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G T Campbell Plumbing

Plumbing, Water Heaters, Drain Cleaning,

About us

GT Campbell Plumbing is a family owned and operated business operating for over 13 years, serving Monroe and surrounding counties. Owner George Campbell has over 30 years of plumbing experience. We operate under the principle of treating a customer’s home with the greatest of care and the customer with respect. Our expert technicians quickly assess a customer’s plumbing issue with providing the best possible solution that resolves the issue. We provide upfront pricing which is fair and competitive in the market before doing the work.

Business highlights

21 years of trusted experience
Emergency Services Offered

Services we offer

Tank less Hot Water Heater Installation, , Broken Water @ Drain Lines Repairs, Toilet Repairs, Toilet Installation, Shower & Bath Installation, Faucets & Fixtures, Shower Valves, Tub Valves, Garbage Disposal, Sump Pumps Installation, . Water Powered Back Up Pumps, New Water Lines, New Gas Lines, New Drain Lines, Water Heater Installations, Sewer @ Drain cleaning.

Amenities

Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.998 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
0%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.9
value
4.9
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 98 reviews

William B.
09/2017
5.0
plumbing
  + -1 more
Better than great!! Showed up within one minute of schedule. Received a phone call from office confirming arrival...also within one minute of plumber arriving. Work completed with ultimate satisfaction. I would definitely recommend and will most definitely use again.
Description of Work: Replacement faucet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Karlein F.
08/2017
5.0
plumbing
  + -1 more
Great job. Made more usable space under sink
Description of Work: Repair leak under sink. New garbage disposal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara L.
06/2017
5.0
plumbing
  + -1 more
I needed additional work on a newly installed water heater. After getting an estimate from the original installers, I called Campbell Plumbing because they had done a good job for me last fall. Their estimate was quite a bit lower, and I hired them for the job.They were able to schedule the work within the week. Even though they ran into some difficulties with the job, (my house is 60 years old) the final cost was not much more than they had originally quoted.
Description of Work: Installation of expansion tank on water heater and pressure reducer on water line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Sean S.
06/2017
5.0
plumbing
  + -1 more
great. very professional and quick.
Description of Work: replaced sub pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jonathan M.
06/2017
5.0
plumbing
  + -1 more
It went very well. George and his son were quite detailed in their diagnosis of the leaky pipe issue. Made sure that I understood that there were 2 ways of fixing the problem, quick patch vs. long term repair. While it was an all day job they were very respectful of my home with drop clothes in and out of the house. All messes from the pipe replacement and drilling were cleaned up beautifully. I the piping is 100% now and I could not be more pleased.
Description of Work: Pipes and garbage disposal (HIGH quality) replacement. This required running new pipes and connection to main pipe out of the house.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Jeff S.
04/2017
5.0
plumbing
  + -1 more
Very well--communication was excellent throughout the process, they arrived on time, explained exactly what was needed and had the necessary materials. Everyone was friendly and accommodating and I would definitely rehire for another plumbing job in the future.
Description of Work: I needed a new tub/shower valve installed and the trim kits to go with it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Leah G.
03/2017
5.0
plumbing
  + -1 more
Fantastic plumber. We will always call George anytime we need work done. We were so happy with his service. He does excellent work for a good price and is a very nice person. The absolute best service professional we have hired in a while.
Description of Work: Moving plumbing lines to accommodate changes in the layout of our kitchen

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathleen D.
03/2017
5.0
plumbing, water heater repair
  + 0 more
Very pleasant and personable, he kept me informed of what was going on the whole time, was punctual, worked quickly and cleanly, and he thoroughly cleaned up afterwards. The gas water heater was around $800 and the bathtub fixtures replacement job, including cutting through the wall and installing an access panel (which looks just fine) was around $500. I would definitely hire him again.
Description of Work: Replace water heater, install bathtub fixtures and access panel to bathtub

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

Barbara L.
03/2017
5.0
plumbing
  + -1 more
I needed sump pump repair shortly after moving into my new house. Mr. Campbell and his son were able to come out within a very short time of my contacting them and performed the necessary work - replacing the old pump and installing a back up. They are quite reasonably priced, compared to a few other plumbing companies I have used in the past. Recently I had some concerns about the pump and Mr. Campbell came right out and diagnosed the problem (an electrical outlet, not the pump itself. ) He did not charge me for the service call, but did a small unrelated repair for a very reasonable price.
Description of Work: Sump pump repair/replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Clinton B.
01/2017
5.0
plumbing
  + -1 more
Outstanding. We choose to go with a new third party cartridge. We scheduled the replacement on a Sat. morning. Again, Muriel called to let me know when George would arrive. The replacement went as planned. And George took great care to make sure everything was clean. And he told me what to look for to make sure the cartridge was working properly. I would recommend GT Campbell Plumbing to anyone.
Description of Work: We had a leak in a bathtub faucet. The faucet was original to the house and we weren't sure who the mfg. was. George Campbell came over and walked me through the situation and options on how to best repair the leak, including a full replacement. Muriel from the office called and let me know when George would be arriving. That was a huge help.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Raymond F.
01/2017
5.0
plumbing
  + -1 more
I had a minor but annoying/constant kitchen sink/faucet leak. After some diagnosing, it appeared to be the faucet. I replaced the cartridge with no improvement. Since it was coming from the base of the faucet above the counter, I decided to call a plumber to deal with it (the old bones don’t do well in cramped positions anymore!). Angie’s List led me to GT Campbell Plumbing. I called and George came out the next day did some troubleshooting, getting to the same conclusion I did. He then replaced the pull out sprayer hose. Again, no improvement. I told him that the faucet had a lifetime warranty and he suggested we get Delta Customer Service on the phone and he would talk to them. Once engaged, he walked worked through the entire scenario in great detail and answered all of their questions with expertise. The end result was that Delta decided to send a replacement faucet. The shipment would take 7-10 days, but the leak was manageable until then. George cleaned everything up and said to call him when the new faucet arrived and he would come over and install it. He was at the house for ~ 1.5 hours and surprised me when I asked what I owed him – “Nothing for this trip. We didn’t actually fix anything. You can pay me for the faucet installation”. The faucet arrived late on Thursday, I called GT Campbell Plumbing (Muriel is excellent on the phone) and we set the appointment for early Saturday morning (which was the morning of New Year’s Eve). George arrived at the appointed time and an hour later the faucet was installed and the leak was gone. I paid him and told him he would be getting my plumbing business from then on. Some other comments. George was personable, engaging, knowledgeable and professional. Very careful to avoid any mess or dirt (floor covered with drop cloths, soft shoe coverings). He knew exactly what to do and how to do it and then did it well, professionally and quickly. The two trip/one payment pricing arrangement was much appreciated. George (and Muriel) have a clear understanding of good Customer Service and professionalism and how to deliver both. An excellent experience and GT Plumbing is highly recommended.
Description of Work: A leaking kitchen sink/faucet leak led to faucet replacement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Francisco P.
12/2016
5.0
plumbing, water heater repair
  + 0 more
Quality job done on time!! Work area was perfectly clean after installation. Tom and George are true professionals. We obtained several estimates including a HomeDepot installation (usually lowest price with an unspecified plumbing outfit). G&T's price was a better value than HD's and all others. We will hire them again for any plumbing job at our home and will refer them to friends.
Description of Work: Replaced over-sized gas water heater tank (75 gal).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$915

Karlein F.
12/2016
5.0
plumbing
  + -1 more
Very professional, cleaned up after himself and after he was done couldn't tell he was ever there.
Description of Work: They removed my old disposal and put in the new one. They also gave me new pipeline and adjusted it so I had more room underneath my sink for stockage. Very pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Marc C.
11/2016
5.0
plumbing
  + -1 more
Prompt arrival and quick, friendly service.
Description of Work: Kitchen faucet installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$146

LINDA O.
09/2016
5.0
plumbing
  + -1 more
We are extremely pleased ...just called them yesterday and they were able to come out this afternoon. Very professional, assessed the situations and went right to work. It wasn't easy work as one water pipe had broken off in/near the wall and at first George thought he may have to remove some drywall to get to it, but he was able to avoid that and we are very grateful. That powder room hasn't had running water in the sink in years, so if I could, I would give him an A+!! We will definitely hire him again.
Description of Work: They replaced faucets in our kitchen, bathroom and powder room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430.92

john L.
04/2016
5.0
plumbing
  + -1 more
I have used G.T Campbell several times over the past few years. He is always fast, professional, and courteous. His prices are very reasonable, and I will continue to use him in the future. I highly recommend him for any plumbing service.
Description of Work: Installed new garbage disposal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$102

VM P.
03/2016
1.0
plumbing
  + -1 more
I called because I have a plumbing problem. I live in the city of Rochester. Turns out they don't have a license to work in Rochester. Monroe County is listed as in their service area. They should indicated that they can't work in Rochester so that people don't waste time reading about them and contacting them.
Description of Work: Nothing
Rating CategoryRating out of 5

Response from G T Campbell Plumbing
Dear Angie’s List Member, We apologize that you were inconvenienced. Unfortunately, we are not licensed within the City of Rochester but we are licensed where required in all towns throughout Monroe County. We understand confusion can come into play because there are towns that share a zip code with the City of Rochester and therefore have Rochester, NY addresses. (e.g. Irondequoit 14609) A customer recently gave us an A rating for our honesty when we informed them we were not licensed in the City of Rochester and requested an estimate anyway for comparison purposes. We are sorry you feel this is deserving of an F rating, even so we thank you for pointing this out. We have adjusted our service area description accordingly.

Melissa S.
03/2016
5.0
plumbing
  + -1 more
George and Thomas were awesome! They were very professional and it's clear they are experts in their line of work. They were persistent and kept at the blockage for hours. They came prepared and cleaned up after themselves and we would use them again in a heartbeat!! Thank you!!
Description of Work: G T Campbell showed up at our house on time and ready to work. They looked over the issue, checked a few things out and knew exactly what needed to be done. They found the blockage and cleared it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Crystal B.
03/2016
5.0
plumbing
  + -1 more
George came out and gave a very honest and through inspection and price quote estimate. Unfortunately in the end he was not able to do the work because he is not licensed in the city of Rochester, yet*. If he does get his Roc city license I will absolutely always go to him.. He was timely, polite, professional, he responded very quickly even though he wasn't sure he would be able to help me in the first place. I would recommend him to anybody!!!
Description of Work: We were looking to get an estimate done for having all of the plumbing removed from our house and having new plumbing installed.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

Joe H.
11/2015
5.0
plumbing
  + -1 more
George did a great job, very thorough and even let me watch and ask questions during the installation. Will definitely use G.T. Plumbing again.
Description of Work: Install Sump Pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Jo A.
11/2015
5.0
plumbing, drain cleaning
  + 0 more
My go to plumber! Sunday morning flood in basement . Tried the usual techniques to resolve clogged drain pipe , no go. One call and 1 hour later plumbing is fixed! Awesome service! Very professional and mindful of my property.
Description of Work: unclogged a drain

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Eileen M.
10/2015
5.0
home remodeling, plumbing
  + 0 more
He was personable and professional and honest; we are pleased totally.
Description of Work: Fixed leak in one bathroom w/o having to replace fixtures, resulting in unexpected savings. Also replaced fixtures in second bathroom, again fixing leak and replacing regulator.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

john L.
10/2015
5.0
plumbing, water heater repair
  + 0 more
I have used G T Campbell several times in the past few years. In 2010 he replaced my water heater. He was fast, responsible and reasonably priced. In 2014, I bought 3 Toto toilets on-line to replace the ones in the house that never flushed properly.. He installed all 3 for $75 each, which I thought was very reasonable. In 2014, I had him reinstall the refrigerator ice maker water line. The original line was a 30ft plastic line running along the basement ceiling. Every few years it would split, and I would have to splice in a new section. He installed a copper line and connected to a nearby cold water line about 10 ft from the refrigerator. This solved a long term problem. I would use him for all my plumbing needs. I am very happy with his work.
Description of Work: replaced water heater in 2010, installed toilets in 2013, and installed ice-maker line in 2014.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Paul n Donna B.
02/2015
5.0
plumbing
  + -1 more
He was very honest and very pleasant. He was very patient and it was just amazing to watch him work. He has become our official plumber.
Description of Work: I used G T Campbell Plumbing to install a toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$279

Paul n Donna B.
11/2014
5.0
plumbing
  + -1 more
He came in assessed the problem. Went to his van, came back with 4 drop clothes and laid them down to not dirty our floors. began to methodically disassembled cracked toilet. after disassembling toilet, piece by piece, he cleaned the area, then proceeded to once again methodically assemble the new toilet. he placed the toilet bowl on top of the wax ring, then began to wiggle the bowl to see if he needed to add shims, the floor seemed not level he placed the shims and carefully began to screw in the nuts to the bolts to tighten the bowl. after he finished this he added the tank, prepared the water lines, tightened everything, put on the cover, then he put on the toilet seat. he then assisted us in giving his opinion on replacing the shower enclosure. He then returned and cleaned up his work area, returned the drop cloths back to his van and wrote up his bill. George was professional, courteous and I will continue to use him as our plumber. I will recommend him highly to friends as well as family. Job well done.
Description of Work: repllaced a toilet that was cracked.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

Contact information

4048 Cream Ridge Rd, Rochester, NY 14502

http://www.gtcampbellplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Drain Cleaning,
Sewer Cleaning

FAQ

G T Campbell Plumbing is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

G T Campbell Plumbing accepts the following forms of payment: Check,Discover,MasterCard,Visa
No, G T Campbell Plumbing does not offer free project estimates.
No, G T Campbell Plumbing does not offer eco-friendly accreditations.
No, G T Campbell Plumbing does not offer a senior discount.
Yes, G T Campbell Plumbing offers emergency services.
No, G T Campbell Plumbing does not offer warranties.
G T Campbell Plumbing offers the following services: Tank less Hot Water Heater Installation, , Broken Water @ Drain Lines Repairs, Toilet Repairs, Toilet Installation, Shower & Bath Installation, Faucets & Fixtures, Shower Valves, Tub Valves, Garbage Disposal, Sump Pumps Installation, . Water Powered Back Up Pumps, New Water Lines, New Gas Lines, New Drain Lines, Water Heater Installations, Sewer @ Drain cleaning.

Contact information

4048 Cream Ridge Rd, Rochester, NY 14502

http://www.gtcampbellplumbing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM