Healthy Spaces is an owner operated company with ten years experience. We do not use any sub contractors for any of our work. We do offer payment arrangements for projects over a cretin dollar value. We are currently focused on sanitizing and disinfecting due to the flu, covid-19, and coronavirus pandemic. Ask about discounts for seniors. Additional email-healthyspaces@healthyspacesinc.com
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
Full mold mitigation & removal. Basement waterproofing. Demolition. Concrete. Masonry. Sanitizing and disinfecting due to the flu, covid-19, and coronavirus pandemic.
Description of Work: Healthy Spaces responded promptly to our inquiry and provided a quote several weeks before their competitor could promise to show up for a quote. We provided a $200 deposit, as requested. However, they were supposed to send us an email confirmation of the transaction, which never happened. We obtained a quote from the competitor, which turned out to be $1,000 less, even after forfeiting our $200 deposit. We emailed Healthy Spaces to terminate the contract, and they never responded. Instead, they called and left a message the day before the scheduled work to say they'd arrive the next morning. We called back that evening to, again, tell them we were terminating them and were happy to forfeit our deposit. Bottom line, we cannot speak to the quality of their actual work, but conclude that they are quick to close a sale and then virtually uncommunicative.
Rating Category
Rating out of 5
value
2.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
Response from Healthy Spaces
In response to Mr.Nott's review our statement is as follow's: Yes we were called by Mr. [Member Name Removed] for an estimate on his home. At the conclusion of our estimate we provided Mr.Nott with all the necessary information for his project along with cost. "He agreed" to the information provided and ask "when could we do the work and what was the next step" we discussed a date to preform the work, scheduled a date to perform the work at "his" request and secured the job with a small deposit. Of-course we are always happy to earn our customers business but by NO means are we a quick sale company. As we always do, we called the customer the day before to confirm the time for our arrival and planed on doing the project accordingly. Mr. [Member Name Removed] may have well had tried to contact us via email, we did not receive his correspondence as we were at one point switching email provides and website company's. For this I do apologize. We are not sure of the company whom he had hired nor can we state if they were a certified company or just a handyman type. We would like to state that we did not preform any work for Mr.Nott and we were happy to refund him. As always, we value and respect our costumes, if you or anyone has any questions please call me directly 585-755-6332. Mark Frillici Owner
Geraldine S.
12/2015
5.0
unknown
Description of Work: We haven't decided to have it done yet. But, they were very professional and straightforward with the process of fixing the basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Beverly K.
11/2015
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Had odor problem in basement and suspected mold. Tore down all the walls, sprayed, scrubbed, took down ceiling, applied two coats of moisture barrier to very thing, vacuumed, hauled everything away. Moved all cabinets, ec back n place. Even cleaned all my cobwebs. Looked at other companies and quote was in range. Was here for two days. Very professional and prompt. Definitely satisfied.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Gina H.
10/2015
5.0
unknown
Description of Work: Mold mitigation was completed. I was satisfied with their work and happy I had the work done. It was rather expensive but their estimate was lower than another estimate and I would recommend them.
Rating Category
Rating out of 5
Yes, I recommend this pro
LUCI S.
09/2014
1.0
basement waterproofing
+ -1 more
unknown
Description of Work: I invited them to investigate water in my basement. The young man who came to my house told me he could fix it for $250. I told him that was good-we shook hands and I never saw or heard from him again (???).
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
5.0
punctuality
5.0
$250
Kathleen R.
07/2014
5.0
basement waterproofing
+ -1 more
unknown
Description of Work: Mark was very personable & professional. We have an older home & had a serious mold problem in the basement. He assessed all that needed to be done and gave us a quote. In September of 2012 he and his workmate, Jermaine, arrived on time each day and within 3 days did all the work Mark had discussed with us. They were very accommodating and did a thorough job while they were here. The following summer of 2013 we needed to contact Mark about a couple of concerns. He did stop by, but it took a while for him to schedule the time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$2,500
amy W.
05/2014
5.0
she was great
Description of Work: great
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$35
ANNUNZIATA R.
05/2014
5.0
basement waterproofing
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Gary E.
01/2014
5.0
The walls look great.
Description of Work: Removed mold from basement walls.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,170
Karen C.
01/2014
5.0
handyman service
+ -1 more
.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen R.
06/2013
4.0
He did an excellent job. He is coming back to do some work that is kind of and kind of not connected to what he did. We've been having a problem with mold that came back and we are still trying to figure out what the cause of it was but he did an excellent job when he came.
Description of Work: We used Healthy Spaces to do mold removal in the basement.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
George D.
03/2013
5.0
basement waterproofing
+ -1 more
It went well ... exactly as in the proposal! Good people to work with.
Description of Work: Mark and Germaine performed mold remediation and waterproofing of our basement walls.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,372
Elaine C.
03/2013
4.0
I think overall this was a pretty good experience. I just wish they had come back and finished
Description of Work: They completely deconstructed our finished basement including removing all the debris etc, removed all mold and treated the walls to kill the mold and prevent it from returning. They were very nice and professional and they seem to really know all about mold mitigation. They also are hard workers and very thorough. My only complaint is that they were supposed to return to finish something up when their schedule allowed,. They communicated initially but they didn't return and we haven't ever heard back from them in about 4 months.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
Yes, I recommend this pro
$6,000
Marjorie C.
02/2013
5.0
basement waterproofing
+ -1 more
Mark and his co-worker were on time for the estimate, for the first day and for the second day. Mark made phone calls to tell me he was on the way three times. He replied to my three email messages with answers to my questions. SERVICE doesn't get better than this. The work they did was done thoroughly and to perfection. SKILL doesn't get better than this. They showed great consideration by returning my coffee mugs, moving some stuff I couldn't handle (huge rug, ping pong table, and a shelf full of cleaning stuff, and a washer and dryer). Prior to this, Mark was clear about explaining what I could move, to help them get started. EFFICIENCY doesn't get better than this. They put the toilet seat down after use. CUSTOMER COURTESY doesn't get better than this. I'll be recommending this company -- HEALTHY SPACES -- to as many people as I can.
Description of Work: Cleaned and scraped entire basement's walls and fixed with mold remediation products. Painted walls. Painted floor. The walls required a three or four step process over a period of 1-1/2 days. The two men doing the work did so non-stop. After the first day of work, they left the basement clean and orderly even though they knew they'd return the next day.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,300
Nancy G.
12/2012
5.0
basement waterproofing, pressure washing
+ 0 more
They are good workers. They give an honest quote and I was very pleased with the work they did. I thought it was a fair offer. I think he is very honest and trustworthy person.
Description of Work: We used the services of Healthy Spaces for basement waterproofing. They put a bleach solution on to my basement twice and they air-dried it and they waterproofed my basement. They also did pressure washing.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,100
Renee W.
12/2012
5.0
Of course, everything is a project! It went as well as could be expected. I've never done a project like this before, so it was a learning experience. Next is have a new floor installed because of the leak in the powder room.
Description of Work: The owner, Mark, is a certified mold technician. Mark and his helper took two full days to perform the work. The third day was a half day to finish painting the basement floor. They removed two10-foot partitions, an old cupboard, old insulation, sprayed and scrubed the walls and floor with Serum 1000 (two applications) to remove the mold (see the video online). They used a vacuum with a HEPA filter, created a door from plastic over the basement door and vented out a kitchen window (for two days). They used a wire brush to grind out mold, repaired any cracks, filled several holes in the wood foundation. Washed down the walls with an etching solution. They applied two coats of moisture barrier solution to all concrete walls and painted the basement floor, one coat. Mark also sprayed part of the basement ceiling where I had a water leak (from an unhandy man!) from the first floor powder room; and he removed some of the walls in the PR and sprayed for mold there as well. He also applied some crack filler outside between the concrete patio and foundation wall. He installed new insulation around the basement sill. I don't have little vents in the basement windows. I should have opened some windows on the first and second floor (it was very cold when they did the work) for more ventilation. The vacuum they used was fine but still left quite a bit of odor, and of course, dust. I probably should have stayed overnight somewhere. Mark suggested a dehumidifier but I don't have a wet or damp basement. All of the mold was on the patio side of the basement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Nancy B.
07/2012
1.0
handyman service
+ -1 more
The whole thing felt like a scam. I had a handyman there working and he said there was a major problem with a lot of mold. He acted so panicked about it and called Healthy Spaces whose people were there within 30 minutes which made me feel like they were just waiting for him to call. They were telling me that there were 3 different kinds of mold in my basement and were all of these things they were going to need to do to get rid of it. After a few other opinions from other professionals I was told that all I would need to get rid of the mold would be some dishsoap and water.
Description of Work: They were there for full mold testing and remediation as well as waterproofing my basement.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Response from Healthy Spaces
In response to the member's post about our company and our visit we have the following to say: First and foremost, our visit to her house was not a scam as she claims! Yes, the member is correct we were there in 30 minutes and were asked to take a look at her basement by her and her handyman. When I arrived she thanked me for coming over so quickly. As for what the handyman said about her situation or the severity I can not confirm because I was not there. The handyman she is referring to is someone I had given a card to that I met on a job. He had my card and offered to call me for her while he was there doing some work she had hired him to do. I was informed this was not the first time he had been hired to do work for her. The reason that I was able to get there in a fairly short amount of time is that I was in the office that day which is not far from the member's residence. Personally, I pride myself and my company on our promptness and ability to service our customers in a reasonable amount of time. I was not aware that this might be a turn off to customers. To say my visit was a “scam” is very unfair. As far as a test being performed, I did give her a demonstration of how our product removes the mold, but never called it a test. She was told that she had a mold like substance on her walls, and she asked if I could identify what kind it was. From a visual observation I named off two different types that it could have been and to know for sure she would need a third party laboratory test performed in order to confirm. As far as her statement that other professionals told her to use “dish soap and water” to treat her problem; while that maybe true, any Certified Mold Mitigation Technician (which I am) would advise that introducing “MORE WATER” into a situation where you already have moisture issue is not a good idea. In regards to her ratings that she gave the company, I was never able to give her a quote for her home because she informed me on a follow up phone call that she needed more time. To rate the company on our price was not fair nor just. We conduct ourselves very professionally, always have, and will continue to do so for years to come. If you have any questions, concerns, or just want some general information about your situation, please don’t hesitate to call. I would be glad to hear from you. Mark Frillici 585-755-6332
Kathy D.
03/2012
5.0
basement waterproofing
+ -1 more
My do's hire Mark and Healthy Spaces, you won't be disappointed!! Overall, the job was PERFECT.....thanks to Mark and Healthy Spaces
Description of Work: I had mold damage in my basement and in my attic they were a mess..... Mark, the owner of the company gave us an estimate which was more than fair for the work he performed. He took down the damaged walls and treated them - I was amazed the walls look WONDERFUL...spotless!!!! Mark cleaned up the "mess" totally. Mark was on time, polite and honest and a pleasure to wok with and I have recommended him to many of my friends and relatives. I had hired him back to take care of the mold in my attic and once again Mark was on time and did the job as he said he would and cleaned up that mess as well and always professional. He definately know what he is talking about and how to do the job and now I feel like we are breathing and living in a much cleaner environment and now I will play with my grandchildren in my new healthy, clean basement thanks to Mark. It is not often that you can have a job done in you home and you are satisfied but I am more than satisfied on all the work Mark has done and what a wonderful and professional person he is - who does the job he says he will and cleans the mess as well. Ihighly recommend Healthy Spaces and Mark!!!!! Thanks again Mark, great job!!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Eileen P.
12/2011
5.0
handyman service
+ -1 more
I liked them very much. They did a very nice job. They were punctual. They were here everyday in a row and didn’t skip any day. They took out three four days to do the job and they cleaned the walls with chemicals and actually took down two rooms that I had in the basement. They knocked down the walls. They were excellent and did a good job. They also said that they would come back to touch up as I had glass block windows put in. They were the best price that I could find for what I wanted done. Their quality was good. They called me many times to reconfirm and I think they did a good job on that. I would recommend them to anyone.
Description of Work: I used Healthy Spaces for doing my basement about two weeks ago.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Handyman Services,
Foundation Repair,
Concrete Pouring and Repair,
Pressure Washing,
Pavers and Hardscaping,
Lead Testing & Removal,
Mold Testing & Remediation,
Structural Engineering,
Water & Smoke Damage,
Radon Detection & Reduction,
Masonry
FAQ
Healthy Spaces is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 8:00 PM
Tuesday: 8:00 AM - 8:00 PM
Wednesday: 8:00 AM - 8:00 PM
Thursday: 8:00 AM - 8:00 PM
Friday: 8:00 AM - 8:00 PM
Saturday: Closed
Healthy Spaces accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
No, Healthy Spaces does not offer a senior discount.
Yes, Healthy Spaces offers emergency services.
Yes, Healthy Spaces offers warranties.
Healthy Spaces offers the following services: Full mold mitigation & removal. Basement waterproofing. Demolition. Concrete. Masonry. Sanitizing and disinfecting due to the flu, covid-19, and coronavirus pandemic.