Pro-Tech Appliance

Ron was awesome! He came, looked at the non-functioning knob and figured out very quickly that the problem was from a very small piece that somehow was broken. He didn't have the part, but he knew where he could get it for MUCH cheaper than ordering it new (saving me a bundle). Since he had to go to a local place to find the part, he left and promised to come back to fix the stove as soon as possible. He called the next day to try to finish the job, but I wasn't home. I called back as soon as I got the message and his assistant set up an appointment for the next day. Rod showed up early in the window assigned, took maybe 10 minutes to put in the new part and tested it thoroughly to make sure all was right. Overall, I couldn't be happier with the professional, friendly, complete and very well-priced repair I got from Pro-tech appliances... and they'll be my first call if I ever need something like this fixed again.

Excellent, oven fixed in 45 minutes with one replacement part. Very knowledgable and personable. Would definitely call again for other repairs.

Excellent! Ron diagnosed and fixed the problem. He also took the extra-time to fully explain the problem and how he solved/fixed the problem. EXCELLENT SERVICE AT A VERY FAIR PRICE!!!

I called in the morning and the phone was answered by a human, not a machine. I was offered a same day appointment, morning or afternoon. Rod quickly assessed the issues and explained why there was a problem. He didn't recommend repair due to the expense vs the age of the washing machine. Aspects, pro & cons were discussed. Then he offered to look at the dryer which I knew needed to have the exhaust vent cleaned but didn't know who to call. It was taken care of quickly and professionally. I was glad that the other service I had called first had a "full mail box" and I had tried Pro-Tech.

He was great! On time, fixed everything and good price!

Due to the holidays, company was backlogged and could not come out to check my refrigerator until Monday. I found an independent repair person in the telephone pages who came out on Friday. The company is Nick's Refrigeration and Appliance Service. He was able to get the part and returned Saturday to fix the problems. He replaced the thermostat and fixed the frozen drain pipe on my Whirlpool frig. This saved me hundreds of dollars in food that I did not have to throw out.

They never showed up. I waited from 10AM until 1PM as prescribed. Terrible dispatcher will cost the business a lot.

Dishwasher leak repaired. Pump replaced. Unit working fine. Rod did a nice job.

Great job, helpful and knowledgeable

I can't say enough good things about Pro-Tech Appliance repair! Rod is very knowledgeable; he diagnosed the problem and quickly repaired my oven. He took the time to answer my questions and gave me some great tips to keep my other appliances in tip top shape. I felt that he was honest and trustworthy, and performed the service at a very fair price. I will not hesitate to contact Pro-Tech for any future appliance repair needs. In fact, I have already referred Pro-Tech a friend.

Was happy with my serviceman & job well done.

Replace open thermal fuse. clogged lint trap.

Great.. he correctly diagnosed the problem and fixed it

They were excellent. They were very good. They are very efficient and a very nice person.

He pin-pointed the problem quickly and fixed it. Checked out the dryer too. I'm glad he did such a great job.

Nice gentleman. Issue was that the microwave had damage which was not noticed until after the install. We noticed it and he uninstalled it so we could bring back. Still charged us full price which I understand . The damage was fairly noticeable so I think he should/could have saw this damage prior to completing the install.

He was very competent and knowledgeable and he has the "old work ethic" that we all pine for. People don't seem to work as hard as they used to and care about their work, but he did. I'd give him a 50 out of 10 if I could.

outstanding service, the very best.

The installation was great, no problems at all, they are reliable, they were their when they said they would be, i've been using Protech for the past 25 years

It always goes well. He's very honest and does a good job!

Rod came the same day that I called Pro-Tech to repair an electric clothes dryer that was running but not heating up. He checked all normal parts that would cause the dryer to not heat up and found everything to be working as they should but also replaced a broken piece I had in the dryer vent. He then went above and beyond to check the 220 volt outlet the dryer was plugged into and found that there was only 110 volts coming to that outlet which would allow the dryer to run but not heat. He then went way above and beyond what I believe any other appliance repair technician would have done and checked out my electrical service panel and, much to my horror, found that water had leaked into the panel and had rusted and damaged some of the breakers including the 220 breaker for the dryer!! Obviously, not being a licensed electrician, he could not repair this situation and recommended that I contact an electrician immediately as this is a very dangerous situation (everybody knows that water & high voltage electric don't mix!!). I contacted my electrician and he came right away and was also horrified to find that rain water had been leaking in from the outdoor meter box, fixed that, then had to replace all the breakers in the panel as they actually had water sitting on top of them and had damaged them. The electrician said the Rod had done me a HUGE favor by alerting me to this situation because it was a very probable disaster waiting to happen! I am forever indebted to Rod at Pro-Tech for going above & beyond to alert me to an extremely dangerous situation, that I would have never thought to check out, so I could get it fixed as soon as possible. Rod, you have a loyal customer for life!! THANK YOU!! Ron

Rod was right on time and quick to identify and solve the problem without having to sell me any new parts. Also provided tips on how to avoid problems in the future. Very friendly and professional. I've found the reliable repairman I've been looking for.

Great! We replaced an unreliable dishwasher with a much improved one. Our serviceman helped us locate a wonderful Maytag dishwasher for a very affordable price.

Very well, fast response to call, on-time arrival, burners repaired, door handle had to be replaced, not charged for installation of new handle

Rod arrived, looked at the dishwasher and said it had a faulty control pad. We had never been satisfied with the dishwasher so when he gave us two options (repair control board $169 or replace dishwasher ($379 installed!). We opted for a new dishwasher. He got right to work on the new dishwasher, removed the existing unit and found it was never installed correctly in the first place!! (Thank you Lowes installation). End of the story, new dishwasher is quiet, running efficiently and we are very satisfied with Rod. Actually turns out he repaired a dishwasher for us over 20 years ago.