Carpet Doctor

carpet installer, floor cleaner, upholstery cleaner,

About us

Carpet Doctor will help improve the overall look and environment of your property's interior with our full line of services. Since 1972, we have specialized in residential and commercial carpet installation and repair, carpet and upholstery cleaning, tile and grout cleaning, and disaster damage restoration. All of our technicians are certified, screened and trained to provide you with first-class service, using only the latest proven techniques to achieve the very best results possible. Having served this community for 40 plus years as a family owned business, we've had the privilege of building long term relationships with both residential and commercial clientele. See for yourself why we are considered one the best cleaning companies in the Central New York area.

Business highlights

47 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 51-75 of 166 reviews

Robert W.
06/2020
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Robert W.
06/2020
5.0
Good job

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Mark A.
06/2020
5.0
Techs were polite, efficient, and careful with our property!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Jodi F.
06/2020
4.0
They are very customer friendly and do an awesome job.They are quick and neat.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Connie C.
06/2020
0.5
They are not good at all. the man talks a big storm he is going to do this and that but he did not do anything at all. The spots i wanted cleaned are still dirty. Very lazy man that came out to my house.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


MARY M.
05/2020
5.0
This is the first cleaner that sprayed the carpet first and if it didn't work they sprayed it again. they were very efficient, quick and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ken K.
05/2020
5.0
Very good job Quick and professional

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
5.0

Yes, I recommend this pro
$380

Brent C.
05/2020
5.0
They did a wonderful job and left my house neat after the work. I would highly recommend them! Brent Conley

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

tina b.
04/2020
5.0
I did not hire carpet doctors only because the insurance company provided the service i needed. I did not know they would do that which is why I reached out to home adviser. Mr Haley from carpet doctors reached out to me more than once to make sure my needs were met

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0


Bethany C.
03/2020
5.0
I absolutely loved the final product! They brought my couches back to life as if the had just arrived from the furniture store. The price was a little high for me but overall it was all well worth it.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Regina M.
03/2020
5.0
Great job. Carpet looks excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Kathy E.
03/2020
5.0
Great job!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dory S.
03/2020
5.0
Excellent service. Friendly

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kathleen N.
03/2020
4.5
love his work

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Patti E.
03/2020
5.0
Very professional and knowledgeable Would recommend to others

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Tracey H.
02/2020
5.0
Did a great job. Very professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

William P.
02/2020
5.0
Excellent customer service! Very professional and great at given pertinent information.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

paul g.
02/2020
5.0
Did excellent work for a fair price. Very knowledgeable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

marla b.
01/2020
5.0
Easy to work with, prompt, and did the job well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Leonor A.
01/2020
5.0
Great experience all around!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Diane B.
01/2020
5.0
They are very professional and polite. They are efficient. I would definitely hire them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisbet B.
12/2019
3.0
I forgot

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joni H.
12/2019
5.0
I hired a carpet cleaning service. My cleaner showed up when scheduled. She did a great professional job cleaning the carpets. I am extremely pleased with the results. I will definitely hire this cleaning service again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$165

Contact information

6490 Pilmore Circle, Rome, NY 13440

http://carpetdoctorofcny.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
floor cleaner,
upholstery cleaner,
ceramic tile installer,
carpet cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carpet Doctor accepts the following forms of payment: CreditCard
No, Carpet Doctor does not offer free project estimates.
No, Carpet Doctor does not offer eco-friendly accreditations.
No, Carpet Doctor does not offer a senior discount.
Yes, Carpet Doctor offers emergency services.
Yes, Carpet Doctor offers warranties.

Contact information

6490 Pilmore Circle, Rome, NY 13440

http://carpetdoctorofcny.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day