Pink Rose Home Service/Skyline Builders LLC

Okay. Some minor schedule issues.

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They had hoped to get the project completed in less than 2 weeks. But, due to rain it ended up taking almost 4 weeks. Tear down was completed in one day. Then the ground was leveled, new post holes were dug to accommodate the bigger deck plus the hot tub required extra support. Weed barrier was laid down and a lot of stone over that. In between rain storms, Mike laid the support beams, cut the composite and built a gorgeous deck..

They were okay the first time they came and this was the second time I used their service. They came out when they said they're going to come but they're definitely overpriced. The guy who came said that the work would take two days and he gave me a price. I thought it was expensive but that would be fine for two days' work. While he removed the fence, he ripped off my neighbor's bushes without even asking. He was done in 5 hours and he argued with me over the price. I tried to discuss it with the owner on the phone but he wouldn't let me get a word in and he was yelling at me. I personally wouldn't go back and I would NOT recommend them to anybody.

Set up appt. to have estimate on screen door replacement for sliding patio door. Estimator provided estimate for screen, as well as for installation of new light fixture. He told us they no longer sourced screen door replacement at Lowe's due to poor fit / quality (which is where we got our existing screen). We agreed that we didn't want a similar (Lowe's) replacement screen installed. Service man was prompt, called ahead, and very pleasant. He was unclear on the fact that the screen door was included in the estimate (his first week with company). He contacted main office / estimator and was told to go to Lowe's to get replacement screen!! (We refused to have the work completed.) The service man did a great job on the light fixture, and we have no complaints about him. We asked that the estimator call, as we wanted to discuss the situation, as well as wanting to have a clarification on the breakdown of cost for the screen replacement and the light installation (estimate was provided as a lump sum - no breakdown for labor, parts, etc.). We were promised a call back within 24 hours. It is a week later, and we've still not gotten a call back, regardless of the fact that we called and left a message, as well. We won't use or recommend Pink Rose Handyman (the name under which we found this company) again.

First of all, when their guy came to give me an estimate, he never bothered to get up on a ladder and check out the damage. I described to him what the animal removal specialist saw when he was up there covering the hole for me, and he wrote it down and quoted me a price ($972) saying that he was familiar with the problem and didn't need to see it. He also intimated that I'd get a better discount than the $20 off coupon I had from the website (which didn't happen). The contractor arrived on time, and was professional and friendly. He told me he was new to the company, but not to the business, so I wasn't too concerned (he was an older guy). He listened to my description of events but did not go up and look for himself before going to the store for supplies. He was gone an hour and a half - two hours for supplies, then came back and got started. Originally, the squirrel removal guy told me the damaged area was around 14 feet long. However, according to the contractor, it was more than that and he had to go back to the store for more supplies (another hour and additional $200 on the bill). I wanted to argue with him about this, but my house was torn open and couldn't be left like that, I had no choice but to authorize it. He arrived at 8am and didn't finish until after 8pm! I don't understand why they only sent one guy to do the job. It took this guy over 9 hours to fix the problem (12 hrs minus the shopping breaks), and I know I got hosed on the price. Suddenly the $972 on the estimated work order included the coupon and the starting price was $992 + tax for a total of $1050. Then with the extra $200 they all of a sudden needed to charge me, I'm paying $1254. Though the guy did a good job, it wasn't worth the money or the hassle. I can't believe that at no time did they bother to examine the damage for themselves until after supplies were bought. That makes no sense to me. The contractor was supposed to be experienced. That seems like a rookie mistake. I learned a very expensive lesson.

diminsions, never talked to Mark and just overall gave me the impression he didn't want to do the work and over all didn't give me the impression of being competent. When I asked how much more it may be he said possibly as much as $2000.00 By then I just wanted him out of my house and told him to have Mark call me. We couldn't reach him at the time. I got a Call from Mr. Bardi who was over all loud, rude and unprofessional. He said they had every right to raise the price if more work was needed, he couldn't help it if he couldn't get the job done by Jan. 25th that was my problem and said they never guarantee dates. However I told him I had it in 3 emails and he blew me off. He continually argued with me, I finally asked him "what can we do to resolve this?" No answer fro him, I realized he hung up on me or was disconnected. I waited 5 minutes and no return call. I then left. I got a message that I pick up about 7 pm on a Friday night from him yelling at me-yet again-that i didn't not respond to his 3 pm call that I was suppose to make. I had no idea what he was talking about and found out later he texted my land line! When I called Monday and asked for Mark I was told I had to only speak to Mr. Bardi, we finally connected and again he was loud, rude and unprofessional. He finally asked me why I needed the work done and told him I was going into the hospital and needed it done by the time I got home. He said he couldn't get it done. I asked for my deposit back he yelled fine and hung up on me. I had to wait 33 days for the return of the deposit and it was only for $784.20. I'm still out for $215.80 They had purchased no materials for my job at the time! I went to my town to complain and found out that there was already 2 other complaints against Skyline Builders and since this job didn't require a permit there wasn't much they could do. I had to go back into the hospital 2 more times since the first surgery so I have not been able to take more action.

I initially made contact with Pink Rose Handymen on the internet. They followed up with an email and a phone call. Once I called them back, they scheduled the appointment to take place within a few days. The night before my appointment, the handyman called me to reconfirm the appointment and also to ask about the job. On the day of the service call, the handyman arrived on time, reviewed the job with me, gave me a written quote and then performed the job. He admitted that it took him a little longer than he though it would (about two hours), but the quality of the work seems good, and I have a written one year guarantee. I did not shop around, but I was a little surprised that a job like this would cost $200. In any event, I was willing to pay it, and again, I have that one year guarantee.

I was particularly impressed at the way the design of the deck was presented to us. It was computer generated and could be viewed from several elevations. The person who built my deck worked alone, was very experienced and thorough. My only complaint was that since he worked alone, the project took several weeks longer than I would have liked. Also I would have thought it would have been more efficient to have a helper. Those factors did not effect the quality of the job however. There was one snafu that occurred. The driver who delivered the decking and pressure treated foundation materials (not employed by Skyline) was too close to our new house and when he raised the dump truck's box, the product slid too far and hit the corner of our house, damaging the siding and downspout. Joe, Skyline's owner, had the person who built the deck also fix the damage. You wouldn't have known this damage happened, as everything matched and was repaired like brand new. The job was pricey compared to other estimates, but you could tell these guys knew what they were doing, gave me a good comfort level and the quality was worth it.

The men at Pink Rose really put the time and effort into finding a solution to the problem of matching and repairing damaged siding that has been discontinued. No other manufacturers of siding offered the same color and texture of siding that is on our home, so the repair wasn't as simple as purchasing some siding and repairing the damage. The solution was to remove a small area of siding from the back of our home, behind a built in shed. That siding was used to repair the areas of damage on the very visible front of the home, and now the front of our house looks as if it had never been damaged. The men doing the repair had been able to locate some siding material that was pretty similar to what was on our house,they then painted or finished those pieces in a color that was so very close to the color of our house, and installed that on the back of the home. I honestly could hardly tell the difference of the siding from the existing siding on our house, and the pieces that they had matched up to use. The price quote from Pink Rose was the best that we were quoted, they showed up in a timely fashion for both the estimate as well as to begin work, and the repair work was fast and efficient. The workers were prompt, polite, and left the work areas neat and clean. We also called them back for a second small job soon after. They came to remove a huge pile of construction debris left by another contractor. The removal was done at a fraction of the cost of what it would have been if we hauled all of the debris to the street ourselves and paid for our usual trash company to take it away. Not only was every last bit of the trash and debris removed, but the area was swept up and left spotless!

I called Skyline handyman. They came over and asertained the problem and gave me an estimate. We signed the contract and they repaired the leak . They also reinforced other areas on the skylight to prevent future leaks and inspected the other three skylights to prevent future problems. Their work was professional and well done. Not much after that , Supper storm Sandy roared through the area and the skylights did not leak. I was pleased with teir work.

. He was a very good carpenter. Very courteous. He knew exactly what to do and did it very well. He was a very hard working, and answered all our questions. Great job from beginning to end.

I kept trying to call him and he never returned my calls, then I filled out a questionnaire on line. A man came out very nice and professional. I thought this would be a great company to go with and excited to start the job. Then I never heard from anyone after that. They emailed me that they here Matt was out to my house and how did the job go and I emailed me back and I said no work was never done and i told them how I was disappointed with the company. I never heard back from them after I sent that email. I was dealing with this for three weeks and never got a quote from anyone or a response.

We found them at a home show. The quality was awesome. It was fabulous.

The man was here from three through eight. He was back and forth to the hardware store. I was completely dissatisfied. He was supposed to do three things and only did two of them I was still charged the same price.

Skyline Builders LLC Skyline Builders, was very good. Prompt and did the job. I have used them before.

Archadeck did exactly what we wanted and reinforced the area where we are going to have our hot tub. They helped us out with the design as well. They were done very quickly and everything went smooth. In the evening we love to sit out and enjoy our new hot tub.