Family Pest Solutions

4.9(
34
)

Pest Control, Home inspection

About us

Your Pest Control expert in the Capital District About Family Pest Solutions is a Full Service Pest Control company owned and operated by Jack Johnson A.C.E. (Associate Certified Entomologist). Jack has 30 years of experience in the Pest Industry. His training and certifications include: AIB – America Institute of Baking certified, Purdue University – correspondence course, Texas A&M – Biology of Termite, ACE Certification – Associate Certified Entomologist. The combined training and certifications allow Family Pest Solutions to use the most advanced methods available to treat your home or business. Our service reports and recommendations will communicate our findings, our recommendations, our treatments, what to expect, and what we’ll do at the next service. Family Pest Solutions takes an approach to Pest Management called Integrated Pest Management (IPM). This service will allow us to inspect the home completely before treatment and design a customized solution for control and elimination, while being environmentally responsible and effective.

Business highlights

8 years of trusted experience
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Residential and Commercial Pest Control. Carpenter Ants, Ticks & Mosquito's, Bed Bug, cockroaches and rodents. I also offer WDI - Inspections - (Clearance Letter)

Services we don't offer

I do not offer Structural Home Inspections or Wildlife services

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.934 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
9%
3
0%
2
0%
1
0%
Rating CategoryRating out of 5
quality
5.0
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Write a review

Filter reviews by category

Showing 26-34 of 34 reviews
Robert G.
09/2017
5.0
pest control
  + -1 more
Treated effectively
Description of Work: Carpenter ants
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Family Pest Solutions
Thank you Mr [Member Name Removed] for the positive review. Thank you for choosing Family Pest Solutions to effectively treat your home for carpenter ants.
Kathleen E.
09/2017
5.0
pest control
  + -1 more
Ants are gone.
Description of Work: Problem with tiny ants in the kitchen.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$189
Response from Family Pest Solutions
Thank you Ms [Member Name Removed] for your positive review. Thank you for choosing Family Pest Solutions to take care of the ant problem you had in your kitchen.
Sandra G.
08/2017
5.0
pest control
  + -1 more
...
Description of Work: ....
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$243
Response from Family Pest Solutions
Ms. [Member Name Removed], thank you for the positive review and for choosing Family Pest Solutions for your pest control needs.
Sheri C.
07/2017
5.0
pest control
  + -1 more
Fine. Good job.
Description of Work: He sprayed for ticks and mosquitoes.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$149
Response from Family Pest Solutions
Ms Camprone, thank you for the positive review and for using Family Pest Solutions to take care of your ticks and mosquitoes.
Carol L.
06/2017
4.0
pest control
  + -1 more
I told you above.
Description of Work: I paid Angie's list $149 with the understanding that the treatment was good for all season. FPS solutions charged me $117.70 upon treatment and said it needed to be done monthly. I called AL and was told they would straighten it out. FPS called and told me AL was wrong and I needed to be treated monthly. FPS is going to apply my Payment to the July treatment. I'll continue with them, but I'm not happy!
Rating CategoryRating out of 5
value
3.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0
LM P.
01/2017
5.0
pest control
  + -1 more
Fully satisfied.
Description of Work: There were mouse droppings in the kitchen, so I called Jack on Monday, and he came on Tuesday. Today is Friday, and there have been no signs of mice since Jack left. Good job!
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Family Pest Solutions
Mrs. [Member Name Removed], Thank You for the Positive Review ! Please be sure to call us if the mice return or if you have other pest concerns. Jack
Daniel B.
07/2016
5.0
pest control
  + -1 more
The job was done promptly and affordable, very professional. Job well done.
Description of Work: I had a bad mouse problem in my garage and basement. Spoke with Jack at Family Pest Solutions and he was at the house that afternoon and started working on the problem. I have a couple of dogs and was worried about the dogs getting into poisons laying around. Jack made sure my family and pets were safe.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Family Pest Solutions
[Member Name Removed] - We would like to thank you for taking the time to give us a positive review. Your concern for the safe use of products around your pets was giving a customized approach to the problem. Please don't hesitate to contact us if we can help you with other pest issues this summer!
Lisa R.
07/2016
5.0
pest control
  + -1 more
Jack arrived on time, was very professional. He found out where the bees were getting in and was able to block the opening and now there are no more bees getting in! Jack was very thorough in his inspection and explained everything he was going to do. I would not hesitate to call him again if I ever have another problem in the future.
Description of Work: He took care of a bee problem I had where there were bees getting into my house somehow.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Family Pest Solutions
[Member Name Removed], Thanks for the kind words and support. We are happy to hear that you enjoyed our efficient and safe services. Please let us know if there is anything else we can do for you this summer!
ANNE L.
07/2016
5.0
pest control
  + -1 more
The owner, Jack Johnson, personally returned my call and came out to service the infestation. He carefully explained the type of pesticides he was using as I was concerned about how it would impact kids, pets and of course my food. In addition, he identified and sealed areas that were the source of the infestation. His professionalism, sensitivity to my family's needs, and prompt service encouraged me to use him for all of my follow up needs. His prices were very competitive with no hidden fees.
Description of Work: Eliminated an ant and roach infestation in my kitchen and laundry room.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Family Pest Solutions
[Member Name Removed], Thank you for the kind words and support, we truly appreciate the A ratings! We are happy to hear that you appreciated our commitment to pest removal, and the preventative measures we take to ensure a pest free summer. We look forward to working with you again in the future!
    • 1
    • 2(current)

Contact information

1039 Gates Dr, Schenectady, NY 12306

http://www.familypestsolutions.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
Licensed*

Trade License Number
16668
Trade License Locale
NY
Trade License Authority
New York State Department of Environmental Conservation Bureau of Pesticides Management
Trade License Expiration
06/30/2025
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Pest Control,
Home inspection

FAQ

Family Pest Solutions is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Family Pest Solutions accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Family Pest Solutions offers free project estimates.
Yes, Family Pest Solutions offers eco-friendly accreditations.
Yes, Family Pest Solutions offers a 10% senior discount.
Yes, Family Pest Solutions offers emergency services.
Yes, Family Pest Solutions offers warranties.
Family Pest Solutions offers the following services: Residential and Commercial Pest Control. Carpenter Ants, Ticks & Mosquito's, Bed Bug, cockroaches and rodents. I also offer WDI - Inspections - (Clearance Letter)
I do not offer Structural Home Inspections or Wildlife services

Contact information

1039 Gates Dr, Schenectady, NY 12306

http://www.familypestsolutions.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day