John Betlem Heating & Cooling Inc

Heating and Air Conditioning, Water Heaters, Energy Efficiency Auditing,

About us

John Betlem Heating & Cooling is a 3rd generation company founded in 1941. They provide Residential HVAC, Electrical and Insulation Services to Rochester, NY and the surrounding towns. John’s slogan that still holds true today is to do “whatever it takes” to satisfy customers. John Betlem is a premier family operated solutions provider, passionately committed to the health, safety, and comfort for all they serve.

Business highlights

83 years of trusted experience
Emergency Services Offered

Services we offer

Residential installation and service of heating and cooling systems, water heaters, boiler, home zoning, annual maintenance, air filtration, thermostats, whole house humidifiers and dehumidifiers. Residential installation and service of electrical panels, electrical vehicle chargers, surge protectors, energy audits, and fixture/outlet/switch. Home performance services including blown in attic insulation, spray foam insulation and energy efficient solutions.

Services we don't offer

Ask For Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes

Emergency Services
Yes


Accepted payment methods

Check
CreditCard
Financing Available

Photos of past projects

Reviews

4.8137 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
82%
4
12%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.9
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 126-137 of 137 reviews

ARLENE G.
04/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: explained how to "bleed" radiators

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from John Betlem Heating & Cooling Inc
Good Morning, I am not sure of your response. I have no record of you using John Betlem Heating and Cooling company before as you had stated. There is a Betlem Residential company are you meaning to contact them? I am sorry we are not affiliated. I see you had a question on bleeding lines for the boiler system, our company can certainly help you with that if indeed you meant to contact us. If you need direction on bleeding lines and want to use our company please feel free to call 585 271-8888.

Lillian J D.
03/2015
4.0
energy audit, heating & air conditioning/hvac, water heater repair
  + 1 more
unknown
Description of Work: Replaced old boiler & water heater with high efficiency Weil-McLain Eco-155 boiler and indirect water heat. Boiler had problem with gasket that had to be replaced. New vent pipes were installed which made a knocking sound that was not able to be corrected, even though they tried to resolve the problem repeatedly. They worked with NYSERDA to do energy audit and took measures to increase energy efficiency. Sales & service people were very professional, but was not satisfied with quality of boiler.

Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$6,000

Judy M.
01/2015
3.0
heating & air conditioning/hvac
  + -1 more
.
Description of Work: Furnace cleaning. After one time "mix up" they came, cleaned furnace and said all was well. Several hours later we had no heat and called. They came that night and could not fix. Said they needed a part and would return in AM. Had to call them and the person who cleaned it returned and found loose wire. No new part needed. Feel we should have had follow up call for all the inconvenience. Have used them for years and been happy with quality of service but beginning to lose confidence.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$100

Mark F.
10/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: I had central a/c installed. The salesman came to my house and did a visual inspection and went over my options and let me. Choose the system that best fit my needs. When the technicians came to install, they got the job done fairly quickly and did an exceptional job at the install. I am very picky on how things should be done and I was very impressed. I would highly recommend john betlem

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Michael S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Replaced the boiler and hot water heater with a new high efficiency boiler to heat the house and supply hot water. Excellent.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Bea R.
06/2014
3.0
heating & air conditioning/hvac, air duct cleaning
  + 0 more
unknown
Description of Work: They left debris around after cleaning the ducts: they forgot to plug up a whole and when we contacted them, they sent a $25.00 gift card but no apology. |The date is approximate.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

$400

Jeanine S.
06/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: Yearly tune up on my furnace. I have now gotten a new furnace with another company that I will be working with in the future

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$120

Christa G.
04/2014
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: we needed an estimate for a hot water replacement and furnace replacement. the employee was very helpful, knowledgeable and very honest. no upselling. we did not go with them because of price but really the price was fair for a middle income family.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ann L.
07/2013
4.0
heating & air conditioning/hvac
  + -1 more
very well
Description of Work: clean furnace and heat pump

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Darlene S.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: We had the company install an Infinity high efficiency a/c and heating system around 2003. They have given an annual inspection with curtesy and promptness. The system has had filters changed annually, along with basic testing and maintenance. The system still operates perfectly thanks to John Betlems service personnel.
Rating CategoryRating out of 5
Yes, I recommend this pro

Julian T.
01/2011
5.0
heating & air conditioning/hvac
  + -1 more
No problems
Description of Work: Annual furnace & AC check and cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

WILLIAM N.
10/2010
5.0
heating & air conditioning/hvac
  + -1 more
It’s gone well.
Description of Work: They perform yearly maintenance on my heating and ac units. I pay a yearly for the service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$137

Contact information

806 Linden Ave, Rochester, NY 14625

https://www.johnbetlem.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
No
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Energy Efficiency Auditing,
Heating Oil,
Ceiling Fans,
Lighting,
Insulation,
Electrical

FAQ

John Betlem Heating & Cooling Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

John Betlem Heating & Cooling Inc accepts the following forms of payment: Check,CreditCard,Financing Available
Yes, John Betlem Heating & Cooling Inc offers free project estimates.
Yes, John Betlem Heating & Cooling Inc offers eco-friendly accreditations.
No, John Betlem Heating & Cooling Inc does not offer a senior discount.
Yes, John Betlem Heating & Cooling Inc offers emergency services.
Yes, John Betlem Heating & Cooling Inc offers warranties.
John Betlem Heating & Cooling Inc offers the following services: Residential installation and service of heating and cooling systems, water heaters, boiler, home zoning, annual maintenance, air filtration, thermostats, whole house humidifiers and dehumidifiers. Residential installation and service of electrical panels, electrical vehicle chargers, surge protectors, energy audits, and fixture/outlet/switch. Home performance services including blown in attic insulation, spray foam insulation and energy efficient solutions.
Ask For Details

Contact information

806 Linden Ave, Rochester, NY 14625

https://www.johnbetlem.com/

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day