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Pro-Tech Appliance

Appliance Repair, Dryer Vent Cleaning, Appliance Repair - Small,

About us

Please do not use the CALL button on this page. Call 585 377 3177 for faster service. ALL CALLS ARE $79.95 PLUS PARTS PLUS TAXES. Most Appliance repairs are $79.95 labor and trip and parts plus tax extra. Installations of dishwashers and microwaves are $149.95 plus parts plus tax. Disposals and waterlines for ice makers are $99.95 plus parts and tax. Gas lines and sump pumps are by free estimates. Dryer vent cleaning $79.95 Dryer vent replacement $79.95 -$99.95 plus parts and tax. hi Most calls are done the same day depending what time you call and calls are scheduled for AM between 9-1 or PM between 12-5. I DO NOT WORK ON FRONT-LOADING OR HIGH EFFICIENCY TOP LOADING WASHERS OR COMPUTER CONTROLLED DRYERS OR REFRIGERATION, TELL MY SECRETARY LISA IF YOU HAVE A COMPUTER CONTROLLED UNIT AND SHE WILL INSTRUCT YOU FROM THERE. I also DO NOT do any type of refrigerator work !!!!!! Except ice maker water lines. I would like to clarify something about my pricing structure. For appliance repairs I charge $79.95 plus parts and tax and that includes the trip charge to your home, the diagnosis and the repair. If I cannot repair your Appliance the fee is the same because it's still cost me to come to your house and diagnose your machine. I am basically fixing your Appliance for FREE. Other companies will charge you a service call to come out to your house and then they will charge you a diagnostics fee and then they will charge you a labor fee. That can add up to who-knows-what? I understand why everyone asked how much is this going to cost me? With my company you don't need to ask you will already know. The parts of course are what they are. And there is no upcharge on those parts. So I don't make it back on selling you expensive parts. I know that Appliance companies get a bad rap because of the things that they've done and still do. I have never done that I have been in this business for 48 years and have always charged a flat rate fee. So I just wanted to clarify that issue so that you have a better understanding, so you know what the fees are going to be if there are no parts involved. There is no fine print. This is how I do business. :-)

Business highlights

40 years of trusted experience

Services we offer

Appliance repair, Dryer vent cleaning, Dryer vent repairs, Dryer vent installations, Garbage disposal installations, Dishwasher installations, Gas line installations, Microwave installations, Refrigerator ice maker water line installations & Hot water dispenser installations and Sump pumps.

Services we don't offer

**PLEASE READ BEFORE MAKING AN APPOINTMENT ** REPAIRS ON FRONT-LOADING WASHERS AND TOP LOADING HIGH EFFICIENCY, WATER SAVING, LOCKING LID, WASHERS AND SOME STOVE REPAIRS AND ALL REFRIGERATORS, ICE MAKERS AND MICROWAVE REPAIRS ARE OUT SOURCED.Just call my very friendly secretary Lisa and she will advise you on who to contact about those appliances or to make an appointment with us. Call 24 hours Monday - Saturday WE DO NOT SERVICE SAMSUNG OR LG OR BOSCH PRODUCTS, CONTACT MANUFACTURER

Amenities

Free Estimates
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9208 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
7%
3
1%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 151-175 of 208 reviews

Thomas T.
05/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Found a simple glitch. Minimal payment. Very honest.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mark H.
05/2016
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David B.
04/2016
5.0
appliance repair
  + -1 more
unknown
Description of Work: Repaired an old gas clothes dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$124

Norma H.
03/2016
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: The deal was for dryer vent cleaning. He seemed to have done a very nice job. I had never had it done before, so I thought it was more than time. He was extremely pleasant and gave me a list of other things he does. I would definitely use him in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

James N.
03/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$89

James A.
02/2016
5.0
appliance repair
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Chen Y.
02/2016
1.0
appliance repair
  + -1 more
They never contact me.
Description of Work: They never contact me.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$69

James N.
01/2016
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Clean driver venting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

Lori S.
12/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned dryer vent as per Angies List deal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Valerie S.
12/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned my dryer vent. It was done professionally and in short order.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$65

suzette Z.
12/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Clean dryer vent and hose |

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marcella S.
11/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: clean dryer vent

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James O.
11/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: The gentleman, Rod Swikehardt, arrived on time and went to work reaming and cleaning our dryer vent. He had the right tools - very importment ! and did a superb job -you could see the flushings on the laundry room floor on the inside and in the schrub bed on the outside. No more worries about dryer fire ! And then after that he gave us some tips on prevent maint. |Very good experience overall | | | | | |!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$69.99

Lindsay M.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Virginia F.
10/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Pro-Tech Appliance was hired to clean out my dryer vent. This was done very well, the technician was extremely professional and provided many important tips for preventing lint buildup, etc. However, that is not all that he did! He fixed my washing machine for no additional charge! The agitator part was not functioning appropriately, so he took it apart and adjusted it so that it now works like new! I cannot recommend this company enough!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

WILLIAM D.
10/2015
5.0
dryer vent cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$79

Charles W.
10/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

Shashank D.
09/2015
4.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$69

David B.
09/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: cleaned dryer vent from the outside and inside. he did a great job and explained things to me. showed me how to safely clean and inspect dryer vent. gave us several tips to care for the clothes and keeping dryer clean. he also looked at our dishwasher and gave me some pointers to make it work better. his help and advice was on the money.. I am beyond satisfied with the work, and will be calling pro tech appliances in the future..

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Nigel W.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: With experience, courtesy, friendliness and speed, Rodney not only replaced a worn out roller in my dryer but also repaired my dryer door closing tab which broke years ago. | |We attempted to do some of the work ourselves beforehand, but the metal housing proved way too sharp and we needed his expertise. I appreciated his genuine concern over us getting hurt and his far superior technique at dismantling and then installing the spare parts (one we purchased, another he had after seeing our worn out roller). After watching him put the drum roller back together, I was so happy we called him. We never would have figured out how to do that without becoming even closer friends with Google and a ton of serious scratches and cuts. | |More than anything, I appreciated his demeanor. What a friendly, but knowledgeable technician who will not just perform the work, but also converse with you without ever approaching condescending. How refreshing!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

David F.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Janet F.
09/2015
5.0
appliance repair
  + -1 more
unknown
Description of Work: He was great! I got some useful information from him about washers and dryers along with the excellent service provided.
Rating CategoryRating out of 5
Yes, I recommend this pro

james C.
09/2015
5.0
appliance repair
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen F.
09/2015
4.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: Cleaned my dryer vent. Serviceman kept repeatedly telling me about how strange the configuration of the vent to the outside was. I couldn't wait for him to leave as his conversation went on way too long. I want a professional to come in, do the work, explain anything that needs explaining--this I did not consider necessary--collect payment, and leave.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$70

Response from Pro-Tech Appliance
I'm sorry you felt that way but your vent was 46 feet long. That is extremely unusual and way out of the realm of normal. The maximum footage should be 20 feet at the very most and 8 is the average. I'm very professional and I'm very concerned about my customer safety with situations like that can cause fires.

Karen D.
09/2015
5.0
appliance repair, dryer vent cleaning
  + 0 more
unknown
Description of Work: I had my dryer vent cleaned. It extends quite a ways out so it wasn't easy. The technician was very fast and thorough. He also answered several of my general dryer and washer questions. I would use him in the future for appliance repair. Extremely honest and fair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Contact information

120 Villa Nova Rd, Rochester, NY 14617

http://www.protech-appliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed

Licensing

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Dryer Vent Cleaning,
Appliance Repair - Small,
Appliance Sales and Installation,
Natural Gas Lines

FAQ

Pro-Tech Appliance is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 PM

Tuesday: 9:00 AM - 5:00 PM

Wednesday: 9:00 AM - 5:00 PM

Thursday: 9:00 AM - 5:00 PM

Friday: 9:00 AM - 5:00 PM

Saturday: Closed

Pro-Tech Appliance accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pro-Tech Appliance offers free project estimates.
No, Pro-Tech Appliance does not offer eco-friendly accreditations.
No, Pro-Tech Appliance does not offer a senior discount.
No, Pro-Tech Appliance does not offer emergency services.
No, Pro-Tech Appliance does not offer warranties.
Pro-Tech Appliance offers the following services: Appliance repair, Dryer vent cleaning, Dryer vent repairs, Dryer vent installations, Garbage disposal installations, Dishwasher installations, Gas line installations, Microwave installations, Refrigerator ice maker water line installations & Hot water dispenser installations and Sump pumps.
**PLEASE READ BEFORE MAKING AN APPOINTMENT ** REPAIRS ON FRONT-LOADING WASHERS AND TOP LOADING HIGH EFFICIENCY, WATER SAVING, LOCKING LID, WASHERS AND SOME STOVE REPAIRS AND ALL REFRIGERATORS, ICE MAKERS AND MICROWAVE REPAIRS ARE OUT SOURCED.Just call my very friendly secretary Lisa and she will advise you on who to contact about those appliances or to make an appointment with us. Call 24 hours Monday - Saturday WE DO NOT SERVICE SAMSUNG OR LG OR BOSCH PRODUCTS, CONTACT MANUFACTURER

Contact information

120 Villa Nova Rd, Rochester, NY 14617

http://www.protech-appliance.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed