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Isaac Heating & Air Conditioning Inc

4.8(
554
)

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

... +10 more

About us

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

Business highlights

80 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, Heating and Air Conditioning, Standby Generators, Home Energy Audits, Handyman Services, Duct Cleaning, Insulation, Electrical, Plumbing, Water Heaters & Softeners. Home Automation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8554 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
2%
2
2%
1
2%
Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Write a review
Showing 426-450 of 554 reviews
maryann B.
08/2021
1.0
plumbing
  + -1 more
over charge and not reputable
Description of Work: plumbing and heating
Rating CategoryRating out of 5
Tom W.
10/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Did a fine job!
Description of Work: Boiler tune-up
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Isaac Heating & Air Conditioning Inc
Thank you! Glad to hear that you had a great experience. We appreciate your business.
dan L.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well in all aspects
Description of Work: AC updating
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you for the A rating! We are glad to hear that you were pleased with the work completed on your air conditioning. We appreciate your business, and thank you for choosing Isaac.
rich L.
08/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent, very pleased
Description of Work: repair central AC
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you for the "A" review for the repair service our Isaac technician completed on your A/C! So glad to hear that you are happy with how the work went. Should you need anything else, please don't hesitate to give us a call. You can even request your technician again if you would like.
Jerry L.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well, professionally done
Description of Work: Furnace & Air conditioning maintenance
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
Response from Isaac Heating & Air Conditioning Inc
Please enter what you would like the response to look like:Thank you for having our team out to your home and for placing your trust and confidence in Isaac, we respect that commitment. if there are any services that we can provide such as plumbing, electrical, generators, insulation or water heaters please give us a call at [phone number removed] Eric Knaak
D D.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great job!!!
Description of Work: This was a problem with the compressor
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you for the "A" rating, we know these are not given out lightly and that we had to meet or exceed your expectations. We appreciate the opportunity to be your provider of heating & air conditioning needs as well as plumbing, electrical, water heaters, generators or whatever else you may need. Eric Knaak
JoAnn Q.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Furnace blower and compressor replacement.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you for having our team into your home and for the trust that you place in Isaac, we will always strive to provide the highest level of service possible. Eric Knaak
Edward B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
no problems
Description of Work: 6 month service check on A/C
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you! Eric Knaak
Alexandra D.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
All is well
Description of Work: Warranty question
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you for very much for having our team out to your home and we confident that you will enjoy the new tankless unit, they work amazingly. Eric Knaak
Sharon R.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
excellent as usual
Description of Work: yearly furnace and gas fireplace service
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
"Excellent as usual" We will take those comments from our clients at any time, it re-enforces the efforts, professionalism, training and dedication of the Isaac team. It justifies our process and the time and energy put into Isaac University that allows us to educate and develop the best HVAC professionals in the country. Thank you so much, Eric Knaak
Alan H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ryan G was very professional
Description of Work: Annual furnace Checkup
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
If I came home from school with a report card full of A's my parents would have been thrilled, so as a member of the Isaac team I feel the same way. Thank you for the generous rankings and for having Ryan into your home. Eric Knaak
Tom G.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Winter check up
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$119
Response from Isaac Heating & Air Conditioning Inc
We always appreciate when a client takes the time out of their busy day to acknowledge the efforts of our team, it means so much to us. Thank you for being an Isaac client and for placing your confidence in us, we won't let you down. Eric Knaak
Barbara H.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
GREAT !!!!!
Description of Work: We had furnace maintenance done. Have used Isaac for years and will continue to do so. Technician was professional and extremely thorough.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Thank you very much for the kind words and we too look forward to working with you as well [Member Name Removed], for a long long time to come. We appreciate the kindness of our clients when you take the time to recognize the efforts of those who provide the services to you. Eric Knaak
Salman B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
As usual everything went perfect
Description of Work: Service on Heat and Air
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Isaac Heating & Air Conditioning Inc
Happy New Year and thank you for helping our team to start it off right with the "A" rating. Our goal is always to provide the highest level of service possible and in 2018 we will work even harder to make that happen. Eric Knaak
GERALDINE A.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating & AC did a great job overall. The only thing I did not like is they charge $300 a year to warranty the equipment. I fell that is way too high.
Description of Work: Isaac Heating & AC installed a new furnace and air conditioning system for me.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,200
07/2006
4.0
heating & air conditioning/hvac
  + -1 more
I was happy with Isaac Heating. They responded quickly and did a professional job. I will use them again if needed and I would recommend them to others.
Description of Work: Isaac Heating installed a new furnace and a central air unit in our home.
Rating CategoryRating out of 5
quality
3.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Robert M.
07/2006
3.0
heating & air conditioning/hvac
  + -1 more
The service has been good in recent years, but a few years ago the house almost blew up because of an error Isaac made when cleaning the furnace. They did correct it, however, and we continue to use them. There have been no mistakes in the last few years.
Description of Work: Isaac Heating & Air Conditioning inspected both our furnace and central air conditioner. They do this for us annually. They clean the furnace and check the hoses and fluid level of the air conditioner.
Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$75
David R.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating is excellent. They are very knowledgeable and did a great job on everything. I found them to be fast and friendly. I would use them again.
Description of Work: Isaac Heating installed a new furnace and air conditioning system.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,000
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating & Air Conditioning did a good job overall. I felt the price was a little high. The installation went well and everything is working properly.
Description of Work: Isaac Heating & AC installed a new furnace and air conditioning system in my home.
Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I have been doing business with Isaac Heating for a long time. They are honest and polite. I like the fact they are always in full uniform. They do a great job.
Description of Work: Isaac Heating serviced the air conditioning unit in my home.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating is a very reputable company and have been family owned for years. I too have used them for years and have had no complaints. They are extremely responsive to emergency situations and will come our within minutes (depending on location).
Description of Work: Isaac Heating & AC installed a new furnace and air conditioning system.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,000
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating & AC was out the very next day after I called to fix the air conditioning. They are great, fast, and friendly.
Description of Work: Isaac Heating & AC fixed our central air unit.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$325
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I would say that Isaac Heating's price was competitive. I feel that they are a good company. That is why I have used them in the past and will continue to use them.
Description of Work: I had Isaac Heating out to help me with my new air conditioning unit. They installed it for me.
Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Michael T.
07/2006
4.0
appliance repair
  + -1 more
I have been using Isaac Heating for the past few years. They offer a service contract for people so you can get things inspected annually. That way if something breaks you get a great discount on parts and service calls.
Description of Work: Isaac Heating fixed the washing machine in our home. They mostly work on your furnace and A/C but fix home appliances as well.
Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We called for other estimates and Isaac Heating was by far the best. They did a great job. The furnace works great, and we are very pleased.
Description of Work: Isaac Heating replaced my old furnace.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000

Contact information

50 Holleder Pkwy, Rochester, NY 14615

https://www.isaacheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured
Licensed*
Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.

Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Fireplaces,
Plumbing,
Energy Efficiency Auditing,
Electrical,
Natural Gas Lines,
Gas Logs,
Insulation,
Home Automation,
Kitchen and Bath Remodeling

FAQ

Isaac Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Isaac Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Isaac Heating & Air Conditioning Inc offers free project estimates.
Yes, Isaac Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Isaac Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Isaac Heating & Air Conditioning Inc offers emergency services.
Yes, Isaac Heating & Air Conditioning Inc offers warranties.
Isaac Heating & Air Conditioning Inc offers the following services: HVAC, Heating and Air Conditioning, Standby Generators, Home Energy Audits, Handyman Services, Duct Cleaning, Insulation, Electrical, Plumbing, Water Heaters & Softeners. Home Automation.

Contact information

50 Holleder Pkwy, Rochester, NY 14615

https://www.isaacheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day