Nulook Group Inc

Very unprofessional , not reliable and an overall poor experience. To not know how far you were booked up to an hour before my appointment is pretty ridiculous. This company really does not have their stuff together. Stay away!

Bruce and family did an amazing job. They were punctual, quick, and did quality work all while keeping us informed. Bruce was very knowledgable and offered several options for the renovation. He was happy to talk about what he was doing. If there is another job I can't handle myself, I will be calling up Bruce and Nu Look Group Inc.

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Bruce and Maria were very professional. They offered suggestions on how to complete this project the most efficient and cost effective way. They were very punctual and attentive to details. I appreciated their manner of communication as to the progress of the project. They answered all my questions and concerns. I felt like I could trust them. I highly recommend Nu Look Group, Inc.. I would definitely use them in any future projects.

Bruce and his team arrived on time, did the work and the area was cleaner than he found it when he left.

When we bought our home, the sellers had covered up water damage with paneling. We didn't realize there was a problem until Bruce and his team won the bid for the job 13 years later. As a result, his team had to pull off all of the drywall from the walls, install all new drywall, install new moulding and then paint all of it. We chose the colors. The team also laid all new vinyl flooring with underlayment. They also redid our drop ceiling and lighting. The drop ceiling was converted from the old rectangular popcorn tiles to square tiles, and the industrial light tube fixtures were replaced with recessed lighting on dimmer switches set up in 4 different zones. The team also removed a wet bar area that we did not use. Lastly, a support column had been hidden by the wet bar which Bruce and the team wrapped with decorative wood to match the moulding. Our friends who had seen the space before were amazed at the transformation. Our son does his homework down there, practices his music there and takes his friends down there to hang out now whenever they come over. Whenever we need work done in our home, we now call Bruce. His work is of the highest quality and his prices cannot be beaten!

Nulook did a good job at a fair price for the roof. Mixed reviews on the new deck and a poor review on the sliding glass door install. We liked the fact they he put more lumber into the deck than any other contractor we interviewed. Since the deck is elevated by 5 feet the support posts are very visible. Unfortunately Bruce grossly miscalculated the placement of the 6 support posts, resulting in a misaligned appearance which looks very unprofessional. Unfortunately since the cold weather hit - we are having problems with an extremely drafty sliding glass door that he installed where the cold air is blowing in more than the 43 year old one he replaced. We started calling the first week in December requesting that Bruce come and take a look at this drafty door. The constant response from his wife Maria is that he is busy with other jobs. Finally mid-February Maria called on Bruce?s behalf. Bruce feels that the door is the problem because we didn?t go with the one he recommended. I kindly reminded Maria we went with a brand that had a better warranty and had visible reviews on the web. I couldn?t find any information on the brand of door they had recommended. Maria suggested that I talk with the supply company rep. The rep stated there is virtually no difference between the 2 doors. The rep put me in contact with the door manufacturer. The door rep was familiar with the work that had been done because he was at the house and felt there was nothing wrong with the door redirecting me to the installer. I did what Maria/Bruce asked me to do ? and again I left a phone message updating them on my conversation I had with both reps. I was hoping that Bruce would come over and lift up the decorative molding to see if we could find where the leak is coming from. After 3.5 months it?s obvious that Bruce has no intention of honoring the 10 year labor warranty as stated on the contract. At this point we are coming to the conclusion that he is unwilling to meet his contractual obligation.

They would come and explain what was on the agenda and I would disappear until hours later until they called me at the end of the day to go over what they accomplished.

Workers were very professional. They were quiet, and stayed focussed on their work. They worked with care at a steady pace with music kept low, and no goofing off or unacceptable language. They treated us with respect, and provided us with a beautiful new kitchen.