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Taylor Construction & General Contracting LLC

4.8(
46
)

Roofing, Roof Ice/Snow Removal, Chimney Repair,

... +8 more

About us

Taylor Construction and General Contracting was founded by Robert Taylor and specializes in Roofing and all your exterior home improvement needs. At Taylor Construction we provide each and every home owner a good product, fair pricing, and superior service. We believe in the "soft sell" approach theres no hassling, haggling and definitely no pressure, we simply come to your home leave a estimate and let you decide if we are the right company for the job. The success of this belief is apparent in fact a large portion of our business comes from referrals. At Taylor Construction each crew is required to adhere to strict protocol on how each job is done. At Taylor Construction we are very selective in hiring new crew members, and all crew members are trained and supervised so that the homeowners get the quality of work that they expect, and are promised. (Note: Always check with contractors insurance company when hiring for a roofing Job. "Not all contractors are insured for roofing due to the high cost of roofing Insurance in New York State, due to the scaffolding law." In fact most contractors tell their insurance company that they do not do any roofing at all to keep their insurance premium at a minimum. Be sure your covered and call contractors insurance company and ask, is my contractor insured to do roofing ? You will be surprised to find that a large percentage of contractors are NOT insured to do roofing.

Business highlights

25 years of trusted experience
Emergency Services Offered

Services we offer

Residential Roofing - Shingle, Metal, Rubber, Flat, Torch Down Repairs & Replacements. Ice Flashing, Chimney Flashing & Repair, Insulation, Ventilation, Fascia & Soffitt Trim Work. Home, Garage, & Warehouse Cleanout. Roof Shoveling & Snow & Ice Removal, Snow Plowing.

Services we don't offer

N/A

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

3%

Emergency Services
Yes

Accepted payment methods

Check
MasterCard
Visa

Photos of past projects

Reviews

4.846 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
4%
3
0%
2
0%
1
17%
Rating CategoryRating out of 5
quality
4.9
value
4.5
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 26-46 of 46 reviews
Jerry P.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Repaired large roof section damaged by ice to include removal and replacement of shingles. Arrived as scheduled, performed required work professionally, cleaned up and removed all debris.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Pamela W C.
11/2015
5.0
roofing
  + -1 more
unknown
Description of Work: I had a rusting metal roof over my attached garage. Mr. Taylor answered my call promptly and came to assess the job. He quoted me $425 (I had had a prior quote of $300, but the person never answered subsequent calls.) Mr. Taylor and his crew were busy, but came a few weeks after I signed the contract. They scraped and painted the roof with fibrous metal paint, after determining that there were no holes. They cleaned up and did a very professional job.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$425
Jennifer D.
11/2015
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Loralei B.
10/2015
5.0
roofing
  + -1 more
unknown
Rating CategoryRating out of 5
Response from Taylor Construction & General Contracting LLC
When I went to look at the customers house the same day, She already had someone working on the roof as I showed up. The roofer she choose I don't believe has any insurance what so ever and I don't believe he's a member of Angie's list.
John D.
10/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Quality job, fair price!
Rating CategoryRating out of 5
Yes, I recommend this pro
Kathy G.
09/2015
1.0
roofing
  + -1 more
unknown
Description of Work: Called Taylor construction and was too that someone would try to be out that week. |Never called, never showed up.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Taylor Construction & General Contracting LLC
As stated by home owner herself, I told her I would try to make it to her house within a week. I don't make promises because this time of the year is very busy, so I tell the home owners that we would try to get to them within a week, unfortunately I didn't make in her time period. I am sorry but we are a busy company with a good reputation and sometimes we run behind schedule and cant get to places fast enough, that's why I don't give exact time schedules because things change from day to day.
Frank O.
07/2015
1.0
roofing
  + -1 more
unknown
Description of Work: They said they were busy but would stop and look a my roof problem by the end of June. No one has shown up as of July 7.
Rating CategoryRating out of 5
responsiveness
1.0
Response from Taylor Construction & General Contracting LLC
I said we were busy and would try to look at his job by the end of june but was unsure due working out of town. I'm sorry for the mix communication.
Larry K.
04/2015
5.0
roofing
  + -1 more
unknown
Description of Work: Roofig | |Job was done with good workmans with the right type of materials for my roof and done on tome.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew H.
06/2013
1.0
roofing
  + -1 more
See above.
Description of Work: I contacted provider initially on 5/31/13 to ask for a quote.Mr. Taylor said he will call me back for an appt. After waiting for one week , i contacted the gentleman on 6/8/13 and left a message. He called right back and said he will call the following week for an appointment. On 6/10/13 he called again and left a message, telling me what a bad week he is having and that I should contact someone else to have the work done. This has been most unprofessional and a waist of my time. I see however from prior reviews that this not unusual behavior for Talor Construction.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Taylor Construction & General Contracting LLC
When [member name removed] called me initially, I told him I would look at his job when I had the chance. A few days later he called me back a second time and I told him I had not gotten the chance to look at his job yet, however, I still had him on my schedule. Unfortunately, the weather was not in my company's favor and we had a bad two weeks of rain, which held me from going to look at [member name removed] job. I than decided to call him and I suggested to him that he might want to look for another contractor to do his job, because I was behind due to the bad weather. After I advised [member name removed] that he might want to consider other contractors that could look at his job sooner, he sent several nasty emails to me. In these emails he said I was unprofessional and that I did not know whom I was dealing with. In addition he stated that I should not subscribe to Angie’s list because people are given the opportunity to rate my company. At that moment I knew that he was planning on giving me a bad rating on Angie’s list. I would like to state that my company has a proven history of satisfaction from the customers we have done business with. The pattern [member name removed] is talking about, about negative comments and ratings comes from people I have never done business with. Finally [member name removed]advised me that I did not know whom I was dealing with, I am not sure if he was referring to him being a MD or not. However, my business does not treat customers or potential customers differently based on their profession. Overall, I thought I was being courteous by advising [member name removed] that if he could find somebody to do his job sooner than I could that he should.
Linda U.
11/2012
1.0
roofing
  + -1 more
No show no call
Description of Work: Someone from Taylor Construction set an appointment with me for Oct 19, 2012 and never showed up and did not call.Thanks
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Taylor Construction & General Contracting LLC
I'm sorry for any mix communication we do have several people that answer phones and sometimes I'm not told or my employees forget to advise me that thay scheduled an appointment. We strive for great customer service but at times were are overloaded with calls and not all calls are forwarded to myself the owner of the business. We are very sorry for any inconvenience. (President of Taylor Construction)
S Lawrence K.
09/2012
5.0
roof snow removal, roofing
  + 0 more
unknown
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
RONALD S.
03/2012
1.0
decks
  + -1 more
ce
Description of Work: I cannot complete the report as I sent an email and requested a phone call and estimate for a 6x32 front porch and never heard from the company. I have since hired a contractor for the job which will be starting next week. A phone call would of been nice.
Rating CategoryRating out of 5
responsiveness
1.0
Response from Taylor Construction & General Contracting LLC
I sent an e-mail to the member telling him that I'm not doing any porches at this time and I even recommended someone to him that was capable to do the job. Well I'm glad he found someone to do his job, there are a lot of inexperienced and uninsured contractors out of work willing to drop what their doing and run for a buck!, I'm just not one of them.
patrice M.
08/2011
1.0
roof cleaning, roof snow removal, roofing
  + 1 more
bad
Description of Work: never got back to me and when they did they were unprofessional still waiting.
Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Response from Taylor Construction & General Contracting LLC
Told lady that i was not interested in job due to the circumstances of the area, but I guess that was not good enough. Some people you cant make happy even if your up front with them and never worked for them, and here's one of those cases.
John S W.
05/2011
4.0
remodeling, roofing
  + 0 more
HE CAME AND DID THE WORK IN 3 DAYS. AND EVERYTHING WAS SATISFACTORY.
Description of Work: remove old tub. and plumbing. Install new tub plumbing, tub surround.
Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$400
Response from Taylor Construction & General Contracting LLC
This is not my job, I don't do anything with bathrooms or plumbing. He must have had someone do the job with same name. My company is a Roofing Company and we only do Exterior work !
Tony Z.
02/2011
5.0
roof snow removal
  + -1 more
We had called several people for help and no one was immediately available. I remembered hearing about Angie's List on NPR Radio and went to the web site, called the phone number and spoke with Jillian who was very helpful. That was how we found Mr. Taylor. Mr. Taylor arrived 15 minutes after we called him and immediately accesed the situation and went right to work. There was a window that was frozen shut with an ice buildup between the window and outer wall because the lower storm wasn't down. Mr Taylor cleaned up the debris caused by the ice between the window, removed the ice, cleaned up the area again and made sure all windows were in their proper place and locked. Mr. Taylor refused any payment for his work and will be back to provide an estimate for future repairs as there are stains on the ceiling that mean that the roof is leaking.
Description of Work: He opened a window that was frozen shut because there was ice between the inside window and the outer wall and removed the ice and cleaned up before and after he cleared the window as the ice had caused damage.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara L.
02/2011
1.0
roof snow removal
  + -1 more
I spoke with Mr Taylor and he took my name, address, phone number, and told me he would stop over to take a look at the job and call me back with an estimate. He did neither of these. I never spoke to him or saw him from the initial contact. Taylor leaves a lot to be desired. He did not act professionally, nor was he true to his word. I waited at home to be certain that I would not miss him and he never called nor did he ever show up!!!
Description of Work: Taylor never provided any service. This is my complaint. He never came over to my house nor did he call me back as he told me he would.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Robert G.
02/2011
5.0
roof snow removal
  + -1 more
The job was done very quickly and well. Bob from Taylor Construction was responsive to my work request. Very quick on getting me an estimate and very responsive.
Description of Work: Heavy ice removal from rear of my house and snow removal.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Patrick Y.
09/2010
4.0
roofing
  + -1 more
They were fairly punctual and timely. They did a clean work. Their availability was really good and they were prompt in doing the work. They did the job when they said they would.
Description of Work: I used Taylor Construction & General Contracting about six months ago for installing new roof. My most recent interaction with them was about a month ago.
Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$11,000
Glenn C.
09/2010
1.0
roofing
  + -1 more
Poor experience. Did not even both to respond to my request for an estimate.
Description of Work: Spoke to someone at Taylor on 8/31/10, explained that I needed an estimate on roof repairs at my home. I was told that someone would call me back to set up a time to come look at the house. It has been over two weeks and I have received no response.
Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
Response from Taylor Construction & General Contracting LLC
This gentleman stated he was not in a hurry as long as it was taken care of before winter months set in, So I was taken on more urgent matters with customers who had serious roof problems that could not wait.
Elliot R.
08/2010
5.0
roofing
  + -1 more
Taylor Cons. was excellent from beginning to end. Initial estimate had to be revised due to number of layers of old shingles but this occurred prior to contract/down payment so I do feel they were upfront & honest. They were professional, prompt, very neat and true to their revised estimate. Worked through the weekend to finish before bad weather arrived.
Description of Work: complete new roof (including plywood) over main section of house, reshingled remaining sections
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
MATTHEW R.
06/2009
5.0
roofing
  + -1 more
Great quality and fast job. They installed the new shingles in 2 days, and they quality was great. 30-yr architectural shingles were installed. The job was quoted on a Thursday and the job was done by the following thursday. Tey came down in price becasue a competitor had a lower quote (they did not match the quote, but came down about $400).
Description of Work: Installed a new roof (shingles) and cleaned out the soffetts.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,000
    • 1
    • 2(current)

Contact information

6863 S James St, Rome, NY 13440

www.TaylorconstructionNY.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured
No License Required for Trade
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Roofing,
Roof Ice/Snow Removal,
Chimney Repair,
Finished Carpentry and Woodworking,
Decks and Porches,
Roof Cleaning,
Ceiling Fans,
Windows,
Siding,
General Remodeling,
Handyman Services

FAQ

Taylor Construction & General Contracting LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: Closed

Taylor Construction & General Contracting LLC accepts the following forms of payment: Check,MasterCard,Visa
Yes, Taylor Construction & General Contracting LLC offers free project estimates.
Yes, Taylor Construction & General Contracting LLC offers eco-friendly accreditations.
Yes, Taylor Construction & General Contracting LLC offers a 3% senior discount.
Yes, Taylor Construction & General Contracting LLC offers emergency services.
Yes, Taylor Construction & General Contracting LLC offers warranties.
Taylor Construction & General Contracting LLC offers the following services: Residential Roofing - Shingle, Metal, Rubber, Flat, Torch Down Repairs & Replacements. Ice Flashing, Chimney Flashing & Repair, Insulation, Ventilation, Fascia & Soffitt Trim Work. Home, Garage, & Warehouse Cleanout. Roof Shoveling & Snow & Ice Removal, Snow Plowing.
N/A

Contact information

6863 S James St, Rome, NY 13440

www.TaylorconstructionNY.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed