Prince Carpet Care

This is the second time I used Prince Carpet Care. The evicted tenant destroyed several of the carpets in the apartment. With Tom's help, we were able to save the carpets in two rooms.

Tom and Debbie were both great to deal with. When I emailed for a quote they got back to me immediately. They answered my questions and Tom was able to come and do the job when it was convenient for us. Tom arrived on time and was able to do the job quickly and efficiently. He even made our Berber carpeting look like new! We are very pleased.

Tom was so polite and personable and we felt totally at ease with having him in our home. He did an outstanding job and all went as he said it would. We would definitely have him do our carpets in the future.

Things went beautifully. Tom arrived a few minutes early, which we feel is a bonus, and instantly impressed us with his warm, sincere professionalism. He did an initial walk-through of the rooms and took care in noting areas needing special attention. We were impressed by how efficiently he proceeded and how easy he was to talk and work with. The difference we see in our carpets is significant - not only do they look fresh, spots we couldn't remove are gone. Another bonus, no strong odor produced by cleaning agents or procedures. Overall, we are extremely happy with the service Tom provided and are impressed by his work ethic, integrity, and care.

Such a pleasure to work with. I love the personal care! Thank you for the clean carpets!

Called on Sunday morning. Job was completed on Wednesday of that week. Large stain at the top of the stairs is totally gone. I really expected that there would be some of that stain still there. All the smaller and less noticeable stains are also gone. Everything was done in a reasonable time by a professional. I could not be happier.

They look like brand new! So happy with the service.

Material was not the type that can be cleaned with traditional cleaning solution and I was told it would likely not be fully cleaned. I requested that it be cleaned anyways and it came out better than I thought even though not completely clean,

Excellent job. Even the area where the dog likes to sleep looks new!

Carpets came out great -- will use their services again.

very professional appearance. nice job

Very well. Mr. Prince is very personable and accommodating. He did a wonderful job removing stains and pet urine odor from our carpets. Used his services before and will again. Linda and Elliot Saroff

He's very quick and thorough. He does a great job, he's very sweet, and he's an absolute gentleman. I was very pleased.

My rugs looked better after he was done than they did when they were brand new! Super nice people to deal with all the way around.

Right from the start Tom and Debbie were great. I just purchase a house and wanted the carpets cleaned prior to my move-in. I spoke with Debbie on the phone to schedule and for a bit we played telephone tag. She was very courteous and kind and worked with me to get a date scheduled. When the day came, Tom was prompt and efficient. It took around 2 hours to do my livingroom, dining room, stairs and 2 bedrooms. My carpets look great. Previous stains gone and they smell awesome. I would definitely hire them again.

It went very well. Mr Prince is a really nice person and very professional. He answered all our question, arrived promptly and did a wonderful job cleaning our carpets and rugs. Highly recommend him.

Tom was a pleasure to work with. He was able to get my rugs looking new. Sofas came out very well too.

They did a great job, were punctual, and price seemed fair. Would use again :)

Tom and his wife were both pleasant,friendly and knowledgeable. Work was done quickly and professionally. All questions were answered satisfactorily. Would recommend to anyone.

Very professional, communicative and did an excellent job on a challenging project. Woman owned and managed business. Highly recommend.

I liked everything. He was great. He was very knowledgeable.

Tom was very pleasant to talk to, very professional, courteous and thoughtful. Very easy time to schedule the carpet cleaning. He was right on time. Was happy to see that they use only pet-safe, child-safe, environmentally friendly products. There were multiple spots on the carpets and the stairs were definitely dingy reflective of all the traffic. All of the carpets look like new!!! There are no spots to be found on any carpets thanks to Tom. I am extremely happy with the way the carpets were cleaned. I would HIGHLY recommend Prince Carpet Care and will use them again myself!

Tom arrived a little ahead of time, surveyed the area, reaffirmed his estimate and got right to work. The carpets had been regularly vaccuumed but never steam cleaned in 6 years and I was afraid the spots and stains, especially on the stairs , might not come out. Tom finished the job under his estimated time and everything - even the stiars -came out spotless! He was punctual, professional and efficient and I would highly recommend his service - which is reasonably priced - to anyone.

Excellent job the carpet was very clean.

It was excellent. It's a one man show. Tom and Debbie are very nice. He moves his furniture himself. He is approachable, kind, and honest on what he can and cannot do.