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Deep Freeze Refrigeration, A/C & Heating LLC

Heating and Air Conditioning, Water Heaters, Appliance Repair

About us

Deep Freeze is a full service contractor celebrating ove 35 years of operational excellence. Our company has extensive experience, along with a strong reputation for complete attention to detail and well thought out designs to meet our customer's needs. We are continuously improving our offerings and researching new products to provide unique, customized solutions for every home comfort need. In addition to our exceptional customer care, we are always available to answer any questions or assist with your home comfort and design needs. Visit our website www.deepfreezehvac.com or Call us at 516-599-0421 or 516-216-3664

Business highlights

41 years of trusted experience
Eco Friendly

Services we offer

Sales, service & installation -central heating & cooling systems, commercial refrigeration, walk-in boxes, freezers, deli cases, ice machines, soda cases, frozen food display cases, roof-top heating/cooling units, water heaters, gas furnaces, high efficiency equipment, , mini-splits, ductless systems, Boilers, steam, hot water, heat pumps, hot water coils. Duct work, gas fireplaces, check our website.

Services we don't offer

Oil burners, wall or window air conditioning units, roofing.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.6224 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
72%
4
10%
3
4%
2
5%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.6
Showing 151-175 of 224 reviews

phillip G.
08/2017
1.0
heating & air conditioning/hvac
  + -1 more
I didn't hire them.
Description of Work: I called to find out how much they would charge to fill my AC with R22 freon. I needed about 5lbs. She said $140 a lb. I saw that Grainger and Walmart sold it (to licensed plumbers) for $20 a lb. She also said there was a service charge. This sounds like price gouging to me.

Rating CategoryRating out of 5
value
1.0


Response from Deep Freeze Refrigeration, A/C & Heating LLC
First, I would like to let you know that we do charge a service charge (just as every other air conditioning company does) with no service charge with repair. We quoted you the standard rate for freon R-22. You are gravely mistaken and misinformed in thinking that this freon can be bought at any retail store. It is only sold to CERTIFIED, licensed air conditioning/refrigeration companies, and can only be used by technicians who have been EPA certified. It's obvious that you were simply price shopping (apparently you knew what your system needed) and just looking for the cheapest way out. This negative review is completely inappropriate and undeserved since we never even provided you with anything more than a phone conversation.

LISA M.
06/2017
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: They installed my air conditioning system.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

Shari R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
All zones are working perfectly.
Description of Work: Replacement of zone controller on boiler.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

Kessela R.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
they did a great job
Description of Work: wi-fi thermostat

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

carol ann D.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Heat is back on!!
Description of Work: My heater was not working, spoke to Anthony this morning, he assured they would be at my home between 11 -1 and they were right on time. They assessed the problem right away and got the job done within a short time. I would highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$245

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

Jean M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Burner pilot needed replacement
Description of Work: I needed yearly check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

Fred M.
10/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very well works excellently
Description of Work: Install and service heating and A/C system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

LISA M.
08/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for the review

Nicey M.
07/2016
5.0
heating & air conditioning/hvac
  + -1 more
I would highly recommend them.
Description of Work: The service was outstanding. They were very prompt and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for the review

David S.
05/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you

Neeta L.
04/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you

nick H.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you

Derek V.
03/2016
2.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Didn't arrive on scheduled date, didn't call to explain delay. Arrived late after arranging second date. Serviced A/C but refused to wait while I checked to see if the A/C worked, said should call again if anything amiss. Accused our dog of bitting him which was clearly not true. He mearly sniffed his boots.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0

$300

Response from Deep Freeze Refrigeration, A/C & Heating LLC
Mr [Member Name Removed] we have bin doing work since sandy, we replace your 3ton condenser no problems , that winter your boiler was not working . we repaired it no problems last summer i came and started your a/c system it went right on and i made sure it was working fine, i came back in and your dog did bite me so i left. and i did tell you that if you had any problems to call us back.

Steven G.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you

John K.
03/2016
4.0
heating & air conditioning/hvac
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you

Jamila A.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Tuned up my gas furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

Jamila A.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They cleaned and tuned up my furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$95

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you for your review

Erica J.
02/2016
3.0
heating & air conditioning/hvac, water heater repair
  + 0 more
unknown
Description of Work: They cleaned my boiler, but I was being informed too many times that my system was outdated. I wanted them to fizx the problem, or tell me the problem. That was not the answer. Didn't appreciate that, because they should be able to work on all boilers. I appreciate the cleaning through.

Rating CategoryRating out of 5
value
4.0
professionalism
3.0
punctuality
5.0

$99

Response from Deep Freeze Refrigeration, A/C & Heating LLC
we cleaned your boiler, your thermostat was not working which we replaced the batteries and that solved the problem. The heat downstairs was not working we found a bad zone valve and told the customer it needed to be replaced. The temperature gauge and return valves on the boiler were not operating properly. We informed the customer of these various issues and gave a price to resolve all of these problems. At this time the customer informed us they had a relative who was going to be able to fix the problems so no further action was taken. We are able to work on any type of boiler no matter the age of it.

Charles G.
12/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$245

Response from Deep Freeze Refrigeration, A/C & Heating LLC
thank you

Michael A.
12/2010
5.0
heating & air conditioning/hvac
  + -1 more
I was very happy with Deep Freeze Refrigeration. They were able to come the same day that I contacted them. The price was very reasonable. They seemed trustworthy.
Description of Work: Deep Freeze Refrigeration, A/C & Heating fixed my heating unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

jack S.
10/2010
1.0
heating & air conditioning/hvac
  + -1 more
The guy came but he couldn?t do the job so I found someone else. I don?t know if the job was too big or if he wasn?t interested in the job. I don't plan on using him in the future.
Description of Work: Deep Freeze Refrigeration, A/C & Heating gave me an estimate to install a unit.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
3.0


Response from Deep Freeze Refrigeration, A/C & Heating LLC
I would first like to mention that this was a FREE estimate in which I took my time giving the customer my advice on how to do the job properly based on my many years of experience in this field. I gave him my recommendations but apparently it wasn't what he wanted to hear and chose not to use me for the work to be done, which is his choice, but should bear no weight on my otherwise outstanding overall rating on Angie's List. His comments suggesting that I was not interested in the job or not capable of handling the job are totally false.

DENISE M.
08/2010
5.0
heating & air conditioning/hvac
  + -1 more
Tony is the consummate professional, neat, and punctual, and also very kind and considerate. Tony is the best and his prices are reasonable. He has gone out of his way to help me.
Description of Work: About 25 years ago, Tony (owner), installed a Carrier central A/C system in my home and has been servicing it since then.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LISA M.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
could not have gone better. I had nightmare expectations of huge expenses - total less than $200.00.
Description of Work: Called on Tues, made app't for 3:00 - 6:00 Wed. Showed up at 3:10. THOROUGH! Showed me piece that malfunctioned (capacitor). Spent time so I understood problem. Clean, neat. HIGHLY RECOMMENDED!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$189

JoAnne A.
06/2010
5.0
heating & air conditioning/hvac
  + -1 more
I called Tony around noon today (a very hot Saturday), and told him that we had no a/c in the majority of our house, which runs on one of our two a/c systems. Tony said he'd be here between 4 p.m and 5 p.m., and got here even earlier, with his assistant, Pat. Tony checked everything, and found that the problem was that a circuit breaker in the basement hadn't been turned back on after a power failure that we had a couple of days ago. So he checked the unit a number of times, added a small amount of freon. and said that there was nothing else wrong. Tony certainly could have told us something needed to be replaced, and billed us for an unnecessary repair. But he didn't. He was honest, forthcoming, took the time to explain what had happened, and billed us only for the service call and the freon. He also offered up the Angie's List discount without my even mentioning it. Since Tony came so promptly on a Saturday, it wasn't fair to ask him to deal with the problem upstairs. So he's coming back one morning when he has adequate time. I strongly recommend Deep Freeze Refrigeration. Tony was a pleasure to deal with. He's an honest, capable, fair, and customer-service oriented professional.
Description of Work: Checked a/c compressor, electrical connections, monitored the unit multiple times to ensure it was working, and added freon. He also figured out why we haven't been getting adequate cooling on our second floor, which previous a/c companies never suggested!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Frank C.
04/2010
5.0
heating & air conditioning/hvac
  + -1 more
We have used Deep Freeze for the past 30 years. A new Central air unit was installed after years of service on the old on. Same with heating system. Tony also services our two upstairs wall units and has installed a new thermostat. always a pleasure to work with.
Description of Work: New heating system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Contact information

265 Sunrise Highway, Suite 1-249, Rockville Centre, NY 11570

http://www.deepfreezehvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Appliance Repair

FAQ

Deep Freeze Refrigeration, A/C & Heating LLC is currently rated 4.6 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Deep Freeze Refrigeration, A/C & Heating LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Deep Freeze Refrigeration, A/C & Heating LLC offers free project estimates.
Yes, Deep Freeze Refrigeration, A/C & Heating LLC offers eco-friendly accreditations.
Yes, Deep Freeze Refrigeration, A/C & Heating LLC offers a 10% senior discount.
No, Deep Freeze Refrigeration, A/C & Heating LLC does not offer emergency services.
Yes, Deep Freeze Refrigeration, A/C & Heating LLC offers warranties.
Deep Freeze Refrigeration, A/C & Heating LLC offers the following services: Sales, service & installation -central heating & cooling systems, commercial refrigeration, walk-in boxes, freezers, deli cases, ice machines, soda cases, frozen food display cases, roof-top heating/cooling units, water heaters, gas furnaces, high efficiency equipment, , mini-splits, ductless systems, Boilers, steam, hot water, heat pumps, hot water coils. Duct work, gas fireplaces, check our website.
Oil burners, wall or window air conditioning units, roofing.

Contact information

265 Sunrise Highway, Suite 1-249, Rockville Centre, NY 11570

http://www.deepfreezehvac.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM