Paris Heating & Cooling Inc

Heating and Air Conditioning

About us

Paris Heating and Cooling, Inc. originally started in 1985 by Andrew Paris in Rochester, New York. 33 years later, nothing has changed. We have been serving Monroe County and the surrounding areas in Western New York. Our motto is "always fair and always there". We specialize in residential, light commercial, and new home construction heating and cooling. We are committed to meeting or exceeding your comfort needs. Our family of professional employees is dedicated to getting the job done right the first time and providing complete customer satisfaction. For Monroe County Only, Residential customers needing Emergency Heating and Cooling services can contact us after hours and on weekends. Service related issues may call the office M-F 8-4. Paris Heating and Cooling has a tradition of meeting customer needs. From the most complex installation to routine service and maintenance, Paris Heating and Cooling has the tools, people, products and solutions to provide an indoor weather system that suits your lifestyle and budget.

Business highlights

39 years of trusted experience
Emergency Services Offered

Services we offer

Residential & Light Commercial Installations - Heating & Cooling Products, Sheet Metal Fabrication, Humidifiers & Electronic Air Cleaners, Condensers, Heat Pumps, Radiant In-Floor Heating, Furnaces, Generators, Sheet Metal Fittings, Gas Fittings, Thermostats, & HVAC Systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9145 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
0%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.7
professionalism
4.9
responsiveness
5.0
punctuality
4.9

Filter reviews by category

Showing 1-25 of 145 reviews

ROBERT F.
08/2020
5.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
I made the appointment for between 8-9, Anthony arrived at 8:30. He introduced himself, explained what he was going to do and did the job. Told me what he found and was on his way. Polite and professional.
Description of Work: clean and inspect A/C and furnace

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$194

Dan M.
04/2020
5.0
water heater repair
  + -1 more
Professional, organized, and easy to work with. They took the time to listen and answer my questions. They had the correct parts, showed up on time, and completed the job in a timely manner. Very happy with the service; highly recommend.
Description of Work: Install new gas water heater, some plumbing and venting

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Joseph M.
01/2020
5.0
heating & air conditioning/hvac
  + -1 more
Rob and Anthony were very professional when they installed our new high efficiency furnace for our home. They helped us with the paperwork to get a rebate from our natural gas supplier and they explained the changes they made to our heating system. I highly recommend Paris!
Description of Work: Forced air natural gas furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Paris Heating & Cooling Inc
Thank you ! We truly appreciate your business.

DAN M.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. Very professional, Proficient, Neat, Efficient. Experience was done in a very timely manner. Can't say enough about the great workmanship. The price was very fair. I would hire again without any hesitation and recommend to anyone needing heating and cooling unit and or installation. Dan G. Mook
Description of Work: Replace Furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

Response from Paris Heating & Cooling Inc
Thank you! We truly appreciate your business.

Gregory and Renee S.
10/2019
5.0
heating & air conditioning/hvac
  + -1 more
Andy Paris came out to our city home and estimated the job himself. He was very professional and you could tell he loves to do this type of work. The estimate was very reasonable. They day of the job, Andy and his helper we on time, very professional, answered all our last minute questions and completed the job on time. It looks great and we couldn't be happier!
Description of Work: Replace a maze of duct work left over from an "octopus" furnace replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Response from Paris Heating & Cooling Inc
Thank you [Member Name Removed]! Glad you are happy! I, we, appreciate the business. Andy P

Heather S.
08/2019
5.0
heating & air conditioning/hvac
  + -1 more
It was great! They were on time and professional.
Description of Work: They did maintenance service on my heating and air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Paris Heating & Cooling Inc
Our pleasure to serve!

Bill W.
07/2019
5.0
heating & air conditioning/hvac
  + -1 more
I replaced ac fan motor myself. Hvac would not start. Technician showed excellant troubleshooting skills to pinpoint source of electrical problem. Fan motor company gave incorrect specification for the capacitor. Paris sent someone same day and technician saved me money by quickly and correctly tracing the problem and resolution.
Description of Work: Troubleshoot and resolve ac not starting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Stephen L.
06/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
I have had many hvac upgrades done to my various houses over the years of my life, and I must say that the people from Paris Heating and Cooling were by far the most professional outfit I've ever dealt with. They were extremely knowledgeable about what I needed (especially Ed Diamond), and gave me what I knew to be an excellent price, which included the disposal of my old oil system. They were very clean both with the dis-install of the old system (no easy thing since there were baseboard rads to take out throughout the house, and the matter of an 1/8 oil tank in the basement) and the installation of the gas system. The quality of the system installed (American Standard) is excellent. They even had the foresight to install gas nipples for future connections to a gas stove, fireplace, and outdoor BBQ. The speed with which they completed the job was great. Lastly, they helped us with all the forms not only for the gas hook up with NYSEG, but also for the rebates from the company. I recommend them without any hesitation.
Description of Work: Installation of new gas furnace, gas water heater, air conditioning system, and ducting throughout the house, and removal of the oil system (including tank, furnace, water heater, and oil tank).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$17,400

Response from Paris Heating & Cooling Inc
Thank you so much [Member Name Removed] ! We are all happy that you are extremely satisfied. We pride ourselves in providing knowledgeable, neat service with a smile! Ed Diamond and the rest of my crew thank you for your faith in our company. Most of all , thank you for your business! " ALWAYS FAIR AND ALWAYS THERE" Andy Paris

Doug L.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Serviceman was here within two hours of my call and was courteous and timely. He gave a very reasonable quote and also gave me a $450 reduction in price for be a Angie list member :)
Description of Work: Service call

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Response from Paris Heating & Cooling Inc
Thank you [Member Name Removed]!

Laurie S.
02/2018
5.0
heating & air conditioning/hvac
  + -1 more
Paris replaced an old oil furnace with an energy efficient propane furnace, replace central air and installed some new ductwork. We are very pleased.
Description of Work: Replaced furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Laurie S.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
I received estimates from multiple companies. Ed from Paris was the only one that noticed the duct issue that was preventing our home from heating properly. We knew there was a duct issue but the other sales people that came to the house only wanted to sell a furnace & AC unit. Ed was concerned that no matter what was installed, the air flow had to be accurate in order for the furnace to function properly and efficiently. We are also having the AC replaced but it's currently too cold and snowing for that installation. We used Paris at our other home for cleaning and maintenance. We can rest assured that now we will have good heat and service.
Description of Work: Installed New furnace & duct work

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Joseph M.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Terrific. Great service, value, and professionalism. Extremely helpful in explaining future issues to look out for. Would definitely hire again!
Description of Work: Furnance and humidifer maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$107

John T.
09/2017
5.0
heating & air conditioning/hvac
  + -1 more
I had Paris Heating and Cooling install a new furnace for our home. The install was a little complex so the owner Andy offered to come out to verify it is something they could do. Ed and Rob who did the install were great. They were professional and friendly. Installation was clean and thorough with no shortcuts. Katie took care of all our rebate paperwork where we basically had to just put a stamp on the envelope. Paris offers top of the line products at great pricing. The customer service is hard to beat. Will definitely recommend them and use them again when it is time to replace the A/C.
Description of Work: Need a new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Bill K.
09/2017
5.0
heating & air conditioning/hvac, fireplaces, gas logs
  + 1 more
Ed was a pleasure to work with in making the decision of what unit to purchase and how it would be installed. Installation was timely and very professional. Have not had opportunity to use it yet but am sure wee will love it.
Description of Work: Installation of gas fireplace insert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,300

Bruce J.
08/2017
5.0
heating & air conditioning/hvac
  + -1 more
They've done some work here and I've always been pleased with it.? They were quick, they were on time and everything worked out well.
Description of Work: About a year ago they came to do a cleaning and make sure everything was working right.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
There were two or three workers. The work took a few hours to complete. The area was perfectly clean. They were competent, professional, pleasant, and again they were very cordial. They knew what they were doing.
Description of Work: They serviced our air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOAN M.
07/2017
5.0
heating & air conditioning/hvac
  + -1 more
Everything was an A, otherwise we would not have them back. It was positive experience.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard D S.
03/2017
5.0
heating & air conditioning/hvac
  + -1 more
Very pleased. Tech was on time, work was performed to specifications. Minor issues were dealt with immediately.
Description of Work: Central A/C system installed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,200

Lynne M.
01/2017
5.0
heating & air conditioning/hvac, gas logs
  + 0 more
They were on time and knew exactly how to do install on my ranch on a slab. Other companies did not know what/how they would get it done.
Description of Work: $4000.00 in Oct. Gas log insert. Oct-new furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,100

Linda B.
01/2017
5.0
heating & air conditioning/hvac
  + -1 more
Arrived right on time - very heat - explained everything.
Description of Work: Replace furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,400

George C.
12/2016
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Called for no heat at 10 am. tech came within 60 min. New furnace installed by 5 pm.
Description of Work: R & R furnace. Installed 96%. High efficient unit. R & R hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,500

Daniel P.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Tony came when he said he would. Very professional and kind to use regarding our problems. Great customer service.
Description of Work: New furnace installation.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,850

Rick W.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Ed, Tony & Chris arrived at scheduled time. Ed verified final details with me. Ed called me at work before completion of work so we could meat for finer review . I had 1 minor circuit problem that Ed returned immediately and corrected. Very through and courteous.
Description of Work: Replace furnace & humidifier, install central air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

Leonard S.
12/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very needy. They were neat and considerate of our privacy.
Description of Work: Installed a furnace and whole house air conditioner.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
punctuality
5.0

Yes, I recommend this pro

Matthew W.
11/2016
5.0
heating & air conditioning/hvac
  + -1 more
Very prompt and courteous. Extremely professional and fair on price. I would highly recommend.
Description of Work: Intalled new furnace

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Contact information

1383 W Ridge Rd, Rochester, NY 14615

http://www.parisheatcool.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning

FAQ

Paris Heating & Cooling Inc is currently rated 4.9 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Paris Heating & Cooling Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Paris Heating & Cooling Inc offers free project estimates.
No, Paris Heating & Cooling Inc does not offer eco-friendly accreditations.
Yes, Paris Heating & Cooling Inc offers a 5% senior discount.
Yes, Paris Heating & Cooling Inc offers emergency services.
Yes, Paris Heating & Cooling Inc offers warranties.
Paris Heating & Cooling Inc offers the following services: Residential & Light Commercial Installations - Heating & Cooling Products, Sheet Metal Fabrication, Humidifiers & Electronic Air Cleaners, Condensers, Heat Pumps, Radiant In-Floor Heating, Furnaces, Generators, Sheet Metal Fittings, Gas Fittings, Thermostats, & HVAC Systems.

Contact information

1383 W Ridge Rd, Rochester, NY 14615

http://www.parisheatcool.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day