Paris Heating & Cooling Inc

Heating and Air Conditioning

About us

Paris Heating and Cooling, Inc. originally started in 1985 by Andrew Paris in Rochester, New York. 33 years later, nothing has changed. We have been serving Monroe County and the surrounding areas in Western New York. Our motto is "always fair and always there". We specialize in residential, light commercial, and new home construction heating and cooling. We are committed to meeting or exceeding your comfort needs. Our family of professional employees is dedicated to getting the job done right the first time and providing complete customer satisfaction. For Monroe County Only, Residential customers needing Emergency Heating and Cooling services can contact us after hours and on weekends. Service related issues may call the office M-F 8-4. Paris Heating and Cooling has a tradition of meeting customer needs. From the most complex installation to routine service and maintenance, Paris Heating and Cooling has the tools, people, products and solutions to provide an indoor weather system that suits your lifestyle and budget.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Light Commercial Installations - Heating & Cooling Products, Sheet Metal Fabrication, Humidifiers & Electronic Air Cleaners, Condensers, Heat Pumps, Radiant In-Floor Heating, Furnaces, Generators, Sheet Metal Fittings, Gas Fittings, Thermostats, & HVAC Systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 51-145 of 145 reviews

Vito D.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
Ed & his assistant were on time. The price was reasonable.
Description of Work: Replace furnace & air condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,700

Michael J P.
03/2016
5.0
heating & air conditioning/hvac
  + -1 more
It was some kind of valve problem. They were able to fix it for us. We had to call them back for the humidifier since it was part of the furnace deal. They did not charge us anything since it was so near the installation. I was satisfied with the pricing. I got three estimates and don't think we paid too much. The quality was good. The responded to our problem with the humidifier quite succinctly. Their professionalism was very good. One of the owners came over to make sure things were going all right and that kind of stuff. That was a good thing, I think. So far, so good. The furnace is working good and it was a good experience. Because it is a high efficiency furnace we have to have it looked at every year so we will be calling them in approximately November to check it out.
Description of Work: We had a little trouble with the humidifier part of the furnace because the water was leaking. They came the first time and the second time they fixed it.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Edwin V.
02/2016
5.0
heating & air conditioning/hvac
  + -1 more
They arrived on time, Thorough by completed the job explained operation and maintenance. Cleaned up completely!
Description of Work: Installed new 97 to efficiency gas furnace & thermostat.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Sam F.
02/2016
1.0
heating & air conditioning/hvac
  + -1 more
They got the job done but sales person was dis -honest and took advantage because furnace was not working.
Description of Work: Installation of new H T G unit.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$3,300

RUTH M.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
Ed & Tony were early & very courteous, neat, explained what they needed to do and set to work. The job took approx. 1/2 hour less to complete. They cleaned up and went over the furnace operation and what I needed to do.
Description of Work: Replace furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,439

Chris P.
01/2016
5.0
heating & air conditioning/hvac
  + -1 more
From start to finish everything was prompt, professional, and reasonably priced.
Description of Work: Install of gas furnace and hot water tank.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Barbara G.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Tony is very knowledgeable of the products and services he provides and very good at making people understand.
Description of Work: Installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

carol j P.
12/2015
5.0
heating & air conditioning/hvac
  + -1 more
Fantastic! Paris had replaced my water heater recently and had been great to work with. When the furnace was found to need replacing I called. An estimate was given and work scheduled. It went just as planned. The whole Paris team is great- telephone contact is friendly and efficient. Installers are knowledgeable, professional and nice. You can tell this is a family owned business in which the employees take pride!
Description of Work: Remove old furnace and replace with new; upgrade ducts.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,600

James M.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Home from hospital on 10/7/15; furnace out later on 10/9/15; called Paris morning of 10/10/15. New furnace up & running Sat. 10/11/15 by 10:30 AM. Great job, Paris Heating!
Description of Work: Installed new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Michael J P.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
On time - took 4 hours, very professional.
Description of Work: New furnace / humidifier and air cleaner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

David D.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Solid guidance from both the sales & technical teams about options. Installation completed on time and very professionally. Rock solid job.
Description of Work: Furnace replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Laurie O.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ed and Ricky did a fantastic job. They took the time to greet my dogs and even gave them a treat. When the install is complete, Ed thoroughly explain and showed everything to me. As an added bonus, they fixed my existing humidifier and gave me a new filter at no extra charge. Great experience working with Paris.
Description of Work: Installation of an American standard 97% efficient, 80, 000 BTUH gas furnace and Honeywell pro 6000 thermostat, price also included 10 year extended labor warranty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

Gerard W.
10/2015
5.0
heating & air conditioning/hvac
  + -1 more
My 7 year old furnace got filled with bees and was not serviceable. In one day, Paris replaced it and the humidifier. They were great!
Description of Work: Installed new furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Harold K.
09/2015
5.0
heating & air conditioning/hvac
  + -1 more
Put down tarps in house to protect floors. Explained & demonstrated each install. Were professional, yet friendly. Cleaned up all areas when done.
Description of Work: Install American Standards furnace. Install American Standards air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,900

Janet B.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Again, Paris was great. Mike came out and serviced my AC unit and informed me I needed a new part. Mike showed me the old part and explained what it does. He had the part in his truck and repairs were made. Mike always explains everything and I feel very confident in him and the company. I would highly recommend Paris Heating & Cooling and will be using them again.
Description of Work: Inspected and cleaned AC unit - made necessary repairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Susan P.
07/2015
5.0
air duct cleaning, heating & air conditioning/hvac
  + 0 more
.Arrived on time. Wore clean booties while working in the house. All workers introduced themselves to me upon arrival. Removed the old A/C unit and hauled it away. Repaired the house where the old unit had been. Cleared away the shrubbery where the new unit was placed and constructed a new base for the unit and took the shrubs to the curb for pick-up by the town. New A/C, dehumidifier, filters, duct work and piping installed in the basement. Finished in a timely manner and did a very thorough clean-up job. After installation, Edward Diamond, the manager, explained what had been done, showed me all the new equipment and went over how to operate it and where the instruction manuals and warranty cards were located . They also did a final check on the new A/C unit to make sure it ran properly.
Description of Work: installed new A/C unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,100

Williams G.
07/2015
5.0
heating & air conditioning/hvac
  + -1 more
Promptly showed up for the estimate. Spent a lot of time explaining all of our options including different manufacturers and different qualities of units so that we could choose various pricing options. Made some great recommendations on installation (such as where to run the exhaust for the HE furnace so that it was to code but also would not be impacted by snow.) Day of install, showed up on time, neat, excellent job. Came back for one tweak PROMPTLY after a quick phone call. Also filled out all of the rebate information for us in advance so that the receipt of the rebate was quick and easy. Even did a follow-upon the rebate for us. Highly recommended!
Description of Work: New high efficiency furnace and central air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Thomas Z.
06/2015
5.0
heating & air conditioning/hvac
  + -1 more
They showed up on time. Installed all the equipment, tested it & cleaned up. They did a great job.
Description of Work: Installed new furnace & AC.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,200

Anginell A.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
They arrived promptly and completed the work in a highly professional and friendly manner. In addition they were very knowledgeble and more than willing to answer all of my questions.
Description of Work: Replaced an Airconditioning System.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,900

Robert M.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Excellent Ed Diamond The installation manager had unique ideas to fix uneven heating. He was involved in the install + everything was done neatly.
Description of Work: Install new furnace / AC - Duct work modifications

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,800

Olga C.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
Went very well. Guys were clean and professional, on time and very personable.
Description of Work: Reworked duct heating and placed new. Installed Amana furnace. Cleaned April Aire humidifier. Installed clean air onto furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,019

Victor M.
03/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Very well, they were her eon time and did a very professional install and explained everything about the unit and answered any questions.
Description of Work: Installed new furnace with thermostat and hot water tank

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Robert B.
03/2015
5.0
heating & air conditioning/hvac
  + -1 more
Ed the installer was great. He and his co-worker were on time, newt, polite and knowledgeable. It was the best experience I've had.
Description of Work: We had a vent face wall heater (gas) mounted on wall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

patricia E.
02/2015
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I got 3 quotes. Paris was most comprehensive and gave me a couple ideas I did not think of. THey scheduled an install, arrived on time and finished early. Everything was excellent.
Description of Work: Replace funace and hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Response from Paris Heating & Cooling Inc
[member name removed], I want to thank you for choosing our company to install your new furnace, humidifier and hot water heater!! We are so happy to hear how pleased you were with the installation. We look forward to being your Heating & Cooling Company!!! Please give us a call at any time!! Stay Warm, Danielle Paris Director of Marketing

Noreen I.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
They were here 15 min early. Very contentious of keeping our carpet clean. They put deep clothes wherever they had to walk.
Description of Work: Installed a new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,829

Contact information

1383 W Ridge Rd, Rochester, NY 14615

http://www.parisheatcool.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Paris Heating & Cooling Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Paris Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Paris Heating & Cooling Inc offers free project estimates.
No, Paris Heating & Cooling Inc does not offer eco-friendly accreditations.
Yes, Paris Heating & Cooling Inc offers a 5% senior discount.
Yes, Paris Heating & Cooling Inc offers emergency services.
Yes, Paris Heating & Cooling Inc offers warranties.
Paris Heating & Cooling Inc offers the following services: Residential & Light Commercial Installations - Heating & Cooling Products, Sheet Metal Fabrication, Humidifiers & Electronic Air Cleaners, Condensers, Heat Pumps, Radiant In-Floor Heating, Furnaces, Generators, Sheet Metal Fittings, Gas Fittings, Thermostats, & HVAC Systems.

Contact information

1383 W Ridge Rd, Rochester, NY 14615

http://www.parisheatcool.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day