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Pink Rose Home Service/Skyline Builders LLC

Handyman Services, Decks and Porches, Kitchen and Bath Remodeling,

About us

Pink Rose Handyman, A Skyline Builders LLC Company. We do not install new whole house roofing or siding, but we do minor repairs to roofing and siding. Additional phone numbers - (585) 224-0887, (585) 270-8818. DBA - Pink Rose Handyman.

Business highlights

25 years of trusted experience

Services we offer

Handyman. Decks, porches, sunrooms, pergolas, awnings. Additions. Remodeling - kitchens, bathrooms & basements. Roofing & siding repair. Windows

Services we don't offer

Roofs & siding installation. Tree service. Security systems


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.056 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
43%
4
18%
3
16%
2
11%
1
13%


Rating CategoryRating out of 5
quality
4.3
value
3.9
professionalism
4.2
responsiveness
4.2
punctuality
4.3
Showing 1-25 of 56 reviews

David S.
08/2022
5.0
chimney repair
  + -1 more
Great! The entire process from getting a quote to the repair itself was flawless. The technician was courteous, informative, and professional. Best of all the damaged areas looked like new. Also, Pink Rose's follow up leads me to believe that customer satisfaction is their prime objective.
Description of Work: Roof trim and downspout replacement due to wind damage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Alexander D.
07/2019
5.0
handyman service
  + -1 more
They did an excellent and thorough job. I would highly recommend them.
Description of Work: They repaired a portion of the molding on the side of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gerard F.
03/2018
1.0
handyman service
  + -1 more
It didn't. They wouldn't give me any idea of cost without an estimate, which costs $39.
Description of Work: Shower door replacement

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Jason S.
12/2017
5.0
handyman service
  + -1 more
The tech came or and quoted the work, he was on time and the quote came back cheaper than expected. When he did the work, he went above and beyond in my eyes because there was a bees nest up there that we didn't know about! He was kind enough to pull that out of there. The price quoted was the price we paid and it looks great. Highly reccommended.
Description of Work: Needed some flashing put back on the roof

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

john L.
11/2017
5.0
flooring contractor, handyman service
  + 0 more
Arrived when promised and was a very efficient installation. Marble floor came out great. Dave and co. were courteous and friendly and kept me informed of the progress
Description of Work: Remove toilet and vanity. Remove old bathroom floor tile and replace with marble tile.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Eric W.
06/2017
2.0
decks
  + -1 more
The guy we met with was very pushy when it came to designing certain things for our deck. He did not like some of the ideas we had, became upset when told him we were looking around for the best quote and quality and when we decided not to go with them he was very condescending in his response. Not at all impressed by lack of professionalism.
Description of Work: Looking for a quote on a new deck

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
4.0
punctuality
4.0


Barbara C.
06/2017
2.0
handyman service
  + -1 more
I did not hire them due to the unadvertised $29 fee for estimating my multiple projects.
Description of Work: Pink Rose has a $29 fee for estimating the cost of one job.. I refused to pay this fee when many other companies accept doing estimates as a cost of doing business which they can write off on the corporate taxes. Pink Rose radio ads are very creative but never mention the $29 estimate fee.
Rating CategoryRating out of 5

Jennifer P.
04/2017
1.0
handyman service, remodeling, home remodeling
  + 1 more
The woman on the phone told me that there was a $39.99 non-refundable service fee for them to come out and give me an estimate. The conversation went downhill from there, as I told her that no work would be done at the first visit I just needed to know what it would cost. she told me that it didn't matter, they charged $39.99 to do estimates and then they would start the work that day. I pointed out that I wasn't even sure I was going to hire them and unless they bring the floor with them, that was impossible. I also pointed out that it specifically says "free estimates" on the Angie's list site. she ignored me and said, so do you want them to come out? I wish it had gone better because we ended up not doing anything to the bathroom and I really wanted the carpeting out of there quickly.
Description of Work: I wanted to get a quote for a simple bathroom remodel as I am selling my house and wanted to spruce it up.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
2.0


Response from Pink Rose Home Service/Skyline Builders LLC
We apologize for [Member Information Removed] disparity between what was listed in our profile and our service fee policy. We did not realize it was listed that way. It has been updated. Thank you for bringing it to our attention. We do have a $29 service fee, but we do not charge for estimates on large projects such as decks, porches, bathrooms, kitchens, etc.

LORI E.
03/2017
5.0
handyman service
  + -1 more
The gentleman was on time respectful and qualified.
Description of Work: I had them replace all locksets and had them keyed the same and drywall repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary D.
04/2015
4.0
decks, handyman service
  + 0 more
It went very well and he did what we asked. We were pleased with him. The price was under what we did not want to go over.
Description of Work: He built our deck.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0


Timothy G.
03/2015
3.0
handyman service
  + -1 more
The owner was discourteous and aggressive and impatient. When the work was done by one of his contractors and there were problems with the Quality he was not available and only after weeks of trying to get his attention with video of the problem did he respond.
Description of Work: The owner writes up the estimates. We had new railings put on our deck.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$7,000

Patricia E.
03/2015
1.0
handyman service
  + -1 more
I wasn't too please with them. They fixed the front stamps and we got to divide this for like 4 front stamps. The 4 front stamps were really good but the stamps through the bottom turned out pretty bad.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$2,400

Sean M.
03/2015
5.0
flooring contractor, handyman service
  + 0 more
It went very well. They were easy to work with and he was one time. The cost of the service was fair.
Description of Work: I used Pink Rose Handyman to help reinforce my dining room floor from the basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Liz P.
03/2015
4.0
handyman service
  + -1 more
They person that I talked over the phone is very polite. I had them several times and they've always done a good job. They seem to be very reliable. They're not the cheapest but the work was adequate. I like the people who came, I feel very comfortable.
Description of Work: They fixed the door and did some grout redone. They also see if they can fix a leak.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Matthew W.
03/2015
3.0
doors, handyman service
  + 0 more
I would not recommend them. The bay window was not repaired was repaired correctly. It caused us further problems down the road. A couple of the other things were just done quickly and more expensive than they needed to be. They were good on communication but not great on the actual work.
Description of Work: Pink Rose Handyman did some repairs around the house. They did fixing around the sink, fixing around the toilet and fixing around the bay window.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

$800

Catherine C.
03/2015
3.0
deck cleaning
  + -1 more
It was not as well as I expected. The cost was a lot. When the workman came here, he didn't have any paperwork as to what to do. We had to go find out what was going on. I wouldn't use them again for anything. I don't think they were very responsive to my needs. The person who came out was very nice but he misjudged what the problem was. He said that the deck was sinking/leaning and that is not what the problem was. If the work had been done properly, the price would have been okay.
Description of Work: They worked on the deck. There was a split where the two corners of the deck were coming together. They put a metal thing to put it together. There is still a little space but the deck seems to be corrected.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
5.0

$350

Scott W.
03/2015
2.0
woodworking
  + -1 more
It turned out awful. We made a plan to meet together and the guy couldn't keep the appointment, and when he could come out, I wasn't able to be at home, so I wasn't able to show him exactly what I was talking about even though I tried to describe it to him. Then they sent a guy out to fix it and the guy fixed half the problem and that was it. They replaced some of the wood trim, but not all of it. They were awful and I wouldn't recommend them to anyone.
Description of Work: I had rotting trim wood on the house.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0

$1,200

Carolyn S.
03/2015
3.0
replacement windows
  + -1 more
The work that Pink Rose Handyman/Skyline Builders did was good, the work that they did was satisfactory. It turned out good. The glass is still there and it has not cracked. I don't have any recommendations for them to improve on the service. The only experience with them was that they made a reference for and which was not their fault. They made a reference for doing something else in the house, to go to a company and that company screwed up. It was not their fault, they just provided recommendation and we went with that recommendation and it was not a good one. We would recommend them and we kind of didn't have a problem with them. We would recommend them. We got a couple of other quotes at that time for the price. I had no issues with the quality. They were responsive. They were prompt.
Description of Work: It was 2 years ago that they provided the service for me. They repaired a window and did some painting. That was the major thing that they did. They repaired a damaged window. They fixed a plate glass. The painting was exterior just around the window where they repaired the glass.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

CATHERINE E.
03/2015
4.0
remodeling, handyman service
  + 0 more
They did a good job and I would probably hire them again if I had some other jobs that needed to be done. I used them many years ago for a deck that turned out very good. They had to replace the side door to the garage. I have not had any problems since they installed. It had to be a custom made door. They were here when they said they would be. They kept their commitments and they were on time.
Description of Work: Pink Rose Handyman/Skyline Builders replaced a door on the side of my garage that had been blown off in a wind storm.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$500

Kathleen Z.
03/2015
5.0
doors, handyman service
  + 0 more
Everything was very good. They took care of it in half a day.
Description of Work: They repaired my front entrance door.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

michael C.
03/2015
4.0
replacement windows
  + -1 more
My wife worked with him and was happy with him.
Description of Work: They installed two attic windows upstairs.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ray A.
02/2015
5.0
decks
  + -1 more
They did a really nice job. The man who did it was just great. He was very meticulous. It all turned out well.
Description of Work: They built a deck for us several years ago. The deck was two areas.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from Pink Rose Home Service/Skyline Builders LLC
Thanks for the nice feedback [member name removed].

Michael P.
08/2014
5.0
handyman service
  + -1 more
Scheduled a date for an estimate. Mark, the estimator was prompt, looked over the work and asked questions of us for clarification. His estimate seemed reasonable so we decided to have the work done. He told us they had an opening the next day if we would like the work done. We accepted and Dave the deck tech was scheduled for 9 am the next morning. Dave called at 8:45 telling us he would be here by 9. He met with us and we explained to him what we wanted. He looked over the work and went out to purchase the needed lumber and supplies. Dave worked very well all day and did very a good job. The railing was reinstalled giving us the extra needed room on the deck surface. For the top rail he had to either fit a piece in at the corner because of extending the railing out. He didn't think he could get a piece of the TREX that would match so he gave us some other options. Our top rails were a blond/beige. He checked Home Depot and Lowes and could not get the same material. He asked us if we would like brown or grey and if we wanted just to replace 1 top rail or all 3. We told him to do all three. They were a medium brown and made a nice contrast and look very good. There was an upcharge for the extra rail materials. We had no problem with that. Dave cleaned up the site totally and even helped me move the gazebo to the correct position and orientation on the deck. We were very pleased with Dave and Pink Rose Handyman. We will use them again if needed.
Description of Work: Removed railing and posts on one side of our deck, made modifications and reinstalled it providing needed room for a gazebo to fit on the deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$840

Response from Pink Rose Home Service/Skyline Builders LLC
Thanks for the nice feedback [member name removed].

lucille T.
08/2014
5.0
handyman service
  + -1 more
I called Pink Rose, and we set an appointment for the following week. Their representative showed up on time and provided the estimate for the work to be performed. I accepted the price and he began the work. The gentleman performing the work was very pleasant and made sure I was okay with the position of the mailbox and address plaque. After completing the first two jobs, he then proceeded to remove the old light fixture. He went out of his way to clean the wood trim high above the light fixture that a bird had done a job on. The total job took approximately 2 1/2 hrs. This was my first experience with Pink Rose. I was very pleased with the quality of work, and I will definitely hire Pink Rose again.
Description of Work: I had an light fixture installed above my front door, a mailbox and address plaque attached to the brick exterior of my home. The above price included a $20.00 coupon, which is on their web page, and tax.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$122

Response from Pink Rose Home Service/Skyline Builders LLC
Thanks for the nice feedback [member name removed]. I see you called us for more work. THanks for the loyalty. Joe Berardi

Brandon S.
06/2014
2.0
handyman service
  + -1 more
Had to have $200 just to have then come out when other handy men do free price quotes. This took 4 weeks for them just to come out. Then was told couldn't do job. When their site says they do everything. Just for heck of it asked how much to replace 2 porch doors. $700 ya right. Suggest everyone shop around for free prices to do job.
Description of Work: Really just looked at project then said couldn't do it when their site says they do everything

Rating CategoryRating out of 5
value
1.0
professionalism
5.0
responsiveness
2.0
punctuality
5.0

$200

Response from Pink Rose Home Service/Skyline Builders LLC
I believe this customer lives in a trailer and had a problem with mice getting into it. Our tech was to go out to determine the problem. When he got there he was to give an estimate to remove skirting around the trailer, crawl under it, remove floor insulation and inspect the problem for $100. And then an additional quote would be given to actually fix his problem once we could see what actually had to be done. When he got there [member name removed] was not home but I believe his daughter was. He incorrectly charged her $200 for this inspection without putting the explanation in writing on a work order and after he inspected the floor from under the trailer he he told her he couldn't do anything. When he returned to our office we realized his error and promptly mailed the homeowner his $200 check back. We apologize for this misunderstanding. Our quotes are free and fixed price unless we need to do some work in order to determine what actually has to be done. In which case that preliminary work is quoted with a fixed price and the homeowner can approve it or decline.
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Contact information

1115 E Main St. - Box 41 Door 3A, Rochester, NY 14609

http://www.pink-rose.com

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Decks and Porches,
Kitchen and Bath Remodeling,
Windows,
Flooring Sales and Installation,
Doors,
Interior Painting,
Deck Maintenance,
General Remodeling,
Electrical,
Finished Carpentry and Woodworking,
Chimney Repair

FAQ

Pink Rose Home Service/Skyline Builders LLC is currently rated 4 overall out of 5.
Pink Rose Home Service/Skyline Builders LLC accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
No, Pink Rose Home Service/Skyline Builders LLC does not offer free project estimates.
No, Pink Rose Home Service/Skyline Builders LLC does not offer eco-friendly accreditations.
No, Pink Rose Home Service/Skyline Builders LLC does not offer a senior discount.
No, Pink Rose Home Service/Skyline Builders LLC does not offer emergency services.
No, Pink Rose Home Service/Skyline Builders LLC does not offer warranties.
Pink Rose Home Service/Skyline Builders LLC offers the following services: Handyman. Decks, porches, sunrooms, pergolas, awnings. Additions. Remodeling - kitchens, bathrooms & basements. Roofing & siding repair. Windows
Roofs & siding installation. Tree service. Security systems

Contact information

1115 E Main St. - Box 41 Door 3A, Rochester, NY 14609

http://www.pink-rose.com