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Roto-Rooter Plumbing & Water Cleanup

Plumbing, Drain Cleaning, Sewer Cleaning,

About us

Roto-Rooter offers commercial and residential plumbing services. And there’s no extra for nights, weekends and holidays. From emergency plumbing to drain cleaning, sewer cleaning to pipe work, Roto-Rooter can help you with any plumbing problem. Roto-Rooter plumbers are licensed and insured and handle everything from water lines to toilet and shower problems. No plumbing job is too big or too small for our experienced and professional plumbers. Schedule an appointment by phone or online, we'll come when it's convenient for you.

Business highlights

89 years of trusted experience
Emergency Services Offered

Services we offer

Residential & commercial plumbing & drain cleaning - sewers & drains, faucets, sinks, toilets, showers & tubs, waterlines, pipe work, water heaters, septic tanks & video camera line inspection, excavation & pipe lining, backflow testing, installation & repair.

Services we don't offer

heating, cooling, and electrical

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.286 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
21%
3
9%
2
5%
1
8%


Rating CategoryRating out of 5
quality
4.4
value
3.5
professionalism
4.5
responsiveness
4.6
punctuality
4.7
Showing 76-86 of 86 reviews

Barb S.
11/2017
4.0
plumbing
  + -1 more
quickly resolved the problem
Description of Work: clogged bath tub drain

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Joann A.
01/2017
5.0
plumbing
  + -1 more
Perfect ball was retrieved
Description of Work: A fake snowball went into my toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jeffrey C.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tammy C.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: I used ROTO-ROOTER PLUMBING AND DRAIN SERVICES

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Jason E.
01/2014
5.0
plumbing
  + -1 more
.
Description of Work: Replaced some old plumbing parts on my main line in the basement and troubleshot my toilet on the second floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Maureen O.
06/2013
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: The root rooter serviceman plunged the drain for approx. a half hour before resorting to snaking the drain. The plunging worked,which was a cost difference of approx. $300. So my savings was in the service mans best interest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Suzanne M.
03/2013
5.0
plumbing
  + -1 more
unknown
Description of Work: We had Tim as our technician. He was prompt, friendly and knowledgeable. We had a backed up kitchen sink and a waterfall in our basement! Tim was able to pinpoint the problem quickly (and accurately!), and repaired the mess efficiently.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Lynne H.
12/2012
4.0
drain cleaning
  + -1 more
See above.
Description of Work: Sewer line was snaked - problem came back a couple of weeks later and they returned to snake again. The original work was warrantied for 6 months. Used a camera on the second trip to trouble shoot and found a small leak about 50 feet from the house. Upon finding this leak - the warranty was voided ... I will use a different company to repair the leak. The snaking in our finished basement got mud and whatever on walls and carpet - requiring carpet cleaning and a rusty substance from the snake stained our driveway.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$350

David B.
10/2012
1.0
drain cleaning, plumbing, sewer cleaning
  + 1 more
very bad
Description of Work: Worst company I've ever dealt with. 5 hours late and then would only give a $40 break on a $380 job. Run away!

Rating CategoryRating out of 5
value
1.0
responsiveness
1.0
punctuality
1.0


Edie S.
03/2008
5.0
drain cleaning, plumbing
  + 0 more
.
Description of Work: Unplugged 3" main for laundry tubs in basement. Installed new 3" clean out plug.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$335

03/2006
2.0
plumbing
  + -1 more
THEY HAD TO COME OUT THE NEXT DAY TO RE-DO THE WORK, BECAUSE THE WATER WAS STILL BACKING UP. THEY DIDN'T DO A VERY GOOD JOB THE FIRST TIME. THIS COMPANY WAS WAY OVERPRICED. I WOULD NEVER USE THEM AGAIN.
Description of Work: THEY CLEARED OUT A CLOGGED DRAIN.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
3.0
responsiveness
2.0
punctuality
4.0

$650

Contact information

1200 Buffalo Rd, Rochester, NY 14624

http://www.rotorooter.com/rochester

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Sewer Cleaning,
Water Heaters,
Excavating,
Drain Pipe Installation,
Wells and Pumps,
Septic Systems,
Water & Smoke Damage,
Hauling

FAQ

Roto-Rooter Plumbing & Water Cleanup is currently rated 4.2 overall out of 5.
Roto-Rooter Plumbing & Water Cleanup accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Roto-Rooter Plumbing & Water Cleanup offers free project estimates.
No, Roto-Rooter Plumbing & Water Cleanup does not offer eco-friendly accreditations.
No, Roto-Rooter Plumbing & Water Cleanup does not offer a senior discount.
Yes, Roto-Rooter Plumbing & Water Cleanup offers emergency services.
Yes, Roto-Rooter Plumbing & Water Cleanup offers warranties.
Roto-Rooter Plumbing & Water Cleanup offers the following services: Residential & commercial plumbing & drain cleaning - sewers & drains, faucets, sinks, toilets, showers & tubs, waterlines, pipe work, water heaters, septic tanks & video camera line inspection, excavation & pipe lining, backflow testing, installation & repair.
heating, cooling, and electrical

Contact information

1200 Buffalo Rd, Rochester, NY 14624

http://www.rotorooter.com/rochester