet stains that I was concerned about, but Tom got them out no problem. Floors look great! Would definitely call them again in the future.
Description of Work: Prince Carpet cleaned the carpets in our townhome.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Prince Carpet Care
Thank you for your comment. It was my pleasure to service you. Tom

Irma C.
07/2013
5.0
carpet cleaners
  + -1 more
My carpet had been cleaned by other cleaners and did not look good. Actually ashamed of it. Decided I needed a new carpet but thought I would give Prince Carpet cleaners a try first. When he got done my carpet looked like it was new. The owner is the person who cleans and obviously takes pride in his work. I have recommended Prince Carpet Cleaners to my family and friends.
Description of Work: Cleaned my wall to wall carpet Living Room, dining room, hallways, bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$135

Response from Prince Carpet Care
Thank you for your comment. It was my pleasure to service you. Tom

Randee H.
06/2013
5.0
carpet cleaners
  + -1 more
I have used a number of cleaning services, and they are far and away the greatest I have ever used. They are so nice, I am completely comfortable having them in my home, and they do amazing work. Everybody I have ever spoken to about them says the same thing. I found them to be very affordable, a great value, and great people also. I am also very happy with the products they use. There is no odor and they use environmentally friendly cleaning agents which is great because I do not have to worry about my cat on the newly cleaned carpet. I would give them ALL A+s if I could.
Description of Work: I have them clean my carpets on a yearly basis. I have been using them for 5-6 years. My carpets have lasted so much longer than I would have expected just because Prince cleans them up so nicely.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$162

Response from Prince Carpet Care
Thank you for your comment. It was my pleasure to service you. Tom

Contact information

46 Central Ave, Schenectady, NY 12304

www.princecarpetcleaning.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
House Cleaning,
Flooring Sales and Installation,
Oriental Rug Cleaning

FAQ

Prince Carpet Care is currently rated 5 overall out of 5.

Sunday: 9:00 AM - 9:00 PM

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Prince Carpet Care accepts the following forms of payment: Check
Yes, Prince Carpet Care offers free project estimates.
Yes, Prince Carpet Care offers eco-friendly accreditations.
No, Prince Carpet Care does not offer a senior discount.
No, Prince Carpet Care does not offer emergency services.
No, Prince Carpet Care does not offer warranties.
Prince Carpet Care offers the following services: We specialize in "GREEN" cleaning of carpets and furniture. We service both residential and commercial. We offer FREE SCOTCHGUARD with each room and/or furniture cleaning.

Contact information

46 Central Ave, Schenectady, NY 12304

www.princecarpetcleaning.com

Service hours

Sunday:
9:00 AM - 9:00 PM
Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 9:00 PM