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Pinnacle Eco Clean Inc.

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Searching For a Reliable Carpet Cleaning Service in the Rochester Area? Finding someone a nerve-wracking experience? It isn't easy choosing professional carpet cleaners. Rochester's expert carpet cleaners at Pinnacle Eco Clean can help put your mind at ease! Whether you need the VIP Rug Cleaning Service, Residential Cleaning, or Commercial Cleaning, Pinnacle Eco Clean has you covered! Choose us today as your carpet cleaning service!

Business highlights

45 years of trusted experience
Emergency Services Offered

Services we offer

Residential and commercial carpet & area, oriental rug, steam, upholstery, ceramic tile & grout cleaning.

Services we don't offer

Please Inquire

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0144 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
0%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 101-125 of 144 reviews

Rosemary C.
10/2017
5.0
carpet cleaners
  + -1 more
They did a fine job.
Description of Work: They came out to clean my carpets.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Wanda P.
07/2017
5.0
upholstery cleaning
  + -1 more
Wonderful!
Description of Work: Cleaned sofa and sofa chair.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$190

Catina G.
01/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a beautiful job
Description of Work: I have an ornamental rug that was in storage for 6 years. It needed cleaning badly!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rick S.
08/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Barry S.
07/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Very professional. Worked hard and fast. Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Peggy N.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: A had a sofa cleaned and carpet in the family room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

sveta K.
05/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Fast and convenient appointment, very professional team, excellent cleaning and free cleaning product!
Rating CategoryRating out of 5
Yes, I recommend this pro

Harvey R.
04/2016
3.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$1,111

Steven W.
03/2016
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0

Yes, I recommend this pro

John S.
01/2016
4.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: rug cleaning

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$160

Diane P.
01/2016
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
unknown
Description of Work: Rug cleaning |

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jason L.
01/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Eric W.
07/2011
5.0
carpet cleaners
  + -1 more
Pinnacle was on time, fast and professional. Very knowledgeable. Moved some furniture, had the ability to move the couches and clean around them, and underneath. I left the entertainment center and heavy book cases. Kevin the owner, took the time to do a high quality job. I watched as all work was performed, we chatted while he worked. He is very knowledgeable and performed all tasks as he stated in the estimate. When completed I was shocked...the carpets looked brand new. I, like many home owners realize it is not the price (usually) but the service for getting the job done right the first time. If you have to take a day from work and clean a room, and get ready to have this done- you don't want any mistakes, and you certainly want to be happy with the results. The service was everything I expected, high end, and well done. So there may be cleaning companies out there that would have done this for $99.00, but Kevin told me they do one pass with the machine because they overbook to make it on volume not quality. So why gamble? For $28.00 more I was more than happy to have it come out the way it did, for the inconvenience of it all, our family room in essence, out of commission for 2 days. So maybe the difference is about as equal to the cost of a half tank of gas. Since I haven't done anything to the rug for 10 years, didn't want to rent a cleaning machine on my own for probably $35 less than Kevin...it just wasn't worth it. Pinnacle will be at the top of my list should I need carpets cleaned in the future. I think you will be impressed if you use them.
Description of Work: Read a previous review on Angies list on carpet cleaning. I called Pinnacle, as a result of what I read. The owner came out and did the estimate. We were concerned about the job from the start, we have never had our carpet cleaned. The carpet in my house, was new 10 years ago, and at the time, a high quality carpet. A light beige color, and with the traffic pattern, a puppy marking, a spot, and wear, it was in rough shape. Kevin told us" I can't guarantee that the dog will stop marking as a result of the cleaning...the reason being is..the deodorizer would have to get under the carpet, get the source, and then be extracted, so it could dry." In order for him to do that we would be looking at $500 for the cleaning, for that I'd get a new carpet, just didn't make sense. He told us he would really lay a heavy coat of deodorizer and work it in real good in the area she was marking, hopefully that will stop the dog from going." I got the estimate, and really didn't price the competition because in dealing with Kevin I could tell he was honest and very experienced at what he does-over 30 years doing it, he told me. I watched Kevin and his daughter do all the work. He knew what he was doing, took the time to do a quality job, went over and over areas that were particularly stained, and spent a good amount of time on the carpeted stairway. He told me my carpet was very good, and a good decision to purchase better carpet, because it wears better and cleans better-good to know. I was shocked at how fantastic everything looked when finished-incredible. I would have never have bet the carpet would look that good. His equipment is state of the art. He told me the machine he uses to do the rug, inside the house costs $3,500 alone, with the stationary component in the van valued at $50, 000. My initial investment, 10 years ago on that carpet was $2,500. After Kevin cleaned mine, it looked like I just bought a new carpet for only $125 plus $3.20 in NYS sales tax! I have hard wood floors and I mentioned something to Kevin about getting those re-done. He gave me two references, and said that both of them were very good. He knows his field well. If you are interested in getting a carpet cleaned professionally-I'd say the guys who advertise for $99 a room, don't hold a candle to how Kevin operates. If you want it done right, reasonably and fast-Pinnacle is the way to go. Will use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

M Theresa D.
07/2011
5.0
carpet cleaners, upholstery cleaning
  + 0 more
It was done very professionally. Kevin truly cared how it was done - no mess or clean up for me. The best possible job!
Description of Work: Carpets and upholstery cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385

Barbara D.
06/2011
5.0
carpet cleaners, floor cleaning
  + 0 more
They were punctual, polite and gave us excellent service. I used this company many times, even in spot emergency cleaning. I have recommended them often.
Description of Work: I used PINNACLE CLEANING to clean carpets, rugs and tile floor in shower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

john C.
05/2011
5.0
floor cleaning, upholstery cleaning
  + 0 more
They arrived on time, told us what they were going to do, how long it was going to take. Moved any necessary furniture. Got to work. did the closets and behind the refrigarator. Job was to last about 3 hours and was a little short of that.
Description of Work: all Tile and grout cleaning on 1st floor. Degreased/acid wash, neutralize, then powerwash. Also cleaned sofa, as it had gotten dirty over time. Tile floor is amazingly clean- this was the principle reason for the service.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$513

Fred C.
12/2010
5.0
carpet cleaners
  + -1 more
Excellent. Family operation. Third time I have used them. No problems. All work performed on time and as promised. Very punctual as regards to times.
Description of Work: Pickup, cleaning, delivery of 17 oriental carpets

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Fred C.
11/2010
5.0
carpet cleaners
  + -1 more
They showed up on time, gave me an additional discount on the quote based on a referral, worked spotlessly, left the home in great shape. Very thorough cleaning. Would definitely use again. Planning to use as well on oriental carpets. Follow up on that in December.
Description of Work: Basement stairs, finished basement carpets, dining room

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Fred C.
09/2010
5.0
carpet cleaners
  + -1 more
Father son team. Very professional. Very thorough work. Likely to try them for oriental carpet cleaning
Description of Work: Wall to wall carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

ANN S.
07/2010
5.0
carpet cleaners
  + -1 more
I thought they were a good company and they were on time. They did a good job.
Description of Work: We needed them to clean a few specific spots in our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Janice M.
01/2010
5.0
carpet cleaners
  + -1 more
First of all I was impressed because I had a very tight timeframe that this cleaning had to be done... and I was calling at the last minute. Kevin was very responsive and worked around my schedule to get the carpet cleaned. He was on time, professional and explained everything that he was going to do. The job went smoothly and the carpet looked so much better. We had an area that was heavily soiled and he spent extra time and effort to get that area as clean as he could. I am extemely grateful for his flexibility and top notch service. I will be using him again in the future. I gave the price a score of "B"... I have seen better prices for a living room from other cleaners, but since I was scheduling at the last minute, I feel the price was fair.
Description of Work: Living Room (berber) carpet cleaned

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

elizabeth M.
10/2009
5.0
carpet cleaners, floor cleaning
  + 0 more
EXCELLENT -they did an excellent job - Kevin was very courteous and made me comfortable by explaining everything that needs to be done very thoroughly and patiently. He was very upfront with the cost and his estimate was on point to the final price.It was a very pleasant experience from beginning to end - I will hire them again and have no problem recommending them --- GREAT COMPANY TO WORK WITH. Thank you.
Description of Work: My stairwell and hallway carpet was cleaned and the marble floors in my foyer was cleaned and polish.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$473

Carole S.
12/2007
5.0
carpet cleaners
  + -1 more
Kevin was on time, did a thorough job, neat, clean, courteous, and very knowledgeable of all kinds of carpet cleaning. The carpets looked brand new. I have used and recommended Kevin for over five years - always an awesome job - never, ever one complaint. He's the best!!
Description of Work: Pinnacle Cleaning cleaned all interior carpeting from my upstairs, my first level and my professionally finished basement and home office. Some carpets were area carpets, some wall to wall and two sets of stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

KATHY R.
11/2007
5.0
carpet cleaners
  + -1 more
My experience with this company was excellent. I will be calling them again.
Description of Work: I had a 8 X 10 wool area rug picked-up and cleaned. The men that came out to pick up the rug where very personable, courteous and on-time. They were careful not to mark any walls with the heavy rug. The rug was returned on the date requested-very clean. Equal care was taken to place the rug back in the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

08/2006
5.0
carpet cleaners
  + -1 more
I have used Pinnacle Cleaning at least six times prior to this. They do excellent work and so far I have no complaints. I have and will continue to recommend them to friends and family.
Description of Work: Pinnacle Cleaning cleaned the carpets in seven rooms throughout the house. They also cleaned the hallways.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Contact information

215 Mushroom Blvd Suite 1803, Rochester, NY 14623

www.rochestercarpetcare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed

Licensing

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
House Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Fireplaces,
Drapery Cleaning

FAQ

Pinnacle Eco Clean Inc. is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 4:00 PM

Tuesday: 9:00 AM - 4:00 PM

Wednesday: 9:00 AM - 4:00 PM

Thursday: 9:00 AM - 4:00 PM

Friday: 9:00 AM - 4:00 PM

Saturday: Closed

Pinnacle Eco Clean Inc. accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Pinnacle Eco Clean Inc. offers free project estimates.
Yes, Pinnacle Eco Clean Inc. offers eco-friendly accreditations.
No, Pinnacle Eco Clean Inc. does not offer a senior discount.
Yes, Pinnacle Eco Clean Inc. offers emergency services.
Yes, Pinnacle Eco Clean Inc. offers warranties.
Pinnacle Eco Clean Inc. offers the following services: Residential and commercial carpet & area, oriental rug, steam, upholstery, ceramic tile & grout cleaning.
Please Inquire

Contact information

215 Mushroom Blvd Suite 1803, Rochester, NY 14623

www.rochestercarpetcare.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
Closed