They charge $50 to come out and give me an estimate?!? No way.
Description of Work: Retract garage door that doesn't open and install electronic door opener.
Rating Category
Rating out of 5
value
1.0
professionalism
2.0
responsiveness
2.0
Response from Precision Garage Door Service
Ms. [Member Name Removed], Very sorry for any confusion that may have occurred on your phone call. Our Service Call fee does apply to send a technician out to your house for any service appointment and it is $50.00. This includes an inspection of your door & opener, any minor adjustments to your door or opener (tune up,) and lubrication of your parts/hardware & opener. Any parts or hardware necessary for repairs to your door or opener would be additional. Our trucks are fully stock, and most repairs can be fully completed that same day. We charge a labor fee of $135.00 to install an automatic door opener that you already have. NYS sales tax does apply to any repair. We offer free estimates for replacing your garage door and / or replacing your garage door opener. Please feel free to reply or call our office if we can further help your situation. (585) 223.8960. Thank you!
GREGORY R.
07/2017
5.0
garage doors
+ -1 more
He not only gave me a thorough rundown of all possible work he may need to do, along with the costs, but then was able to do the minimal (cost) work, and he did it in what seemed like a matter of minutes - replacing the springs and quieting the rollers, restoring perfect functioning of my door.
Description of Work: Door springs were broken
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$379
Fred F.
06/2017
5.0
garage doors
+ -1 more
Excellent . Felix made an adjustment to where it was catching and it works fine now.
Description of Work: Garage door made humming sound and wouldn't open with power switch
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$54
Elizabeth S.
06/2017
5.0
garage doors
+ -1 more
Great. They were quick, efficient, and gave our garage door a good once over and tune up at our request while they were here!
Description of Work: Garage door roller fell off track and had to be repaired and replaced
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sandra D.
05/2017
5.0
garage doors
+ -1 more
Was really impressed with all aspects of this garage door service. - Representative was on time (actually a bit early, but he had called to find out if that would be ok) - Drew Stewart was very knowledgeable and completely fixed the problem with the noise; door bracket had pulled away from the garage and the original belt adjustment was too tight. He reattached the bracket, lubed all mechanical parts and adjusted the belt tension. Garage door has been working very well now for several months since the service call. - Drew did a great job explaining everything going on with the door and what several different options might be, both short term and long term - Time scheduled was relatively quick and fit my schedule - Was very impressed with both the service tech and the company. Will definitely call them again!
Description of Work: Garage door was making significant noise when door was opened or closed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Leo B.
05/2017
5.0
garage doors
+ -1 more
The work was done well and professionally.
Description of Work: Replaced one opener and adjusted and lubricated the mechanisms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Lou Anne J.
05/2017
5.0
garage doors
+ -1 more
They came, they fixed it, all was well.
Description of Work: Garage door was off the track.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
Janice M.
05/2017
5.0
garage doors
+ -1 more
Very pleased with the work and with the professionalism of the installer. Opener works great. No issues or complaints.
Description of Work: New garage door opener and outside keypad
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Donna A.
05/2017
5.0
garage doors
+ -1 more
Responded to our quote request immediately, needed to order the color we wanted but doors were up and perfect within weeks! Honest and totally professional!
Description of Work: New garage doors
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Ed G.
05/2017
5.0
garage doors
+ -1 more
Excellent. On time - the same day as called. Answered all questions and otherwise acted professionally
Description of Work: Replaced garage door opener
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Dan O.
04/2017
5.0
garage doors
+ -1 more
Quick service call. These guys are pros.
Description of Work: Replace broken springs
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$170
Jan S.
04/2017
5.0
garage doors
+ -1 more
No problems - they even programmed the new opener controller to open the second door.
Description of Work: Garage door replacement (x2) and garage door opener (x1) replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Barbara L.
04/2017
5.0
garage doors
+ -1 more
They were able to install it within a couple days of my inquiry. Ron, the owner, arrived exactly when scheduled, quickly installed it himself and for a very reasonable price. While he was there he also answered some other questions I had about the door and another garage door on the premises.
Description of Work: I wanted a keypad entry for the overhead garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Patricia O.
01/2017
5.0
garage doors
+ -1 more
Very well they did not try to oversell the work
Description of Work: Garage door spring replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Matthew R.
12/2016
5.0
garage doors
+ -1 more
Amazingly well. All 3 experiences were quick, courteous and professional. I first met with Mark last year via a tune-up coupon to replace the garage wheels and overall check up. I shared with Mark a few concerns I had and he shared his opinion, gave me his card, and I said I'd be in touch next year if I have more issues. Well, this year, the cable popped off again and figured it was time to call the pros instead of doing DIY. Ron came out first as I was considering I may need full replacement -- I did not, and Ron shared his professional opinion that I didn't need a full replacement, but needed proper cables (that you can't get from Home Depot) and possibly a replacement on the spring. But otherwise, was in good order. Felix came out a few days later to do the work -- within the hour, he was able to replace the cables and spring. He was only there to do cables and assessment - but after sharing and demonstrating his concerns on the spring not supporting the door, we decided it would be best to replace that as well.
Description of Work: My garage cables came loose due to a weakened and rusted spring - the door wasn't being held by the spring like it should have been and was bound to come off the track again due to lack of tension. This may have also been self-inflicted from a year or so ago when I tried to replace the cables myself -- and loosened the spring inadvertently - don't do this (as Mark warned after I tried DIY).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
David E.
12/2016
5.0
garage doors
+ -1 more
It was fine. They tuned up the garage door just like they said they would. The garage door people were fine. They were good. We didn’t pay any extra so that was fine for what they did. He was on time and he informed my wife about what they were doing and all kinds of stuff. They came when they said they would. They were on time. He explained a lot to my wife. My wife was already here and he knocked on the door, she didn’t hear him so he sat on the driveway and called her.
Description of Work: I purchased a Big Deal coupon from them to tune up the garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brian R.
11/2016
5.0
garage doors
+ -1 more
Good job, satisfied with the product quality, service, and schedule.
Description of Work: Garage door replacement
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$1,750
Michael L.
10/2016
5.0
garage doors
+ -1 more
Good job done very quickly at the Angie's List coupon price.
Description of Work: Periodic maintenance of garage door.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Michele C.
10/2016
5.0
garage doors
+ -1 more
great. Arrived early and was done with a hour or so
Description of Work: new key pad put on garage door and new remote control
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
eric M.
10/2016
5.0
garage doors
+ -1 more
Went great! They were very responsive, fixed it on site, and offered other suggestions and opinions for longevity of my door!
Description of Work: Broken handle on a garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Fernando P.
08/2016
5.0
garage doors
+ -1 more
Great job by David! Performed the job as expected and explained everything afterwards. Very informative and detailed. He called before arriving on time as expected. Very professional.
Description of Work: Garage door tune up
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Brenda B.
08/2016
5.0
garage doors
+ -1 more
Great work, workers were friendly, polite and professional.
Description of Work: New Garage door
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
D B.
08/2016
4.0
garage doors
+ -1 more
quick service, courteous; did some price comparison afterwards, realized I was overcharged when compared to another local company; take that as a lesson to do price comparisons rather than rush ahead
Description of Work: replaced both springs on wooden garage door, center and end bearings, 10 rollers
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$450
Brad S.
04/2016
5.0
garage doors
+ -1 more
My technician was Mark...he was prompt, friendly and efficient based on my tight schedule. He did all the work as promised in the ad and made recommendations for do-it-yourself products that I could use and for a new opener when the time comes without being pushy or making me feel like I had to do something I didn't want to do. I would definitely use this company again and would request Mark if that was possible to do.
Description of Work: Garage door opener tune-up, replaced rollers and made recommendations for a new garage door opener.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$99
Sandra C.
04/2016
5.0
garage doors
+ -1 more
Great. The door was making some noise but is quieter now.
Description of Work: Tuned up our door, checked everything lubricated a few things, made sure there were no issues.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Garage Doors
FAQ
Precision Garage Door Service is currently rated 4.9 overall out of 5.
Sunday: 8:00 AM - 5:00 PM
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Precision Garage Door Service accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Precision Garage Door Service does not offer free project estimates.
Yes, Precision Garage Door Service offers eco-friendly accreditations.
No, Precision Garage Door Service does not offer a senior discount.
Yes, Precision Garage Door Service offers emergency services.
No, Precision Garage Door Service does not offer warranties.
Precision Garage Door Service offers the following services: GARAGE DOOR REPAIR AND SALES: STEEL, WOOD, VINYL, CARRIAGE HOUSE STYLE. GARAGE DOOR OPENER REPAIR AND SALES: BELT, AND CHAIN DRIVE.
PARTS FOR SALE.
Contact information
650 Mile Crossing Blvd. Suite 2, Rochester, NY 14624