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ROCHESTER MOVING & STORAGE

Moving Companies, Storage, House Cleaning

About us

Rochester Moving & Storage NYS DOT # 32227 Since 1993 we have provided quality moving, packing, and storage services. Our crew is a highly experienced team. Crews are tailored to the size of your move, as more team members mean less moving time for you. Our clients continually prove their satisfaction with our services - New customers routinely become our repeat customers. And, much of our business is built on our customers' referrals to family and friends. Both our reputation and dedication to moving services are recognized in the real estate market: We are a preferred mover of Nothnagle, Hunt, and ReMax.

Business highlights

32 years of trusted experience
Emergency Services Offered

Services we offer

Moving, local and out of town. Storage and packing services.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Reviews

4.775 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
4%
2
1%
1
11%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.6
responsiveness
4.8
punctuality
4.7
Showing 51-75 of 75 reviews

Barbara S.
01/2017
2.0
moving companies
  + -1 more
Nit well at all.
Description of Work: Company was asked to move from an apartment in Webster,NY to a home in Ontario, NY approximately 10 miles. Was quoted a price and a time that they would be there. The cost was increased $200+ and they were 4 hours late creating a move during evening darkness. I believe because of the time element they were hasty to leave and did not give respect due on my property. They used no assemblous of order while placing my property in my storage unit, Upon inspection in daylight, it looked like they stood back and threw the boxes in.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
2.0
punctuality
1.0


Response from ROCHESTER MOVING & STORAGE
We thank you for your review. However after checking our calendar, we found nothing scheduled for a [Member Name Removed] in Macedon for 1/17/2017 which was only 2 days ago. We were GLAD..... for the fact that none of the polite 8 men that work with us, for years, have ever just thrown boxes on any move performed. So luckily we don't have to fire anyone ............and we are sorry you had to endure such service. Thank you, Rochester Moving & Storage

frank L.
04/2016
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved several pieces of heavy furniture within town. | |A professional and courteous crew was assigned to the job. They were able to accommodate my needs within a short time after contracting for their service. Furniture was moved and placed without damage, including those from the second floor. | |My only minor issue was their inability to give me a more accurate time of arrival. My job was the third of the day for the assigned crew, so it was understandable.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

$250

Ellen K.
11/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Part 1 of 2 part move for mother into nursing home. Estimate was right on and the moving crew was friendly and hard-working. The large crew got the move done in short-time. Was very pleased with Rochester Moving & Storage and will use them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro
$400

natalie K.
11/2015
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jan V.
10/2015
1.0
moving companies
  + -1 more
unknown
Description of Work: We called Rochester Moving to get a desk moved. I told him I needed it done the next day, and he said he would get back to me if he could do it. I called later and he said he was working on getting a crew, etc. I emailed a picture of the desk so he could gauge the size, sent the exact dimensions, etc, so he could get a crew. He said he could do it late in the afternoon, to call in the morning for a time. But when I called he pretty much said "don't bother me, I'm busy, I'll let you know." By 3:00 I had not heard, called again and he could not do it, but said he could do it the next day. We called the place where the desk was supposed to be out of, and they said okay, they would hold it one more day for no charge. But then the next day Rochester Moving again said they could not come - in fact they would not move the desk at all. Just not the kind of job they could do profitably.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0


Donna A.
09/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: They were great. Very professional and personable as well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Susan M.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: The owner of the company came to our home, looked at what we had to move and quoted based on that. He informed us that we could save $ if we were able to move boxes ourselves. We removed 95% of the boxes in addition to some furniture however when all was said and done, we were charged as much as he quoted for the whole house. Very disappointed in quote. As far as the crew, they were professional and quick. I would hire them again but not the company.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$1,000

Response from ROCHESTER MOVING & STORAGE
We work by the hour and the reason for in house estimates is to calculate hours to move, as well as how many men to use. We drove from Irondequoit to Livonia.....loaded truck to capacity.....drove to Caledonia and unloaded.The bill at that point exceeded the $900 estimate by a few more hundred. To keep it near $900,we dropped travel time back to Rochester which would have been near $200 as a courtesy... that went unappreciated

Margaret B.
06/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: Split 1 house into 2, 2nd floor apartments. 8 nice guys move all our stuff while being fun and professional. Smooth as silk move, and below the estimated cost! Great job!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$740

Cheryl O.
04/2015
5.0
moving companies
  + -1 more
unknown
Description of Work: I have no complaints. They showed up on time, were careful when moving the furniture, and moved it in a timely manner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$273

Brian M.
03/2015
4.0
moving companies
  + -1 more
unknown
Description of Work: They moved my furniture from Webster, NY to Clayton, NY. The move went well.

Rating CategoryRating out of 5
quality
4.0
value
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,300

Bruce B.
12/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: Moved my entire house contents. Called to say they would be 1/2 hour late. Were very careful. Courteous. Worked quickly. Good job with re-assemby of beds and dresser mirrors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,400

Adam S.
12/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: They moved 3 pieces of furniture from one location to another. Moved 1 piece of furniture from 2nd floor to driveway. Everything went smoothly. No issues or problems of any kind.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Maureen O.
08/2014
5.0
moving companies
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Karla L.
05/2014
5.0
moving companies
  + -1 more
unknown
Description of Work: We used Rochester Moving and Storage to move my parents from their home of thirty plus years to a condo across town. There were six movers and one truck. All the movers were polite, introduced themselves on arrival, asked questions when needed and were very careful with my parents boxes and furniture. The original estimate was for $800 they actually came in a little under as my parents were completely packed and ready to go when the movers arrived.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Emelia P.
10/2013
5.0
moving companies
  + -1 more
I would highly recommend Rochester Moving and Storage and the team of professional movers who transferred my items from an upstairs 2-bdrm. apt. to my home. Dave Conkey, owner, was very pleasant on first meeting and assured me that the move would be effortless. His team arrived promptly on moving day, were courteous, clean, very experienced and pleasant. The team took extra care with my belongings, making certain to pad furniture, took extra special care of my antiques and provided wardrobes for my plethora of clothes! I would definitely recommend Rochester Moving & Storage to anyone con- sidering a Rochester moving company. They were GREAT!
Description of Work: Moved my belongings from an upstairs 2 bdrm. apt. to a home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$542

Katherine R.
09/2013
5.0
moving companies
  + -1 more
It went wonderfully! Dave and his team are great! I felt the price was extremely fair given that it went so quickly! I was promised at least 3 men for the job. Imagine my delight when 7 (yes, that's right, SEVEN) showed up at my old apartment to help us move. They were efficient, polite, and extremely quick. The entire move from the time they got there until they finished loading into the new place took only 1.5 hours! I couldn't believe how quick they were! In addition to being fast, the men were very polite and were careful with my belongings. I didn't have anything break or shatter in the boxes, as they were careful and I also had packed them well. My furniture was in good shape too. They were friendly and I felt comfortable telling them what I needed done and what needed to go out or what needed to stay. My old apartment was on the 3rd floor in the attic of an old house. It was very difficult to move things in and out of due to the long, steep staircase. But these guys were great sports and managed just fine! $280 for a 1.5 hour total local move-in? Not only did I save my back, I also saved $$! It was well worth it and I will absolutely call these guys again for a move in the future. I am recommending this company to anyone I know who is needing to move within Rochester and needs some help.
Description of Work: I scheduled a move-in for 8/17/13. I needed help moving from an in-house studio to a 1 bedroom apartment. The belongings I needed moved included a full size bed, a few small tables, a desk, electronic appliances, and several boxes of belongings. This was a local move from one Rochester location to another.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Mary C.
09/2013
5.0
moving companies
  + -1 more
They were great and fantastic. They used a couple more guys than most companies would have so that the job was done really quickly. The workers were extremely polite and friendly. Each one of them introduced themselves. They asked good questions like where everything went and where I wanted things placed. They were very careful with all of the stuff and it was not an easy move. I would absolutely use them again in the future.
Description of Work: I used Rochester Moving & Storage about a month ago for moving.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Farhad H.
09/2013
5.0
moving companies
  + -1 more
This was an interstate move and they did a very good job.
Description of Work: Moved my household from Rochester, NY to Charlottesville VA.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Frank S.
09/2013
5.0
moving companies
  + -1 more
The company sent four men, who moved heavy workshop tools, etc. from my old basement workshop up to my new workshop off the driveway. The move went fairly quickly, with no problems. Also, we switched the furniture in two main floor rooms, including a sofa bed which was difficult to maneuver through the doorways. Again no problems. The men were friendly and courteous, and wasted no time.
Description of Work: Moved heavy tools from basement to driveway workshop; switched contents of two rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$275

Roxann G.
09/2013
5.0
moving companies
  + -1 more
I had to move two households into one over a two day period. Both days went very well. I have no complaints on the service provided. Both crews were professional and very efficient. I was actually concerned that because day 1 went so well, day 2 would be a disaster with a different crew. It was not the case. Very pleased with the overall experience. I could not have asked for it to have worked out better. I would not hesitate to call them again.
Description of Work: Over a two day period, moved two households into one new household.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

Joan P.
08/2013
5.0
moving companies
  + -1 more
My new dryer wouldn't fit down through the door jamb to the basement. Needed someone to come right away. Was able to have two gentlemen come over and do the job last minute and was charged a flat rate (which was great at such short notice). Two nice guys came by, did the move quickly and efficiently.
Description of Work: Moved a dryer down to basement and old one up. Called afternoon the service was provided.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

Elaine G.
04/2013
5.0
moving companies
  + -1 more
The job went much faster than anticipated and the five gentlemen who did the work couldn't have been nicer.
Description of Work: In preparing my home for sale, I had to move some furniture into my garage as well as boxes of packed items. There was a crew of five men and they did an excellent job of moving boxes from three bedrooms as well as furniture into the garage. They were polite, courteous and extremely efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Erin G.
03/2013
5.0
moving companies
  + -1 more
They were amazing! They were so professional and efficient. They began working as soon as they arrived at my apartment. They were incredibly friendly and made the whole process so wonderful. I would recommend this company over and over again! I have nothing but praise for this company! The Tim's were awesome!
Description of Work: They moved all of my boxes, bags, furniture and odds and ends. They even took my hung clothes and wrapped and moved them. They did not make pack a certain way which was wonderful. They moved my one bedroom apartment down a flight of stairs with no complaint. They then moved my to buffalo. Once we arrived at my new home they were were quick and put everything exactly where I wanted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$380

Chris F.
09/2012
5.0
moving companies, storage units
  + 0 more
Great company. They used 6 guys so the move went very fast. Most companies only offer 2 or 3 men for a move. 2nd time I've used them. Have been very pleased with their work both times.
Description of Work: Moved out of my house into a storage unit. Have to move again this week into new house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$570

Bonnie H.
12/2008
5.0
moving companies
  + -1 more
Rochester Moving and Storage arrived on time after calling ahead. Most impressive was that the owner stayed on site for a period of time overseeing the loading. The foreman and team were self-motivated to keep going-they did not use inappropriate language or smoke, and they were friendly, courteous and professional. It was my first experience in not having a mover lose something or damage something.
Description of Work: This move consisted of the loading, delivery and unloading of cartons and furniture from a three-floor townhouse to a two-floor condo, two-and-a-half miles away.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700
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Contact information

30 HARRISON TERRACE, Rochester, NY 14617

www.rocmovers.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Moving Companies,
Storage,
House Cleaning

FAQ

ROCHESTER MOVING & STORAGE is currently rated 4.7 overall out of 5.

Sunday: 8:00 AM - 9:00 PM

Monday: 8:00 AM - 9:00 PM

Tuesday: 8:00 AM - 9:00 PM

Wednesday: 8:00 AM - 9:00 PM

Thursday: 8:00 AM - 9:00 PM

Friday: 8:00 AM - 9:00 PM

Saturday: 8:00 AM - 9:00 PM

ROCHESTER MOVING & STORAGE accepts the following forms of payment: Check
Yes, ROCHESTER MOVING & STORAGE offers free project estimates.
Yes, ROCHESTER MOVING & STORAGE offers eco-friendly accreditations.
No, ROCHESTER MOVING & STORAGE does not offer a senior discount.
Yes, ROCHESTER MOVING & STORAGE offers emergency services.
No, ROCHESTER MOVING & STORAGE does not offer warranties.
ROCHESTER MOVING & STORAGE offers the following services: Moving, local and out of town. Storage and packing services.

Contact information

30 HARRISON TERRACE, Rochester, NY 14617

www.rocmovers.com

Service hours

Sunday:
8:00 AM - 9:00 PM
Monday:
8:00 AM - 9:00 PM
Tuesday:
8:00 AM - 9:00 PM
Wednesday:
8:00 AM - 9:00 PM
Thursday:
8:00 AM - 9:00 PM
Friday:
8:00 AM - 9:00 PM
Saturday:
8:00 AM - 9:00 PM