Lifenet Alert Systems LLC

Home Healthcare - Medical Alert Systems, Home Security Systems, Home Healthcare - In-home Services

About us

Low cost, less than $1 a day. Everything included, no extras needed. High quality medical alert systems for seniors and their families. All staff is based in the USA - never outsourced. Free shipping. Free return shipping. Free lifetime replacement service. Peace of mind in your own home. No deposits, no hidden charges. Your rates will never go up. Designed for use in bath and shower. Cancel anytime without penalty. No activation fees. No deposits. No install fees. No setup fees. Additional emails - sales@lifenet.com, acct@lifenet.com, service@lifenet.com & bdev@lifenet.com. Additional phone numbers - (516) 453-2500 & (800) 676-1100.

Business highlights

18 years of trusted experience
Emergency Services Offered

Services we offer

Medical alert system for seniors and family. Professionally monitored. All inclusive, no extras to buy. Professional, personal, responsive service.

Services we don't offer

LifeNet never asks for a deposit, and no sales representative will call or email you. We specialize exclusively in medical alert systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$29.95

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.9117 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
5%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.8
Showing 26-50 of 117 reviews

Maureen W.
01/2015
5.0
medical alert systems
  + -1 more
Jacques Aboaf was very straight forward in explaining the product and service. Very professional and helpful. He was also very responsive when I called him back. All has gone the way he had explained.
Description of Work: set up service for my elderly mother.

Rating CategoryRating out of 5

Yes, I recommend this pro

James D.
12/2014
5.0
medical alert systems
  + -1 more
The sales person was very knowledgeable and helpful. He answered all my questions and said that I could contact him any time - 24/7 even. When the equipment arrived at my mom's, I installed it myself. It was very easy. I did a test activation of it and it performed perfectly.
Description of Work: to order the medical alert system

Rating CategoryRating out of 5

Yes, I recommend this pro

Kathleen T.
11/2014
5.0
medical alert systems
  + -1 more
The set up of the equipment was extremely easy. I do recommend saving the box because you will need to return everything when or if you cancel your contract. I have called the company directly with questions and they have been extremely helpful.
Description of Work: Bought a Life Alert System through Angie's List and the service has been outstanding. My father has used it multiple times without any problems. Recently he misplaced his alert necklace and they sent him another one immediately. When he found his necklace they took the newer one back and did not charge me.

Rating CategoryRating out of 5

Yes, I recommend this pro

Response from Lifenet Alert Systems LLC
Thank you for the terrific review. Our entire team really care about our customers and we all deeply appreciate the recognition. We continue to focus on always doing the right thing for our customers by offering the best service and best terms available in the United States and Canada. Thank you so much for the kind words.

Cindy W.
10/2014
5.0
home security systems
  + -1 more
The customer service has been awesome. Definitely would recommend.
Description of Work: I have not needed it in an emergency situation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifenet Alert Systems LLC
Thanks for the great review! We really appreciate and it means a lot to the whole team. We try every day to make sure we take excellent care of all our customers as well as those evaluating us before they make a decision. Thank you!

Karen G.
09/2014
5.0
home security systems
  + -1 more
Provide medical alert monitoring equipment.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Lifenet Alert Systems LLC
Thank you for taking the time to give us an 'A' rating on Angies List. We really appreciate it. We don't much advertising as we'd rather invest in ensuring you and all our customers always receive responsive, high level service. Thank you!

mark C.
09/2014
5.0
medical alert systems
  + -1 more
Everything went very well. They were very helpful.
Description of Work: To set up the system

Rating CategoryRating out of 5

Yes, I recommend this pro

Linda B.
08/2014
5.0
home elder care
  + -1 more
The life net system was sent to me within two days and was simple to install.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

George S.
08/2014
5.0
home security systems
  + -1 more
Jacques Aboat answered all of my questions by phone and I couldn't more pleased. The system was very easy to set up. |
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$29

Ira G.
08/2014
4.0
home security systems
  + -1 more
They were fine when we were setting up the monitoring system. The product arrived right away. The product seems to be good quality. It is great that this one has the EMT capability and it is a reassuring thing since others do not offer this.
Description of Work: I purchased the big deal for LifeNet Medical Alert Systems with exclusive EMT certified monitoring.

Rating CategoryRating out of 5
quality
5.0
value
4.0

Yes, I recommend this pro
$279

Response from Lifenet Alert Systems LLC
Thank you for taking the time to give us an A review. We really appreciate it. We strive to provide the best service and before during and after the decision process. We appreciate the kind words, thank you!

robert V.
08/2014
5.0
medical alert systems
  + -1 more
Contact and setup went very smoothly. I felt very comfortable that should anything happen the appropriate agency would be contacted along with myself. I would recommend this to others. The unit picked up very well from multiple rooms in an apartment allowing one unit to care of the person no matter where they were inside.
Description of Work: Purchased service for an elderly relative

Rating CategoryRating out of 5

Yes, I recommend this pro

Cari M.
08/2014
5.0
medical alert systems
  + -1 more
Jacques and his staff were very professional and helpful. All of the required hardware arrived priority mail and was simple to install. I would recommend this to anyone who wants peace of mind with their elderly loved ones.
Description of Work: To begin LifeNet service for my mother who is living alone.

Rating CategoryRating out of 5

Yes, I recommend this pro

Bill S.
08/2014
5.0
medical alert systems
  + -1 more
Works great, just what she and I needed for peace of mind.
Description of Work: LifeNet Medical Alert System for my 82 year old Mom in Ohio while she was visiting me in Texas

Rating CategoryRating out of 5

Yes, I recommend this pro

Janice A.
07/2014
5.0
home security systems
  + -1 more
This company had excellent customer service. Even upon returning the deal, everyone was very cordial and attentive. The reason I did return it was because my bossy big sister decided it wasn’t necessary, however I personally loved it!
Description of Work: Purchased the life alert Big Deal from service provider

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

Linda B.
07/2014
5.0
medical alert systems
  + -1 more
Jacques explained he'd put the item in the told me I could call him with any questions or concerns any day/time. I didn't have to call him when the item arrived - the instructions were clear/concise, but it was nice to know he was available if need be.. I would recommend LifeNet Alert Systems to anyone looking for a Medical Alert System for themselves or a loved one.
Description of Work: I needed to get a Medical Alert system for my mother. When I ordered it, I said I was looking to get it as soon as possible. Jacques called me within a half hour after I placed my order; he was very pleasant on the phone - provided excellent customer service!

Rating CategoryRating out of 5

Yes, I recommend this pro

Jim R.
07/2014
5.0
medical alert systems
  + -1 more
Truly, this company strives to provide excellence in care, communication and above all....resolves issues that are important to our senior population.
Description of Work: LifeNet administrator phoned me for follow-up call for service evaluation

Rating CategoryRating out of 5

Yes, I recommend this pro

Judy H.
07/2014
5.0
medical alert systems
  + -1 more
So far, things are going well. She has not needed to use this system yet but I gives her and her family great peace of mind.
Description of Work: I purchased this system as a gift for a friend who lives alone and has cancer. The ownervof the business got in touch with her immediately andvhad the system shipped to her in a timely fashon. He has kept in touch with to make sure she got it set up properly.

Rating CategoryRating out of 5

Yes, I recommend this pro

eric C.
06/2014
5.0
medical alert systems
  + -1 more
Very responsive and helpful in setup. Haven't had to use the service in an emergency.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Nina T.
06/2014
5.0
medical alert systems
  + -1 more
We installed with some good phone support. It went well.
Description of Work: Sent the alert system to us.
Rating CategoryRating out of 5
Yes, I recommend this pro

Kathryn M.
06/2014
5.0
home security systems
  + -1 more
Once that was resolved everything else went smoothly. I tested the system a couple of times (as suggested in the instructions) and so far everything works as advertised. We have had this system in our home for only 2 months and so far (thankfully) we have not had to test how well this system will work in a real emergency. Apparently, our system is not set up to know when the wearer of the alert button is unconscious and unable to send out an alert, but I have been told that such a program is available.
Description of Work: My husband has Parkinson's Disease and has fallen several times. When this 'Big Deal' came up I was delighted to sign up. Lifenet responded very quickly and we set up a time for their materials to be delivered to our home. The materials were delivered as scheduled and were easy to set up. The most difficult part was finding a combination of electrical outlet and a landline phone jack in close proximity of each other.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45.95

Pamela W.
06/2014
5.0
medical alert systems
  + -1 more
Jacques was extremely helpful about explaining the different types of systems and advantages of each.
Description of Work: The installation instructions were simple and easy. Activation was swift. We are encouraged to test the system regularly to "keep them on their toes."
Rating CategoryRating out of 5
Yes, I recommend this pro

Pat B.
06/2014
5.0
medical alert systems
  + -1 more
Mom had a service she very dissatisfied with. I looked on Angies list for a different, call this provider up and he was very helpful. We received the equipment and installed it within a week
Description of Work: Getting my mother a home alert system. Provider was very helpful

Rating CategoryRating out of 5

Yes, I recommend this pro

Kathleen T.
06/2014
5.0
medical alert systems
  + -1 more
My dad fell while I was at home and I could not pick him up. We pushed the alert button around his neck and he was contacted Immmediately by Life Alert. He was not injured so the fire department arrived within 10 minutes.
Description of Work: Spoke with Life Alert and they sent out the kit with the alert system and lockbox. They answered all my questions and have been very supportive and patient while my dad was getting used to it. If he pushes the button they contact me at work and my brother along with the emergency personnel.

Rating CategoryRating out of 5

Yes, I recommend this pro

m E.
06/2014
5.0
medical alert systems
  + -1 more
I actually had to use the alarm function in April 2014 and the Lifenet people stayed on the line with me until the EMTs arrived. I also use the Lifenet monitoring function. I have to push a ?timer reset? button at least once every 24 hours. If this "timer reset" is not done Lifenet would first try to contact me (my choice) and then if I didn?t respond they would call the emergency number. As an extra ?bonus?, When you push the alarm button a loud ?EMERGENCY, EMERGENCY? is announced. This would probably scare away any potential intruder. Pricing is reasonable at about a dollar a day.
Description of Work: I have been using Lifenet since Feb 2013 and have felt very secure knowing help is a push button away. I talked with Jacques and he arranged delivery and it was an easy self- installation. Their support staff has always been ultra responsive to any questions I have and in updating my contact call list as things changed. I live alone and my friends and family urged me to get a medical alert system since I’m prone to falls. Lifenet gives them a sense of security for me. I highly recommend Lifenet.

Rating CategoryRating out of 5

Yes, I recommend this pro

Juanita T.
05/2014
5.0
medical alert systems
  + -1 more
The product arrived on time via Priority Mail, but I have not yet set it up.
Description of Work: There was no appointment, just email/phone communication.

Rating CategoryRating out of 5

Yes, I recommend this pro

Richard L.
05/2014
5.0
home elder care
  + -1 more
After reading about several companies I selected Medical Guardian (Lifenet Alert) and found the price to be reasonable and the service to be excellent. I highly recommend them to anyone who has health issues and is alone part of the time.
Description of Work: After having a stent inserted into a cardiac artery, I decided that having a 'medical alert' 'button' was a good idea.

Rating CategoryRating out of 5
punctuality
5.0

Yes, I recommend this pro

Contact information

15 Bryant Ave, Roslyn, NY 11576

http://www.lifenet.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Home Healthcare - Medical Alert Systems,
Home Security Systems,
Home Healthcare - In-home Services

FAQ

Lifenet Alert Systems LLC is currently rated 4.9 overall out of 5.

Sunday: 8:00 AM - 10:00 PM

Monday: 8:00 AM - 10:00 PM

Tuesday: 8:00 AM - 10:00 PM

Wednesday: 8:00 AM - 10:00 PM

Thursday: 8:00 AM - 10:00 PM

Friday: 8:00 AM - 10:00 PM

Saturday: 8:00 AM - 10:00 PM

Lifenet Alert Systems LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Lifenet Alert Systems LLC offers free project estimates.
Yes, Lifenet Alert Systems LLC offers eco-friendly accreditations.
No, Lifenet Alert Systems LLC does not offer a senior discount.
Yes, Lifenet Alert Systems LLC offers emergency services.
Yes, Lifenet Alert Systems LLC offers warranties.
Lifenet Alert Systems LLC offers the following services: Medical alert system for seniors and family. Professionally monitored. All inclusive, no extras to buy. Professional, personal, responsive service.
LifeNet never asks for a deposit, and no sales representative will call or email you. We specialize exclusively in medical alert systems.

Contact information

15 Bryant Ave, Roslyn, NY 11576

http://www.lifenet.com

Service hours

Sunday:
8:00 AM - 10:00 PM
Monday:
8:00 AM - 10:00 PM
Tuesday:
8:00 AM - 10:00 PM
Wednesday:
8:00 AM - 10:00 PM
Thursday:
8:00 AM - 10:00 PM
Friday:
8:00 AM - 10:00 PM
Saturday:
8:00 AM - 10:00 PM