Get matched with top movers in Rye, NY

"First off - the owner of the business threatened me saying "I know where you live" because he quoted me for 2 guys/4 hours (paid hourly) which ended up turning into an 10 hour move due to him not being prepared and communicating with me, the customer. He stated, “I know where you live” when I said I’m not paying for all the extra cost and 6+ hour move ($90/hr). The movers had no idea what they were walking into. The owner (Chino) never came to look at what needed to be moved or what would be needed. The owner did not provide his movers with any details or enough material for the move. My partner had to go purchase more (on our dime because he’s a con artist). We also paid to have the kitchen packed up, and after 4 hours we ended up doing it our self because of how long it was taking and we had to get to the leasing office. None of that money was returned back to us. Not even a simple apology for his major mess. We also paid to have our tv mounted which didn't happen due to the move being 10 hours long instead of 4 hours. I should have seen the read flags right away - while loading the truck, the owner told his movers to unload the entire truck unless we pay him in FULL upfront. The actual movers are incredibly nice (i would use them if they ever started their own business) and tried to help us any way they could. The owner did not want to get involved until we refused to pay him an extra $270 over what the original charge was..then he can answer your phone call btw - but will yell at you for calling him and blame this, that, and the other over taking accountability like an owner should. We felt so bad for the movers that had to put up with this- we bought them dinner (mind you the move started at 10am) and this was already dinner time (again on our dime but I’m not a cruel person and wouldn’t let anyone go all day without even a lunch or dinner break). We had a lot of damages. Too many to list. Make sure your furniture gets wrapped and padded. My new couch got soaked, tables broken, scratches and dents and plant damage to expensive ones . The owner doesn't seem to care about anyone or their belongings. He couldn't even apologize for the h*** HE caused. I cant see this "business" lasting for long. Thank god. I should have listened to the reviews! So, if you don't want to be threatened about knowing where you live if you don't pay him an amount you never agreed to (amongst everything else), RUN. Run fast in the other direction and use real professionals. He is a con "artist". He’s been sued. I had major damages. I was threatened into paying him more money."

"The two ladies clean my house regularly and always do an excellent job. Very thorough - I highly recommend!"

"The short version of this story is that after a month of trying to have our belongings delivered, we still do not have them. We are paying rent and utilities on a home we cannot live in. Read on for more information. From the beginning, our move was bungled every step of the way. While I assure you that everyone I interacted with was pleasant, nothing went right. No one communicated with me. It's been 1 month since my initial contact to have my belongings delivered to my new home, and I am still waiting. I am beyond disappointed, as Molloy Bros came highly recommended. On our load day, the movers were over 2 hours late. No one contacted us, so I had to call to find out what was happening. We were told the movers were 45 minutes away. Forty-five minutes later, the movers called to say they were an hour away. They were even later than that. (They also clogged our toilet.) Delays like this significantly impact a cross-country move, and we lost valuable time starting our drive. I'm thankful we weren't flying, or we would have missed our flight. When we were ready to have our belongings delivered to our new place, it took me 2 weeks of phone calls to schedule it. Since it took 2 weeks to set up the move, this meant we would wait a total of four weeks. Forty-eight hours before delivery, I called to ensure everything was on track. At that time, I was told our belongings were sent to Florida instead of Wisconsin and had to return to NJ before they could be delivered to the correct location. Again, nobody called to let me know. When would we have found out? While we were waiting at our new home on the day of delivery? They escalated our case and assured us of an update by the end of the day. Not only did no one call, but they stopped taking my calls. Molloy Bros prides itself on excellent service. Their service is an embarrassment, as it is practically nonexistent."