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Isaac Heating & Air Conditioning Inc

Heating and Air Conditioning, Water Heaters, Air Duct Cleaning,

About us

When it comes to heating and cooling your home, you’re not just buying a furnace or air conditioning unit; you’re buying a company, a customer service team, the quality and integrity they represent. Whether it’s an emergency repair, an upgrade or replacement, or a brand-new installation, it’s the total experience that counts, and that’s where Isaac excels! Whatever your situation, Isaac’s highly trained professionals will educate you about your options and help you decide which solution is best for your needs and budget. We’ve been part of the local community for more than 70 years. And we’re proud to stand behind our heating and air conditioning products and our work.

Business highlights

79 years of trusted experience
Emergency Services Offered

Services we offer

HVAC, Heating and Air Conditioning, Standby Generators, Home Energy Audits, Handyman Services, Duct Cleaning, Insulation, Electrical, Plumbing, Water Heaters & Softeners. Home Automation.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8554 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
9%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 426-450 of 554 reviews

maryann B.
08/2021
1.0
plumbing
  + -1 more
over charge and not reputable
Description of Work: plumbing and heating
Rating CategoryRating out of 5

Tom W.
10/2019
5.0
heating & air conditioning/hvac, water heater repair
  + 0 more
Did a fine job!
Description of Work: Boiler tune-up

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Isaac Heating & Air Conditioning Inc
Thank you! Glad to hear that you had a great experience. We appreciate your business.

dan L.
05/2019
5.0
heating & air conditioning/hvac
  + -1 more
Very well in all aspects
Description of Work: AC updating

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you for the A rating! We are glad to hear that you were pleased with the work completed on your air conditioning. We appreciate your business, and thank you for choosing Isaac.

rich L.
08/2018
5.0
electrician, heating & air conditioning/hvac
  + 0 more
Excellent, very pleased
Description of Work: repair central AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you for the "A" review for the repair service our Isaac technician completed on your A/C! So glad to hear that you are happy with how the work went. Should you need anything else, please don't hesitate to give us a call. You can even request your technician again if you would like.

Jerry L.
08/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well, professionally done
Description of Work: Furnace & Air conditioning maintenance

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$230

Response from Isaac Heating & Air Conditioning Inc
Please enter what you would like the response to look like:Thank you for having our team out to your home and for placing your trust and confidence in Isaac, we respect that commitment. if there are any services that we can provide such as plumbing, electrical, generators, insulation or water heaters please give us a call at [phone number removed] Eric Knaak

D D.
07/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great job!!!
Description of Work: This was a problem with the compressor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you for the "A" rating, we know these are not given out lightly and that we had to meet or exceed your expectations. We appreciate the opportunity to be your provider of heating & air conditioning needs as well as plumbing, electrical, water heaters, generators or whatever else you may need. Eric Knaak

JoAnn Q.
06/2018
5.0
heating & air conditioning/hvac
  + -1 more
Excellent!
Description of Work: Furnace blower and compressor replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you for having our team into your home and for the trust that you place in Isaac, we will always strive to provide the highest level of service possible. Eric Knaak

Edward B.
05/2018
5.0
heating & air conditioning/hvac
  + -1 more
no problems
Description of Work: 6 month service check on A/C

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you! Eric Knaak

Alexandra D.
04/2018
5.0
heating & air conditioning/hvac
  + -1 more
All is well
Description of Work: Warranty question

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you for very much for having our team out to your home and we confident that you will enjoy the new tankless unit, they work amazingly. Eric Knaak

Sharon R.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
excellent as usual
Description of Work: yearly furnace and gas fireplace service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
"Excellent as usual" We will take those comments from our clients at any time, it re-enforces the efforts, professionalism, training and dedication of the Isaac team. It justifies our process and the time and energy put into Isaac University that allows us to educate and develop the best HVAC professionals in the country. Thank you so much, Eric Knaak

Alan H.
03/2018
5.0
heating & air conditioning/hvac
  + -1 more
Ryan G was very professional
Description of Work: Annual furnace Checkup

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
If I came home from school with a report card full of A's my parents would have been thrilled, so as a member of the Isaac team I feel the same way. Thank you for the generous rankings and for having Ryan into your home. Eric Knaak

Tom G.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
Very well.
Description of Work: Winter check up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$119

Response from Isaac Heating & Air Conditioning Inc
We always appreciate when a client takes the time out of their busy day to acknowledge the efforts of our team, it means so much to us. Thank you for being an Isaac client and for placing your confidence in us, we won't let you down. Eric Knaak

Barbara H.
01/2018
5.0
heating & air conditioning/hvac
  + -1 more
GREAT !!!!!
Description of Work: We had furnace maintenance done. Have used Isaac for years and will continue to do so. Technician was professional and extremely thorough.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Thank you very much for the kind words and we too look forward to working with you as well [Member Name Removed], for a long long time to come. We appreciate the kindness of our clients when you take the time to recognize the efforts of those who provide the services to you. Eric Knaak

Salman B.
12/2017
5.0
heating & air conditioning/hvac
  + -1 more
As usual everything went perfect
Description of Work: Service on Heat and Air

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Isaac Heating & Air Conditioning Inc
Happy New Year and thank you for helping our team to start it off right with the "A" rating. Our goal is always to provide the highest level of service possible and in 2018 we will work even harder to make that happen. Eric Knaak

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I would say that Isaac Heating's price was competitive. I feel that they are a good company. That is why I have used them in the past and will continue to use them.
Description of Work: I had Isaac Heating out to help me with my new air conditioning unit. They installed it for me.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
I first used Isaac Heating services about 5 years ago. I decided to take their Gold Seal contract that covers yearly cleaning and repairs. They do a very good job.
Description of Work: I have a two year contract with Isaac Heating. They do my furnace cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating is a very reputable company and have been family owned for years. I too have used them for years and have had no complaints. They are extremely responsive to emergency situations and will come our within minutes (depending on location).
Description of Work: Isaac Heating & AC installed a new furnace and air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating and AC showed up on time, and knew what they were supposed to do and did it. They also provided a very thorough explanation of what they were doing. They are very friendly and knowledgeable in their area of work.
Description of Work: Isaac Heating and AC did maintenance on our air conditioning system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

ELAINE H.
07/2006
4.0
fireplaces
  + -1 more
Isaac Heating was very organized and did all the work they said they would do. Other companies I talked to wanted me to go get all the right permits and they did this all for me. They were great.
Description of Work: Isaac Heating & AC installed a new gas fireplace.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Stephen W.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating & AC is very good. They even put slippers on when they come into my home so they don't get it dirty. They are very good and knowledgeable.
Description of Work: Isaac Heating & AC checked my heating and air conditioning unit to make sure that there was nothing wrong with it. They also cleaned the heating and a/c unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$80

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Isaac Heating & Air Conditioning did a good job overall. I felt the price was a little high. The installation went well and everything is working properly.
Description of Work: Isaac Heating & AC installed a new furnace and air conditioning system in my home.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

07/2006
5.0
heating & air conditioning/hvac
  + -1 more
We called for other estimates and Isaac Heating was by far the best. They did a great job. The furnace works great, and we are very pleased.
Description of Work: Isaac Heating replaced my old furnace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

MICHAEL G.
07/2006
4.0
heating & air conditioning/hvac
  + -1 more
I was able to get an appointment very quickly with Isaac Heating. They did the job in a reasonable amount of time and cleaned up. They were very good and I would use them again.
Description of Work: Isaac Heating & AC cleaned the furnace and air conditioning units. They replaced a cell in the air conditioner.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$200

MARY V.
07/2006
5.0
appliance repair
  + -1 more
Isaac's are very respectable, they are good to your property. The service guys are very nice and have a lot of knowledge. I would refer their name to others.
Description of Work: My stove was not working. I called Isaac Heating to fix it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

GARY R.
07/2006
5.0
heating & air conditioning/hvac
  + -1 more
Issac's does an excellent job on my heating and ac service. They even wear covers over shoes so they don't track up the house. The service techs are very pleasant fellows who are very considerate of customer's needs.
Description of Work: I have a two year service contract with Isaac Heating & AC. They service my furnace and air conditioning for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Contact information

50 Holleder Pkwy, Rochester, NY 14615

https://www.isaacheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters,
Air Duct Cleaning,
Fireplaces,
Plumbing,
Energy Efficiency Auditing,
Electrical,
Natural Gas Lines,
Gas Logs,
Insulation,
Home Automation,
Kitchen and Bath Remodeling

FAQ

Isaac Heating & Air Conditioning Inc is currently rated 4.8 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Isaac Heating & Air Conditioning Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Isaac Heating & Air Conditioning Inc offers free project estimates.
Yes, Isaac Heating & Air Conditioning Inc offers eco-friendly accreditations.
No, Isaac Heating & Air Conditioning Inc does not offer a senior discount.
Yes, Isaac Heating & Air Conditioning Inc offers emergency services.
Yes, Isaac Heating & Air Conditioning Inc offers warranties.
Isaac Heating & Air Conditioning Inc offers the following services: HVAC, Heating and Air Conditioning, Standby Generators, Home Energy Audits, Handyman Services, Duct Cleaning, Insulation, Electrical, Plumbing, Water Heaters & Softeners. Home Automation.

Contact information

50 Holleder Pkwy, Rochester, NY 14615

https://www.isaacheating.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day