Carpet Doctor

carpet installer, floor cleaner, upholstery cleaner,

About us

Carpet Doctor will help improve the overall look and environment of your property's interior with our full line of services. Since 1972, we have specialized in residential and commercial carpet installation and repair, carpet and upholstery cleaning, tile and grout cleaning, and disaster damage restoration. All of our technicians are certified, screened and trained to provide you with first-class service, using only the latest proven techniques to achieve the very best results possible. Having served this community for 40 plus years as a family owned business, we've had the privilege of building long term relationships with both residential and commercial clientele. See for yourself why we are considered one the best cleaning companies in the Central New York area.

Business highlights

47 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.6166 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
13%
3
4%
2
3%
1
2%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 126-150 of 166 reviews

Peter A.
02/2019
5.0
Dave was great and did everything nicely, was nice to talk to and very polite. Would recommend them for carpet repair!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Joanne C.
02/2019
5.0
Couldnt have been better

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Jonathan S.
02/2019
5.0
Great job stretching and cleaning my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John G.
01/2019
5.0
Was on time and very pleasant . Stayed with the price he said it would cost. Great job .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

dan m.
01/2019
4.0
For my first ;home adviser experience I will be more willing to try others if I need to. This crew did a very good job, cleaned up and really wasted no time in getting the job done. We're very pleased.

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
3.5

Yes, I recommend this pro
$189

Ruth T.
01/2019
4.0
The contact person will bend your ear a bit, but the crew that came was efficient and did a professional job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
4.0

Yes, I recommend this pro

Mary P.
01/2019
0.5
they wouldn't quote the job until they had finished the job and because it was a small area in he middle of the living room and hall way they had a minimum charge of 175.00 plus tax. I was furious. then the next day the spots were back and I called 3 times with no call back till the end of day. they had all kinds of excuses. they set up a time the next Monday and never showed. and now they are coming the next Monday to finish the job they started. terrible service I would not recommend them to anyone. I feel I am owed a refund.

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5

$189

Bob B.
01/2019
5.0
Very friendly and performed the work meticulously , God Willing.

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$250

ROSELYN T.
11/2018
3.0
The team was polite and worked fast. I was disappointed in the outcome and think I should have been told not to expect too much. I explained that the couch is old and stained but was not warned that it could not be cleaned.

Rating CategoryRating out of 5
quality
3.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$135

David H.
10/2018
5.0
Very polite, knowledgeable and excellent workmanship! Would most definitely recommend them and certainly utilize them for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

ronald v.
10/2018
4.0
Service with a smile.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
4.0

Yes, I recommend this pro
$33,380

Bridget M.
10/2018
5.0
They did a nice job.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gary O.
10/2018
4.0
Prompt and courteous.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

John p.
10/2018
5.0
Fantastic job, very good price!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Chet H.
09/2018
5.0
The guys fixed a 30 year old carpet that I didn't think could be fixed for a great price

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Cathy A.
09/2018
5.0
He responded quickly to my request for service. He was friendly and fair in his price.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Eric S.
09/2018
4.5
Excellent work super easy to work with and great quality work I highly recommend carpet doctor

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Carmen M.
09/2018
5.0
Very professional.I would highly recommended them for future projects.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$450

Sharon U.
08/2018
5.0
The Carpet Doctor restretched our carpets that had buckled a year after the installation by a carpet outlet store. He did a fantastic job! His crew moved furniture, so we didn’t have to. The carpet cleaning crew was on time, polite and conciensious. The carpets look like new! All the “animal smells” are gone. We would definitely recommend the Carpet Doctor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Stephen C.
08/2018
5.0
David Haley and his crew did a fantastic job fixing our carpet. He was very meticulous and it looks great. We recommend him highly and will hire him again if the need arises.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Janeen L.
08/2018
5.0
My carpets came out beautifully !! They were fast and so efficient they had to remove wrinkles and deep clean the carpets Did a wonderful job I am highly satisfied

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$600

John S.
08/2018
5.0
He is very good

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

6490 Pilmore Circle, Rome, NY 13440

http://carpetdoctorofcny.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Service Categories

carpet installer,
floor cleaner,
upholstery cleaner,
ceramic tile installer,
carpet cleaner

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Carpet Doctor accepts the following forms of payment: CreditCard
No, Carpet Doctor does not offer free project estimates.
No, Carpet Doctor does not offer eco-friendly accreditations.
No, Carpet Doctor does not offer a senior discount.
Yes, Carpet Doctor offers emergency services.
Yes, Carpet Doctor offers warranties.

Contact information

6490 Pilmore Circle, Rome, NY 13440

http://carpetdoctorofcny.com

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day